ThunderPhone Description

ThunderPhone is an advanced voice AI platform designed to effectively manage real-world phone conversations with exceptional precision, robust adherence to instructions, and fluid dialogue. By integrating various transcripts with direct audio-to-LLM input, it significantly reduces the chances of errors arising from addresses, spellings, accents, background noise, and unclear speech. Users can make and receive calls, execute large-scale outbound campaigns with pacing and retries, and operate seamlessly through traditional telephony or within websites and applications, all while supporting over 40 languages, accommodating accents, mixed-language scenarios, and even switching languages mid-conversation. The system adeptly handles interruptions, backchannels, cross-talk, voicemail, screeners, keypad inputs, warm and cold transfers, and transitions to human agents without losing context. Additionally, agents benefit from built-in retrieval capabilities to access information from uploaded documents, while live supervision features allow operators to monitor calls and provide real-time assistance to the AI, ensuring that conversations are both effective and well-managed. This comprehensive approach enhances communication efficiency, making ThunderPhone a versatile tool for businesses aiming to improve their customer interactions.

Pricing

Pricing Starts At:
2¢ per minute
Free Version:
Yes

Integrations

API:
Yes, ThunderPhone has an API
No Integrations at this time

Reviews

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features
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support

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Company Details

Company:
ThunderPhone
Headquarters:
United States
Website:
thunderphone.com

Media

ThunderPhone Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support

ThunderPhone User Reviews

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