Tapit Description

Tapit Enterprise is tailored for extensive applications that handle a high volume of calls, offering options for call record capacities of 50, 100, or 200 million records. On the other hand, Tapit Plus serves as the perfect fit for medium to larger enterprises that require around 15 million records of storage along with features for scheduled arrival and restoration of data. For over twenty years, Trisys has been dedicated to creating user-friendly and durable unified call monitoring systems. To align with the latest technological progress and ensure client satisfaction, we have devoted significant efforts to enhance our software, adding a variety of new features specifically designed to assist users in meeting their business objectives through our solutions. Our commitment to continuous improvement ensures that our customers always have access to cutting-edge tools that support their operational needs.

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Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Trisys
Year Founded:
1984
Headquarters:
United States
Website:
www.trisys.com

Media

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Product Details

Platforms
Windows
Types of Training
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support

Tapit Features and Options

Call Accounting Software

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Tapit User Reviews

Write a Review
  • Name: Cheryl W.
    Job Title: Operations Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    UNRELIABLE

    Date: Oct 02 2019

    Summary: My industry is heavily regulated and a call recording software is a must. This software is unreliable, if I am ever in the situation that I need to pull a call for court purpose I have little confidence that I will find it or if I do that it will play the call in the correct order of the people speaking. I was hoping to use this daily to track my collectors outgoing and incoming calls for productivity and it never seems right. It takes forever to load.

    Positive: I cannot think of any pros for this system as it doesn't work as it is suppose to.

    Negative: You cannot click on the number on your report to listen to the call. You have to go to replay. Half the time you cannot even find the recording. Many times the recording is played back with the response first then the original question, so it is completely out of order. The system also takes forever to load, this system needs to be totally revamped and for what you pay for it and if you want any kind of support, its unbelievable!

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