SuiteCRM Description

SuiteCRM is the award-winning Customer Relationship Management software. The application is fully scalable and enterprise-ready to meet any business size. The application can be customized to suit your current and future business processes. The best part is that the application is Open Source and free to all users.

Pricing

Pricing Starts At:
Free
Pricing Information:
SuiteCRM Hosted starts at £130.00 per month for unlimited users and comes with 5GB of storage, hourly scheduled tasks and 10 hours of dedicated support.

Business and Premium packages are also available for more extensive support and hosting requirements.
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, SuiteCRM has an API

Reviews

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:
SuiteCRM
Year Founded:
2009
Headquarters:
United Kingdom
Website:
suitecrm.com
Update This Listing

Media

Recommended Products
Demo Series - Small Business Backup By Veeam Icon
Demo Series - Small Business Backup By Veeam

Learn how to protect your Microsoft 365 data, with simple, actionable tips today.

Watch this on-demand demo series and learn how to protect your Microsoft 365 data with clear, simple, actionable steps that are easy to implement for businesses of all sizes.
Watch Demo Series

Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Chromebook
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

SuiteCRM Features and Options

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Knowledge Base
Known Issue Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Contact Management Software

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

Lead Management Software

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Email Marketing Software

Auto-Responders
Customer Surveys
Event Triggered Email
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Customer Service Software

Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Complaint Management Software

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Issue Tracking
Routing
Self Service Portal
Survey Management

Lead Capture Software

Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Productivity Software

Collaboration
Database Creation
Document Creation
Notes Management
Project Management
Task Management
Team Chat

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Campaign Management Software

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Experience Software

Analytics
Customer Segmentation
Dashboard
Feedback Management
Survey Management

Customer Engagement Software

Analytics
Communication Management
Feedback Collection

Customer Loyalty Software

CRM
Customer Activity Tracking
Member Portal

IT Management Software

Event Logs
Scheduling
User Activity Monitoring

Archiving Software

Data Deduplication
Document Management
Email Archiving

Personalization Software

Campaign Segmentation
Customer Profiles

Remote Support Software

Real-time Chat
Surveys & Feedback

Cloud Management Software

SLA Management
Workflow Approval

SuiteCRM User Reviews

Write a Review
  • Previous
  • Next