In 60 seconds, activate your international phone number. You can choose from over 120+ countries or 1,000 cities. Forward your calls to any number worldwide. You can route your calls according to the hours and days of your business with robust scheduling options. You can route your calls to your main office during business hours or to voicemail during nonbusiness hours. You can instantly view detailed information about calls to your TollFreeForwarding number. To make informed decisions about outbound sales, and follow-up, learn about your customers' call patterns. Record all or part of your calls to keep track of them. Call detail records are a place where recordings can be stored. They can be downloaded or played at any time.
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CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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Sansay VSXi Software SBC
Sansay's VSXi Session Border Controller (SBC) is a robust, software-driven solution aimed at communication service providers, delivering essential features such as security, NAT, protocol normalization, and effective session management. Capable of handling up to 500,000 concurrent calls and managing 1 million SIP registrations, it ensures scalability for extensive deployments. The VSXi excels in facilitating SIP trunking applications by efficiently managing Least Cost Routing and NAT traversal needs. Additionally, it provides programmable SIP trunking functionalities, which support both authenticated and unauthenticated trunks, incorporating features like extension-to-extension dialing, call forwarding, and failover mechanisms. Furthermore, it allows seamless integration with Microsoft Teams via Direct Routing, enabling users to make, receive, and transfer calls across Teams and the public switched telephone network (PSTN). The flexibility of the VSXi extends to its deployment in cloud environments, and it boasts APIs that support extensive integration and customization options, catering to the diverse needs of service providers. This versatility makes the VSXi an invaluable asset in enhancing communication infrastructures.
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ProSBC
ProSBC stands out as a robust, carrier-grade Session Border Controller tailored for both service providers and enterprises, offering advanced functionalities. Capable of handling up to 60,000 simultaneous sessions, it boasts features such as media transcoding, STIR/SHAKEN compliance, fraud detection, and configurations designed for high availability. Its versatility allows it to operate seamlessly across a range of platforms, including VMware, KVM/Proxmox, AWS, Microsoft Azure, and bare-metal servers. This makes ProSBC an ideal choice for diverse applications like SIP trunking, enterprise SIP trunking, CPaaS access, and TDM-to-SIP migration. Furthermore, it is designed to be interoperable with leading VoIP platforms and carrier networks, ensuring wide compatibility. The system is user-friendly, with a web-based interface that simplifies deployment, operation, and management. Additionally, the optional TB Analytics feature pack provides valuable insights for diagnosing network issues. Importantly, the software's scalability—from a modest 100 sessions to a robust 60,000—ensures that your SBC can grow alongside your needs, providing flexibility and reliability as your demands evolve. This adaptability makes ProSBC an excellent investment for future-proofing communications infrastructure.
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