Repfabric Reviews

Summary: We had previously been using a massive spreadsheet to track everything. It was cumbersome and it lacked the ability to provide reminders or prompts to update opportunities. Repfabric took all the pieces that we needed as a business and put them all in one suite. It works so much better.

Positive: Repfabric really does a great job of keeping all your opportunities in front of you. We really have enjoyed using it and it keeps us up to date on all our leads and opportunities. Highly recommend!

Negative: Sometimes the interface can have a bit of a hiccup where you think you have saved an entry but you didn't hit the correct button or backed out before something was saved. This is mostly user error but sometimes it is easy to make a mistake

Summary: We tested and implemented several CRM platforms with little success before we found RepFabric. We have been with Repfabric for 5+ years now and have never looked back.

Positive: Repfabric combined two programs into one for us, making both more efficient and effective for our sales people. All the necessary sales data is clean and available to our reps, making them more effective in planning their sales days. The CRM entry only asks for the necessary data, keeping our reps in the field longer.

Negative: Learning how to pull the most effective reports has a bit of a learning curve.

Summary: Great experience so far! It’s easy to use and A great resource for all the information at my fingertips.

Positive: The best thing about RP for me is the mobile app. I am in Outside Sales, so gathering information is crucial. With all the information I gather in the day, it’s easy to use in between sales calls, so I don’t miss Anything.

Also, using Siri Helps me get my information in the app, super fast!

Negative: No cons. Sometimes the system updates and I’m unable to use, but I’ve noticed this is typically on the weekends.

Summary: Repfabric has improved our company’s overall efficiency. It has also helped with tracking leads and opportunities.

Positive: Everything possibly needed is within the system. The mobile app contains all information at your fingertips and helps you efficiently with cold calls all in one area

Negative: Sometimes it’s too easy to duplicate info if you don’t spell a word or name exactly the same.

Summary: Great! The team at RepFabric is accessible and open to feedback. They help us solve problems in a timely manner.

Positive: This tool is built for reps and their manufacturers. It allows you to directly manage your business, your principals needs, and your sales team.

Negative: We need a revenue forecasting tool. That is in the works, but we want it yesterday :).

Summary: Great tool - wouldn't really recommend changing much. Loading times could occasionally be a tad slow, but you get used to it ;).

Positive: Great Tool - really nice to access current sales numbers and forecasts etc at a couple clicks of a mouse!

Negative: Not much negative to say really. great tool and very applicable for our business.

Summary: Overall the application is very useful at keeping our projects and customer database all in one place. Customer service is great and there are new features constantly being introduced.

Positive: As a system admin. I like how you can keep track of all your tickets on their portal and you can see what stage your inquiry is at. Also everyone is friendly - especially Kim K, she is the best!

Negative: Some tickets take much longer to get resolved than others.