A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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Sogolytics, an experience management platform, allows companies to collect, analyze and use employee and customer data to drive business growth. Sogolytics is used by organizations across all industries to track interactions at all touchpoints with customers and employees. The best-in-class reporting delivers real-time, actionable insights that help to prevent and mitigate potential problems.
SogoCX improves every aspect of a company's customer experience. This means improved conversion rates, simplified data management, and understanding customers to increase return on investment. Organizations can use SogoCX to measure key metrics like NPS, CSAT and CES.
SogoEX software is used by organizations to collect and use data to improve engagement and reduce turnover. This platform allows HR and leadership to drive organizational changes through real-time feedback collection and employee engagement.
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MultiRater Surveys
MultiRater Surveys powers MyMentor Insights, a structured, end-to-end leadership feedback and development program designed for learning & development consultants, executive coaches, and HR teams who want feedback to lead to real behaviour change.
MyMentor Insights works by combining multi-source feedback, interactive insight, and ongoing development in one integrated experience. Organisations can collect meaningful data through proven survey types including 180° performance reviews, 360° leadership development surveys, employee engagement and feedback surveys, mental health and wellbeing surveys, and customer pulse surveys. Surveys can be used as-is or fully customised to align with an organisation’s leadership framework, capability model, or language.
Once surveys close, results are delivered through interactive, visual online debriefs that allow leaders and coaches to explore competency-level insights, drill into individual question data, and clearly identify strengths and development priorities. These insights flow directly into personalised development plans that are practical, measurable, and aligned to organisational goals, supported by progress surveys, check-ins, and live AI coaching to reinforce accountability and sustained behaviour change over time, rather than a one-off 360 experience.
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Inspirar
Effortlessly distribute employee pulse surveys to your team on a daily, weekly, or monthly basis. Select from a variety of customizable templates designed to gather anonymous feedback on key issues such as workplace stress, recognition, and overall happiness. Assess your team's performance across multiple categories including contentment, management effectiveness, and autonomy among others. Identify negative trends early on to prevent them from escalating into significant cultural challenges. A secure and anonymous platform provides a space for employees to voice their opinions and suggestions, ensuring their identities remain confidential while providing candid insights to administrators and managers. Inspirar seamlessly integrates with your Slack workspace, allowing team members to interact with the application without needing to log in post-registration. Automated surveys and reminders are dispatched to employees, significantly enhancing participation rates and fostering a culture of open feedback. By prioritizing employee voice, organizations can nurture a healthier workplace environment.
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