
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the United Kingdom and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC and CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025.
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CHARMS is a secure online case management system that manages all aspects of record-keeping for foster care, adoptions, children residential, supported housing, residential family centers, foster carer recruitment hubs and other care services.
SCN is a non-profit organisation and will always be privately owned. It is based on the sociocracy principles, so that all employees and customers are a part of the CHARMS Community and its growth and progress. Everyone - employees and customers, suppliers, and most importantly, CHARMS users - has a say on what CHARMS should do. We want to make sure that educators, social workers and other care providers, as well as support staff, can focus on their work knowing that CHARMS will protect their sensitive information.
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OneTouch Health
OneTouch Health is an all-encompassing cloud-based care management software solution designed to provide care organizations with an integrated digital environment for overseeing and coordinating every facet of care delivery and operational activities, enabling teams to minimize administrative tasks, enhance compliance, and dedicate more time to client interaction; this platform features sophisticated scheduling and staffing capabilities with real-time updates and skill-based assignment, customizable digital care plans that synchronize live, medication management alongside eMAR tracking, and centralized client records that can be accessed via both web and mobile platforms. Additionally, it includes tools for workforce management, encompassing HR documentation, training and eLearning oversight, payroll processing, invoicing, and compliance tracking, all equipped with audit-ready reporting and alerts that bolster governance and prepare organizations for regulatory compliance across various services. OneTouch is versatile enough to support diverse care environments, such as domiciliary and supported living, residential aged care, and day services, ensuring that organizations can tailor their care approaches effectively. The platform ultimately aims to streamline operations while enhancing the quality of care provided to clients.
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CareCalc
CareCalc is an innovative software solution tailored for care homes, enabling providers to accurately determine daily care hour requirements for each resident, convert those requirements into specific staffing needs per shift, and pinpoint any staffing shortages to enhance workforce planning and decrease dependence on expensive agency personnel. The tool generates real-time, verifiable data on staffing levels compared to actual resident needs, which can be beneficial during inspections by regulatory bodies like the CQC, or when communicating with local authorities and families for funding justifications. Additionally, CareCalc tracks changes in resident dependency over time, facilitates oversight across multiple homes through integrated dashboards, and details the necessary skill levels to match staff expertise with the complexity of care required. By eliminating uncertainty and focusing on person-centered data, CareCalc efficiently reveals the total care hours required, aids in the justification of fees, provides essential compliance documentation, and keeps a comprehensive historical record of both dependency and staffing choices. This functionality not only enhances operational efficiency but also fosters a higher standard of care for residents.
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