ServiceSkills Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
ServiceSkills Alternatives
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The platform includes powerful reporting and analytics, so you can measure impact, identify trends, and meet compliance standards with ease. Seamless integrations and an open API ensure Axis LMS can work alongside your existing HR, CRM, or business systems.
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myACI
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Skillcast
Skillcast Compliance Portal is a cloud-based platform that centralises compliance training and regulatory management in one system. It combines e-learning, policy versioning and attestations, staff declarations, compliance registers, CPD tracking, and event management.
Organisations can use Skillcast as their LMS or integrate its content into existing systems via Remote SCORM/xAPI. The built-in AI assistant, Aida, answers policy-aware questions, while integrations with HR and LXP platforms are supported through SCIM.
Hosted on Microsoft Azure, the portal meets ISO 27001, Cyber Essentials/Plus, and SOC 2 standards. Its course library includes over 400 modules covering topics like financial crime, GDPR, health & safety, and anti-bribery.
Prebuilt registers for Gifts & Hospitality, Whistleblowing, Data Breach, and RIDDOR come with configurable workflows. Designed for industries such as finance, manufacturing, hospitality, and retail, the portal offers multilingual, accessible delivery and a free trial.
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Elucidat
Produce high-quality digital learning, on a global scale.
Elucidat’s award-winning Authoring Platform makes it easy for large learning teams to quickly produce effective online learning that your end users will love.
“The ease of authoring, functionality and interactions made working at the scale we needed much quicker and easier. " Jason Edwards, Global Digital Learning and Development Partner, Kingfisher plc
Anyone can create great elearning with Elucidat. The platform does the heavy lifting for you – so you and your team can focus on delivering the best training where it’s needed most.
“Giving more of the instructional designers and content developers the keys to the tool. Letting them know we've set the standard now. Everyone's up to speed. We review at the very end, but really let them build the wireframe how they want…That is our new frontier.” Alex Barley, Senior University Experience Designer, nCino
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Pricing
Pricing Starts At:
$2990.00/year
Pricing Information:
Price is for up to 20 users.
Integrations
No Integrations at this time
Company Details
Company:
ServiceSkills
Headquarters:
United States
Website:
www.serviceskills.com
Media
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Product Details
Platforms
Web-Based
ServiceSkills Features and Options
Training Software
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Course Authoring Software
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
ServiceSkills Lists
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