Average Ratings 48 Ratings
Average Ratings 0 Ratings
Description
Our online training (via our LXP or xAPI to your LMS) provides online training employees actually appreciate plus skills assessments and risk benchmarking.
Compliance courses for Preventing Workplace Harassment, Cybersecurity, Global Data Privacy, AI Governance, and more. Content is written by lawyers with decades of expertise preventing workplace harassment & motivating business compliance. Our flagship anti-harassment courses meet all relevant laws (CA, NY, IL, UK, AUS, CAN, IND, MEX, etc.) Emtrain courses include binge-worthy workplace video, interactive scenarios, skill building techniques, reflection questions, completion certificates, and litigation-ready reports.
100+ microlessons for continued learning OR to remediate disrespectful or non-compliant behaviors.
Clients include Cisco, Degreed, Genentech, Glassdoor, Google, Instacart, NPR, Whirlpool.
Partners: Workday Cloud Connect; Udemy Business; Ninjio
Don't just check the compliance box. Your co-workers deserve more!
Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ADP Enterprise HR
Yes
Darwinbox
Yes
Dayforce
Yes
Google
Yes
Greenhouse
Yes
HR Acuity
Yes
HiBob
Yes
LinkedIn
Yes
Microsoft Entra
Yes
Namely
Yes
Integrations
ADP Enterprise HR
No
Darwinbox
No
Dayforce
No
Google
No
Greenhouse
No
HR Acuity
No
HiBob
No
LinkedIn
No
Microsoft Entra
No
Namely
No
Pricing Details
$50/user/year
Contact Emtrain for a quote
Free trial for microlessons
Free trial for microlessons
Free Trial
Yes
Free Version
No
Pricing Details
$2990.00/year
Price is for up to 20 users.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Emtrain
Founded
2006
Country
United States
Website
www.emtrain.com
Vendor Details
Company Name
ServiceSkills
Country
United States
Website
www.serviceskills.com
Product Features
Compliance Training
Multiple Locations / Departments
No
Online / Self-Paced
Yes
Anti-Bribery Training
Yes
Certification Management
No
Conflicts of Interest Training
Yes
Content Builder
No
Customer Service Standards
No
Customizable Branding
Yes
Diversity Training
Yes
Fair Disclosure
No
Federal / State Regulation Compliance
Yes
Gamification
No
Harassment / Discrimination Training
Yes
Industry-Specific Courses
Yes
Instructor-Led Training
No
Interactive Quizzes
Yes
Progress Tracking
Yes
Reporting / Analytics
Yes
Role-Specific Versions
No
Security / Privacy Training
Yes
Text / Email Reminders
Yes
Workplace Safety
Yes
Diversity Training
Completion Certificates
Yes
Customizable Branding
No
Customizable Training Courses
Yes
Interactive Quizzes
Yes
Online / Self-Paced
Yes
Progress Tracking
Yes
Real-Life Scenarios
Yes
Text / Email Reminders
Yes
Learning Management Systems (LMS)
Academic / Education
No
Asynchronous Learning
Yes
Blended Learning
No
Built-In Course Authoring
Yes
Corporate / Business
Yes
Customizable
Yes
Gamification
No
Learner Portal
Yes
Mobile Learning
Yes
Open Source
No
SCORM Compliance
Yes
Synchronous Learning
No
Video Conferencing
No
eCommerce
No
eLearning Companies
Yes
Sexual Harassment Training
Completion Certificates
Yes
Customizable Branding
Yes
Federal / State Regulation Compliance
Yes
Industry-Specific Courses
No
Interactive Quizzes
Yes
Multiple Locations / Departments
No
Online / Self-Paced
Yes
Progress Tracking
Yes
Real-Life Scenarios
Yes
Role-Specific Versions
No
Text / Email Reminders
Yes
Training
Academic / Education
No
Asynchronous Learning
Yes
Blended Learning
No
Built-In Course Authoring
Yes
Built-in LMS
Yes
Certification Management
Yes
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
Yes
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No
Product Features
Course Authoring
Content Import / Export
No
Course Publishing
No
Gamification
No
Instructor-Led Courses
No
Interactive Content
No
PowerPoint Conversion
No
Self-Paced Courses
No
Storyboarding
No
Template Management
No
Test / Quiz Creation
No
Video Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
No
Built-in LMS
No
Certification Management
Yes
Corporate / Business
No
Learner Portal
No
Mobile Learning
No
Simulation
No
Synchronous Learning
No
Training Companies
No
eCommerce
No
