Sonetel Reviews

Summary: Excellent service.
Excellent Customer Support Service.
You're able to port your existing USA number.
You're able to use WhatsApp.
Fair price.
That's all you need, 100% recommended.

Positive: I have some very specific requirements and was looking for a while for a reliable option until i found Sonetel.
It's absolutely great, you can port your existing USA number and make use of it even in WhatsApp (these two features combined was my no brainer decision)

Negative: So far, there's nothing i can consider as a con.
Only thing that worth to mention is that porting your existing number can take some time and effort (but not because of Sonetel but because of your existing carrier), in my case it took me like 3 weeks but because carrier was not providing the right information to accomplish the porting process but Sonetel's support team was always there to guide me and help me out during this process, Vikas you rocks!

Summary: A very good app, extremely professional, cheap, easy to use, friendly, all in app that fulfill my needs.

Positive: The way you can handle the calls, pretty simple, very efficient, not very expensive, allowing you to call and be called from anywhere in the world.

Negative: Nothing I could determine, I did not found anything I don't like.

Summary: I want to say the same as before. My personal experience is satisfactory with SONETEL. I have not found anything to criticize about the service, except for the spoofing that I have suffered. But the spoofing is not the fault of SONETEL, but of the unknown people who stole my identity.

Positive: During the month of November 2023, I suffered an awful spoofing attack. But, thanks to SONETEL's excellent support service, I was able to solve the problem and regain my peace of mind. SONETEL is not only the best option for telephone lines that I have ever known; but it is also a wonderful human team that makes SONETEL the best option, IMHO. I sincerely want to recommend SONETEL because I am sure that you will be as satisfied and happy as I already am.

Negative: My personal experience is satisfactory with SONETEL. I have not found anything to criticize about the service, except for the spoofing that I have suffered. But the spoofing is not the fault of SONETEL, but of the unknown people who stole my identity.

Summary: Overall a great product if you want to have a virtual number. It feels like you are in the same country with seamless integration with your mobile number in use.

Positive: Easy to use.
Very clear communication.
Excellent Customer Support.
Seamless integration with your current mobile number.
The app works well on the mobile phone.

Negative: Reply to SMS facility is not available.
Very Very occasionally the app does not call but no concerns.

Summary: I would recommend for forwarding to SIP softphone address. This way you can receive the call on multiple devices at the same time.

Positive: Numbers from different countries, many options available. Can be forwarded, to other numbers for a fee, or a softphone address, free of charge. Receive SMS from other SIM numbers, but had not received from 2FA sources, although an USA mobile number once received. Cheaper than the competition.

Negative: If redirected to answer in app, it doesn't receive the call unless the app is open. I read somewhere that the team is working on that.

Summary: Love it good customer support. Really simple to use, Sonetel solved a problem I had when traveling. I I’ll be using it for many years to come

Positive: Perfect solution for a reliable phone number when traveling. I will be using Sonetel for many many years to come. Price is also really affordable.

Negative: I really like Sonetel. So far no cons for me and for my company.

Summary: It has been a good experience and the customer support has been very helpful the entire time, if a little slow to respond as they are not in my country/time zone.

Positive: I like that I seem to be in the country the number is associated with. This has helped me when I do not want the company I am involved with to know I am not in their country. People can call and text me with a local number and they don't pay for an international call/text and I only pay .02c per minute to receive the call, which is very inexpensive and I pay nothing to receive texts (which come to my email).

The monthly cost is very reasonable, $2.99 US.

Negative: I would like the texts to go to my phone rather than email.

Summary: Always a pleasure and I use Sonetel for all of my clients for many years. The platform is organized and easy to use.

Positive: Easy to set up and add credit yourself. The platform is easy to use as well. I have used them for many years as a reseller to many clients. Great customer support.

Negative: No problems experienced. It is a service that is very easy to use and offers great customer service.

Summary: In total, the services provided by the user are noteworthy and I believe the facility will solve my purpose.

Positive: I have been overwhelmed after using the services as it is user friendly and hassle free. The AI customer support is worth to mention.

Negative: Webpage can be made more attractive by adding colour combinations.

Summary: The connections setup was really fast. The representatives are also available over the phone all the time.

Positive: I have plenty of numbers to choose in the inventory. And i did not have to wait for any longer for the number.

Negative: Nothing I have experienced yet. they should be having some instant activation process also.

Summary: Love the whole experience, and I will be choosing Sonetel always.
it helps me so much with my business.

Positive: I liked how fast they proceed with the order and verification, also i made a mistake choosing the wrong numbers but they made sure to fix it, amazing service.

Negative: Nothing special, there is no cons about this service.

Summary: I am happy that this app helps me to turn over the business to international level by providing international numbers which makes my work ease anywhere.

Positive: The support which the team provides in any queries I have
This app makes my business grow with world wide connections with customers.

Negative: I have no problem with this app with excellent team to provide solution at any time.

Summary: Everything works perfectly, no hidden charges or conditions.

Positive: Support is extremely efficient, takes them less than 10 minutes.

Negative: N/A.

Summary: Very good.

Positive: Good and easy setup to configure Virtual number, it was realy helpful in job search and lot of other work.l

Negative: Did not found any, i would definitely recommend this to someone looking for job search and facing difficulty getting local number.

Summary: I highly recommend Sonetel to anyone.

Positive: Quick customer service response.
Affordable.
Quick service delivery.
Looking for affordability.
Satisfaction.

Negative: Basically from my personal experience.
I do like all aspect of this platform.
They did make life a lot easier for me in terms of delivery of services.
I don't have any cons on them.