Alternatives to Salesforce Agentforce Commerce

Oracle NetSuite is the #1 AI Cloud ERP, designed to bring together financials, operations, CRM, ecommerce, and analytics into one unified business management suite. Unlike traditional ERP systems, NetSuite leverages built-in AI that learns from your company’s data, providing intelligent recommendations and reducing reliance on guesswork. With over 42,000 organizations already using it, the platform supports companies of all sizes, from fast-growing startups to global enterprises. Its ERP and accounting modules simplify compliance, automate reporting, and accelerate month-end close processes. Meanwhile, its CRM and HCM solutions improve workforce engagement and customer relationships. NetSuite also delivers advanced capabilities in professional services automation, omnichannel commerce, and analytics, ensuring real-time decision-making. Because it is cloud-based, businesses gain scalability, cost efficiency, and a single source of truth across all operations. With consulting, education, and partner programs, Oracle NetSuite provides end-to-end support for digital transformation journeys.

Shopify is a comprehensive commerce platform designed for entrepreneurs and enterprises to launch and grow their retail businesses with ease. Users can build fully customized online stores or use pre-built themes, manage inventory, track orders, and accept payments both online and offline through Shopify POS. The platform provides powerful marketing tools like social media integrations, email marketing, and customer insights to boost sales and loyalty. Shopify also enables global selling with localized storefronts, flexible payment options, and efficient shipping solutions. Developers benefit from extensive APIs and tools to create custom apps, themes, and storefronts tailored to unique business needs. Shopify’s checkout experience converts shoppers 15% better than other platforms and supports millions of daily transactions with low latency. Regular feature updates through Shopify Editions keep merchants at the forefront of e-commerce innovation. Overall, Shopify empowers merchants to sell anywhere, anytime, with a trusted and scalable platform.

Commerce Layer is a composable ecommerce platform with native multi-market capability and works with any frontend - websites, mobile apps, IoT devices, voice-activated assistants, and more. Brands and agencies can either build world-class composable stores from the ground up with our API and developer tools, or they can embed our multi-market checkout and cart capabilities onto their existing stores.

Create a business that is equipped to handle any challenge. Discover the adaptable, open SaaS platform that is pioneering a fresh chapter in ecommerce. Unlock endless opportunities to Build, Innovate, and Expand. Begin with a sturdy foundation provided by a robust ecommerce platform. Ignite your imagination and design stunning store experiences using limitless design tools. Simplify operational challenges with a user-friendly, secure platform that remains reliable when you need it the most. Provide rapid commerce solutions that ensure your customers return time and again. Transform seemingly impossible commerce scenarios into reality with the versatility of open SaaS. Capture market opportunities and introduce new experiences at the pace that suits your business. Create rich content experiences wherever your audience may be found. Effortlessly unify your backend systems or enhance functionality with third-party applications. Progress and scale intelligently without being hindered by complexity, allowing your business to thrive in a dynamic environment. By embracing this innovative approach, you can truly redefine the possibilities of ecommerce.

The number one unified B2B sales platform for medium-sized to enterprise CPG/FMCG manufacturers & distributors. This omnichannel commerce platform will manage all aspects of your B2B sales - and includes a robust trade promotions module. With it's B2C-like experience, Pepperi consists of a B2B eCommerce storefront, mobile order-taking app (iOS/Android), Sales Force Automation, Trade Promotions, Retail Execution, Route Accounting / DSD & Inside Sales - in ONE integrated cloud-based platform that runs online & offline on all devices to maximize online B2B and in-person sales. The Pepperi IPaaS (Integration Platform as a Service), will keep your data syncing seamlessly to your existing software such as ERPs, Accounting software, Payment & Shipping gateways. Pepperi is trusted by over 1000 companies in 65 countries. and has offices in the US, Europe, Middle East and Australia.

TrueCommerce is the only EDI provider that provides a complete one-stop solution for EDI compliance. TrueCommerce EDI Solution is affordable, robust, and simple to use. It streamlines order processing and reduces data-entry errors. It also increases employee productivity. TrueCommerce EDI Transaction Manager is the company's core software product. It supports any trading partner that uses ANSI ASC X12 EDI standards. It also converts business documents (e.g. Purchase orders and invoices can be converted into an EDI-compliant format.

Introducing Kentro – a modern ERP solution crafted for the digital age of E-Commerce. Unlike traditional, cumbersome ERPs like NetSuite or SAP, Kentro offers an intuitive, powerful platform at a fraction of the cost. Manage everything from real-time inventory and multi-channel orders to supply-chain dynamics and accounting automation with ease. Kentro seamlessly connects with over 100 external tools and 5000+ zaps, eliminating disconnected processes and reducing manual work. Our suite includes a multi-purpose online store, drop-ship automation, product catalog management, and a rules engine for workflow automation. Plus, a dedicated vendor dashboard and robust API integration make Kentro the most efficient, user-friendly ERP for today's E-Commerce businesses.

LogiCommerce, established in 1999, provides a SaaS Headless eCommerce solution suitable for both growing and large businesses. The platform is fully unified for B2B & B2C and offers cutting-edge technology with over 200 native features, real-time integrations with third-party solutions, regular updates, and 24/7 support. LogiCommerce's globally scalable infrastructure makes it one of the most affordable platforms on the market with transparent pricing policies that have no hidden costs or transaction fees. World-renowned brands such as VW, GAP, Audi, eseOese, Munich, Nestlé and IMC Toys trust LogiCommerce to reduce technical debt and keep their TCO to a minimum.

OroCommerce is a B2B eCommerce platform that is Enterprise-grade and ready to handle any type of B2B business model. Our open-source approach, vibrant developer community, and tested security benefits make it easy to share code, increase product reliability, and offer greater security advantages, regardless of whether you want to deploy in the cloud, on-premise, or both.

Rierino is the next backbone platform for high-growth ecommerce and digital transformation. It offers unlimited scale and flexibility to change, evolve, and expand your tech stack with its hypercomposable architecture. Every component is equipped with native intelligence features that automate, accelerate or support your decision processes. It is the optimal mix of Big Tech skills, startup agility and brains at a fraction of the cost and effort. With its immense adaptability, Rierino will complement and enhance your existing assets and not reinvent them. With an intuitive UI and real-time unified intelligence, Rierino allows you to manage everything from creating hyper-personal experiences to orchestrating omnichannel operations. With plug & play components that can be customized to meet your needs, you can create your ideal platform within weeks. We support your choice of deployment model, whether it's on-premise, private or public cloud.

MarketStudio Suite is a Versatile Software offering Multi-Channel Product Marketing Portal for Product Manufacturers, Distributors & Enterprises. Offering Turnkey Solutions with Online Product Catalogs with eCommerce for B2B and B2C Enterprises in all Markets Worldwide. The Software and related services cover the following areas to provide a comprehensive Digital Commerce Solution. PIM Solutions - Product Information Management to organize and manage product content in one central repository. Catalog Automation - Tools and services to automate the management and publishing of Product Catalogs. Custom eCommerce Website - MultiChannel Marketing - Publishing product content across all relevant marketing channels such as eCommerce Website, Web Portals, Print/PDF, Emails and Market Exchanges. Print/PDF Publishing - Integrated Systems -

Aleran’s Connected Commerce Platform is a cloud-based and fully composable platform that delivers seamless and flexible commerce and order management solutions for manufacturers, wholesalers/distributors, and sales organizations. It provides solutions for B2B/B2C E-Commerce, Marketplaces, Headless Commerce, Sales Order Management, and Catalog Management.

Experience the freedom to expand your online retail venture without constraints. Create the necessary features rapidly, streamline purchasing procedures, and transform your e-commerce clientele into loyal brand ambassadors. In just a few days, you can implement rich mobile-first solutions effortlessly using a no-code commerce platform designed for businesses of all sizes, including retailers, consumer goods firms, and direct-to-consumer operations. Achieve genuine digital flexibility with headless commerce and swiftly embrace new touchpoints while launching innovative digital experiences. Enhance your operations through interactions with progressive web applications, chatbots, messaging platforms, or intelligent devices. You can explore various touchpoints and display screens unhindered by back-end limitations. Propel your innovation forward by collaborating with technology and creative partners on an open platform, fostering the development of new digital experiences that boost customer engagement and increase conversion rates. This approach not only enhances brand loyalty but also creates a dynamic ecosystem for continuous growth.

Our AI-powered eCommerce platform ewiz commerce gives your customers a personalized shopping experience. There's no need to wait for months. You can sell your eCommerce store and business platform within 30 days. Get your business growing quickly by empowering your sales, marketing, operations, and sales with a future-ready platform. AI-powered marketing automation with personalized recommendations, catalog generator, personalized email campaigns and many other features that can help you grow. 500+ customers around the globe Transactions processed annually in the amount of $2 bn Supported by a team of experts and more than 1700 people 95% plus customer retention rate Website uptime 99.99 % Schedule a free demo today!

Create comprehensive customer journeys using a robust digital experience platform that enables the rapid development of secure websites, portals, and applications with integrated data. Uncover the platform that not only enhances customer engagement but also boosts revenue through pre-built applications and intuitive drag-and-drop tools. Equip your team to efficiently design and refine secure, captivating digital experiences utilizing low-code web solutions. Tailor personalized content through connected data and AI-driven methodologies while establishing a unified source of truth to foster stronger relationships. Collaborate across departments to provide your customers with a straightforward path to find what they need. Ensure seamless experiences throughout sales, service, marketing, commerce, and beyond, allowing customers to seek answers on their own terms and timelines. Whether you're in need of a knowledge base, self-service portal, or a community forum, our platform offers comprehensive solutions to meet your needs and enhance customer satisfaction. By empowering customers to find information independently, you create a more engaging and user-friendly experience.

Elevate your growth with SCAYLE and fulfill your direct-to-consumer aspirations. Our Commerce Engine, celebrated for its success with ABOUT YOU, equips brands and retailers to enhance their eCommerce endeavors more swiftly and effectively. Utilizing headless technology, global operations, and analytics-driven marketing, we empower leading market players. Does scaling up seem like an overwhelming task? We understand the challenges because we've successfully navigated them ourselves. The journey to expand ABOUT YOU demanded an advanced, high-performance engine, which we developed to support its growth. Now, SCAYLE seamlessly integrates cutting-edge technology with international capabilities and data-informed marketing strategies. Moving forward, it's all about your business. Let us help you SCAYLE your venture with our extensive expertise. Experience the power of SCAYLE in achieving your success through our API-driven technology, cost-efficient international operations, and proven marketing services designed to propel growth. With SCAYLE by your side, the potential for your business is limitless.

EFFECTIVE ONLINE MARKETING SOLUTIONS FOR SMALL BUSINESSES Webware delivers the essential strategies, tools, and support necessary for the growth of your small business. In today's digital landscape, establishing a robust online presence is crucial for small enterprises. Learn how we assist our clients in streamlining and enhancing their digital marketing initiatives in a straightforward and cost-effective manner. Attract more qualified leads, regain your time by reducing the hours spent on work, and focus on achieving your business objectives. With Webware, you will always have support. Our team collaborates with you throughout the journey, striving to comprehend your business aspirations and implementing a tailored strategy to fulfill them. To outperform your online rivals, every aspect of your digital marketing must be integrated and functioning cohesively. Webware’s distinctive blend of strategy, tools, and support shifts the competitive pressure away from you and directs it toward your competitors, ensuring your business thrives. Additionally, our commitment to your success means you can count on us for ongoing guidance and insights as your marketing needs evolve.

Elevate customer interactions with cutting-edge commerce solutions. commercetools stands out as the premier commerce platform rooted in modern MACH principles—Microservices, API-first, Cloud-native, and Headless—enabling you to seamlessly integrate your commerce solutions and customize experiences to meet the specific requirements of your business and its clientele. Enjoy the flexibility to innovate using the foremost enterprise commerce platform available. Regain authority over the design, feel, and operation of your commerce experience. You have the liberty to select the tools, features, and capabilities that align with your operational workflow and business objectives. Its highly scalable architecture effortlessly accommodates even the most significant spikes in traffic. Endorsed by numerous Fortune 500 B2B and B2C brands, it offers a reliable solution for enhancing your commerce strategy. With commercetools, you are not just adopting a platform; you are embracing a transformative approach to commerce.

Magento Open Source provides essential eCommerce functionalities, enabling you to craft a distinctive online store from scratch. For those seeking a comprehensive eCommerce experience, we suggest our cloud-based Adobe Commerce solution, which offers enhanced cloud infrastructure and hosting along with AI-driven merchandising and analytics tools. No other platform empowers you to design unique and captivating shopping experiences quite like this. Take advantage of extensive built-in features, remarkable customization options, and smooth third-party integrations. With our eCommerce solutions, you gain access to a worldwide network of implementation partners and an expansive marketplace of extensions, making it the perfect moment to realize your commerce aspirations. Combine content with commerce to meet customer expectations for seamless brand interactions. To maximize the potential of your eCommerce platform, consider enhancing its functionality with readily available extensions from the marketplace, ensuring your store stands out in a competitive landscape.

Take control of your commerce – from process to performance. Emporix isn’t just a commerce platform. It’s a purpose-built orchestration layer that connects systems, streamlines operations, and gives you full control over your digital business. While others offer storefronts or carts, Emporix provides the engine room: where workflows are automated, teams are unburdened, and complexity becomes opportunity. Built on MACH architecture and powered by a unique no-code process layer, Emporix allows you to adapt in real time – without writing a single line of code. Say goodbye to tech debt, disconnected stacks, and inflexible workflows. Emporix is made for enterprise B2B and advanced B2C – for businesses that want to move faster, scale smarter, and own their commerce. This is more than composable. This is orchestrated commerce.

Intershop’s highly scalable cloud-based solutions empower businesses to significantly enhance their online presence, drive revenue growth and increase customer loyalty. Comprehensive out-of-the-box functionalities enable a quick go-to-market and to react flexibly to rapidly changing market conditions. The platform is ideal for high-performing businesses, such as manufacturers and wholesalers, whether they are local enterprises, seeking expansion into new markets or are already operating on a global scale. The headless modular solution stack comes with a Progressive Web App (PWA) and includes Commerce Management (Commerce), Search (and AI-based Recommendations), Integration Hub, Experience Management, Product Information Management (PIM), Order Management (OMS), Customer Engagement Center, and Business Intelligence (Analytics). Additionally, we provide tailored functionalities designed to optimize B2B e-commerce experiences, such as the display of customer-specific pricing and personalized dashboards, shared shopping carts and the management of users & organizational structures incl. budget rules and mechanism. Companies such as Dover Corporation, Miele, and KION North America use Intershop to provide seamless omnichannel commerce experiences, and achieve successful market expansion. Together, we can elevate your business to new heights as well. Benefit from our well-established yet flexible e-commerce platform, complete with cost control options via revenue or transaction-based billing models.

Elastic Path is the only vendor that provides the control required to rapidly and continuously deliver highly differentiated commerce experiences with an ecosystem-first approach and has a proven track record of powering mission-critical commerce for over 250 enterprise customers, including Tesla, Pella, Deckers Brands, T-Mobile and more.

Transition your business to the digital realm and enhance the shopping journey by leveraging insights from your CRM and backend systems. Oracle Commerce serves as a comprehensive e-commerce platform for both B2B and B2C models, positioning your online sales channels as integral to the overall success of your organization through the creation of customized online shopping experiences, accelerating innovation, and increasing revenue. Elevate your online sales, develop cutting-edge experiences, and accommodate subscription pricing strategies. Tailor to the specific needs of your enterprise—no matter the customer segment—with a singular, adaptable e-commerce solution. Integrate data from ERP and supply chain management to create a cohesive view across all customer interactions. Enhance self-service options with Oracle Configure, Price, Quote, enabling even the most intricate transaction types to be managed online seamlessly. This holistic approach empowers businesses to stay competitive in an ever-evolving digital landscape.

Challenge the norms of commerce. The top brands across the globe refuse to compromise with cumbersome software; instead, they opt for Shopify Plus. Join the ranks of the fastest expanding brands worldwide. So far, Shopify merchants have achieved over $155 billion in sales globally. Provide your customers with the exceptional experiences they demand, at every touchpoint. Embrace retail without limitations, recognizing that your customers do not distinguish between online and offline shopping. Your platform should reflect that seamless integration. Offer tailored customer experiences while managing global storefronts effortlessly. Benefit from endless extensibility, integrations, and personalization possibilities available through Shopify apps and partners. Experience a swift and customizable checkout process, alongside the ability to create custom automations using tools like Shopify Flow, Launchpad, and Scripts, ensuring every transaction is as efficient as possible. With Shopify Plus, you can redefine the way commerce is conducted.

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

Open-source e-commerce platform that supports multi-currency and multi-language global brands. Available free of charge with a web storefront or PWA.

Agentforce 360 Platform is an AI-driven enterprise foundation built to power modern, intelligent businesses. It unifies data, workflows, applications, and AI agents within a single scalable ecosystem. Organizations can leverage Data 360 to harmonize enterprise data with trusted metadata and governance controls. Customer 360 connects every revenue and service function, providing a comprehensive and actionable view of each customer interaction. Slack operates as the real-time collaboration layer, enabling seamless coordination between employees and AI agents. Agentforce MuleSoft ensures secure integration across systems, APIs, and workflows with built-in governance. Tableau analytics transforms raw data into explainable, real-time insights that drive smarter decisions. Security and compliance are embedded throughout the platform, proactively monitoring threats and enforcing policies. Developers can rapidly build, test, and deploy AI-powered applications using DevOps tools and open APIs. Together, these capabilities allow organizations to innovate faster, automate operations intelligently, and operate with agility at enterprise scale.

Alokai is a next-generation composable commerce frontend solution that empowers brands to modernize without replacing their backend systems. As a Frontend as a Service platform, it separates the presentation layer from core commerce operations. This allows businesses to innovate quickly while maintaining their trusted PIM, ERP, and ecommerce infrastructure. Alokai offers a production-ready storefront with plug-and-play integrations for leading technology providers. Development teams can launch new features faster using prebuilt components and flexible architecture. The platform supports gradual digital transformation by enabling component-by-component upgrades. Built-in performance monitoring and security alerts help maintain a high-performing storefront. Alokai reduces total cost of ownership by minimizing disruption during modernization. Its headless approach ensures scalability and adaptability for evolving market demands. With Alokai, enterprises gain speed, flexibility, and control over their digital commerce experience.

At Fynd, we develop flexible technological frameworks tailored to enhance your omnichannel strategies and revolutionize your retail operations. As a versatile technology enterprise, Fynd focuses on retail technology solutions that prioritize exceptional customer interactions. The company presents a cohesive and adaptable commerce platform featuring offerings like Fynd Store OS for efficient retail management, Fynd Storefront for creating online shopping sites, and Fynd Commerce APIs for effortless integrations. Moreover, Fynd delivers AI-driven tools for managing digital assets and offers captivating augmented reality experiences. By merging all sales channels and inventory locations, you can achieve seamless commerce and elevate your business capabilities. Streamline the management of retail operations, increase store revenue, empower your staff, and improve customer engagement in-store, all within a single application that meets diverse retail needs. This comprehensive approach not only simplifies processes but also positions your business for future growth in an ever-evolving marketplace.

Salesforce Agentforce Service is a comprehensive customer service solution built to power intelligent, always-on support. It combines AI automation with human expertise to deliver seamless omni-channel experiences. Service Cloud centralizes customer data, cases, and knowledge into a single workspace. AI assistants guide service representatives with step-by-step action plans and real-time recommendations. Automated workflows accelerate resolutions and reduce repetitive manual tasks. Knowledge management tools ensure consistent, accurate responses across channels. Integrated Slack collaboration enables teams to swarm cases and solve issues faster. Incident detection and management capabilities minimize service disruptions. Self-service portals empower customers to resolve issues independently. Agentforce Service helps businesses increase satisfaction while lowering operational costs.

Salesforce Agentforce 360 for Manufacturing is a digital engagement platform tailored for manufacturers seeking smarter operations. It connects sales, service, operations, and partner data within a single AI-driven ecosystem. By centralizing customer and asset information, it eliminates silos across the value chain. The platform empowers teams with AI insights that improve forecasting, service delivery, and commercial planning. Manufacturers can automate processes such as warranty claims and case management. Real-time analytics provide visibility into performance and operational efficiency. Agentforce supports 24/7 service experiences for customers and distributors. The system strengthens partner engagement through better collaboration tools. Built on Salesforce’s AI CRM foundation, it ensures scalability and reliability. Agentforce 360 helps manufacturers increase ROI while enhancing productivity and customer satisfaction.

Salesforce Agentforce Education is a comprehensive education CRM that combines AI, analytics, and modern SIS functionality in one unified platform. It centralizes constituent data to create a 360-degree view of students, alumni, and supporters. Recruitment and admissions teams can engage prospects with personalized, AI-driven support throughout the enrollment journey. Academic operations benefit from intelligent course search, registration management, and degree planning tools. Student success teams gain advising insights, automated summaries, and proactive case management capabilities. Advancement and alumni relations teams can streamline philanthropic research and donor engagement. Built-in analytics surface trends and performance indicators in real time. The flexible data architecture supports lifelong learner engagement across programs and departments. Integration with products like Data 360, Marketing Cloud, Slack, and Tableau extends collaboration and personalization. Agentforce Education helps institutions improve efficiency, enhance engagement, and drive better educational outcomes.

QuickBooks Commerce (formerly TradeGecko), is a powerful inventory and order management program, designed for multichannel brands as well as wholesalers. It automates omnichannel operations, increasing efficiency and profitability. Customers can set up customized price lists and catalogs, place wholesale orders and receive payment quicker using QuickBooks Commerce Payments. Integrations with Shopify and WooCommerce are seamless. Customers can automate repetitive, time-consuming workflows. This allows them to take control over complex processes and optimize order management workflows, shipping and logistics with supply chains automation. Other features include demand forecasting, intelligence, and a mobile application for iPhone and iPad. Sell. Ship. Grow. QuickBooks Commerce allows you to manage your wholesale and multi-channel business from one place.

Salesforce Agentforce 360 for Nonprofits is a comprehensive nonprofit management platform built to connect people, programs, and data. It integrates fundraising, marketing, volunteer management, and service delivery into one unified CRM environment. Organizations gain a complete view of every stakeholder interaction, improving engagement and relationship building. AI-powered capabilities streamline reporting, automate tasks, and generate actionable insights. Nonprofit Cloud helps teams collaborate more effectively across fundraising and program operations. Built-in grantmaking and volunteer management tools simplify coordination and tracking. The platform supports data-driven decision-making to maximize outcomes and transparency. Eligible nonprofits can access special pricing and community resources through the Power of Us program. Integration with Salesforce’s broader ecosystem enhances flexibility and scalability. Agentforce 360 helps nonprofits operate more efficiently while amplifying their mission impact.

Salesforce Agentforce Health is a comprehensive healthcare CRM designed to unify patient, provider, and operational data in one secure platform. Built on Salesforce’s deeply integrated architecture, it includes healthcare-specific workflows, compliance controls, and interoperability capabilities. The solution combines clinical and non-clinical data to deliver a 360-degree view of patients and members. AI-powered agents assist teams by summarizing records, automating document processing, and recommending next steps. Contact center teams gain real-time access to EHR data, eligibility details, and claims information to improve service speed and personalization. Care management tools enable coordinated, whole-person care with configurable care plans. Intelligent document automation reduces manual intake and accelerates case creation. Data 360 for Health enhances contextual insights across every touchpoint. Integration with MuleSoft, Slack, Marketing Cloud, and Service Cloud extends collaboration and engagement capabilities. Agentforce Health enables healthcare organizations to modernize operations, improve outcomes, and scale patient-centric care efficiently.

Salesforce Agentforce Marketing is a comprehensive marketing platform built to transform one-way campaigns into interactive customer experiences. It integrates AI, data, and automation to power conversations across email, mobile, web, and other channels. By centralizing customer data, Marketing Cloud enables real-time personalization at every stage of the customer journey. Autonomous AI agents help marketers create, optimize, and scale campaigns faster. The platform connects marketing and sales teams with shared insights and coordinated workflows. Advanced analytics provide a unified view of performance across channels. Businesses can manage B2B and B2C marketing strategies within the same ecosystem. Built-in loyalty and personalization tools strengthen customer relationships over time. Marketing Cloud adapts to any tech stack and supports organizations of all sizes. It drives measurable growth by increasing engagement while lowering acquisition costs.

Agentforce Vibes presents vibe coding, an innovative AI-driven method that empowers developers to transform natural language directives into fully functional Salesforce applications that meet enterprise-level security, governance, and infrastructure requirements. In contrast to more basic vibe coding solutions that are primarily focused on prototyping, Agentforce Vibes encompasses the entire development lifecycle, including ideation, construction, testing, deployment, and observability, while seamlessly integrating with Salesforce's foundational platform and trust frameworks. Acting as an AI-enhanced integrated development environment (IDE) compatible with VS Code or similar environments, it comprehends your Salesforce schema and metadata, facilitating capabilities such as agentic code generation for multiple languages (Apex, HTML, CSS, JavaScript), intelligent enforcement of rules, creation of test cases, debugging, rollbacks, and natural language-driven DevOps. Furthermore, it accommodates various language models, is expandable through the Model Context Protocol (MCP) featuring over 20 integrated tools, and promotes the reuse of pre-existing code, making it a versatile solution for developers. This comprehensive approach not only streamlines development processes but also enhances productivity by reducing the time and effort required to build robust applications.

Salesforce Agentforce Media is a purpose-built media CRM designed to help media and entertainment companies modernize operations and increase revenue. It connects advertiser, subscriber, and audience data within one unified platform. With AI-powered insights from Agentforce, teams can optimize monetization strategies across digital and traditional channels. The platform simplifies complex media sales processes with integrated CPQ, order management, and campaign planning tools. Subscriber management capabilities support personalized engagement and lifecycle automation. An industry-specific data model ensures workflows are tailored to media business needs. Built-in automation reduces manual tasks and operational overhead. Integration with Marketing Cloud, Service Cloud, and Data 360 expands personalization and analytics capabilities. Media organizations can launch new offerings faster while maintaining a centralized view of customers and advertisers. Agentforce Media helps companies boost productivity and accelerate return on investment.

Salesforce Agentforce Communications is a purpose-built AI CRM solution designed to help telecom and communications providers operate more efficiently and profitably. It transforms the traditional middle office by integrating billing, service, product management, and sales processes into a unified platform. With configurable AI agents, companies can automate customer inquiries, order updates, and billing troubleshooting around the clock. Predictive insights such as churn forecasting and order fulfillment estimates allow teams to take proactive action. The Enterprise Product Catalog enables providers to design, test, launch, and manage complex commercial and technical offerings with ease. Industry CPQ capabilities streamline quoting and product bundling across multiple channels. The out-of-the-box communications data model reduces costly customization and accelerates deployment. Guided service console tools improve agent productivity and reduce training time. Seamless integrations with BSS and OSS systems ensure operational continuity. Agentforce Communications empowers telecom organizations to deliver personalized experiences while lowering operational costs.

Salesforce Agentforce Net Zero is a comprehensive ESG and sustainability management solution designed to unify environmental data across the enterprise. It brings together operational, supply chain, and emissions data into a single, connected platform. Automated carbon conversion tools calculate greenhouse gas emissions from energy usage, travel, and other activities. The system streamlines compliance with global reporting frameworks through built-in disclosure templates. AI-powered Agentforce capabilities allow users to query data in natural language and generate accurate reports automatically. Scope 3 emissions tracking enables visibility across suppliers and value chains. Advanced analytics and forecasting tools support strategic planning and cost optimization. Net Zero Cloud integrates with other Salesforce products to expand operational insights. Teams can collaborate across departments using shared dashboards and centralized reporting. Agentforce Net Zero helps businesses achieve sustainability goals while improving transparency and efficiency.

Salesforce Agentforce Energy & Utilities is a purpose-built CRM platform tailored to the evolving needs of energy providers and utility companies. It centralizes customer, billing, asset, and operational data into a unified system. AI-powered automation enhances contact center performance with intelligent chat, digital self-service, and multi-channel engagement. Sales teams benefit from industry-specific configure, price, and quote capabilities designed for complex energy products and services. Order management and guided selling streamline customer acquisition and retention processes. The platform includes a comprehensive industry data model that supports both regulated and competitive markets. Clean energy program management tools help utilities track conservation initiatives and sustainability efforts. Field service and asset management features optimize workforce productivity and operational costs. Integration with Data 360, Tableau, MuleSoft, and business intelligence tools enhances analytics and decision-making. Agentforce Energy & Utilities empowers organizations to modernize operations, improve customer satisfaction, and accelerate digital transformation.

Mirakl is an enterprise-grade commerce platform designed to help organizations build and scale online marketplaces and dropship ecosystems. It provides modular solutions that allow retailers and B2B companies to rapidly expand product assortment without carrying additional inventory. By connecting businesses to a vast network of sellers and suppliers, Mirakl enables scalable growth while maintaining operational control. The platform includes tools for catalog integration, payout management, retail media monetization, and unified inventory visibility. Mirakl Ads enhances revenue generation through AI-powered advertising capabilities that optimize onsite and marketplace media performance. With Mirakl Connect, brands and sellers can efficiently onboard, distribute catalogs, and access new sales channels from a centralized hub. Mirakl Nexus serves as a neutral infrastructure layer that connects commerce ecosystems to emerging AI agents and shopping platforms. It enables autonomous product discovery, transactions, and post-purchase workflows in the era of agentic commerce. The technology is built for reliability and scale, handling hundreds of millions of SKUs and API calls daily. As commerce shifts toward AI-driven decision-making, Mirakl delivers the data-rich marketplace foundation required for visibility, scalability, and long-term competitive advantage.

Salesforce Agentforce Revenue Management is a powerful CPQ and revenue optimization platform designed to streamline the entire quote-to-cash lifecycle. It connects product catalogs, pricing, contracts, orders, and billing within a single, AI-powered environment. Sales teams can generate accurate quotes instantly using a familiar, spreadsheet-like interface that improves usability and speed. Guided selling flows ensure compliance with pricing policies and discount thresholds. Automated approvals and configurable rules help minimize revenue leakage and operational risk. The unified product catalog reduces SKU complexity while supporting multi-channel sales strategies. Self-service and API-first capabilities enable seamless integration with ecommerce and partner sales channels. AI-driven deal management enhances collaboration while maintaining secure, role-based access. Real-time data insights support better forecasting and revenue planning. Agentforce Revenue Management empowers businesses to scale revenue operations efficiently and close more opportunities with confidence.

Salesforce Agentforce Life Sciences is a comprehensive CRM platform designed to support the entire life sciences value chain. It connects clinical development, medical affairs, commercial operations, and patient services within a unified and compliant ecosystem. Built on Salesforce’s deeply integrated platform, it ensures regulatory requirements are embedded into workflows. AI-driven agents assist with clinical trial recruitment, participant management, and predictive enrollment analytics. Medical affairs teams can automate inquiry responses and manage scientific knowledge exchange more efficiently. Commercial teams gain a unified view of healthcare professionals to deliver personalized, omnichannel engagement. The platform enhances patient services with automated insurance verification and proactive support programs. Real-time dashboards provide actionable insights across stakeholders and operations. Integration with Data 360, MuleSoft, Tableau, Slack, and Health Cloud expands collaboration and analytics capabilities. Agentforce Life Sciences empowers organizations to accelerate innovation, improve compliance, and drive better health outcomes.

SureDone allows online sellers of any size to manage their products and sync their inventory across multiple e-commerce sites like Amazon, eBay, Walmart Etsy, Etsy and Facebook Marketplace. It also allows them to consolidate their orders across different marketplaces and ecommerce sites such as BigCommerce, Shopify and Magento. SureDone also automates many time-consuming tasks, such as updating online listings based upon price updates from suppliers, dropshipping and connections to shipping. Our cloud architecture is highly secure and scaleable, and we can support users with product counts ranging from tens to millions of products. We support all verticals with extensive bulk management support, highly flexible export and import capabilities, and integrated fitment management for motorsports parts, accessories, and automotive parts.