Alternatives to Press Ganey

DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

Introducing Upvio, the ultimate practice experience platform designed to optimize workflows, minimize repetitive administrative tasks, and thrive in today's digital-centric healthcare landscape. Tailored to meet the needs of healthcare providers across diverse specialties and organizations, Upvio offers a comprehensive set of tools to streamline and automate various operations, including appointment scheduling, telehealth, messaging, patient monitoring, and payments. Ensuring compliance with industry standards such as HIPAA and GDPR, Upvio tackles common challenges in the healthcare industry, such as complex interfaces, technical issues, communication problems, patient engagement, data management, revenue generation, scalability, customization, and reporting. Upvio stands out with its specialized features catering to the healthcare sector, including automated reminders, customizable forms, extensive telehealth capabilities, a virtual waiting room, and remote vital signs assessment. This cost-effective solution offers seamless integration and caters to users with varying levels of technical expertise, providing dedicated account managers for smooth setup and continuous support.

NextGen Healthcare is a leader in healthcare software and services that enables the transformation of ambulatory health care. NextGen Office (1-10 doctors) and NextGen Enterprise (10+ doctors) are smart electronic health record solutions that help ambulatory practices reduce the burden of documentation, improve clinical outcomes, connect to other health systems, increase provider and patient satisfaction, streamline revenue cycles, and foster healthier communities.

H1 Universe is an innovative platform that leverages artificial intelligence to enhance the management of healthcare data, offering users access to the most extensive global database of healthcare providers (HCPs). By merging information from various sources, such as public, private, and proprietary databases, H1 Universe provides valuable insights that are crucial for clinical trials, medical affairs, and commercialization efforts. This powerful tool enables healthcare teams to pinpoint essential stakeholders, refine clinical research processes, and make informed decisions swiftly, ultimately boosting overall efficiency within the healthcare landscape. Furthermore, the platform not only aids in real-time decision-making but also fosters collaboration among healthcare professionals, paving the way for improved patient outcomes.

Numerous organizations globally rely on IQVIA to accelerate the drug development process, guarantee the safety and quality of products, enhance commercial efficacy, deliver appropriate treatments to patients, and ultimately promote improved health outcomes by facilitating access to and delivery of healthcare. Transform your approach to clinical development by seamlessly integrating data, technology, and analytics to streamline your trials. The outcome? Quicker decision-making and minimized risks, enabling you to provide transformative therapies at a faster pace. With its expertise rooted in data, sophisticated analytics, and deep industry knowledge, IQVIA offers tailored capabilities to clients throughout the healthcare landscape. Stay informed by exploring the latest insights and updates from IQVIA's data scientists, healthcare professionals, researchers, and other industry experts on crucial topics that resonate with your interests. From emerging industry developments to practical applications of our capabilities, a wealth of information awaits you here. Engaging with this content also empowers you to stay ahead in a rapidly evolving healthcare environment.

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

Gain access to top-tier information and insights regarding hospitals, medical professionals, and various healthcare providers, with daily updates ensuring accuracy. Our mission is to assist businesses throughout the healthcare landscape in expanding their operations and forging innovative pathways to success in the market. There are numerous reasons we have maintained our status as a frontrunner in healthcare commercial intelligence for over a decade. Driven by cutting-edge data science and artificial intelligence, we provide comprehensive intelligence tailored to all your business requirements. Healthcare commercial intelligence effectively clarifies the intricate network of data related to delivery systems, healthcare providers, insurers, patients, government entities, and more, allowing you to pinpoint the most suitable individuals, opportunities, and organizations for your offerings. Navigating the healthcare market with a new product can be challenging, as vital insights are frequently hidden within various fragmented data systems, complicating the quest for cohesive understanding. This is where healthcare commercial intelligence (HCI) steps in, representing a groundbreaking category of software that simplifies the complex data landscape surrounding healthcare delivery. By leveraging HCI, businesses can not only streamline their access to vital information but also enhance their strategic decision-making processes.

Meet Liine, an AI-powered platform that simplifies the process of acquiring new patients for healthcare practices. Run your healthcare practice like a healthcare business. All phone and online inquires can be captured in one intuitive platform. Respond to interested leads within minutes, not days or hours. Instantly convert website form submissions to inbound calls. All your marketing and patient acquisition metrics automatically captured. Stop wondering why your practice is growing. With the clarity and conviction that comes from data, you can manage front-line operations. To improve patient experience and conversion rates, implement patient-centric phone messaging. To praise top performers, you can use individual performance metrics. Recognize staff members who book more patient appointments. The scheduling of relevant new patient opportunities is 76% easier for practices.

The expenses, intricacies, and lengthy timelines tied to traditional methods of evidence generation hinder the agile nature of research and the broader incorporation of genuine patient insights within treatment development and commercial processes. Our HyperStream serves as the largest real-time stream of patient experience data globally, documenting the genuine digital narratives of diseases as expressed by real patients on various online platforms. Pharos acts as a web-based tool for evidence generation and a research framework that leverages its combined data streaming and AI functionalities to effectively gather online patient experience data, allowing teams to swiftly uncover vital evidence when necessary. Thus far, the Pharos Suite has proven effective in generating valuable evidence and patient insights across a variety of therapeutic areas and medical conditions, demonstrating its versatility and impact on research practices. This innovative approach not only enhances the speed of evidence gathering but also enriches the understanding of patient experiences in real-time.

Established in Chicago, Illinois, PatientIQ provides a platform for healthcare providers, medical device manufacturers, life sciences companies, and payers to enhance their practices through data-driven medicine. It is recognized as the largest collaborative platform for healthcare professionals aimed at improving patient outcomes. By equipping healthcare providers with cutting-edge technology, PatientIQ fosters a culture of data-driven medical practice. In the competitive landscape of the U.S. healthcare market, all parties involved face mounting pressure to demonstrate their value effectively. A key factor in determining "value" lies in the objective measurement of patient outcomes. However, quantifying these outcomes presents challenges that are costly, complex, and fraught with technological obstacles. Despite these difficulties, outcomes represent the most significant currency in the future of value-based healthcare. Thus, a clear and reliable solution to systematically measure, analyze, and benchmark outcomes among various stakeholders presents a significant opportunity for growth in the digital health sector. As the industry evolves, the need for such innovative solutions will only become more pronounced.

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

AnyRoad equips prominent consumer brands with the essential technology and insights required to create exceptional live events and experiences. The dynamics of how consumers engage with brands are evolving significantly. Industry frontrunners dedicate more resources to interacting with their customers through both virtual and in-person events, leading to enhanced loyalty, increased revenue, and ultimately a higher lifetime value for customers. AnyRoad simplifies the process of executing live events and experiences. By removing data silos, we empower teams by integrating registration, payments, check-ins, and guest communications, all while providing real-time insights within a single platform. This streamlining facilitates scalable experience operations through tailored and repeatable workflows, allowing teams to achieve more efficiency with fewer resources. Additionally, by gathering first-party data from these experiences, brands can gain comprehensive insights into consumer behaviors, preferences, and feedback. This enables them to accurately measure the effectiveness of their events and compare their performance against competitors in the industry. Ultimately, AnyRoad is committed to transforming how brands connect with their audience in this rapidly changing environment.

Zebra Doctor offers online appointment scheduling and increased patient intake. It also manages digital reputation and provides a great patient experience. We cover the entire medical industry, from Primary Care and Dental Care to Medical Spas and everything in between. Telemedicine Patient Acquisition Mobile App Digital Reputation Digital Front Door EHR Customized QR Code Forms Our focus is on Practices, Patients and Processes. We are a turnkey healthcare solution provider that is constantly improving. We have revolutionized the patient experience by bringing doctors and patients closer together than ever before. Easy & instant communication Seamless televisits Real-time online scheduling Secure chat Reminders via email & text

Greenway aims to transform healthcare by providing top-notch solutions tailored for practices, patients, and communities alike. Their comprehensive, interoperable software platform is designed to meet the diverse needs of ambulatory care specialties while ensuring a superior client service experience. A dedicated team composed of clinical, financial, and technological experts is committed to offering solutions that empower clients to thrive in the dynamic healthcare environment. By prioritizing emerging client needs and integrating direct feedback, they continuously enhance provider experiences with innovative products and services. Their medical software for ambulatory practices is both reliable and user-friendly, promoting efficiency and ease of use. Adopting a client-centered approach, they offer a versatile suite of data-driven EHR, practice management, and revenue cycle solutions to help practices navigate industry shifts effectively. Greenway's commitment to integrating end-to-end EHR, practice management, and medical billing systems further establishes them as a leader in the healthcare technology sector. This holistic approach ensures that practices not only keep pace with changes but also excel in providing quality care.

HealthEC offers a premier population health management platform, featuring the CareConnect™ care management module and the 3D Analytics™ module, aimed at improving the quality of care and enhancing patient experiences by tackling the most significant data challenges in healthcare. By utilizing a universal data warehouse, it effectively integrates normalized claims, clinical, and social determinants of health (SDoH) data from various sources, ensuring CMS certification for reuse. The platform minimizes workflow interruptions through customizable care plans and decision-support tools, providing comprehensive care management assistance. It fosters patient-centered care by promoting seamless coordination with community resources while addressing SDoH. With clear dashboards and point-of-care access, it empowers healthcare professionals with actionable insights at the diagnosis, provider, practice, and organizational levels. Additionally, it enhances managed care organization (MCO) performance reviews and ensures compliance with CMS interoperability rules, thereby supporting healthcare providers in delivering superior outcomes. The integration of these features leads to a transformative approach to population health management.

Artemis serves as a vital link between data and effective benefits decisions, offering innovative tools and support that empower benefits teams to advocate for improved programs for their members while shaping their overall benefits strategy. Whether you seek ready-to-use insights or tailored analyses, we provide solutions to even your most complex benefits queries. Discover pre-made insights and quick wins that maximize your investment effectively. Artemis elevates answers to your needs, eliminating the need for extensive searching, or opt for deeper understanding with our bespoke analytic tools, akin to a "Choose Your Own Adventure" narrative for benefits data. Enhance the success of your benefits strategy with our user-friendly tools, ensuring you obtain the essential evidence needed to support new initiatives, assess costs, and effectively present your case to stakeholders. Moreover, maintain vigilant oversight of program performance to ascertain what truly benefits both you and your population, whether it involves a wellness initiative or changes in the formulary. This comprehensive approach not only streamlines decision-making but also fosters a culture of continuous improvement within your organization.

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

At Orca Health, we are revolutionizing the healthcare experience to ensure that high-quality care is available and supported for every patient. By choosing Orca Health, you can surpass expectations and achieve improved health outcomes. Our platform offers a carefully selected range of top-tier products, complemented by digital tools that aim to enhance patient education, engagement, and overall experience. With Orca’s multi-sensory educational content, patients gain a deeper understanding and develop greater confidence in their care. We employ original, animated, and interactive materials to effectively inform and engage patients throughout their care and recovery journey. Through our Care Pathways, you can consistently equip your patients with resources that promote significant engagement and an enriched experience. Furthermore, our digital solution fosters better comprehension and communication across the entire care ecosystem. As a result, your patients will feel informed, supported, and connected, while you maintain insight into their understanding, compliance, and satisfaction levels, ultimately contributing to a more cohesive healthcare environment.

Our company specializes in acquiring, transforming, and providing NHS data solutions. Every week, we handle vast amounts of raw data and diligently work to convert it into valuable insights for our clients in the pharmaceutical and medical device sectors. With over nine engaging years in the field, we have developed a wealth of specialized knowledge across various therapy areas. Our understanding of NHS coding updates and disclosure regulations is extensive, perhaps even beyond typical expectations. We offer real-time online sales intelligence tailored for commercial teams, demonstrating its effectiveness in real-world situations. Additionally, our live budget impact models equip your team with the necessary tools to advocate for change to NHS stakeholders. We provide NHS data as a service, seamlessly integrable into your existing data warehouses, CRM systems, or BI platforms. If you seek deeper analytical insights beyond standard volume reporting, our RX-3D™ dataset delivers unique information on patient demographics, adherence, comorbidities, and brand dynamics. This data is instrumental in enhancing your impact on patient care. By leveraging NHS prescribing data intelligence, your brands can significantly contribute to improving the lives of more patients. Moreover, our commitment to innovation ensures that we continuously refine our services to meet the evolving needs of the healthcare industry.

For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders. We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.

Speed up payment processes while minimizing administrative tasks. With over 8,000 payer connections and established collaborations with more than 650 practice management vendors, our claims management solutions lead to a reduction in pending claims and decreased need for manual efforts. Efficiently and accurately send claims for various services, including professional, institutional, dental, and workers' compensation, ensuring prompt reimbursement. Tackle the evolving landscape of healthcare consumerism by delivering a smooth and transparent financial experience. Our patient engagement tools enable you to facilitate informed discussions around eligibility and financial obligations, while also lowering obstacles that could affect patient outcomes, ultimately fostering better healthcare experiences.

Utilizing Quincy's digital patient engagement platform can effectively connect in-person care with virtual services, enhancing the overall success of a contemporary medical practice. This platform features a range of tools, including healthcare chatbots, virtual consultations, and secure messaging, which not only alleviate the workload for staff but also greatly enhance the experience for patients. By implementing these intuitive tools, managers and staff can significantly reduce staff burnout by delegating repetitive tasks. Additionally, practices can witness tangible improvements within the first month of implementation, all without needing external IT support. Quincy also supports the growth of healthcare practices, ensuring they can scale sustainably alongside their patient population. Furthermore, it fosters increased patient loyalty by promoting education and engagement, ultimately minimizing no-show rates and bridging gaps in ongoing care. If you're eager to enhance the efficiency of your practice and elevate the patient experience, reach out to QliqSOFT today to discover more about our innovative virtual healthcare solutions. Our team is ready to assist you in transforming your practice.

CERTIFY Health is a cloud-based platform that enhances the patient experience by streamlining healthcare workflows in an easy-to-use manner. It enables healthcare practitioners to create a smooth and positive journey for patients, effectively tackling the issues linked to manual appointment scheduling and data input. With CERTIFY Health, providers can offer round-the-clock appointment management and quick check-in possibilities via kiosks, tablets, and smartphones, significantly reducing long wait times. Patients benefit from the convenience of filling out digital forms and consent documents online, leading to a more efficient process. The platform also incorporates biometric authentication to guarantee secure check-ins at the reception area. In addition, CERTIFY Health improves revenue management by facilitating real-time co-pay collection directly from patients. It seamlessly connects to patients’ medical records by integrating with top EHR partners such as EPIC, CERNER, iSOFT, and Allscripts, among others. Ultimately, CERTIFY Health stands as a comprehensive solution that prioritizes patient satisfaction while enhancing operational efficiency for healthcare providers.

Leaders in Patient Acquisition and Patient Retention. Integrating with your EMR will modernize your patient experience. We will automate and streamline communication from your front staff. With effective SEO and patient recall, you can attract more patients. With complete transparency on ROI, you can evaluate the performance of your marketing efforts. Automated reminders for consultation appointments via email, phone, and text. Tracking marketing revenue and costs of the practice website and its marketing channels. All key performance indicators, leads, and purchased appointments related to rankings, SEO factors, and traffic types are tracked.

The integration of technology is essential for enhancing patient safety, engagement, and effective care planning. This necessity led to the creation of MyCareboard, which offers adaptable configurations through a wide range of Visual and Interactive CareQs tailored to optimize workflow and elevate the patient experience. By utilizing our Visual and Interactive CareQs, healthcare providers can enjoy greater flexibility in managing patient care. With 23 distinct CareQs available, we foster improved communication among patients, doctors, and families. These tools, ranging from educational resources to meal selection, are specifically designed to enhance the quality of care that patients receive and equip healthcare professionals with vital information. The result is a reduction in readmission rates and an increase in HCAHPS scores, which reflects patient satisfaction. Each CareQ is engineered to be both flexible and responsive, ensuring that it contributes positively to the experiences of both patients and healthcare providers, ultimately leading to a more effective healthcare environment. Thus, MyCareboard stands as a transformative solution in the realm of patient care.

Introducing the ultimate platform for dispatching mobile healthcare services, designed to optimize the management of your mobile team while enhancing patient experiences. With Workpath, you can leave behind cumbersome spreadsheets, distracting texts about locations, and overflowing email inboxes. Say goodbye to the tedious task of matching jobs to team members, as Workpath intelligently assigns tasks to those best suited for them. Forget the endless back-and-forth texts asking, “Can you handle this job?” Workpath is specifically crafted for mobile use, enabling you to dispatch tasks, monitor progress, and communicate seamlessly with your team from virtually anywhere. Eliminate the chaos of messaging and email chains, because just like your patients, we understand that results matter. Companies that transition to Workpath see improvements in key metrics while minimizing inefficiencies. By choosing Workpath, you also secure a collaborative partner committed to enhancing your workflow and helping you acquire more business. Ultimately, this innovative solution empowers your team to focus on delivering exceptional care while achieving operational excellence.

Encourage your patients to minimize unnecessary physical interactions by utilizing their own mobile devices as a multifunctional tool, serving as a hospital app, TV remote, and more. The convenience lies in the fact that no app installation is required; users simply need a web browser to access these features. Whether you operate a small clinic or a large healthcare facility, NevoTouchless offers a comprehensive range of features tailored to meet your contactless needs. By choosing the solutions that align best with your hospital's requirements, you can maintain essential services while reducing in-person interactions. This approach not only promotes safer patient experiences but also allows hospitals to provide engaging services through mobile platforms. The modular design of NevoTouchless solutions simplifies installation and enhances overall patient satisfaction. When hospitals successfully integrate the most suitable features, they foster happier patients, which can lead to increased revenue. This ultimately instills confidence in patients, encouraging them to choose your hospital for future care. Take the necessary steps to improve the quality of your patients’ experience during their stay by selecting the optimal contactless features available. In doing so, you pave the way for a more efficient and patient-friendly healthcare environment.

Sentact offers innovative digital rounding solutions that span across the entire enterprise, enabling healthcare facilities to foster safer settings, enhance patient participation, and elevate the standard of care provided. Our top-tier platform boosts satisfaction levels among both patients and caregivers by offering an extensive array of tools designed to streamline rounding processes, enhance the patient experience, enable real-time feedback, and deliver comprehensive reporting across the organization. By empowering health systems to effectively manage patient engagement, Sentact not only improves patient outcomes but also aids in cutting costs and maximizing reimbursements, thereby creating a more efficient healthcare environment. Ultimately, our solutions ensure that hospitals can thrive in their mission to provide exceptional care while maintaining fiscal responsibility.

The interaction between patients and healthcare providers is undergoing a significant change, as consumers increasingly demand and seek more adaptable options for accessing care. To address this growing need for virtual services and to provide a cohesive consumer journey, healthcare organizations must establish a strong digital care framework. Mytonomy, a company specializing in video-based patient engagement, collaborates with prominent institutions to enhance the patient experience, foster engagement throughout the care journey, and improve access to vital services for varied communities. By delivering our acclaimed short-form video content through an enterprise platform that integrates intelligent surveys and dynamic communications, we have successfully engaged and empowered patients, resulting in high levels of satisfaction. Additionally, Mytonomy Studios offers the ability to craft tailored content for your organization, featuring your experts and aligning with your brand identity. Since we handle all content creation, updates can be made effortlessly to ensure information remains current and relevant. This flexibility not only boosts patient engagement but also strengthens the overall healthcare delivery process.

Enhance efficiency, elevate patient satisfaction, and achieve outstanding outcomes with Playback Health's integrated clinical platform. Automate the registration process and streamline post-visit communications to save valuable time. Enjoy hands-free transcription generated from conversations during appointments, ensuring accurate records. A single update will keep your entire care team informed. Our comprehensive suite of clinical and patient care tools is designed for seamless integration. Maintain clear communication with our user-friendly platform, which can be tailored for providers, patients, or all parties involved. With a commitment to security, our SOC 2 and HIPAA-compliant platform utilizes data encryption to safeguard sensitive information. Playback AI prioritizes the clinician-patient relationship with the most competitive ambient medical documentation solutions available, ultimately saving costs while alleviating the workload for physicians. We firmly believe that delivering truly personalized patient care hinges on the ability to provide medical records in real-time, fostering a more responsive healthcare environment. By streamlining these processes, we aim to create a more efficient healthcare landscape where patient engagement is maximized.

Telmediq’s Healthcare Communications Hub (HCH) provides a seamless connection between your hospital's clinical, IT, and telecom systems, enhancing communication and facilitating better care coordination. This improvement leads to a significantly enhanced patient experience and safety while also reducing costs for both clinicians and their support teams. The Telmediq HCH supports a range of integrations, addressing the issue of clinicians spending excessive time on simple, repetitive EHR tasks, such as locating available workstations, accessing EHR systems, checking test results, identifying care team members, and recording clinical notes. Many of these activities can be performed efficiently on a mobile device, eliminating the necessity for logging into the complete EHR system. Critical updates, test results, and order notifications can be received promptly as they are entered into the EHR, ensuring that healthcare professionals are always informed. This innovative approach not only saves time but also allows for a more responsive and agile healthcare environment.

blueBriX delivers unique digital health solutions designed to empower healthcare systems to excel in value-based care, prioritizing accessibility, cost-effectiveness, equity, and quality.

Companies recognize the necessity of enhancing customer experience to remain competitive, yet many struggle to make meaningful progress. While customer satisfaction ratings may increase, revenue often declines—what's the reason behind this paradox? Relying on outdated methods such as collecting feedback and using monitoring tools can lead to misplaced priorities. To address this issue, we developed InMoment, which aims to revolutionize the Experience Improvement (XI) movement, fundamentally altering how organizations engage with their business strategies. Our approach melds innovative technology with extensive human expertise to empower organizations to develop impactful and lucrative programs that elevate experiences at the crucial intersection of customer, employee, and business demands. Experiences are inherently personal, emotional, and ever-changing, making it challenging to determine where to direct efforts—a task that is vital for achieving success. By identifying and prioritizing the key emotional touchpoints, businesses can foster deeper connections with their most valued customers and drive sustainable growth. This strategic focus on high-impact moments is essential for maximizing both customer loyalty and overall business performance.

We have created a cloud-based software solution that not only addresses the IT needs of healthcare institutions but also offers a comprehensive, all-encompassing approach that supports every stakeholder involved. This platform streamlines daily operations across various healthcare facilities, enhancing administrative oversight while contributing to superior patient care and heightened satisfaction levels. Featuring a cutting-edge, fully integrated hospital information management system, it aims to optimize the quality of patient care. Additionally, our robust and user-friendly Path-Lab Management System utilizes the latest technological advancements to enhance performance. This system is meticulously crafted to fulfill all operational demands and deliver extensive pharmacy services. Furthermore, it is designed to boost your profitability by granting you complete control over clinic operations. By joining Practo’s network, you can elevate both your revenue and patient experience while effectively reducing costs. Embracing this innovative solution allows healthcare providers to thrive in a competitive landscape.

Introducing a comprehensive platform designed for all aspects of digital customer interactions, specifically engineered to eliminate silos within organizations. Each day, numerous leading enterprises across the globe utilize Sprinklr to effectively manage their marketing, advertising, research, customer care, and consumer engagement across an impressive array of 23 social media channels, 11 messaging platforms, chat, SMS, and email. Transitioning from disjointed solutions to a cohesive platform offers numerous advantages, including enhanced collaboration among teams and channels, complemented by an integrated perspective of customers, context, and content to deliver superior experiences. Additionally, tap into valuable market, customer, and competitive insights, allowing for immediate and informed action. Gain an accurate, real-time understanding of essential brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, rather than relying on mere guesses about your brand's equity. This strategic shift not only optimizes customer engagement but also fosters stronger relationships that are built on informed decisions.

Jvion transcends conventional predictive analytics by uncovering concealed patient risks associated with various diseases and clinical scenarios while also assessing whether those risk patterns can be redirected toward more favorable outcomes. Utilizing our prescriptive AI, we offer tailored recommendations for individual patients by considering a range of factors, including clinical, socioeconomic, and behavioral data, along with established best practices. With this insightful information, healthcare organizations are empowered to enhance quality, reduce costs, and elevate the overall patient experience. We analyze a wide array of clinical, socioeconomic, environmental, and behavioral data to uncover hidden health and financial vulnerabilities. By evaluating modifiable patient characteristics, we can formulate targeted action plans for each individual. Our approach delivers evidence-backed, prioritized, and patient-specific recommendations that seamlessly align with existing workflows. In light of the ongoing pandemic, the concept of home care has gained renewed significance, as many patients now prefer to seek treatment at home to minimize the risk of exposure to Covid-19 and other illnesses. This shift underscores the necessity for innovative healthcare solutions that cater to the evolving needs of patients in a post-pandemic world.

TAGNOS enhances the capabilities of healthcare professionals, enabling them to deliver superior patient care. By focusing on timely surgical starts, increasing room turnover, and maximizing scheduling efficiency, healthcare workers can perform more procedures safely and effectively. Additionally, TAGNOS addresses patient satisfaction by minimizing the rates of those leaving without being seen (LWBS), speeding up treatment times, and improving communication within and between departments. The system also promotes better asset management, reduces waste, eliminates unnecessary search times, and streamlines work orders while optimizing supply levels. With TAGNOS OR Orchestration, healthcare providers are empowered to conduct more surgeries safely and efficiently, thanks to real-time situational awareness and performance insights driven by data. Ultimately, the implementation of OR Orchestration not only enhances operational efficiency but also significantly improves the overall patient experience through timely and effective care delivery.

Leverage cutting-edge cloud analytics and data science technologies to examine healthcare data and create innovative AI applications. Develop evidence-based care models that can enhance patient experiences while also boosting clinician satisfaction. Furthermore, aim to lower healthcare costs and improve overall population health outcomes. The Oracle Autonomous Data Warehouse simplifies the complexities associated with managing a data warehouse and creating data-driven applications, addressing critical aspects such as database management and security. You can effortlessly store, manage, and utilize your data through a fully integrated suite of data ingestion, preparation, and machine learning (ML) tools. Transform your insights into actionable evidence-based care and precision medicine frameworks. Equip executives, analysts, and IT personnel with the ability to access business intelligence from any location, whether in an office setting or at healthcare facilities. Accelerate your analytical processes with automated data preparation and embedded ML capabilities, ensuring a streamlined approach to data-driven decision-making. By utilizing these resources effectively, organizations can foster a culture of continuous improvement in healthcare delivery.

Welkin is crafted to enhance care coordination by ensuring that the appropriate team member addresses patient needs throughout every stage of their journey. By offering your team members smooth transitions and a tailored experience for each patient they assist, we enable a more personalized approach to care. The full automation of any program not only boosts patient engagement but also reduces the burden of tasks, allowing for a seamless transition to the next phase of care. By outlining processes and escalation protocols that are based on specific outcomes or conditions, your team can focus on what truly matters – providing quality care. It is essential to establish escalation pathways for events requiring monitoring, such as adverse incidents, out-of-range results, particular patient reactions, or insufficient engagement. Moreover, the system can automate internal notifications or initiate emails and SMS alerts to care team members in response to specific actions or inactions, as well as for upcoming or missed appointments. This comprehensive approach ensures that no critical detail is overlooked in the patient care continuum.

Ocean by CognisantMD™ creates a seamless connection among patients, healthcare providers, and researchers through the use of secure patient forms, screening tools, and surveys that work in conjunction with the EMR. By utilizing tablets in waiting areas and facilitating online patient registration, Ocean significantly enhances the quality of care, efficiency, and overall patient satisfaction. Patients can conveniently check in on kiosks, fill out forms, update their contact details, and submit comprehensive health histories via secure tablets, which automatically sync with your EMR. Additionally, with web-based forms, you can streamline processes such as appointment scheduling, new patient registrations, and prescription refills directly on your current clinic website. Through secure messaging, patients can register, provide their medical history, and update health records from their smartphones or home computers prior to their visit. Furthermore, the platform allows you to locate specialists, send and receive secure patient referrals, monitor referral statuses, electronically update patients, and manage central intake processes effectively. In this way, Ocean not only boosts operational efficiency but also promotes a more patient-centered approach to healthcare.

AcuityMD serves as a specialized targeting platform tailored for medical device manufacturers, automatically revealing new prospects while monitoring current users for all your offered products. Eliminate tedious manual research and data entry, and begin engaging with potential users right away. With access to pristine, current industry data and thorough targeting insights, everything you need is available in one place. You can pinpoint and assess opportunities based on factors such as volume, geographical location, medical specialty, specific products, procedures, and beyond. We customize your experience to highlight the most promising targets and users within your product range. Remember, your role extends beyond merely closing sales; it's crucial to foster enduring relationships with healthcare providers who rely on your products for patient care. AcuityMD seamlessly integrates disparate information about facilities, providers, and the products their patients require, empowering you to pose the most relevant questions from the outset. Moreover, utilizing general-purpose CRMs can become costly, particularly when dealing with intricate multi-object relationships that require more tailored solutions. This is where AcuityMD steps in, offering a cost-effective and efficient alternative designed specifically for your industry.

Caring truly pays off. Explore the financial engagement platform in healthcare that ensures patient satisfaction while promoting business wellness. We handle comprehensive billing processes, allowing you to focus on patient care. By merging expertise from healthcare, technology, and design, we deliver a smooth financial experience for each patient. From the initial registration before appointments to the final billing after visits, we customize the care journey to facilitate easy payment options. Experience advanced personalization as we customize patient interactions and communications to enhance payment likelihood. Our user-centric design prioritizes the patient experience, resulting in an intuitive interface and clear billing processes. Our reliable implementation seamlessly integrates with your existing workflows, requiring minimal effort on your part while catering to your specific needs. Additionally, we provide real-time insights, offering complete visibility into your revenue cycle along with actionable analytics that inform your performance. With our platform, financial engagement becomes not just efficient but also a key driver of patient loyalty.

FollowMyHealth® is an innovative, mobile-centric patient engagement platform designed for healthcare providers, hospitals, and health systems that aim to enhance the health of their patient populations and improve care quality. Catering to both outpatient and inpatient settings, FollowMyHealth offers a customizable engagement solution that empowers organizations to navigate the changing landscape of healthcare by transforming the way clinicians connect with their patients. We believe the key to effective engagement in both ambulatory and hospital settings lies in fostering an environment where patients can take an active role in their own care using the devices they are familiar with. With Veradigm technology, we facilitate timely and meaningful conversations, ensuring that patients are not just passive recipients but integral participants in their healthcare journey. Our clients are equipped with comprehensive tools that provide personalized content throughout every step of the care continuum, delivered precisely when it's needed, thereby enhancing the overall patient experience. By prioritizing patient involvement, we aim to create a more collaborative healthcare environment that benefits everyone involved.

Bridge is a recognized leader in patient engagement solutions designed specifically for healthcare organizations. This innovative platform empowers companies to upgrade their current EHR's patient portal, integrate various health IT systems, unify patient engagement tools, and establish a digital front door. Notably scalable and user-friendly, it boasts ONC 2015 Edition Certification and is offered as both a client-branded web application and a mobile app compatible with Android and iOS devices. By automating the entire care journey, Bridge enhances the patient experience significantly. Patients remain actively engaged through customizable electronic communications and can access their health, financial, and appointment details across multiple platforms. Key features of the solution encompass self-scheduling, secure messaging between patients and providers, mobile intake, bill payment options, telemedicine services, and a wide array of additional functionalities. Moreover, the platform includes a fully-documented and complimentary API, enabling healthcare organizations to effortlessly develop their own interfaces, incorporate additional features, and generate advanced reports tailored to their needs. This level of customization ensures that each organization can effectively meet its unique patient engagement goals.

5thPort serves as a comprehensive digital platform for patient education, engagement, and electronic consent, applicable in various settings including individual medical practices, hospitals, health systems, and clinical research environments. The platform employs high-quality multimedia resources and a teach-back method to effectively educate patients and their caregivers about their diagnoses, treatment plans, and the associated risks and benefits of proposed procedures. Once patients are adequately informed, the digital eConsent feature fosters a more meaningful dialogue with healthcare providers. By utilizing 5thPort, users can expect to achieve notable outcomes including: 1. Saving 15 to 20 minutes during consultations without any extra effort, 2. Improving the overall patient experience, 3. Alleviating patient anxiety on the day of their visit, 4. Encouraging patients to take an active role in discussions about their healthcare with providers, 5. Mitigating nurse burnout, leading to a more efficient and harmonious healthcare environment. In essence, 5thPort not only streamlines the consent process but also enhances the overall quality of care delivered to patients.