Repfabric Reviews

Summary: There are several benefits I enjoy. Super easy to do expense reports. I like the GPS maps let you know who is close by when visiting a customer.

Positive: I like being able to track a project and make sure we land them. It makes it easier to recall which ones are still on the hook.

Negative: I don't like that I sometimes forget to use it. I personally haven't come across any negatives.

Summary: I use it all day every day for contact info, maps of customers, activity reports, samples out to customers, etc.

Positive: It's fast, keeps thorough records of your accounts. Helps keep track of samples and contact information!

Negative: There are some small squares you have to click on to input data, it's harder for me with my vision.

Summary: Great tool and helped us to organize our company. We were able to link quotes and emails which help us to keep on track with opportunities and follow up with clients.

Positive: Keep our company organized. We could organize our data, commissions, payments, quotes, opportunities, and great tool to follow up and track all leads.

Negative: heavy software sometimes gives error. we think software design should be updated.

Summary: It’s a great product that we just scratching the surface of it’s capabilities. I tell anyone in our industry who will listen that Repfabric is worth the investment.

Positive: They understand our industry and pain points. John has created a product that is relevant to our business.

Negative: Team buy-in and implementation is hard. However, that is relevant with any crm. The advantage is this platform has benefits to our individual team members and has helped with the buy-in from each of our team members.

Summary: I am very impressed with the quality of this CRM software. Support is available on an as needed basis.

Positive: 1. Easy communication with other CRM software.
2. Straight forward data entry to maintain healthy sales pipeline.
3. Ability to tag specific product lines to each customer and prospect.
4. Ability to attach Outlook emails to opportunities for best tracking.
5. Modifiable fields for opportunities being entered and tracked.

Negative: 1. Inconsistent notifications for opportunity follow up reminders.

Summary: I believe this has helped our sales team track wins and losses and keep up with ongoing changes in companies,

Positive: The site and mobile app are user friendly. We are able to keep an up-to-date contact list as well as track progress of each customer.

Negative: Honestly, getting the daily emails which is very juvenile. So, nothing comes to mind.

Summary: Repfabric is a strong niche solution for independent sales reps, manufacturers, and agencies that need tools tailored to commission tracking, territory management, and multi-line sales. It fills a gap that generic CRMs struggle with and provides real value to its target audience. While the user interface and mobile functionality could use some modernization, the core functionality is solid and highly relevant.

Positive: This platform provides industry specific features towards manufacturers reps such as territory management, pipeline tools, and call/email/meeting logs.

Negative: The only con would be the website format appears slightly dated. It is totally functional just has a more dated appearance.

Summary: Nothing but praises to the Repfabric software and team. Very responsive and support by the team! Can’t be any happier!!!!!

Positive: Organization and full transparency. Helps keep me rolling and keeps me on track! I can keep track of quotes and opportunities that helps with follow up

Negative: Small bugs but Pam is very responsive and it’s mostly because I’m new to it.

Summary: Easy to learn, organized, fast, low system outages, and AI. The only thing I wish it had was a CEM Matrix.

Positive: This system uses many unique things such as AI and a tool in outlook that will link emails/contacts.

Negative: - No CEM matrix that you can use to link with OEMs

Summary: Repfabric has made keeping track of my sales day and notes incredibly easy and is a great time saver.

Positive: It is very easy to use and makes saving my notes very quick and easy. The speech to text feature while using my phone is great. The ability to add customers and companies on the fly is very helpful, especially when you can add someone with just a first name.

Negative: I do not have anything bad to say about using Repfabric,

Summary: Overall experience has been positive. It has allowed an easy review our sales teams' activity. I am also more concerned about database maintenance and see value in our customer database. Next step for me is incorporating our quotation side into this and am looking forward to when that happens.

Positive: Refabric has a simple on-boarding process allowing for quick adoption from our sales team. the fact that it allows us to easily import contacts to build and maintain the database is a homerun for me. Note that we are early in the process and have identified that we may want to expand the platform to our inside team.

Negative: I really cannot think of anything at the moment. That said, I was not directly involved in the set-up process. I review our sales teams notes on a daily basis and occasionally add a note on my own.

Summary: Overall, this CRM is a solid choice for manufacturing reps who need an efficient, user-friendly solution to manage their customer interactions. With great support, useful features, and seamless email integration, it really helps streamline daily tasks and improve productivity.

Positive: This CRM is a fantastic tool for manufacturing reps. I work for a manufacturers rep agency and it has helped us improve tremendously. It’s incredibly easy to use, making it a breeze to manage client relationships without a steep learning curve. Logging interactions is straightforward, helping you keep track of every touchpoint with customers effortlessly. The email compatibility is a huge plus, seamlessly integrating communication and eliminating the need to jump between platforms. On top of that, the customer service and support are excellent — responsive, helpful, and always ready to assist.

Negative: The only drawback I’ve noticed is that the mobile app can be a little slow at times on my phone. However, aside from that minor issue, I can’t think of any other downsides.

Summary: Easy to use, fast to learn everything cause it's visually all there! you can as well reorganize it for yourself love it!

Positive: You can have all your information into one platform, which help to search every information quickly!

Negative: nothing for know as I'm beginning to use this program

Summary: I love data, this is been some of the best data I've ever gotten on myself, my activities, and my business. I use it every day, I log so many points of contact that I don't have to search through my emails to see what/when I spoke to someone. I can easily download lists of contacts, activities, and information - I do it all the time to be check out how I'm spending my time. I love Repfabric.

Positive: Easy to use Outlook app connects emails/creates journal activity without opening website
Easy to download information about accounts and activities for review
Fast
Easy to learn
If you commit to using the system you can learn a lot about yourself, how you spend your time, and who you are (or aren't) talking to

Negative: Can be clunky - a few extra clicks vs other systems
Not the most modern look

Summary: Repfabric has been an exceptional enhancement to our business and has contributed to our tremendous growth in the three years that we have used the platform. I would highly recommend Repfabric accordingly.

Positive: Managing commissions has been made significantly easier and more efficient, reporting and CRM elements are robust.

Negative: Responsiveness or consideration of enhancements is not always timely.