• Name: Martim C.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very helpful and answered all my questions.

    Date: Apr 10 2023

    Summary: Thank you for all your help around the clock. ScalaHosting is the best hosting company out there! +100 to them.

    Positive: Lightening fast response in chat. Very helpful and answered all my questions. I like the fact I get an email with all the chat conversation.

    Negative: I have no issues having a deal with them. I like how they work for me.

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  • Name: Alexis R.
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ScalaHosting rocks!

    Edited: Apr 07 2023

    Summary: I contacted support on chat and resolved my site issues within minutes. The support at ScalaHosting is second to none. Thanks again for being such a great hosting service!

    Positive: There when you need them! ScalaHosting rocks!
    The person helping me was super friendly and accommodating.

    Negative: About their drawbacks I'd say I haven't noticed any serious one.

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  • Name: Beau N.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    As always, extremely prompt.

    Date: Mar 24 2023

    Summary: I got the information quickly and it was great that is was so fast.
    Very helpful & knowledge staff. SPanel is good for me too.

    Positive: As always, they are extremely prompt, efficient and to the point service on a display issue. Good for me.

    Negative: Well having a deal with ScalaHosting company I dare say they work well.

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  • Name: Xavier N.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Professional, friendly, helpful and polite.

    Date: Mar 21 2023

    Summary: Great and prompt service, as always. You guys are wonderful! And you know how to make their services attractive for many web masters.

    Positive: The agent on chat was professional, friendly, helpful and polite. Solved my problem straight away. Very impressed!

    Negative: I have no problems using their services. All is well with them.

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  • Name: Annot G.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    So helpful even when things were my fault.

    Date: Mar 01 2023

    Summary: As you know it's not easy to find a right host and ScalaHosting is the one which is worth every cent you pay for their services.

    Positive: ScalaHosting is so helpful even when things were my fault.
    They are skillful and knowledgeable to solve all issues.

    Negative: I have no negative experience using ScalaHosting services.

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  • Name: Emily S.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Asked a question. Got an answer. Success.

    Date: Feb 22 2023

    Summary: Good support, good service, 5/5! You know I have nothing else to add they they work smoothly and reliably.

    Positive: Asked a question. Got an answer. Success.
    It's a solid provider knowing much of making your business successful.

    Negative: Having a deal with them I dare say I have no noticed any issues.

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  • Name: Erin A.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Brilliant company.

    Date: Feb 17 2023

    Summary: I've been using ScalaHosting for about 5 years now. Excellent service, always willing and able to help. They are a little more expensive than most, but well well worth it imho.

    Positive: The ScalaHosting support people are brilliant .... and patient!
    One of the best support!!! Keep it up!!

    Negative: You know using them long enough I want to say they work well for me.

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  • Name: Speranza R.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Always get back to us with sound advice

    Date: Feb 14 2023

    Summary: On many occasions, ScalaHosting has notified us after automated WordPress upgrades, and I've been surprised on how they have been keeping our old site running.

    Positive: ScalaHosting company always gets back to us with sound advice, and the wait is never long. Prices are not high.

    Negative: As I have been using them long enough, I dare say I haven't faced any serious issues.

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  • Name: Jennie N.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Been with ScalaHosting for a long time.

    Date: Feb 10 2023

    Summary: I love ScalaHosting. They have the best customer support. Great documentation and all the tools were created to offer solutions, no problems.

    Positive: Great support. Never experienced downtime. Been with ScalaHosting for a long time to say they are the best.

    Negative: Well you know it's difficult to find problems where they don't exist.

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  • Name: Maximilian T.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Undoubtedly the best support!

    Date: Feb 07 2023

    Summary: ScalaHosting is the overall best company I've seen in terms of providing quality web hosting. Their customer service is amazing and they just gave me a 10% discount on my services on top of all that for being a long time customer! Love this company.

    Positive: Undoubtedly the best support I've ever had for all my years from any software company! Fast and affordable they are!

    Negative: If there are any issues, they are solved in no time.

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  • Name: Estevan L.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very good service!

    Date: Feb 03 2023

    Summary: Excellent service, I have been a ScalaHosting user for 5 years now and some issues are resolved before they became real problems.

    Positive: Excellent people behind the service! Very good service around the clock! SPanel is also a big plus.

    Negative: After having used ScalaHosting services, I want to say there are no problems at all.

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  • Name: Robert S.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    No problem found, worries gone.

    Date: Jan 26 2023

    Summary: I am always super impressed and grateful for the support that ScalaHosting offers. They know how to make their services reliable and stable and attractive for all their customers.

    Positive: Emil was so nice to check why I got the message "site not scanned" despite renewal and site being up. No problem found, worries gone.

    Negative: There are many problems using their services, overall.

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  • Name: Damien M.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Totally recommend it.

    Date: Jan 23 2023

    Summary: I received excellent customer service. My request was complicated but their tech staff was very patient and professional. All was solved in no time.

    Positive: The best support by far. I had technical questions and their help was amazing. I could not have figured it out without them!

    Negative: After using them long enough, I dare say they are quality indeed.

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  • Name: Bethany D.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great service always from ScalaHosting.

    Date: Jan 20 2023

    Summary: They always are quick to provide support and are very kind and professional. Always found ScalaHosting fast and reliable.

    Positive: Chat participant Emil was very fast and helpful.
    They did a wonderful job understanding what I needed and taking care of it right away.

    Negative: I have noticed no problems using their services for 24 hours.

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  • Name: Jade F.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very quick help.

    Date: Jan 17 2023

    Summary: Customer support resolved my issue in a timely manner.
    Fast and tailored solutions received! Great experience with the whole team!

    Positive: I got very quick help and they solved my caching problem and saved me heaps of time; it means very much for me.

    Negative: I have been using them long enough to state they are good.

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