Pikmykid Reviews

Summary: Overall, I've had a very positive experience with this app. As a parent, many apps over promise and under deliver, but this app has been super valuable.

Positive: I really liked how I can assign people to pick up child depending on my needs. It lets the school/camp know when I have arrived to pick up my child making the pick up process more streamlined.

Negative: A way to communicate with school or assigned delegates might be useful. Also, I wanted to easily remove a summer camp that my child had finished attending, but there was no way for the user to remove. This feature would be helpful.

Summary: It was a breeze to add the supported kids in the app. I like the option to add delegates which makes it convenient. In case of issues, customer support was excellent.

Positive: Simple view to see all the kids.
Ability to delegate to others.
Excellent customer support in case of help needed.

Negative: Nothing so far to report, may be after using it for a while, can revisit the review.

Summary: It's a really intuitive app and well thought out app. It has been built keeping in mind the scenario related to car pool. Most of the parents do carpool to pick/drop kids from/to school.
The only issue, I faced was that it did not give me option to change the student details. My son moved from one school to another and I could not figure out the way to change the school/grade of my kid from the app. But customer service was very quick to resolve the issue. S/he fixed my kids school/grade and I just logged back to the app and every thing was the way, I wanted it to be.
Thanks and good luck!

Positive: - Easy to use
- Great design
- You create an account and student details are pulled in automatically

Negative: - I wanted to change the student school/grade. But app does not provide a way to update the student details yourself on app.

Summary: The app is good and is a great idea executed pretty well. No glitches just not completely seamless.

Positive: Very stable app that always works. Good customer service that was very responsive. Good solution to current environment.

Negative: App isn't perfect. Have to navigate around pop ups (not ads) to get to check in. Sometimes not intuitive.

Summary: Easy setup and makes pickups easy to do after the kids have a long day at camp! Thanks for the great customer service.

Positive: Easy to navigate app. We have 2 kids and the setup for camp was very easy to do! Hope the school will use it.

Negative: Takes a little time to get another person added. But customer service quick.

Summary: We use it for our summer camp and it works great for all of our pick ups. Very secure system for getting the kids.

Positive: Makes pick ups seams less for summer camp. Easy to use! Makes it a lot easier than going inside each time.

Negative: Inviting others to do pick ups. BUT the customer service is very good and quick!

Summary: Support was fantastic when I contacted them. Very quick to respond and full length emails with solutions.

Positive: The app is very safe and convenient. It's nice to know that my child will be safe during drop off and pick up times.

Negative: If your child is not enrolled in the school system, you can not use this app. I have a homeschooled child and need to use this app for Summer Camp. If it wasn't for the camp itself using a code, I wouldn't have been able to send my child to camp this summer.

Summary: When it works it works out fine. It just needs some user friendly tweaks to make it a bit better for parents.

Positive: The app is useful to the school to manage kids getting picked up (when it works). Glad there is an app to mange pick up.

Negative: I don't really find it user friendly. I have to log out and log back in most of the time to reset. Then when I am at school or close to school sometimes it does not work.
It's hard to manage weekly pickup related to after school care. Also find it difficult to assign other people for pickup.

Summary: It is frustrating and confusing, not user friendly. If there were more menu options with some instructions On how to make changes in the app that would be helpful.

Positive: Accuracy for kids being picked up is good enough. Can see there are safety benefits for parents, students and and for the school.

Negative: As a parent I don’t like having to use my phone while driving. Especially pulling into the school parking lot to announce, it is very distracting. The app does not make it easy to make changes to who is picking up, especially when there are changes to recurring carpool plans. It is not clear what the cut off time is to make any changes on the “day of” pick up.

As a teacher, the student status on the computer does not happen quick enough without delaying when to send student out.

Summary: Would be helpful to be able to change both kids at once. It's frustrating to get into the app and have to do each child separately.

Positive: It's handy and updates quickly. It is easy to tell what you've selected with the bus icon, walking icon, pick up icon, etc.

Negative: Isn't easy to make a change for 1 day. I'm confused about how to change just one day's pick up and not mess with the default.

Summary: Stressful to say the least when attempting to pick up my grandson and the application wasn't posting the child's father as an authorized person to pick him up.

Positive: Too early to tell. Have only used this app twice and it failed to post the authorized account on the second try.

Negative: Student's father and grandfather shared the same first and last name which the application doesn't like. Two accounts with the same name but different addresses and phone numbers should be allowed or at least flagged right away with the proper feedback during the account creation process.

Summary: So far, it has been a little rough, but I'm still new to the app. A+ to customer support for helping me immediately!

Positive: Customer support - I had a question that was answered almost instantly and with a positive resolution!

Negative: I was confused about what to do, my child didn't show up in the app and I was not able to add him myself. The app asked me for a QR code, which I didn't have and the school didn't know what that was either.

Summary: It's just the 1st day for me. I would prefer to not have this extra something to do at school drop-off. I see this app check-in as being inconvenient.

Positive: If PikMyKid helps to make the transition into the school quicker for parents/kids I approve. I contacted support via their app and i received a quick response via email.

Negative: The feedback could have come in the app. If there could be a messages tab that would be great.

Summary: Fair. It did help greatly on a stormy day when allowing parents to properly announce when outside. Allowed the counselor to so nicely escort my daughter out with an umbrella. When delegating works, it is very convenient to streamline notifying camp which parent is picking up which additional kids.

Positive: When it works, it makes pick up very easy, allowing counselors to know if we are outside and they are inside.

Negative: It often doesn't properly note that I have arrived at the location, so doesn't open the announce button for me to acknowledge I am there.
When assigning between carpooling parents, it doesn't consistently acknowledge/share the assignment.

Summary: I appreciate the application from a safety point of view - that's great. It could be more intuitive and allow delegates to be assigned on the day of pick up.

Positive: It does what it's supposed to do - make sure that my kid isn't picked up by a stranger. It also allows other to be delegated to pick up my kid when I can't.

Negative: It's not the most intuitive application to be honest. Adding Delegates should be easier. Also, the fact that you can't change a Delegate on the same day is absurd, IMHO. If I need a last minute change, I should be able to do that.