Alternatives to Sirius

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Ada's AI-enhanced platform enables teams without technical expertise to craft tailored experiences for their customers. By leveraging Ada, organizations can enhance customer satisfaction (CSAT), reduce expenses, and drive revenue through Automated Customer Experience (ACX). You can streamline your most crucial interactions effectively. This platform addresses frequent support inquiries, provides customized engagement, and predicts customer requirements, all through a single AI-powered brand interaction solution. With an intuitive no-code builder and a comprehensive set of ready-to-use integrations, Ada’s platform caters to various teams, including support, marketing, sales, and IT. Utilizing cutting-edge AI and advanced Natural Language Understanding (NLU), Ada automates a multitude of discussion topics across leading digital channels all on one platform. The Automated Brand Interaction (ABI) framework from Ada transitions the focus from merely responding to support queries to taking proactive steps, ultimately fostering an environment where customer needs are anticipated before they arise. This forward-thinking approach positions businesses to enhance customer loyalty and engagement significantly.

Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally. Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard. Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents. Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging. Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding. Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial. Key Features: • Live Chat (widget and social media integrations) • Help Desk (all communication in one dashboard) • Chatbot (automation for common use cases such as customer help and lead generation) • AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro) • Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more) Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

Presenting the most intuitive no-code conversational AI platform that eliminates complications. Driven by exclusive self-learning artificial intelligence and featuring a robust set of enterprise-ready functions, the boost.ai platform stands as the quickest, simplest, and most scalable solution for organizations aiming to enhance and automate both internal operations and external customer engagements. Boost.ai employs advanced deep learning and natural language processing (NLP) combined with its unique automatic semantic understanding (ASU) technology to adeptly understand and reply to inquiries across various channels, including chatbots and platforms such as Skype, Messenger, and Slack. The platform boasts a wide array of functionalities, including a centralized repository for information, management of authentication, ready-made templates, language detection capabilities, conversational IVR, and much more. Furthermore, it empowers users to gain valuable insights through conversation analytics and performance metrics, enhancing customer interaction strategies, while seamlessly integrating with tools like Microsoft Teams, Zendesk, and Salesforce, ensuring a comprehensive approach to engagement. With its user-centric design and extensive capabilities, boost.ai is redefining the landscape of conversational AI for enterprises.

Landbot.io is the no-code chatbot platform that helps businesses build frictionless conversational experiences across the customer journey. Landbot empowers Marketers, Operations professionals and Customer Service teams to 3x their efficiency and reduce operating costs by +30%. With Landbot, anyone can build automated chatbot flows to engage customers and improve conversion rates on WhatsApp, Web, or Messenger. Landbot leverages ChatGPT and other AI solutions to make the chatbot-building experience even easier, combining its no-code capabilities with other Large Language models.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

The most forward-thinking brands in the world rely on LivePerson's Conversational Cloud for their communication needs. Our AI-enhanced platform has facilitated over a billion interactions between brands and consumers. We simplify the process for consumers to inquire and shop through their preferred messaging channels. LiveEngage has evolved into the Conversational Cloud, serving as your AI-driven central hub for managing consumer interactions. The Intent Manager allows businesses to grasp their customers' needs in real time, assess satisfaction levels, and identify those tasks that can be effortlessly automated. You can create AI-driven chatbots that collaborate with human specialists to effectively meet consumer demands on a large scale. With Conversation Builder, our user-friendly point-and-click tool, you can design automated conversation pathways. Additionally, Conversation Manager provides a vibrant workspace for engaging with consumers and overseeing conversations, accessible from both desktop and mobile devices, ensuring a seamless experience. This flexibility allows brands to adapt quickly to changing consumer expectations.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.

Launch diverse marketing initiatives through various platforms such as WhatsApp, Facebook Messenger, and Google Business Messaging, among others. Maximize sales opportunities by crafting effective conversational flows, executing omnichannel strategies, and thoroughly analyzing performance reports to achieve your goals. Foster engagement by delivering detailed responses to customers through rich snippets, tailored to accommodate different situations. Enhance the customer experience by effectively visualizing and populating data for easier understanding. Leverage an AI chatbot that continually improves its capabilities with every interaction, ensuring seamless communication. Automatically categorize inquiries to connect them with the appropriate agents, facilitate handoffs as necessary, and maintain comprehensive oversight of customer support operations. Intelligent assistants utilize natural language processing to discern each user's intent, providing targeted solutions based on that understanding. The responses are generated using advanced pattern recognition techniques and metadata extraction from various service providers or databases. Ensure you monitor all activities across your channels to nurture strong customer relationships, while also adapting your strategies based on real-time feedback and insights. This comprehensive approach not only streamlines communication but also fosters loyalty among your customer base.

An advanced intelligent assistant surpasses traditional conversational patterns, utilizing state-of-the-art AI technologies to determine the next response from the bot. Seamlessly connect to new channels, including voice options, while accurately interpreting customer intents and extracting relevant information through Natural Language Understanding (NLU). Safeguard your valuable data by keeping it independent from third-party services and opting for on-premises deployment. Bridge the gap between chatbot interactions and real-world applications by integrating ShoutOUT AI with your existing systems and third-party APIs. Step into the modern era of customer service by transforming mundane FAQ interactions into a dynamic chatbot experience that can comprehend and respond to complex queries from your clients. You don't need extensive technical expertise; integrating a responsive bot into your website is simple, allowing you to effectively manage multiple user conversations simultaneously. Instantly provide answers to frequently asked questions, enhancing customer satisfaction and engagement in real time. The future of customer interaction is here, and it's more efficient than ever.

Prepare for upcoming customer experience challenges with advanced chatbots. The nature of your brand's interactions with customers can significantly influence its reputation, making it crucial to invest effort into every dialogue. Enhancing these conversations with the vast capabilities of Artificial Intelligence is an effective approach. At Sensiple, we recognize that Conversational AI plays a vital role in delivering tailored, anticipatory, and insightful exchanges that satisfy customers. Our Intelligent Chatbot, Jenie, represents our commitment to integrating technology, personnel, processes, information, and service into a seamless conversational journey, ensuring that the voices of both customers and employees are acknowledged and addressed. Equipped with natural language processing and multi-lingual features, Jenie serves as a dedicated, 24/7 support channel, exhibiting a near-human ability to comprehend the context behind users’ inquiries while continuously learning to improve interactions. By leveraging such technology, businesses can foster stronger relationships with their clientele, ultimately leading to enhanced customer loyalty and satisfaction.

Rheobot offers both real-time and automated services aimed at enhancing customer interaction, converting leads, and managing client relationships across websites and social media channels. This comprehensive approach streamlines communication and fosters stronger connections with customers.

Manage all aspects of your customer support seamlessly from a single platform. Engage with your clientele through various channels such as WhatsApp, Facebook, Telegram, email, and web chat directly on your site. Enhance your customer service capabilities by integrating chatbots that streamline interactions. Cut down on expenses and improve response times by automating commonly asked questions from patrons. Transform visitors to your website into satisfied customers by allowing them to reach out regarding sales or support through their preferred communication methods. This all-in-one customer service solution not only enhances customer satisfaction but also boosts sales performance. Quickly and efficiently address inquiries from any of your channels using a unified inbox. Ensure that tickets are directed to the appropriate teams for quicker resolutions. Use message templates to save time when replying to customer inquiries. Gain insights into your customers' preferred channels, the challenges they face, and assess your service effectiveness. Every ticket converges in a single inbox and is then allocated to the relevant teams. Moreover, create detailed profiles that help eliminate repetitive information from your customers. This comprehensive approach fosters a more efficient and personalized customer experience.

Hoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions. This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication. By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

A significant 73% of consumers indicate that their experience with a brand significantly influences their purchasing choices. By utilizing a conversational AI bot, you can elevate your customer experience to new heights. Engagely.ai offers sophisticated chatbots that create an impactful customer journey across various platforms and cater to the language preferences of your clients. With over 2 billion users on WhatsApp globally, it's essential to engage with your audience where they are, and Engagely’s Conversational AI Solutions make that possible. Tap into the potential of the world's largest messaging application to maintain communication with your clientele. You can efficiently address customer inquiries, disseminate crucial updates, facilitate bill payments, and engage potential clients to convert them into loyal customers. Additionally, Engagely's AI-driven phone bot streamlines both inbound and outbound customer support calls, ensuring a smooth and natural interaction by utilizing cutting-edge speech recognition technology to make conversations feel more human. This innovative approach not only enhances the user experience but also fosters customer loyalty and satisfaction.

OneChat serves as a comprehensive customer support solution that allows businesses to integrate the tool into their websites for delivering instant assistance to clients. The platform features a Shared Inbox, which consolidates all communication into a single interface for streamlined management. With the aid of Interactive Chatbots, companies can engage with potential customers seamlessly and efficiently. This versatile tool can connect with various channels, including websites, WhatsApp, Slack, Facebook Messenger, email, APIs, and more. All these features are available at an economical rate of only $27 per month. For any inquiries, please reach out to us through our website's chat support portal. This enables you to interact with customers across multiple platforms without the need to toggle between different applications. Additionally, you can save frequently asked questions as preset replies for quicker engagement in conversations. The shared inbox functionality also facilitates internal communication among team members regarding any discussions or queries. By using OneChat, you can effectively manage customer interactions and internal communications all in one unified space. This ensures that both customer service and teamwork can flourish without unnecessary obstacles.

Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots. It is an open source project, based on the MQTT protocol for the messaging. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents; • Dashboard with real time analytics; • Knowledge base.

Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time. Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.

Mochii.ai serves as an AI-driven assistant designed to assist enterprises in automating their customer support, managing conversations, and providing quick, tailored responses with minimal effort. Built with scalability and ease of use in mind, Mochii.ai empowers organizations to develop intelligent, conversational AI bots capable of addressing a diverse array of customer inquiries without requiring human oversight. Leveraging advanced natural language processing and machine learning techniques, Mochii.ai effectively comprehends intricate customer questions and delivers suitable responses, thereby enhancing customer satisfaction while significantly decreasing response times. The platform's intuitive interface allows businesses to personalize AI interactions, ensuring that the chatbot reflects the brand's unique voice and style. Furthermore, Mochii.ai seamlessly integrates with popular communication platforms, including websites, messaging services, and social media, enabling companies to engage with their customers in their preferred environments. This enhances the overall customer experience by providing rapid and convenient support across multiple channels.

As a leading solution in Digital Employee and Conversational AI, Amelia incorporates the finest aspects of human interaction—such as dialogue, expression, emotion, and comprehension—into daily user experiences, fostering deeper connections and enhancing business value. With the support of Amelia, the Digital Employee Builder allows organizations to create tailored, no-code Conversational AI solutions at scale for diverse applications, significantly speeding up deployment and maximizing return on investment. Amelia's cognitive abilities encompass episodic memory, process memory, intent recognition, and emotional intelligence, enabling her to tackle intricate queries, manage transactions, and provide customized customer support effectively. This capability is what establishes her as the Most Human AI™ in the industry. In addition, Amelia utilizes her semantic memory to retain facts, concepts, and their interconnections, allowing her to learn from various sources such as standard operating procedures (SOPs) and policy documents, which she can then apply in conversations. Furthermore, this adaptability ensures that Amelia continues to evolve and meet the changing needs of businesses and their customers.

Microsoft Copilot Studio is a powerful and flexible platform designed to help users create, customize, and manage AI-driven agents tailored to meet diverse business needs. Combining the simplicity of low-code development with the advanced capabilities of generative AI, the platform enables users to design intelligent agents that can access and utilize internal knowledge bases, perform complex actions through a wide range of data connectors, and operate autonomously to streamline processes and improve productivity. These AI agents can be seamlessly integrated into existing workflows and deployed across various channels, including Microsoft 365 applications, internal websites, and mobile apps, ensuring they adapt to the unique operational environments of any organization. Furthermore, Copilot Studio includes a robust suite of governance and management tools, allowing IT teams to maintain centralized control over agent usage, monitor performance with detailed analytics, and enforce security policies. This combination of ease of use, advanced functionality, and comprehensive governance makes Microsoft Copilot Studio an invaluable tool for organizations looking to leverage AI to transform their business operations.

You’ll be pleased to know that you won’t need to invest the next six years creating an AI assistant from scratch, which could hinder your progress in other important areas. Moreover, you’re not required to settle for a basic bot that merely provides generic responses borrowed from other companies. Instead, our platform offers you a fully branded AI assistant that is ready to launch immediately, capable of handling 85% of the frequently asked questions in your industry, allowing you to decide which queries to activate. This will significantly save time for your team during their workday, enabling you to innovate and develop unique features tailored to your business, all while your AI assistant engages with tens of thousands of customers simultaneously, around the clock, through conversational AI. As you explore your own Reef dashboard more deeply, you’ll uncover additional insights, and we’ll be right there with you, managing the technology to ensure your AI continues to evolve and improve over time. This partnership not only enhances your immediate efficiency but also sets the stage for long-term growth and adaptation in an ever-changing market.

Botup, offered by 500apps, stands out as a premier chatbot solution designed to assist businesses in creating chatbots for platforms like Facebook, Slack, WhatsApp, and others. By facilitating smooth interactions, it enables companies to foster enduring relationships with users worldwide through engaging conversations. The personalized experience provided by Botup not only enhances user satisfaction but also increases the likelihood of converting visitors into customers. Additionally, you can develop smart automated chatbots that promptly respond to inquiries, effectively generating qualified leads for your business. For just $14.99 per user, you can access a suite of over 30 applications, empowering your business to thrive in the digital landscape. This comprehensive approach makes Botup an invaluable tool for any organization looking to enhance its customer engagement strategy.

A comprehensive suite of conversational AI tools designed to empower customer care teams in delivering exceptional service to their clients. Innovative AI chatbots can take over mundane customer service interactions through an intuitive visual chatbot builder, enhancing the efficiency of your human representatives. A unified live chat CRM enables the management of all communication channels, such as your website, Facebook, SMS, and Telegram, within a single application while maintaining a complete record of customer interactions. Harness conversational intelligence to communicate effectively with each customer, boost sales, and elevate customer satisfaction scores using advanced conversational AI. By analyzing discussions, you can forecast conversions and engage customers proactively. We hold the belief that true friends don’t require support tickets to assist one another, fostering a more personal and connected service experience. In this way, we aim to redefine customer support through genuine interaction.

Transform your customer support experience with the innovative Tilde.AI conversational AI platform. This solution introduces state-of-the-art multilingual chatbots equipped with advanced natural language understanding, enabling you to assist customers across various regions and communication platforms. Tilde.AI chatbots engage users in their preferred language, utilizing machine learning to comprehend both text and voice inputs, accurately identify user intent, and provide responses through text, visuals, or voice interactions. As a prominent language technology research center in Europe, Tilde is at the forefront of employing neural networks to handle even the most intricate and under-resourced languages. Our offerings are trusted by thousands of users, including esteemed organizations like the European Commission and major corporations such as IBM and Microsoft, showcasing the versatility and reliability of our technology. Through these partnerships, we continue to push the boundaries of AI-driven communication solutions, ensuring that customer support is accessible and effective for everyone.

We offer intelligent solutions and professional insights designed to enhance your connections with both customers and employees. Our conversational platform seamlessly integrates human interaction with artificial intelligence, facilitating engagement for customers and staff at any time and place. This cutting-edge virtual agent, which includes chatbot capabilities, live chat, and conversational AI, is supported by our renowned orchestration platform, enabling you to deliver consistent, precise, personalized, and smooth omnichannel experiences on a large scale. Partnering with organizations globally, we work to enhance customer, employee, and contact center interactions while simultaneously lowering support expenses and boosting revenue. Our virtual agents and chatbots are already engaged in over 80 million conversations annually, and this figure is steadily increasing. Drawing on nearly twenty years of experience in providing effective self-service solutions, the Neutrino release of V-Person offers an ideal blend of conversational AI and orchestration tools, positioning your business for future success. This ensures that as technology evolves, your engagement strategies remain ahead of the curve.

AI-driven Conversational Customer Engagement enhances both automated and agent-assisted customer experience channels. Implementing self-service solutions has been shown to reduce customer contact by as much as 50%, while simultaneously boosting engagement and improving overall satisfaction. Synthetix's intuitive AI-powered FAQ self-service software provides customers with a quick, relevant, and user-friendly method to seek answers and explore FAQ content by inputting naturally phrased inquiries, all without consuming valuable resources from your customer care team. This innovative approach to customer engagement, exemplified by the Synthetix FAQ Chatbot or Virtual Agent, not only addresses customer inquiries but also has the potential to generate new revenue streams. Our advanced chatbot technology proactively assists customers from their very first interaction with your brand, assessing their needs and collaborating with your CRM to tailor their experience, thereby generating leads and strategically directing them to the most suitable contact channels for further assistance. By embracing this next-level solution, businesses can expect to see increased efficiency and improved customer satisfaction.

A virtual assistant serves as an engaging and lifelike chatbot that offers a distinctive, interactive, and personalized method for users to seek answers and support on your website around the clock. Customers can engage with the virtual assistant—also known as a VA, virtual agent, or chatbot—just as they would with a human representative. This chatbot not only comprehends the spoken words but also discerns the underlying intent, utilizing a range of AI technologies that encompass machine learning and reasoning. eGain’s chatbot delivers essential frontline support, allowing your customer service team to focus on more intricate issues. Acting as a helpful guide, the VA assists customers in navigating the website and directs them to the appropriate sections. In addition to providing quick answers to inquiries, it also aids in making informed shopping decisions. Furthermore, if necessary, the virtual assistant can effortlessly transition to agent-assisted channels like live chat, ensuring that users receive comprehensive support whenever they need it. This seamless integration enhances the overall customer experience by combining technology and human touch.

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

Ambit is a Conversational Artificial Platform that allows you to create intelligent chatbots or Digital Employees that can automate conversations with customers 24 hours a day, across any channel. Ambit's Digital Employees automate customer queries, speeding up resolution times and reducing customer service expenses by eliminating repetitive, low-value tasks. Our clients see savings of up to 30% on customer service. The platform gathers extensive data on your customers' perceptions and concerns. This allows you to better respond to their requirements - both now and in the future. We have worked with some of the most recognizable brands in the world, and we are trusted to build and onboard digital employees that reduce time to value, provide actionable insights, and maximize customer interactions.

Zaion streamlines the handling of large call volumes while supporting advisors on a daily basis. Explore the capabilities of callbots, voicebots, chatbots, and messagingbots, which enable the execution of more complex tasks, ensure greater customer accessibility, and promote a versatile, cross-functional approach that leads to enhanced employee satisfaction and reduced turnover. Utilizing voice-signal analysis, these technologies can discern tone, emotional cues, and even gender. They are designed with a strong focus on security, data protection, and compliance with GDPR regulations. The Botcenter®, with its user-friendly interface, serves as a comprehensive tool for overseeing and managing activities, transforming real-time conversation analysis. The callbot functions as an intelligent software solution that comprehends customer intentions through natural language and delivers contextually accurate responses. Over time, through machine learning advancements, these bots enhance their intelligence and efficiency. With industry-specific models, they boast some of the most sophisticated cognitive capabilities available, facilitating the automation of a wide array of use cases while continuously evolving to meet the demands of different sectors. This ongoing development not only maximizes operational efficiency but also enriches the overall customer experience.

Amity Bots is an adaptable AI chatbot solution tailored for enterprises, designed to deliver exceptional customer experiences around the clock. By connecting with various platforms, such as LINE, Facebook, and both web and mobile applications, Amity Bots ensures effortless engagement with customers across diverse channels. The system streamlines marketing processes, customizes interactions with users, and boosts sales efficiency through automatic lead generation and qualification. Additionally, it enhances customer satisfaction by providing continuous support, minimizing repetitive inquiries, and optimizing time and cost management. Among its notable features are the ability to manage chats across multiple channels, track user profiles and context, utilize co-pilot live chat, make AI-driven decisions, offer flexible integration capabilities, and deliver in-depth analytics and reporting functionalities. Furthermore, Amity Bots supports the use of message templates, product catalogs, accommodates multiple languages, and allows for bulk import and export operations, making it a versatile tool for businesses. With these capabilities, companies can significantly improve their overall customer engagement strategy.

ChatGPT by OpenAI is a versatile AI conversational platform that provides assistance in writing, learning, brainstorming, code generation, and problem-solving across a wide range of topics. Available for free with optional Plus and Pro subscription plans, it supports real-time text and voice interactions on web browsers and mobile apps. Users can leverage ChatGPT to create content, summarize meetings, debug code, analyze data, and even generate images using integrated tools like DALL·E 3. The platform is accessible via desktop and mobile devices and offers personalized workflows through custom GPTs and projects. Advanced plans unlock deeper research capabilities, extended limits, and access to cutting-edge AI models like GPT-4o and OpenAI o1 pro mode. ChatGPT integrates search capabilities for real-time information and enables collaboration through features like Canvas for project editing. It caters to students, professionals, hobbyists, and developers seeking efficient, AI-driven support. OpenAI continually updates ChatGPT with new tools and enhanced usability.

A Conversational AI Platform designed to enhance business efficiency in sales and service is CogniCor's CIRA Digital Assistants, which not only meet expectations but also automate routine tasks, allowing you to concentrate on cultivating relationships and enhancing portfolios. The CIRA platform continually evolves and learns, adapting to your business needs while engaging clients in a manner that is both clear and efficient. CIRA stands out as a patent-pending DIY solution that empowers enterprise users to deploy intelligent Digital Assistants within weeks, all without the need for coding expertise. Tailored specifically for Wealth Management advisors, CIRA enables them to address client needs with greater speed and effectiveness, establishing itself as a preferred Digital Assistant that significantly boosts efficiency, with improvements reaching up to 40%, thereby positively influencing profitability. As businesses increasingly adopt this innovative platform, they find themselves better equipped to navigate the complexities of client interactions and service delivery.

Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. Nuacem AI is available in SaaS and on-premises environments and supports conversations in any language and channel, including web, phone, SMS, and mobile apps. Since the company was founded in 2016, Nuacem AI has focused on simplifying business applications. As one of the first Conversational AI Companies, we created Customer experience design department and implemented innovative solutions based on existing systems at an early stage. Conversational AI is our DNA and is, therefore also an integral part of all our products and services. Nuacem AI’s worldwide client portfolio includes Cell C Limited, SANRAL, TDT, Murugappa Group, Trivitron, TVS, Symbiance Inc., Thomas Cook, SOTC, Quadrant Tele Ventures, Smartping, and many more.

Enabling enterprise teams to design, oversee, and expand interactive chatbots while harnessing the power of Conversational AI. Leverage chatbots to enhance the customer journey and boost sales figures. For instance, Rentokil Initial enhanced their customer experience and sales with Bessie, a 24/7 chatbot adept at addressing inquiries, generating quotes, and managing customer service requests. EBM equips you with the necessary tools and frameworks to efficiently administer, observe, scale, and perpetually refine your chatbot initiatives for optimal business outcomes. Facilitate collaboration among teams to innovate and enhance chatbot functionalities. Identify and monitor critical content areas that align with business goals and enhance user satisfaction. Additionally, supervised learning helps in addressing and rectifying misunderstood responses. With an omni-channel approach, your chatbots can engage customers across various platforms. Our API-first strategy allows for effortless integrations with your backend systems, ensuring a cohesive end-to-end experience for your customers throughout their chatbot interactions. This comprehensive approach not only streamlines operations but also significantly enhances overall user engagement.

Design chatbots, oversee interactions, and work alongside your team to provide an exceptional customer service journey. Streamline and automate customer interactions while ensuring round-the-clock accessibility. You can develop your own chatbot in just five straightforward steps and boost its availability to 24/7. Deploy your chatbot across your top platforms such as your website, Facebook Messenger, WhatsApp, Twitter, and Telegram! Simply input your content, and the advanced AI handles everything else. Consolidate conversations from various channels into a unified dashboard, allowing your chatbot and human agents to collaborate seamlessly. Eliminate the need to toggle between different applications and browser tabs, thereby enhancing overall efficiency. If your chatbot encounters an unfamiliar question, don't worry—the smart handover feature instantly directs the conversation to the right employee or team, guaranteeing that assistance is always available for your customer. The era of anonymous website visitors is now a thing of the past, as engagement becomes more personalized and interactive. By embracing these tools, businesses can foster deeper connections with their clientele and enhance overall satisfaction.

We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands.

Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design. Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc. Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.