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Description

Effectively overseeing and controlling communication costs within an organization is crucial for achieving an optimal balance between expenses and the advantages derived from today’s intricate unified communications frameworks. Enghouse Interactive offers Proteus, an advanced call accounting solution tailored for businesses of all sizes, which delivers in-depth analysis of communication systems. This application not only focuses on cost management but also addresses network oversight and strategic planning, enabling firms to pinpoint potential savings and enhance productivity, thus maximizing their communication system investments. Specifically designed for medium to large enterprises, Proteus Enterprise is a robust and scalable call accounting tool that offers comprehensive insights into all communication activities within a company, ensuring that resources are utilized efficiently and effectively. With such capabilities, organizations can strategically align their communication strategies with their financial goals.

Description

Tapit Enterprise is tailored for extensive applications that handle a high volume of calls, offering options for call record capacities of 50, 100, or 200 million records. On the other hand, Tapit Plus serves as the perfect fit for medium to larger enterprises that require around 15 million records of storage along with features for scheduled arrival and restoration of data. For over twenty years, Trisys has been dedicated to creating user-friendly and durable unified call monitoring systems. To align with the latest technological progress and ensure client satisfaction, we have devoted significant efforts to enhance our software, adding a variety of new features specifically designed to assist users in meeting their business objectives through our solutions. Our commitment to continuous improvement ensures that our customers always have access to cutting-edge tools that support their operational needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Enghouse Networks

Founded

1984

Country

Canada

Website

enghousenetworks.com

Vendor Details

Company Name

Trisys

Founded

1984

Country

United States

Website

www.trisys.com

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

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