ScalaHosting User Reviews

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  • Name: Madeline B.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable hosting with SPanel

    Edited: Nov 17 2023

    Summary: Incredible support people, who help beyond their duty. Truly helpful and kind. Servers are as solid as a rock.

    Positive: Simple-to-use SPanel + affordable prices + quality support - they are really great for me. Excellent.

    Negative: I would like to have more discounts on their services.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Madeline, I appreciate your positive feedback! It's fantastic to hear that our simple-to-use SPanel, affordable prices, and quality support have made your experience with ScalaHosting great. We strive to provide incredible support that goes beyond the duty, and I'm glad to know that it has been truly helpful and kind for you. Regarding discounts, we'll certainly consider that. If you have any further suggestions or if there's anything else you'd like assistance with, feel free to reach out. Warm regards, Gabriella
  • Name: Ana C.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful, fast and accurate.

    Date: Nov 13 2023

    Summary: Three years with them already and the service is top-notch for me as plans are full-featured and uptime is high. Very good.

    Positive: ScalaHosting is helpful, fast and accurate in delivering their hosting services on sweet terms. Affordable.

    Negative: Having used them for a long while I dare say that all works fine for me.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Ana, Thank you for sharing your experience! I'm delighted to hear that ScalaHosting has been helpful, fast, and accurate in delivering our hosting services with sweet terms for you. It's fantastic to know that after three years, our full-featured plans and high uptime continue to meet your expectations. We appreciate your trust in us and look forward to providing you with excellent service for many more years to come. Thank you for choosing ScalaHosting! Warm regards, Gabriella
  • Name: Daniela K.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I am very satisfied with the speed and support.

    Date: Oct 16 2023

    Summary: The best choice I made for hosting services! ScalaHosting offers a lot of technology, security, speed and excellent support! Congratulations to all of you!

    Positive: I am very satisfied with the speed and support. SPanel works flawlessly for me. Uptime is high. Prices are competitive.

    Negative: I have no problems having a deal with this hosting provider.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Daniela, Thank you so much for your glowing review! I'm thrilled to hear about your satisfaction with our speed, flawless SPanel, high uptime, competitive prices, and the overall excellence of our hosting services. We're honored to be the best choice for you, and your encouraging words mean a lot to the entire ScalaHosting team. Should you ever need further assistance or have more insights to share, please don't hesitate to reach out. Warm regards, Gabriella
  • Name: Oliver G.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Don't think twice and join ScalaHosting company.

    Date: Oct 13 2023

    Summary: Don't think twice and join ScalaHosting company. You won't regret it as their servers are rock-solid and well-balanced.

    Positive: Support is active and troubleshooting for 24 hours and prices are competitive for the web masters with a modest budget.

    Negative: I have no bad words to state about ScalaHosting services.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Oliver, Thank you for your wonderful feedback! I'm delighted to hear that you appreciate our active and 24/7 support, competitive prices, and the reliability of our rock-solid servers. Your recommendation means a lot to us. If there's ever anything you need assistance with or if you have further insights to share, feel free to reach out. We're here to ensure your experience with ScalaHosting remains top-notch. Warm regards, Gabriella
  • Name: Flynn M.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best hosting company I have found in 10 years

    Date: Oct 09 2023

    Summary: ScalaHosting provides superior tools, superior uptime, and something that seems to be a lost art, superior customer service.

    Positive: ScalaHosting is the best hosting company I have found in 10 years in IT industry. Uptime is high and SPanel is great.

    Negative: I would like to have their quality services cheaper.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Flynn, Thank you for your fantastic review! I'm thrilled to hear that ScalaHosting stands out as the best hosting company in your 10 years in the IT industry. It's great to know you appreciate our high uptime, the excellence of SPanel, and our commitment to superior customer service. Your feedback about pricing is noted. We're always working on offering the best value to our customers. If you ever have more insights to share or need assistance, feel free to reach out. We appreciate your trust in ScalaHosting! Warm regards, Gabriella
  • Name: Jordan J.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful for 24 hours.

    Date: Oct 04 2023

    Summary: I would like to thank their support team for their helpfulness and problem-solving approach and teaching me.

    Positive: Support was extremely helpful solving my Wordpress issues and stayed on the phone to be sure all my concerns were addressed.

    Negative: I have no bad words to say about activity of this hosting provider.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Jordan, Thank you for your positive feedback about ScalaHosting! I'm delighted to hear that our support team was extremely helpful in resolving your WordPress issues and ensuring all your concerns were addressed. We appreciate your kind words about our hosting services, and I'm glad to know you had a positive experience. If you ever have more questions or need assistance, feel free to reach out. We're here to help throughout your hosting journey! Warm regards, Gabriella
  • Name: Rose H.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Quality and reliable hosting provider.

    Date: Sep 27 2023

    Summary: Detected the issue and help resolved as quickly as possible. Amazing joint team work with us to get the website up and running.

    Positive: The support I received from ScalaHosting was prompt, and the issue was resolved immediately. SPanel is great.

    Negative: Using them long enough, I dare say they are all right for me.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Rose, I sincerely appreciate your positive feedback regarding your experience with ScalaHosting. It's wonderful to hear that our support team promptly resolved the issue you encountered, and you find SPanel to be a great tool. The collaborative effort to detect and swiftly resolve the issue, ensuring your website is up and running smoothly, is a testament to our commitment to customer satisfaction. We're here to ensure your hosting experience with ScalaHosting remains seamless and reliable. Warm regards, Gabriella
  • Name: Sofia B.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It's nice to be with them.

    Date: Sep 25 2023

    Summary: Their support was full of experience and instant support in my issues with the website access due to plugin errors. Peace of mind with this service on hand. Thank you.

    Positive: A very good hosting website, my online shop is very fast and they have very helpful customer support. They help me to solve any I have.

    Negative: I have no bad words to state about ScalaHosting company as they are proven to be the best.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Sofia, Thank you for the positive feedback! I'm delighted your online shop is fast, and our customer support has been helpful. We're here to ensure a seamless experience, and I'm glad we provided instant support for your website access issues. If you ever need assistance or have further insights to share, feel free to reach out. We appreciate your trust in ScalaHosting. Warm regards, Gabriella
  • Name: Russom G.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Rep was knowledgeable, to the point, provided the solution needed.

    Date: Aug 30 2023

    Summary: Extremely quick and efficient help. Their SPanel is user-friendly and pricing policy is simple and straightforward.

    Positive: Rep was knowledgeable, to the point, provided the solution needed.

    Servers are as solid as a rock. Good.

    Negative: Well using them long enough I dare say they are quality and reliable for me.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Russom, Thank you for sharing your positive experience with ScalaHosting. I'm pleased to hear that our representative was knowledgeable, to the point, and provided the solution you needed. It's great to know that you find our servers as solid as a rock and, in your experience, quality and reliable over the long term. I'm glad you've found our help extremely quick and efficient. Your recognition of the user-friendly SPanel and our simple, straightforward pricing policy is appreciated. We're here to maintain the high standards you've come to expect. Warm regards, Gabriella
  • Name: Christopher S.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I'm really impressed.

    Date: Aug 25 2023

    Summary: I am always amazed with the quality customer service at ScalaHosting. This time I had an admin, which was very professional and solved my problem in less than 4 minutes. I'm really impressed.

    Positive: I am very happy with the service provided by ScalaHosting, they active around the clock. Uptime is high.

    Negative: I have no problems using their services for a long while.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Christopher, Thank you for sharing your positive experience with ScalaHosting. I'm delighted to hear that you're very happy with our service and appreciate our round-the-clock availability, resulting in high uptime. It's fantastic to know that you've had no problems using our services for a long while. Your satisfaction is our priority. I'm thrilled to hear that our customer service, especially the professional admin you interacted with, left a lasting impression by swiftly resolving your issue in less than 4 minutes. If there's ever anything specific you'd like assistance with or if you have further insights to share, please feel free to reach out. We're here to provide top-notch support and hosting services! Warm regards, Gabriella
  • Name: Lilian W.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The staff is the best.

    Date: Aug 21 2023

    Summary: Perfect support 24/7, great service with a lot of useful features in their cheap plans with high uptime.

    Positive: The staff is the best. Every single rep that I have dealt with always comes thru with the solution to whatever problem I am having.

    Negative: Well dealing with ScalaHosting company I have found no issues.

    Read More...
    ScalaHosting Company Response
    Edited: Dec 29 2023
    Hello Lilian, Thank you for your kind words and positive feedback about our staff. I'm pleased to hear that every representative you've interacted with has consistently provided solutions to your concerns. It's fantastic to know that, in your experience, there have been no issues dealing with ScalaHosting. We appreciate your recognition of our 24/7 support, great service, and the useful features included in our affordable plans with high uptime. If there's ever anything specific you'd like to discuss or if you have further insights to share, please feel free to reach out. We're here to ensure your hosting experience remains excellent. Warm regards, Gabriella
  • Name: Alyssa V.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great experience.

    Date: Aug 18 2023

    Summary: We had a problem with our domain and it required the support of the ScalaHosting team. They were great. Got us back up and running within a few minutes!

    Positive: I have always had great experiences with the support team. They are quick to help and get things back on track.

    Negative: Overall their services are all right for me. Like them.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Alyssa, Thank you for sharing your positive experiences with our support team. I'm glad to hear that they've been quick to assist and get things back on track for you. It's great to know that overall our services are working well for you. Your satisfaction is our priority. I appreciate your recognition of the ScalaHosting team's effectiveness in resolving the issue with your domain promptly. If there's ever anything specific you'd like assistance with or if you have further insights to share, please feel free to reach out. We're here to help. Warm regards, Gabriella
  • Name: Azevedo P.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very Good! It was a pleasure working with you.

    Date: Aug 09 2023

    Summary: I am impressed with their blisteringly fast performance of the sites, all is online around the clock.

    Positive: Very good! it was a pleasure working with you as your SPanel is simple to use and very effective for me.

    Negative: Using their services I want to say thet they work with no problems at all.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Azevedo, Thank you for your positive feedback about ScalaHosting! It's been a pleasure working with you, and I'm delighted to hear that our SPanel has proven to be simple and effective for your needs. I appreciate your acknowledgment that our services work without any problems. It's fantastic to know that you're impressed with the blisteringly fast performance of your sites, ensuring they are online around the clock. If there's anything specific you'd like to discuss or if you have further insights to share, please feel free to reach out. We're here to ensure your hosting experience remains top-notch. Warm regards, Gabriella
  • Name: Roger D.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Thumbs up!!!

    Date: Aug 04 2023

    Summary: Fantastic customer service - super helpful and knowledgeable. I wouldn't hesitate in recommending this service to a novice who needs help along the way.

    Positive: Awesome support agent. Resolved my problem with patience and calmness. SPanel is second to none. Thumbs up!!!

    Negative: Their services are good and reliable for me and I have no bad words to state about their activity in the Internet.

    Read More...
    ScalaHosting Company Response
    Date: Dec 29 2023
    Hello Roger, I appreciate your positive feedback on our support agent and SPanel. It's wonderful to hear that your problem was resolved with patience and calmness. I'm glad to know that our services have been good and reliable for you. Your recognition of our fantastic customer service and the willingness to recommend our service to novices means a lot to us. If there's ever anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We're here to help and appreciate your recommendation. Thank you for choosing ScalaHosting! Warm regards, Gabriella
  • Name: Prospero M.
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I have never experienced customer support like I have here.

    Date: Jul 17 2023

    Summary: They're tech support team are fantastic and go the extra mile to help resolve any type of issue. We can tell that they really care about their customers.

    Positive: I have never experienced customer support like I have here. Servers are as stable as a rock and SPanel is rather user-friendly.

    Negative: I have no bad things to state about their activity in the Internet.

    Read More...
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