SUPERVIEW Integrations

AutoCAD® is a versatile computer-aided design (CAD) software utilized by architects, engineers, and construction specialists to produce meticulous 2D and 3D drawings, featuring time-saving toolsets along with web and mobile applications. With capabilities to draft, annotate, and design both 2D geometries and 3D models—including solids, surfaces, and mesh objects—AutoCAD streamlines workflow by automating tasks like drawing comparisons, block additions, and schedule creations. Users can enhance their experience through customizable add-on applications and APIs, and the software is equipped with industry-specific functionalities and intelligent objects tailored for fields such as architecture, mechanical engineering, and electrical design. The platform simplifies the creation of floor plans, sections, and elevations while allowing for quick drawing of piping, ducting, and circuiting through comprehensive parts libraries. Additionally, it auto-generates annotations, layers, schedules, lists, and tables, thereby fostering efficiency. To ensure compliance with industry standards, AutoCAD employs a rules-driven workflow, making it an invaluable tool for professionals. Ultimately, its extensive features enable users to tackle complex design projects with greater ease and precision.

SOLIDWORKS® 3D CAD solutions offer an intuitive yet highly effective set of tools that streamline the product development process, minimize expenses, and enhance quality. These tools enable users to effectively leverage the capabilities of the SOLIDWORKS 3D CAD along with the advantages of the 3DEXPERIENCE platform, which serves as a unified cloud-based environment for product development. Users can swiftly create and collaborate on 3D designs in the cloud, facilitating quicker time-to-market for innovative products. In addition to crafting intricate shapes and complex surfaces, the platform allows for the rapid generation and detailing of 2D drawings from 3D models, thereby accelerating the transition from design to manufacturing. By utilizing the world’s leading 3D design software integrated within a comprehensive engineering suite, users can benefit from the robust support of a dedicated community, fostering continuous improvement and innovation. Embracing these advanced tools can lead to significant advancements in product design and overall operational efficiency.

For infrastructure projects, it is essential to utilize CAD software capable of managing the vast amount of data required. MicroStation allows users to create effective 2D and 3D drawings suitable for any data size, making it a preferred choice among global transportation agencies, AEC firms, and various owner-operators who rely on DGN for their infrastructure needs. By using MicroStation, you can avoid the delays and mistakes that often accompany the conversion of designs from DWG formats. Given the lengthy lifecycles of infrastructure projects, MicroStation enables you to seamlessly work with data from any era, including that from the 1990s. The software is designed for user-friendliness and facilitates mastery through its customizable environment, which features in-app learning, video tutorials, and comprehensive support, making it possible to become proficient quickly. Various professionals, including engineers, architects, GIS specialists, constructors, and owner-operators, utilize MicroStation to design, model, visualize, document, map, and maintain infrastructure projects effectively. With its robust capabilities, MicroStation stands out as a versatile solution for the complex demands of modern infrastructure development.

CATIA stands as the premier solution for product design and user experience globally. It is embraced by top organizations across various sectors to create the products that populate our daily lives. This software not only allows for the modeling of any product but also integrates its real-world functionality into the design process, ushering in the era of experiential design. Professionals such as systems architects, engineers, designers, and construction experts can collaborate to envision and mold a connected world together. It features a social design environment that operates on a singular source of truth, allowing access through robust 3D dashboards that enhance business intelligence and enable real-time collaborative design among all stakeholders, including those working remotely. CATIA offers an intuitive 3DEXPERIENCE that caters to both seasoned and occasional users, equipped with top-tier 3D modeling and simulation tools that maximize user productivity. Furthermore, this inclusive product development platform seamlessly integrates with existing workflows and tools, ensuring adaptability and efficiency in the design process. Ultimately, CATIA not only fosters innovation but also enhances the overall experience of product development.

Zultys has developed its Integrated Contact Center (ICC) to enhance operational efficiency and effectively manage a large influx of customer calls. This solution is accessible as either a web-based or desktop application and is bundled with features aimed at optimizing workflows and improving customer interactions. ICC has the potential to boost the productivity and performance of customer service teams, regardless of their size or the volume of calls they handle. It intelligently directs incoming calls to agent phone lines based on established criteria and current conditions, allowing calls to either ring all team members or be directed to one individual at a time, depending on preferred working methods. Additionally, callers can be matched with the most suitable representative based on specific requirements, ensuring they receive the best assistance possible. If a customer decides to call back shortly after their initial interaction, they can be connected to the same agent who previously assisted them, eliminating the need for repetitive explanations. Furthermore, the system offers a customizable, real-time overview of all ongoing activities through features like Wallboard and SuperView, providing valuable insights for team management and performance tracking. Ultimately, this comprehensive solution aims to enhance both the efficiency of operations and the overall customer experience.