ServoDesk
Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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CivicPlus Recreation Management
Increase your community engagement by allowing your residents to register for classes, events, and facilities and pay membership fees online.
Create a catalog of programs that is easy to navigate. You can use it to schedule and organize events, collect registrations and communicate more effectively with your community.
Our scalable, configurable system allows you to generate and email complex permits. You can also take online and in-house reservations and schedule leagues or meetings without worrying about double bookings.
Your activities will be remembered by the leaders who are passionate about what they do. Make it easy for them. Manage instructor lists and pay rate with limited view of activity rosters for instructors.
You can easily generate tickets through your desktop or mobile device. Customers can choose to show the code on their phone instead of printing.
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Trackplan
Utilizing computer-aided facility management, our facilities management software provides essential tools for managing, scheduling, and overseeing both reactive and planned preventative maintenance along with asset management. Entirely web-based, it includes three mobile applications designed for ease of use. While the primary application offers extensive features, the mobile apps focus on user-friendly simplicity, making it a cost-effective alternative to more expensive solutions. You can quickly create jobs from any device and monitor the status of other jobs initiated simultaneously. The software allows for detailed job control, capturing essential information such as job types, notes, quotes, and relevant documents. With a convenient drag-and-drop calendar, you can assign and schedule tasks seamlessly across your team. Trackplan’s CAFM software is an invaluable resource, allowing users to automate recurring jobs to maintain compliance with industry regulations. Additionally, you can establish numerous locations within each site to ensure comprehensive coverage of your estate. Notification settings can be customized, allowing users to receive alerts for significant system events, such as when a new job is assigned to them, which enhances communication and efficiency within the team. Overall, this software revolutionizes facility management, making it easier than ever to maintain oversight and control over various tasks and assets.
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FinnlySport
FinnlySport serves as an all-encompassing solution for managing sports and recreational facilities, aiming to optimize operational efficiency. This software features a highly flexible calendar scheduling grid that accommodates both one-time and recurring events, along with capabilities for mass editing, drag-and-drop functionalities, conflict resolution, adaptable invoicing, digital displays, and various pricing structures, making it a top choice for facility scheduling within the recreation sector. The platform also streamlines the activity registration process by simplifying program setup, participant enrollment, and payment processing, while incorporating features such as waivers, sibling discounts, rosters, customizable questions, enrollment history, drop-in options, and prerequisites for programs. Additionally, for organizing league schedules, FinnlySport includes a robust, customizable rules-based engine that facilitates automated scheduling for multiple sports, whether it’s for practices or games, covering formats like round-robin, double headers, and blackout dates, all while seamlessly integrating with leading team management and results platforms. This comprehensive approach not only enhances the user experience but also ensures that all aspects of facility management are efficiently handled.
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