An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.
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Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Gemini 4 Argon
Gemini 4 Argon is a frontier AI model from Google DeepMind built to sustain deep reasoning across complex, long-running professional workflows. Google designed the model for demanding work spanning software engineering, finance, legal tasks, enterprise knowledge work, cybersecurity defense, and creative writing. Argon supports coding, reasoning, multimodality, and multi-step task execution, allowing it to work across workflows that require information gathering, analysis, tool use, and extended problem solving. Its output token limit has been increased from 64,000 to 1 million tokens, giving the model additional capacity for lengthy reasoning and generation within a single trajectory. On DeepSWE v1.1, Google reports a score of 77.9% for real-world long-horizon software engineering, while its AutomationBench score of 51.3% measures performance on end-to-end business workflows. Google also reports strong results on evaluations covering finance, legal work, visual analysis, and long-video understanding, including a 91.7% score on LVBench. For cybersecurity teams, Argon can autonomously discover, validate, and patch software vulnerabilities and achieved a reported 68% score on CWE-bench v1. Google is initially providing the model to selected cyber defenders through its Fairwind Program while strengthening safeguards before expanding access to developers, enterprises, and consumers. Argon is planned to launch at an introductory price of $2 per million input tokens and $10 per million output tokens, with cached input tokens receiving a 95% discount from the standard input price.
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Claude Mythos 5
Claude Mythos 5 is a frontier AI model from Anthropic created for highly trusted users working on advanced cybersecurity, infrastructure protection, and scientific research. It is based on the same core model as Claude Fable 5, but certain safeguards are lifted for approved partners operating under restricted access programs. The model offers exceptional performance across software engineering, cybersecurity analysis, autonomous development workflows, scientific reasoning, visual understanding, and long-context tasks. In cybersecurity, Claude Mythos 5 is positioned for cyberdefenders and critical infrastructure providers who need advanced AI support for securing complex systems. In life sciences, the model has demonstrated strong capabilities in drug design, protein research, molecular biology, and genomics. Claude Mythos 5 can perform long-running research and technical workflows with minimal high-level human input. Anthropic designed the model for controlled deployment because its advanced capabilities could create misuse risks if broadly available without safeguards. Access is initially limited to Project Glasswing partners, with broader trusted access programs planned for cybersecurity and select biology researchers. Claude Mythos 5 helps approved organizations apply powerful AI to high-impact technical and scientific challenges while operating within a stricter governance model.
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