Alternatives to Surefire Local

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Pluspoint is an all-encompassing platform aimed at enhancing customer experience and managing reputation for businesses with multiple locations. It provides an array of tools for overseeing listings, reviews, customer feedback, and social media interactions, assisting businesses in drawing in, converting, and keeping their clientele. With functionalities such as omnichannel messaging, automated responses to reviews, and campaign oversight, Pluspoint empowers companies to amplify their online presence, strengthen customer relationships, and refine their marketing strategies. This platform is particularly well-suited for sectors including automotive, healthcare, real estate, retail, and hospitality, making it a versatile solution for diverse business needs. Its comprehensive approach ensures that businesses can effectively adapt to the evolving landscape of customer expectations and market dynamics.

Linda empowers small businesses to enhance their online marketing by converting completed tasks into geotagged images accompanied by descriptions and positive feedback, which are then shared across various platforms including their website, Google Business Profile, social media, and search engines. The platform features service check-ins that highlight completed work, service spotlight sections for showcasing top projects, and market maps that provide visibility heatmaps to track local search performance effectively. Users have the ability to schedule posts, videos, and images for their GBP, create optimized Q&A sections, and manage their listings across over 500 directories with more than 200 deep integrations, while also automating review funnels, notifications, responses, and display widgets, supporting more than 80 platforms. In addition, it offers functionalities such as form submission and call tracking, AI-driven live chat and appointment booking through chatbots, mobile content creation for significant moments, and an omnichannel inbox that consolidates SMS, web chat, email, and messaging communications. Moreover, users can access comprehensive analytics, customizable dashboards, and automated workflows to streamline their marketing efforts even further. The combination of these features ensures that businesses can effectively reach and engage their target audience while optimizing their online presence.

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

PinMeTo is a marketing and search technology for multi-location brands that enables enterprise brands to streamline the management of business information, online conversations, and messaging across various online maps, services, apps, and directories. Improve your local search visibility with Listings Management: -Audit and detect brand inconsistencies on various online directories -Optimize and bulk update your local business listings with accurate information Streamline your online reputation management: -Monitor and respond to reviews and ratings across all your locations from various channels with one, convenient platform -Share and assign review response duties among your team -Save and quickly apply your favorite replies for frequently asked questions -Quickly locate unresponded reviews and add private notes to the ones that require more attention Local social media management tool to post in bulk -Tailor and share localized content for different channels and communities -Schedule your posts on Instagram, Facebook, and Google Posts -Conveniently search and find older posts across different connected social media accounts

By offering a solid location marketing solution, you can help businesses maximize the high ROI of 'Near Me" conversions. Uberall allows your company to directly impact the online-to-offline journey and generate recurring revenue. How can you help your clients win local customers when 4 out 5 people search online before they visit a store? Uberall allows you to create a complete 'near me brand experience' for your clients and opens up new revenue streams. Real-time management and reporting of store locations across all search engines, mapping systems, media channels, and other channels that drive sales. Social reviews have a direct impact on local sales. Engage consumers on all platforms, in real-time. Convert online searches into in-person sales. Optimized store pages will increase SEO for every location.

Your business deserves a fair and accurate representation on the internet. Regardless of the challenges you encounter online, ReputationDefender is here to assist you. We offer solutions to safeguard your privacy, amend erroneous search results, and much more. Take charge of what appears when individuals search for you or your company on Google. Stop third-party firms from distributing your sensitive personal data on the web. Encourage satisfied customers to share their positive experiences through online reviews. Enhance your digital reputation among potential clients searching for local businesses. As face-to-face interactions become more prevalent, the online reputation of your business is increasingly influenced by location-specific consumer feedback. Companies with a higher number of favorable reviews tend to perform better in online search rankings and mobile map queries. The rise of social media recommendations, such as “Visited by Friends,” is gaining momentum and becoming an essential tool for businesses. It’s vital to actively manage your online presence to foster trust and credibility with your audience.

Modern consumers are increasingly relying on the internet to guide their dining choices, with an impressive 93% consulting online menus before making a decision. A significant 75% of individuals determine their restaurant options based on search engine results, while a striking 92% take the time to read online reviews. Moreover, for those conducting local searches, a notable 70% are likely to visit a restaurant within the same hour of their search. It is evident that in today's technology-centric environment, maintaining an online presence is crucial for attracting diners. Utilize SinglePlatform’s extensive network to ensure your restaurant's menu and information are prominently displayed across multiple platforms. Engage your audience by scheduling social media posts that feature specials, promotions, upcoming activities, clever remarks, and appealing images that encapsulate the essence of your establishment. Stay informed about public perception by leveraging our Review Monitoring tool, which will help you identify your restaurant's strengths and pinpoint areas for potential improvement. Keep your finger on the pulse of customer feedback to continually enhance their dining experience.

Someone is online, saying something, somehow. Is your brand ready for a response? Consumers trust reviews more than a personal recommendation. Positive reviews encourage people to contact a business by clicking to visit their site, calling or visiting. You can choose which review score and platform you want to highlight. Customised notifications for managers, customers, and brands. Our API allows you to display testimonials and customer reviews on your website.

One platform that automates reputation management and online presence. We will find duplicates and false addresses to ensure customers get to the correct address. This will prevent you from losing positions in search results or customer reviews. You can collect reviews from popular digital services, get notifications of new ones, and respond to them all from one account. BrandWizard uses machine-learning to identify the photos in your listings. It allows you to submit complaints and delete irrelevant listings. An analytical monthly report on the state of your company's online presence. Analyze the reviews of your competitors and how their locations are rated to improve your reviews strategy. BrandWizard gives you the ability to distribute access rights to your franchisees or employees.

By examining more than 1.9 million locations alongside billions of customer reviews, social media interactions, and sentiments collected since 2009, brands and agencies can take charge of their narrative with Chatmeter’s comprehensive local SEO and business reputation management platform. This all-in-one software provides an array of features, including review management, listing oversight, local SEO strategies, and various other tools for effectively managing online reputation, all accessible through a user-friendly dashboard. With a remarkable customer success team that boasts a world-class NPS score of 76, Chatmeter ensures you receive outstanding support. Key to achieving customer satisfaction is our streamlined onboarding process, regular monthly check-ins, and detailed quarterly business reviews, which serve as the foundation for success. Regardless of where your business is featured online, we assist you in connecting with the ideal customers consistently. Additionally, Chatmeter’s listing management tool protects your business listings, allowing you to focus on your growth while we handle the details. Our commitment to maintaining the integrity of your online presence truly sets us apart in the industry.

RocketData is a user-friendly platform designed to streamline the management of your business information and reviews across over 20 location-based services, including popular maps, search engines, directories, GPS devices, and social networks. The platform not only enhances your company’s data presence on these services but also identifies and corrects errors, all while safeguarding your information automatically. Additionally, RocketData facilitates engagement with local customers by monitoring conversations across various channels. It offers a unified interface for gathering customer feedback and responding efficiently. Our extensive integration options encompass Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenStreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and a variety of local services tailored to each region. By utilizing RocketData, businesses gain comprehensive control over their digital information on popular location-based platforms, which significantly boosts online visibility and increases foot traffic to physical locations. This comprehensive approach ensures that companies can effectively manage their reputation and customer interactions in the digital landscape.

Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement

Moz Local makes it easy to manage your local business listings, reputation on Google, Facebook, and other sites. This helps consumers find your business and make them choose it. You can manage your listings automatically, delete duplicates, distribute location data, and manage your reputation. You can also respond to reviews and post updates. Maximize your online presence, increase your visibility in local searches, and do so with minimal effort.

Ensure that customers discover you during crucial moments by attracting new clientele through an effortless shopping journey, whether they choose to shop online or visit your store in person. The digital realm has become the primary avenue for customer engagement. It is essential for brands to remain attuned to the intent signals of prospective customers, enabling them to deliver experiences that resonate and captivate during significant moments. By creating dedicated pages for each of your locations, you empower potential customers to easily locate the store or dealership that best meets their requirements. We maintain that each physical outlet possesses its own distinct characteristics and should be regarded as an individual entity. Although your brand may have a widespread national identity, each of your business locations finds itself in competition with local establishments for the attention of neighborhood consumers. This competition encompasses various factors such as local demographics, customer preferences, seasonal weather patterns, community events, and special promotions. Enhance your brand's visibility online and improve local search rankings by leveraging a unified platform that automatically manages all location-related information, thereby ensuring consistency and accuracy across the board while allowing you to focus on engaging with your community.

Effective review management is essential for any business, and Stratus offers a comprehensive solution for companies of all sizes to create, track, and oversee their online reviews. By consolidating reviews from essential platforms, you will never overlook another customer feedback. Stratus aggregates all feedback from Facebook and Google into a single, accessible dashboard. This feature enables you to respond to customer reviews, get alerts for new or negative feedback, and track your overall ratings, all from one user-friendly interface. Responding to reviews has never been more efficient; with our response templates, providing feedback is as simple as choosing a template and submitting your reply. You can design your own custom templates or utilize our ready-made options to enhance your productivity. Furthermore, robust business growth relies on understanding key metrics, and our review performance analytics give you a comprehensive view across all your locations, while sentiment analysis reveals the feelings behind the customer reviews, empowering you to make informed decisions. By leveraging these tools, you can significantly enhance your customer engagement strategy.

Whitespark is designed to enhance your customer acquisition through Google by boosting your rankings and accelerating your local search success with its comprehensive tools and managed citation services. With features that range from citation building to review generation and ranking tracking, our solutions empower you to increase visibility, attract more clients, and streamline your local search management. Monitor your search engine performance on platforms like Google and Bing in any location, including the local pack, local finder, maps, and organic search results. Our Reputation Builder simplifies the process of growing your online reviews and gathering customer feedback, while the Local Citation Finder quickly identifies crucial citations that your competitors possess, which can help elevate your local ranking. By utilizing Whitespark’s managed citation and local SEO services, we handle the groundwork so you can focus on serving your new clientele effectively. Gain the competitive advantage necessary to differentiate yourself, enhance engagement with your listings, and assert control over your branded search outcomes, ensuring your business thrives in a crowded marketplace. Our commitment to your success means that as your rankings improve, so too will your ability to connect with potential customers.

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected.

RankingCoach is a complete digital marketing tool for small businesses. This app covers all aspects of online marketing. It can help you improve your search rankings, create high-performing Google Ad Campaigns to increase traffic and leads and manage social media profiles, reviews, and local directory presence. You can also monitor competitors and market conditions. This can be done by small business owners in a matter of minutes each week. It will help boost their business, attract new clients, and keep them ahead of the rest. The App's Facebook-like feed with local market information and competitor analysis makes online marketing engaging and simple to understand. Even for those with no experience in Digital Marketing, it is possible to start a business.

Avoid purchasing leads and instead focus on cultivating relationships. The most valuable opportunities arise from your existing network. Establish a solid reputation, keep your pipeline full, and effortlessly generate new business. Time is a valuable resource, and while other marketing platforms may require extensive training, often taking up to 30 hours, OutboundEngine allows you to start effectively within just one hour. Furthermore, this efficiency continues to save you time consistently every week and month. Rather than simply providing a tool, we handle your marketing needs entirely. Our team creates high-quality, timely, and industry-relevant content that positions you as an authority and enhances your online presence. We ensure your business reaches the appropriate audience every time by utilizing the most effective marketing channels. Plus, you can track engagement with your content and respond promptly using personalized templates available through our convenient mobile app, making engagement effortless. Ultimately, this approach allows you to focus on what truly matters while we manage the marketing intricacies for you.

DashLoc is at the forefront of the hyperlocal growth SaaS industry, delivering a robust platform that empowers businesses to refine their local marketing initiatives. Designed specifically for large-scale retail enterprises, DashLoc features tools such as Listing Management, Review Management, and Sentiment Analysis, all enhanced by advanced GenAI technology. The integration of AI technology promotes effective oversight of both online reputation and customer interactions on a large scale. What sets DashLoc apart is its unique ability to integrate both digital and physical customer experiences, thereby enhancing engagement and fostering customer loyalty. Furthermore, its data-driven methodology captures essential purchasing moments, leading to significant increases in impressions and conversion rates. Serving a variety of sectors, including automotive, lifestyle, BFSI, healthcare, real estate, hospitality, and education, DashLoc provides tailored solutions that meet specific industry needs. The platform excels at managing multiple locations while ensuring high-quality service, which delivers scalability and dependable service that exceeds the capabilities of conventional marketing tools, resulting in impressive returns on investment. In a rapidly evolving market, DashLoc remains committed to continuous innovation to meet the changing demands of its clients.

Examine the insights from your reviews that influence sales and actively interact with customers where they are most engaged online. Uncover the significant value within your customer feedback data to pinpoint the key factors that drive revenue in your establishments. Gain actionable insights to outperform both national and local rivals in your market. By analyzing the success of leading businesses across the country, you can adopt best practices that contribute to their achievements. It has been found that prolonged wait times for food post-ordering are the most detrimental to revenue when compared to top competitors. Assess your food delivery system to ensure that both kitchen staff and servers possess the necessary training. Illuminate the aspects of customer feedback that directly affect your sales performance. Provide all management levels with visibility into their progress across regional, district, and location metrics. Keep track of business performance by identifying operational and staffing challenges, and engage with reviews for all your locations from a single platform. In addition, coordinate customer feedback from your website with social media reviews to enhance overall customer satisfaction and drive improvements. This comprehensive approach will not only streamline your operations but also foster a greater connection with your clientele.

You can get great reviews, be the first choice, and win more clients all in one place. Reviews are 2020's best referrals. Review sites with hundreds of positive reviews are the best way for prospects to trust you. Get them. Customers can easily send you a text message from their website or any other web page to increase their chances of obtaining leads. Customers will be more satisfied if you answer their questions, schedule appointments, send product photos, and stay in touch. You can request payments via text message. The conversation begins with a web chat, and ends with a payment. 1. Your amazing reviews will help you get found. 2. It's easy to contact us via Webchat 3. Ensure that you have a conversation with your customer throughout the sale. 4. Great reviews from new customers 5. 5.

Find your local business online. All platforms allow you to manage your business information in one place. To improve rankings, manage and collect reviews! Instantly update your business information on more than 50 platforms, including Google, TripAdvisor and Yelp. Get more reviews from satisfied customers to boost your star ratings and improve your search ranking. Automatically collect email addresses and stay in touch with them with attractive offers to keep them coming back. Keep in touch with your customers by collecting their email addresses using WiFi login. As customers log in to Wi-Fi, you can gain insight and access to their data. Send targeted messages and invitations via automated messaging. Establish relationships that convert new visitors to regulars.

BrightLocal simplifies local marketing for businesses. Its comprehensive platform equips small to medium-sized enterprises, SEO agencies, and businesses with multiple locations with essential tools for thriving in local search, such as: - Reputation Manager: Effortlessly grow, monitor, and respond to your reviews from a single dashboard. - Local SEO Audit: Keep track of your positions in local search engine results pages and visualize your success. - Citation Tracker: Discover your business's online presence, identify duplicate listings, and analyze competitors' locations as well. Additionally, BrightLocal offers citation building services, ensuring your business gets listed on relevant websites. You can explore the full capabilities of BrightLocal completely free for 14 days, with no credit card required, allowing you to experience the platform's benefits firsthand. By taking advantage of this trial, you can determine if it meets your local marketing needs.

Together, we can enhance your online presence and reputation to draw in new customers to your locations! Streamline the dissemination of information regarding your businesses across key directories, GPS platforms, search engines, social media, and review websites. Consolidate the feedback received on your establishments from sources such as Google, Facebook, and TripAdvisor into one convenient location. Regularly generate reports, assess the data, and engage with customer feedback all from a singular platform. Motivate your happy customers to post positive reviews on your Google Business Profile. Improve your website by incorporating a store locator feature and custom pages for each location. Ensure that your points of sale stand out in search results related to your industry. Centralize the messages received on your Google Business Profile and respond effortlessly, whether centrally or locally. By working together, we can significantly boost your online visibility and enhance your e-reputation, leading to increased customer attraction for your locations! Additionally, fostering a strong online presence will not only help in gaining new customers but also in building long-term relationships with them.

Beste Value Local SEO Discover superior value in local SEO with GMBapi.com – the top choice for optimizing visibility in large, multi-location Google Business Profile accounts. Embraced by SEO/SEA agencies, freelancers managing SMEs, and direct clients, our platform simplifies local brand management. Easily post content, products, services, and (bulk) photos, gaining a comprehensive overview of Local Search priorities. Monitoring performance is a breeze, aided by A/B testing for strategic decisions in maximizing local visibility. Elevate brand reputation with insightful reports, AI-powered review replies, competitive analysis, and deep insights into deleted reviews. Seeking value, Google platform visibility, and expert service? Partner with us for a free two-week trial and unbeatable pricing!

Enhance your customer engagement and expand your presence in the local market with ProManage. By optimizing your online listings, ProManage allows you to upload content simultaneously across various locations, making it easier for potential customers to discover your business during their online searches. A strong and trustworthy reputation is essential for attracting customers, which is why managing and responding to reviews in real-time is crucial for addressing inquiries promptly and ensuring customer retention, thereby fostering brand loyalty. Furthermore, ProManage enables you to create engaging posts, events, and offers while also facilitating responses to messages from multiple platforms through a single dashboard. This streamlined approach not only minimizes your workload but also increases the likelihood of converting inquiries into sales and retaining customers over time. With an astounding 6 billion "near me" searches conducted each month, ensuring your visibility in these results is vital for significantly growing your customer base. Additionally, ProManage provides comprehensive support to help you thrive in your hyperlocal market, ensuring that you have the tools necessary for success. By leveraging these features, you can effectively strengthen your marketing efforts and solidify your business's position in the community.

Explore the latest developments that affect your business, examine the tools you currently use, and evaluate the success of your marketing efforts all in one convenient platform. Effortlessly claim, update, and correct your business listings across 300 directories and websites that dominate local search. Keep a close eye on your online reputation by managing listings, reviews, mentions, and much more. Expand your social media following, discover real-time leads, and distribute relevant content seamlessly across all your social platforms. Enhance your online presence with responsive, mobile-friendly websites that appeal to both customers and search engines alike. Increase your customer reach with digital marketing campaigns that cover search engines and social media, all supported by insightful analytics. For businesses operating in multiple locations, leverage data to identify your top and bottom performers. Equip yourself with the essential tools and expertise needed to thrive in your local market, ensuring sustainable growth for your business rather than just a temporary spike. Cultivating a holistic approach will provide you with a competitive edge in today's dynamic marketplace.

In today’s fast-paced digital world, small businesses often face significant challenges in gaining visibility on Google and other local search platforms. This limited visibility can prevent these businesses from connecting with potential customers precisely when they're needed most. At Local Siren, we specialize in enhancing your business's online presence to not only make you visible but also ensure you stand out in local search results. Our expertise allows you to concentrate on your core activities—serving your customers and expanding your business—while we handle the intricacies of local SEO. Let us help you engage with your community and ensure your services are prominently displayed where it matters most. Partner with Local Siren and make your mark in the local marketplace.

Center AI increases your store's visibility on Google Maps, and other local platforms. This will increase foot traffic and revenue. Our platform streamlines multiple listings to save you time and ensure accurate, consistent information. With AI-powered analytics you can compare your ratings to those of your competitors and optimize your listings to gain more visibility. You can also manage reviews efficiently and strengthen customer relations to convert online searches into instore visits.

Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.

Convert Local serves as a comprehensive software tool designed to enhance local businesses by boosting customer reviews and driving traffic. Our platform enables seamless communication between businesses and customers through text messages, web chat, and integrated social media, all managed within a single inbox. By listing businesses on more than 50 reputable directories and enhancing local search visibility, we aim to elevate their online presence. Ultimately, our mission is to increase revenue and ensure that businesses are easily discoverable and preferred by prospective clients. With our innovative approach, we empower local enterprises to thrive in a competitive market.

dbaPlatform was designed for large-scale digital marketing agencies that manage large brands. It is a powerful suite for optimizing Google My Business listings. Automate publishing thousands of photos and posts with just one click. All metrics (Google My Business insights and phone calls, as well as Google Maps ranking) can be tracked visually from one dashboard. Clients can see the value of local SEO. dbaPlatform, a powerful marketing automation platform, is used by brands, franchises, agencies to coordinate and scale content distribution via their local merchant channels. dbaPlatform is a Google Partner and has access to Google My Business APIs. It also has a proprietary algorithm that complies the tenets Local Authority™, which is an independent measurement of local keyword rank. Local Authority predicts whether a local merchant will be displayed in a high-buying intent search.

NiceJob helps local businesses win more customers by automating the process of review generation, referrals, and social media sharing. Instead of chasing feedback manually, it puts everything on autopilot—boosting your online reputation and driving organic growth. Businesses using NiceJob often see 4x more reviews, up to 2x more referrals, and a 10% or greater increase in sales. Its features extend beyond reviews, offering referral campaigns, a social proof widget, business insights, and even website-building options designed to maximize conversions. The platform integrates seamlessly with popular review and social platforms, ensuring that every great customer experience becomes public proof of your credibility. Onboarding is quick and easy, with most users seeing results within days. Recognized for best ROI and fastest implementation, NiceJob delivers results that are both sustainable and cost-effective. Whether you’re in home services, healthcare, hospitality, or professional services, NiceJob empowers you to turn reputation into growth.

Gain access to comprehensive reports that detail the keywords potential customers utilize to locate your business, track how many individuals sought directions, identify their locations, and determine whether they visited your website, among other insights. With AI-driven monitoring tools, you'll be alerted if any incorrect information appears online, allowing you to rectify it effortlessly at the touch of a button. Focus on cultivating genuine relationships rather than merely accumulating followers, as social media plays a crucial role in the business landscape. It provides a platform to showcase your services or products and highlight the affection that customers have for them. Our user-friendly online platform allows for seamless interaction with the community, sharing of promotions, and, most importantly, the dissemination of your passion—all with just a single click. Forget about the hassle of multiple logins, copying captions, and managing tags; we offer a straightforward and contemporary experience that reflects our ethos. Embrace the simplicity and modernity of our approach to elevate your online presence.

Companies of all sizes—from single location shops to Fortune 500 international brands—use LocalClarity's platform to enhance local search discovery, improve brand reputations, and engage customers. Core Offering: * Review Management * Local Listings * Local Social * Search Insights * Report Distribution * Competitor Tracking Distinctive Capabilities: * Image Management * Bulk listing via Spreadsheet * Review Sentiment & Emotion * Automation Engine * Generative AI Responses * App & Software Reviews * Language Workflows * Auto Response

SalesCaptain is a customer experience management (CXM) platform enhanced by AI, aimed at assisting local businesses in attracting, engaging, and enhancing their customer relationships through a cohesive communication and marketing hub. It integrates various messaging channels, including texts, phone calls, social media, web chat, and payment processing, into a single, easy-to-use dashboard, supported by AI-driven communication and follow-up processes. The platform boasts features such as automated review collection, smart filtering and posting of positive feedback, business listing optimization, and personalized marketing campaigns through text and email. Additionally, it includes a multi-channel web chat system powered by Buk AI, as well as built-in telephony solutions that offer AI call reception, whisper coaching, transcription, and call tracking capabilities. Furthermore, SalesCaptain provides a customer management tool to streamline customer data and interactions, along with tools for referrals, collecting feedback, gaining competitive insights, and SmartPages designed to enhance SEO visibility, ultimately empowering businesses to improve their overall customer engagement strategy.

In the contemporary marketplace, online reviews and personal recommendations have become the modern equivalent of traditional advertising, as consumers of all demographics rely heavily on feedback when selecting products or local services. By researching your industry on Google, you can enhance your visibility to potential clients actively searching for your offerings online. ReviewRefer simplifies the process for your business and even assists with the initial setup; once established, you can effortlessly text or email your customers requesting them to share their thoughts about your product or service. Our platform is designed to be user-friendly, requiring only a phone number or email to send out your message with a review link after the initial configuration. Additionally, our system allows you to create unique offer codes for referral and repeat business campaigns, which can be shared on social media or sent directly to customers to help expand your reach. You can also monitor the effectiveness of your campaigns by tracking customers who redeem your referral offers and checking if appointments have been successfully booked with them. This streamlined approach not only fosters customer engagement but also drives growth for your business.

Our innovative software empowers top enterprise retailers to achieve a remarkable increase of up to 70% in online traffic from customers looking to shop in physical locations, effectively converting that traffic into online-to-offline sales funnels that can enhance in-store revenue by as much as five times the average. Brickwork operates as a Software-as-a-Service solution that strengthens the digital footprint of brick-and-mortar stores, showcasing their distinctive services and assets through dedicated store pages, an advanced omnichannel store locator, and localized activation tools for services, appointments, events, and promotions. All consumer-facing interfaces and modals are designed to be responsive and adaptable, ensuring a seamless user experience across devices. The administrative application is specifically tailored for optimal performance on tablets and mobile devices. Moreover, Brickwork’s platform supports various translation strategies, enabling a unified global solution available in six languages right from the start. Additionally, the system automatically sends out NPS surveys following appointments and events, allowing businesses to track sentiment data over time and enhance customer satisfaction. This comprehensive approach not only drives foot traffic but also fosters long-term customer relationships.

Harness the potential of localized digital marketing through a single tool that allows you to centrally manage the online presence of your retail locations, enhancing efficiency in the process! Spend less time on local digital marketing management, as our platform is designed for seamless integration with various organizational structures, whether centralized, decentralized, or outsourced. This comprehensive solution is geared towards optimizing your time investment, with customized applications specifically tailored for franchisees. Experience a new level of service that is mutually advantageous. The most effective applications are consolidated into a collaborative platform, making customer communication more strategic than ever before. With our suite of applications, you can effortlessly take charge of your local digital marketing efforts. Streamline the management of your point of sale data, enhance your online reputation by effectively handling customer reviews, and boost your visibility through SEO-friendly local pages. Promote your offerings in your area with targeted advertisements on platforms like Google and Facebook, and keep your audience updated by sharing your latest news and promotions on your local pages. Additionally, monitor the performance of your retail locations with the help of interactive reports that provide valuable insights for continuous improvement. The integration of these features empowers you to elevate your marketing strategy and achieve greater success in your local markets.

PromoRepublic is a social marketing solution that offers content distribution workflows to small businesses, franchises, and multi-location brands. Our intelligent products make it easy to distribute editable content, schedule it using AI, manage multiple clients or places, run local ads and keep track of the results.

Frequent check-ins from each job provide valuable local search relevance for various cities and neighborhoods, enhance keyword value across your activities, and improve rankings for relevant media such as photos or videos. With impressive customer reviews at around 40%, potential clients can see how well you've satisfied people in their vicinity, thus fostering an increasingly positive overall reputation and a strong local presence in key areas. The accumulation of check-ins and reviews significantly enhances local search rankings for your own website, which in turn attracts more traffic and leads directly to your business. Each time your team attends to a customer, they log a check-in that details their actions, highlights the benefits, and may include visual content. These check-ins are strategically placed where your customers are located, ensuring they contribute to better local rankings for your site across all relevant cities and neighborhoods, ultimately leading to greater visibility and engagement. This consistent engagement not only promotes your services but also reinforces your commitment to the community you serve.

Contemporary tools for social media management designed for all users. These meticulously developed tools enable you to surpass your objectives with ease. Discover, collaborate, and schedule your content seamlessly across all social platforms. With the ability to visually arrange and preview your posts, you can forge stronger connections with your audience and manage messages, comments, and reviews from a unified dashboard. Analyze and report on the success of your social media campaigns, creating tailored and actionable reports that identify what strategies are effective and which are not. Vista Social Listening features allow brands to monitor relevant conversations with timely notifications and advanced filtering options. Enhance your online reputation with comprehensive review management tools that include reporting, alerts, and response capabilities. Strategically plan and publish to your social media accounts like an expert, employing unique platform features and methods that drive tangible results. Now, benefit from the added power of ChatGPT to elevate your social media strategy!

Develop and implement effective geolocalized advertising initiatives for your network, enhancing your online presence across search engines. Boost your local SEO by creating tailored landing pages for each of your branch locations, ensuring that your local web communication is streamlined and unified. Embrace local digitalization throughout your network, achieving nationwide reach while keeping a focus on specific local search targets that cater to the unique requirements of each retail outlet. The network head maintains oversight of the entire communication strategy, overseeing brand messaging and ensuring the quality of advertising efforts for local enterprises. Centralize the information of physical businesses with real-time updates, while relevant key performance indicators are made available on a specialized dashboard. An intuitive and user-friendly platform facilitates access to digital campaigns, serving as a crucial tool for driving traffic to local websites. Furthermore, synchronize national and local advertising campaigns to maximize effectiveness and reach. This comprehensive approach not only strengthens individual locations but also fosters a cohesive brand identity across the entire network.