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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very helpful and answered all my questions. Date: Apr 10 2023
Summary: Thank you for all your help around the clock. ScalaHosting is the best hosting company out there! +100 to them.
Positive: Lightening fast response in chat. Very helpful and answered all my questions. I like the fact I get an email with all the chat conversation.
Negative: I have no issues having a deal with them. I like how they work for me.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
ScalaHosting rocks! Edited: Apr 07 2023
Summary: I contacted support on chat and resolved my site issues within minutes. The support at ScalaHosting is second to none. Thanks again for being such a great hosting service!
Positive: There when you need them! ScalaHosting rocks!
The person helping me was super friendly and accommodating.Negative: About their drawbacks I'd say I haven't noticed any serious one.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
As always, extremely prompt. Date: Mar 24 2023
Summary: I got the information quickly and it was great that is was so fast.
Very helpful & knowledge staff. SPanel is good for me too.Positive: As always, they are extremely prompt, efficient and to the point service on a display issue. Good for me.
Negative: Well having a deal with ScalaHosting company I dare say they work well.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Professional, friendly, helpful and polite. Date: Mar 21 2023
Summary: Great and prompt service, as always. You guys are wonderful! And you know how to make their services attractive for many web masters.
Positive: The agent on chat was professional, friendly, helpful and polite. Solved my problem straight away. Very impressed!
Negative: I have no problems using their services. All is well with them.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
So helpful even when things were my fault. Date: Mar 01 2023
Summary: As you know it's not easy to find a right host and ScalaHosting is the one which is worth every cent you pay for their services.
Positive: ScalaHosting is so helpful even when things were my fault.
They are skillful and knowledgeable to solve all issues.Negative: I have no negative experience using ScalaHosting services.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Asked a question. Got an answer. Success. Date: Feb 22 2023
Summary: Good support, good service, 5/5! You know I have nothing else to add they they work smoothly and reliably.
Positive: Asked a question. Got an answer. Success.
It's a solid provider knowing much of making your business successful.Negative: Having a deal with them I dare say I have no noticed any issues.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Brilliant company. Date: Feb 17 2023
Summary: I've been using ScalaHosting for about 5 years now. Excellent service, always willing and able to help. They are a little more expensive than most, but well well worth it imho.
Positive: The ScalaHosting support people are brilliant .... and patient!
One of the best support!!! Keep it up!!Negative: You know using them long enough I want to say they work well for me.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Always get back to us with sound advice Date: Feb 14 2023
Summary: On many occasions, ScalaHosting has notified us after automated WordPress upgrades, and I've been surprised on how they have been keeping our old site running.
Positive: ScalaHosting company always gets back to us with sound advice, and the wait is never long. Prices are not high.
Negative: As I have been using them long enough, I dare say I haven't faced any serious issues.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Been with ScalaHosting for a long time. Date: Feb 10 2023
Summary: I love ScalaHosting. They have the best customer support. Great documentation and all the tools were created to offer solutions, no problems.
Positive: Great support. Never experienced downtime. Been with ScalaHosting for a long time to say they are the best.
Negative: Well you know it's difficult to find problems where they don't exist.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Undoubtedly the best support! Date: Feb 07 2023
Summary: ScalaHosting is the overall best company I've seen in terms of providing quality web hosting. Their customer service is amazing and they just gave me a 10% discount on my services on top of all that for being a long time customer! Love this company.
Positive: Undoubtedly the best support I've ever had for all my years from any software company! Fast and affordable they are!
Negative: If there are any issues, they are solved in no time.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very good service! Date: Feb 03 2023
Summary: Excellent service, I have been a ScalaHosting user for 5 years now and some issues are resolved before they became real problems.
Positive: Excellent people behind the service! Very good service around the clock! SPanel is also a big plus.
Negative: After having used ScalaHosting services, I want to say there are no problems at all.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
No problem found, worries gone. Date: Jan 26 2023
Summary: I am always super impressed and grateful for the support that ScalaHosting offers. They know how to make their services reliable and stable and attractive for all their customers.
Positive: Emil was so nice to check why I got the message "site not scanned" despite renewal and site being up. No problem found, worries gone.
Negative: There are many problems using their services, overall.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Totally recommend it. Date: Jan 23 2023
Summary: I received excellent customer service. My request was complicated but their tech staff was very patient and professional. All was solved in no time.
Positive: The best support by far. I had technical questions and their help was amazing. I could not have figured it out without them!
Negative: After using them long enough, I dare say they are quality indeed.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great service always from ScalaHosting. Date: Jan 20 2023
Summary: They always are quick to provide support and are very kind and professional. Always found ScalaHosting fast and reliable.
Positive: Chat participant Emil was very fast and helpful.
They did a wonderful job understanding what I needed and taking care of it right away.Negative: I have noticed no problems using their services for 24 hours.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very quick help. Date: Jan 17 2023
Summary: Customer support resolved my issue in a timely manner.
Fast and tailored solutions received! Great experience with the whole team!Positive: I got very quick help and they solved my caching problem and saved me heaps of time; it means very much for me.
Negative: I have been using them long enough to state they are good.
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