
Pipefy is a low-code Business Orchestration and Automation Technologies (BOAT) platform designed to act as a modern middleware layer for the enterprise stack.
Rather than replacing existing Systems of Record (SORs) like SAP, Oracle, or Salesforce, Pipefy wraps them in an agile orchestration layer. This architecture allows technical teams to modernize legacy operations and extend the life of core systems without the risks associated with "rip and replace" projects. Pipefy provides the infrastructure to sanitize data inputs, manage complex business logic, and orchestrate API calls between fragmented endpoints.
Technical & Architectural Highlights:
• Adaptive Governance Framework: Pipefy solves the "Shadow IT" problem by establishing IT-sanctioned "Safe Zones." Business users can build workflows within these guardrails, while IT retains control over critical data, integrations, and permissions via a centralized console.
• Agentic AI Engine (BYOLLM): The platform features a governable AI Agent Studio. Unlike "black box" solutions, Pipefy supports a Bring Your Own LLM approach, allowing enterprises to integrate preferred models (Azure OpenAI, AWS Bedrock) securely to automate document analysis (OCR) and decision-making.
• Robust Connectivity: Built with an API-first philosophy, Pipefy offers a GraphQL API, Webhooks, and enterprise-grade iPaaS capabilities to ensure seamless data interoperability across the stack.
• Security & Compliance: Engineered for regulated industries, the platform is ISO 27001, ISO 27701, and SOC2 Type II certified, supporting compliance with GDPR and SOX standards.
Pipefy empowers IT leaders to eliminate technical debt and clear development backlogs by safely delegating low-complexity builds to business units.
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Coevera is the AI-native CRM built to empower and develop salespeople—not just track them. Formerly Pipeliner CRM and trusted by sales teams since 2011, Coevera pairs a powerful, visual sales platform with a built-in professional development ecosystem, so your people get better at selling while they sell.
Most CRMs were designed to monitor reps. Coevera was rebuilt from the ground up to amplify them. Intelligence is the default state of the system—not a premium add-on or a generative feature bolted onto decades-old architecture. Every dashboard, pipeline view, and workflow is designed to think alongside your team, surfacing what matters and guiding the next best action.
The visual pipeline acts like a GPS for your deals: spot stalled opportunities at a glance, see instantly when a deal is ready to move, and map complex account hierarchies and buying centers to engage the people who actually decide. The Automatizer workflow engine eliminates the manual friction that drains seller productivity, while native Model Context Protocol (MCP) support connects Coevera to the broader AI ecosystem your business already relies on—with full permissions, no middleware required.
What truly sets Coevera apart is that development is inseparable from daily selling. Backed by the Sales POP! ecosystem of expert content and coaching, every rep has guidance built into the workflow—turning the CRM itself into an engine for growth.
Adoption stays high because the experience is built around the seller, not against them. Visual selling, intuitive navigation, and rapid time-to-value mean implementation in weeks, not quarters. And every capability is designed to amplify human judgment, never replace it.
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ASAPP
At last, a technological solution that profoundly enhances the effectiveness of your customer experience team. Utilize the ASAPP customer experience performance (CXP) platform to not only elevate organizational efficiency but also boost customer satisfaction (CSAT) scores simultaneously. Outdated and rigid infrastructures hinder your capacity to enhance customer experience performance effectively. Simply layering additional technology has failed to decrease the number of agents, lower expenses, or fulfill the promise of happier customers. Our innovative technology is specifically crafted to empower your agents in providing superior service to customers. Contrary to vendor marketing, bots have not supplanted your agents, and merely offering agent assistance falls short. Utilizing machine learning, the platform acquires valuable insights into how your top-performing agents meet customer needs. It’s not merely about the dialogue; it’s the intricate interplay and order of words and actions that constitute Agent Journeys™, leading to a more tailored and effective customer experience. By harnessing these insights, organizations can revolutionize their approach to customer service.
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FlowRunner
FlowRunner stands out as a visual workflow automation platform that integrates native AI agent orchestration, allowing agents to execute workflows independently while pausing for necessary human input.
What sets FlowRunner apart is its unique approach to oversight; while most platforms treat approval as a workflow step, FlowRunner empowers agents to reach out to humans as callable tools during execution. It effectively gathers the necessary context and options, then communicates with a designated individual via email, Slack, WhatsApp, or phone, resuming the workflow once a decision is made. Notably, a run can remain on hold for up to a year, ensuring that time-sensitive decisions, like those requiring three days, do not have a deadline.
In addition to this, features like audit trails, role-based access control (RBAC), and service level agreement (SLA) tracking are available starting from the mid-tier package, rather than being confined to custom enterprise agreements, and a business associate agreement (BAA) can also be acquired. Every subscription level allows for unlimited users, unlimited workflows, and full access to the integration catalog, with no limitations based on user count or connectors.
Billing is structured around the number of workflow runs rather than the individual action steps taken, ensuring a transparent pricing model. Agents are also able to utilize their own AI provider keys, with no additional charges for inference.
Furthermore, users can choose between cloud-hosted and self-hosted options, providing flexibility to fit various operational needs.
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