Pimberly Reviews

Summary: Pimberly is such a great tool, and I genuinely enjoy using it every day. It has completely transformed the way I manage and maintain product data, making my work far more efficient, accurate and organised. Before Pimberly, managing data across multiple spreadsheets and systems could be time consuming and prone to mistakes, but now everything is centralised in one easy-to-use platform. Having all product information in one place means I can trust that the data I’m working with is always consistent, correct, and up to date, which makes a huge difference to productivity and confidence in the work I deliver.

The system has really streamlined so many of my daily tasks. I no longer have to waste time on repetitive manual updates or searching through endless files, as Pimberly’s automation and workflows handle so much of that process for me. This allows me to focus on improving product content and accuracy rather than data admin. The ability to launch new products quickly and update existing ones with minimal effort has been a real game changer, especially when managing larger or more complex product ranges.

The import and export tools are another area where Pimberly really shines. Whether I’m updating a small set of product details or handling a huge batch, it’s fast, flexible, and reliable. I really like being able to apply different filters to export specific data, it makes finding exactly what I need so simple. The activity tracking feature is also extremely useful. I can easily see what changes have been made, by who, and when, which keeps everyone aligned and prevents any confusion or duplication of work. It’s reassuring to know that the system maintains this level of transparency across teams.

Pimberly’s DAM (Digital Asset Management) is another one of my favourite features. Uploading images and videos couldn’t be easier, you just drag and drop files, and everything stays neatly organised by product or category. I love how it keeps all media assets consistent and linked directly to the correct products, making the whole process of managing visual content effortless. Being able to see who uploaded each file adds another layer of accountability and collaboration. Exporting images and videos is just as quick and simple, which is a huge time saver when working on product updates or marketing materials.

And I have to give full credit to the support team, too. They’re absolutely brilliant, friendly, approachable, and always quick to respond whenever I need help. Every time I’ve reached out with a question or issue, they’ve come back with a clear solution and often go the extra mile to make sure everything’s resolved properly. Even though I wasn’t personally involved in the initial setup, it’s clear how well Pimberly was implemented for our business. It integrates smoothly with our internal processes, and the support team often works directly with our IT department to handle any small fixes or improvements efficiently.

Overall, Pimberly has become an essential tool in my daily work. It’s reliable, intuitive, and powerful, everything you’d want from a product information management system. It saves time, reduces errors, and gives me full confidence that our product data and digital assets are always in great shape. I genuinely can’t imagine working without it now, and I’d highly recommend it to any business looking to simplify their data management and boost efficiency.

Positive: There are so many things I appreciate about Pimberly, but the standout features for me are its ease of use, flexibility, and how much time it saves in my daily work. Managing all product data in one place has been a game changer, it keeps everything accurate, consistent, and accessible for everyone across the business. The platform’s automation and workflows have taken away so much of the repetitive manual work, allowing me to focus more on improving product content and quality rather than chasing updates or correcting errors.
The import and export tools are another major strength. Even when handling hundreds (or thousands) of products, it’s incredibly quick and straightforward to apply updates, pull specific data using filters, or make large scale changes with confidence. It’s reliable and efficient, which makes such a difference when working with big or complex catalogues.
Pimberly’s DAM system also deserves a special mention. It keeps all our images and videos perfectly organised, categorised, and directly linked to the right products. Uploading media is as simple as dragging and dropping, and everything stays consistent across the catalogue. Having this level of structure makes managing visual assets so much easier and ensures that product imagery always aligns with our data.
Another feature I really value is the visibility it provides. I can see recent activity, track who’s made updates, and ensure no one’s working on outdated information. That transparency across the team helps maintain accuracy and accountability, especially when multiple people are contributing to the same projects.
On top of all that, the support team at Pimberly is brilliant. They’re friendly, approachable, and incredibly quick to respond whenever I reach out. Every time I’ve had a question or needed help, they’ve provided a clear, helpful answer and often go above and beyond to make sure everything’s resolved properly. It’s reassuring to know there’s such a reliable and knowledgeable team behind the platform.
Pimberly itself is incredibly user-friendly. The interface is intuitive, making it easy to navigate through large volumes of product information. The bulk editing and workflow automation tools are powerful yet simple to use; they streamline approvals, maintain consistency, and ensure that every change is properly tracked across the entire catalogue. This not only saves a huge amount of time but also keeps our product data accurate, structured, and dependable across all channels.
Overall, what I like most is that Pimberly has simplified so many aspects of my role. It’s made managing product data more efficient, collaborative, and enjoyable. It’s a platform that genuinely improves productivity, reduces stress, and gives full confidence that everything is up to date and accurate. Honestly, I couldn’t imagine working without it now!

Negative: There isn’t much to dislike about Pimberly or the service overall, as both have been great. However, from a product perspective, we’ve made a few feature suggestions that would make the platform even stronger. These have thankfully been added to the development roadmap, which shows that the team listens to user feedback.

One improvement that would really help is more regular communication around the roadmap and upcoming updates. It would be great to receive updates on which new features are being developed or released, whether they come from our suggestions or from other clients’ feedback. Staying informed about what’s in progress would help us plan ahead, adopt new features more quickly, and continue learning and evolving alongside the platform.

Summary: Overall, Pimberly is a great new addition to the company I work for. The possibilities for automations, workflows and volume of data it can hold seem to be endless.
It can be tricky to navigate, but the Pimberly support team are first class.

Positive: Support team, level of data and workflows that Pimberly can hold are incredible. Still learning to navigate, but very positive so far.

Negative: Can be confusing to navigate at first, but easy to figure out with guidance from the support team or help center

Summary: Pimberly has been a great tool for keeping all our product info and digital assets in one place. It’s easy to use and really cuts down on the manual work once everything’s set up. It does take some time and effort at the beginning, but once you're up and running, it makes a big difference—especially if you’re handling a big or growing product range.

Positive: Pimberly has really helped us simplify the way we manage our product data and digital assets. Everything is now in one place, which makes it much easier to update, organize, and share content across different platforms. The interface is clean and easy to use, so our team got the hang of it pretty quickly.

Overall, it’s made our workflow a lot smoother and saved us a lot of time.

Negative: Can be expensive for smaller businesses
Performance can slow down with very large data sets (Sometimes)

Summary: Pimberly has made it incredibly easy to get our products into various marketplaces. It’s now much simpler to establish a single source of truth for our data. With a fairly extensive product range, we’ve been able to structure our DAM efficiently by product category, which has significantly streamlined our overall process.

Positive: Working with Pimberly has been a great experience. It has significantly streamlined our processes and improved overall efficiency. We’re especially pleased to see continued improvements on the DAM side, such as the ability to edit and manage media attributes separately, which adds even more flexibility to our workflows.

Negative: To be honest, I can't think of anything else at the moment. The only thing I believe is essential is granting the supplier access to modify the e-catalogue channel created for the BigCommerce integration. This would allow us to amend the attributes ourselves. That said, we understand this access will be handed over once the new UI is rolled out.

Summary: The overall experience with Pimberly is positive once you get past the initial learning curve. The interface is clean and modern, and once you're familiar with it, managing and updating product data becomes much more efficient. Tasks that used to take hours—like editing product descriptions or pushing updates to multiple channels—are now done in minutes. The platform is reliable, and the search and filtering tools make it easy to find and edit products. Support and training materials are helpful, though some features may feel overwhelming at first. With time, it becomes an invaluable daily tool.

Positive: As an eCommerce business, using Pimberly has been a game-changer for us. Managing product data across multiple channels used to be a nightmare—now it’s fast, easy, and accurate. The platform lets us centralise all our product information, enrich it, and push updates everywhere with minimal effort. It’s saved us loads of time and drastically improved consistency across our website, marketplaces, and print. The automation features are brilliant, and it scales effortlessly as our range grows. Pimberly has also helped boost our SEO with better product content. If you manage a large or complex catalogue, this platform is absolutely worth it.

Negative: While Pimberly offers powerful features, it can have a steep learning curve for new users. Initial setup and integration may require time and technical input. Smaller businesses might find it more than they need, and the cost could be high if you're not fully utilising its advanced capabilities and automation.

Summary: Pimberly has been both intuitive and highly adaptable. Even when unexpected challenges arise, they’ve been easy to solve - largely thanks to the outstanding support from our Business Success Manager, who’s always on hand and ready to help.

Since adopting Pimberly, we’ve automated a huge part of our product data processes. It’s completely changed how we think about managing, sharing, and collaborating on product information—unlocking new efficiencies across the business.

Before Pimberly, we had no central storage solution or structured data model-our product data was a confusing mess. Since implementing Pimberly, it’s become the backbone of our product data strategy, enforcing consistency and eliminating the friction caused by teams not fully aligned on data standards. On import, we now have over 250 rules automatically checking and transforming data to meet the requirements of all our partners.

Positive: User-Friendly Interface
Easy to navigate with minimal training, making adoption smooth across teams.

Highly Flexible Rules Engine
The ability to build complex rules (we use over 250!) means you can tailor data transformations to every partner's requirements.

Excellent Support Team
Our Business Success Manager is responsive, knowledgeable, and genuinely helpful.

Automation at Scale
We've been able to automate large parts of our product data workflows, saving time and reducing manual errors.

Enables True Collaboration
Centralised product data makes it much easier for different teams to work together consistently and effectively.

Negative: Initial Setup Can Be Time-Consuming
Getting everything configured and aligned takes effort—but it’s worth it once you’re live.

Advanced Features Require Exploration
Some powerful capabilities aren’t immediately obvious without support or training.

Occasional Performance Lags
On very large imports/exports, there can be brief slowdowns (though rare).

Summary: Since getting started and getting comfortable with the system, it's been proven to make my job easier and it's reliable

Positive: The system is easy to use and makes daily tasks much easier. It's very user friendly and helps in lots of ways

Negative: Getting started was tough to get used to but that changed rather quickly

Summary: Overall, Pimberly is a robust and powerful Product Information Management (PIM) solution that excels in organizing and distributing product data across multiple channels. It offers significant efficiency improvements, better data quality, and a centralized system that enhances collaboration. While the setup and learning process can be challenging, especially for businesses with complex catalogs, the long-term benefits of streamlined workflows, enriched product content, and omnichannel distribution often outweigh the initial hurdles. For businesses seeking a comprehensive solution to manage large volumes of product information, Pimberly is an excellent choice.

Positive: I like Pimberly because it streamlines the management of product information, making it easier to maintain a centralized hub for all our data. Its ability to enrich product listings with detailed descriptions, images, and videos ensures that customers always have accurate and comprehensive information at their fingertips. The seamless integration with multiple eCommerce platforms and the automation of workflows have significantly improved our efficiency, saving us time and reducing manual errors. Overall, Pimberly enhances our ability to deliver consistent, high-quality product content across all channels.

Negative: Pimberly is a little complex to setup, but once past that it's all great!

Summary: I would recommend this product to any company who is trying to expand their horizon. Overall a good product.

Positive: I like how wonderful and effortless everything just flows, user friendly, and easy to use.. would give 5 stars.

Negative: I don't think there is a thing I do not like about this new software.

Summary: Pimberly has been a great tool for our organization. Initial setup and integration took longer than expected due to the extent of customizations of our webstore. The support and integration teams were super helpful during the entire process and we're able to get the PIM up and running for us.

Positive: Support and integration teams were patient and super helpful during integration and launch in helping us getting the most out of the platform.

Negative: Implementation took longer than expected mostly due to our stores customizations and getting the PIM to interface with those correctly.

Summary: An excellent company to work with, that is growing and showing why they are becoming a market leader.

Positive: It is an easy-to-use tool that is capable of providing flexible solutions to product enrichment and listing processes.

Support is top-class. They respond very quickly to tickets (always when something is urgent). The support always tackles all levels of issues and questions with great detail, explaining with supporting material when needed.

Technical account management is excellent to work work, helping formulate ideas, and roll out new features while being detailed in solving process needs.

Negative: Development of some areas of the PIM can take longer than anticipated.

Summary: Great software makes it easy and faster to upload products to my webstore. I can list much faster with many tools and customizations.

Positive: Ease to use and implement well with my backend user website. It makes my listing process much faster to offer more products to my store and use that extra time for other business aspects.

Negative: Could have an easier view, display for users to use and scroll.

Summary: I think it's a great tool, as a team we're getting more efficient all the time. The support has been superb to get us up and running

Positive: Mass uploads and easy attribute selections. Approval setting for different departments really ensures quality built into every layer.

Negative: Digital asset assigning is a bit clunky, hosting of the asset and assigning can be time consuming if working with a lot of IDs.

Summary: Excellent - Pimberly enables our business to create great online product packages and this helps our international partners especially who use this for their PLU package. Easy to update with no products and organise.

Positive: Very easy to use, excellent package for organising our product packages and getting these out to our partners.

Negative: Took a little while to learn how to get the most out of the package but once mastered became very intuitive.

Summary: The PIM system offers an amazing experience, combining a user-friendly interface with effortless integration. It simplifies the management of product information, making it easy to navigate and use, even for beginners. While occasional syncing issues may occur, the overall experience remains positive due to its efficient performance and intuitive design. This makes the system a valuable tool for streamlining processes and improving productivity

Positive: The PIM (Product Information Management) system is highly user-friendly, designed to simplify tasks and improve efficiency. Its integration process is straightforward, making it easy to connect with existing systems without hassle. With an intuitive interface, the system is easy to navigate, allowing users to manage product information with minimal effort. Whether you're new to PIM systems or an experienced user, this solution ensures a smooth experience from setup to daily use.

Negative: While the PIM (Product Information Management) system is generally user-friendly and easy to integrate, occasional syncing issues may arise. These syncing problems can sometimes cause delays in updating product information across platforms. However, the system’s intuitive design and straightforward integration process help minimize the impact, allowing users to address and resolve these issues quickly. Despite these occasional setbacks, the PIM system remains an efficient tool for managing and organizing product data.