Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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Bravo Store Systems — Audit-Ready Firearms POS with Integrated eCommerce
Bravo Store Systems delivers the first truly unified Point of Sale platform built for firearm retailers, FFL operations, and ranges. Trusted by 1,200+ licensees nationwide, Bravo combines retail management, compliance, range operations, and eCommerce into one connected system that runs your entire business—fast, compliant, and confidently.
Every Form 4473 is validated at save, A&D bound book entries post instantly, and audit artifacts are available in clicks—keeping you inspection-ready 24/7. Bravo’s compliance workflows were built with ATF input, covering electronic 4473 with digital retention, multi-handgun 3310.4 detection, and automatic Form 8300 cash triggers.
Bravo’s integrated eCommerce connects your in-store inventory directly to UsedGuns.com and Guns.com, publishing listings with one click while keeping prices, photos, and serials synchronized automatically. No double entry, no compliance risk—just faster sales and greater reach.
Distributor integrations (RSR, Davidson’s, Lipsey’s, Sports South) tie purchasing to live pricing, while range tools manage waivers, lane assignments, memberships, and classes in one flow.
From counter to range to marketplace, Bravo unifies everything. It’s the all-in-one platform that delivers the proof, speed, and confidence FFLs need every day.
Bravo Store Systems — Audit-Ready POS with Built-In eCommerce for Firearms Retail.
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WooCommerce
WooCommerce is a powerful, open-source ecommerce solution that lets merchants build fully customizable online stores on the WordPress platform. Trusted by over four million stores globally, it offers unmatched flexibility to create unique brand experiences without the constraints of cookie-cutter templates. WooCommerce supports a vast library of extensions and themes that enable businesses to add specialized features and tailor their sites. With integrated tools for payments, shipping, marketing, and analytics, WooCommerce simplifies ecommerce management. The platform allows seamless multichannel selling—from websites to social media and marketplaces. Developers benefit from extensive APIs and resources for custom storefronts and apps. WooCommerce’s strong community and support system help merchants scale confidently. It’s ideal for businesses seeking complete control over their ecommerce presence.
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Shopping Cart
GoEmerchant provides a comprehensive set of tools necessary for building your website and online store. Its Online Shopping Cart software includes a variety of free, optimized website templates, paired with a Theme Editor that allows for real-time adjustments to colors and font sizes. These templates are designed using Bootstrap to enhance functionality and facilitate easier customization. The modular theme coding approach makes it straightforward to develop unique designs with HTML and CSS. All templates are fully responsive, ensuring that your online store is mobile-friendly, which is increasingly the preferred method for users. Engage your visitors with GoEmerchant's sophisticated product image display feature, offering unlimited space for high-quality image uploads and unrestricted bandwidth to showcase these images to all your customers. Additionally, the Quick View feature streamlines the purchasing process by minimizing the number of clicks required to buy a product directly from the category page, thereby enhancing overall user experience. With these features, you can effectively optimize your online retail presence.
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