Paessler PRTG Reviews

Summary: This product is quite easy and very friendly to install and operate and you can explore the MIB so you can choose the right OID for a sensor.

It is recommended to be monitor tool software and it has been proven.

Positive: It is quite easy to operate and is a good and complete resource and has proven to be the choice of network administrators in various IT administrator circles.

Negative: Can only be used on the Windows operating system but it's not a big problem.

Summary: Great tool.
Recommended for IT Pro.

Positive: Accuracy and efficiency in monitoring IT Infrastructure.
User friendly administration.
IT Administrators & NOC's best tool.

Negative: No comments.
No upset.

Summary: In the competitive landscape of network monitoring tools, PRTG Network Monitor stands out as a robust and easy-to-use solution. Its feature-rich design, coupled with excellent scalability and support, makes it an ideal choice for businesses of all sizes. While the pricing might be a consideration, the benefits in terms of network reliability and performance analysis make it a worthwhile investment. If you're seeking a dependable network monitoring tool, PRTG Network Monitor is definitely worth exploring.

Positive: Scalability: Whether you're managing a small network or an enterprise-level infrastructure, PRTG scales seamlessly. It can accommodate the growing needs of your network without compromising performance.

Third-Party Integrations: PRTG integrates well with various third-party applications and services, allowing for a more holistic approach to network management. This versatility enhances its functionality significantly.

Excellent Customer Support: Paired with an intuitive knowledge base, PRTG’s customer support team is responsive and knowledgeable. Their assistance ensures that you can make the most out of the software, resolving any queries promptly.

Negative: Pricing Structure: While the software offers immense value, the pricing structure can be a drawback for smaller businesses or startups with limited budgets. However, the investment is justified by the comprehensive features and support provided.

Initial Setup Complexity: Though the interface is user-friendly, the initial setup might be a bit complex, especially for users with minimal IT background. A more guided setup process could improve the onboarding experience.

Summary: In total, the product is quite good and with enough possibilities to expand all the monitoring cases.

Positive: The product has been on the market for years. It remains stable and continues to offer more features. PRTG support is excellent.

Negative: Although it is a good product. The price is too high for medium-sized companies.

Summary: Good product, very good support (extremely important!), and in the standards area, a pretty complete portfolio in terms of scope of services.

Positive: PRTG is an extremely useful monitoring tool with a seemingly endless range of functions, at least once out of the realm of "the possible" is felt here no limit, because you can somehow bend everything to your liking, and if you ever get stuck, Paessler's support conjures a BETA sensor out of the bag, and you are provided with what you would like. Properly exposed, and sensibly configured and maintained, hardly any wishes remain unfulfilled, and if they do, they are at least of an exotic nature, and somehow the girls and guys from the support department manage to bend an existing sensor so that it can be monitored after all.

Negative: Sometimes I am a bit overwhelmed because of the clearly winding paths to the goal, and here a much more extensive knowledge base would be much more helpful, but as already mentioned, the support helps you with almost all questions, so that you ultimately get to your goal.

From a certain performance level, i.e. > 1,000 active sensors, the sheet metal under the PRTG core should be well performing and have a really fast network connection to the probes, otherwise the whole thing becomes a bit sluggish.

Summary: PRTG is a tool that is critical to my daily work in infrastructure. I could not do the job I do without it.
PRTG is so useful, I use PRTG in both my work and personal life in order to give me the insight I need to support my users with the quickest possible turnaround.
PRTG makes me look like a super hero because I have my finger on the pulse and have all the information I need at my fingertips.
I can't rate PRTG Network Monitor highly enough, I highly recommend.

Positive: * The 100 sensor Free Licence is so good that I use PRTG in community volunteer work for very small system monitoring applications.
* The ease of adding devices, automatically discovering them and alerting set on threholds that I can control is fantastic.
* The ability to store comments in the Sensors, Devices and branches of the Hierarchy tree is brilliant. We often use PRTG as a knowledge repository for comments and pertinent information about a site or system.
* The flexibility to easily rearrange items and modify the setup is brilliant
* I love having a GUI Desktop app as well as the Web interface to use

Negative: * The web interface is difficult to use for very large deployments, but the Desktop app does a brilliant job, so it doesn't matter really!

Summary: Overall the product is very performing and easy to install and use through the wizards it is possible to add different types of sensors and you don't have to worry about installing particular MIB packages to monitor the most common types of hardware.

Positive: PRTG impresses with intuitive setup, comprehensive monitoring, customizable alerts, and insightful reports.
Better integration with OT world and great performances.
A must for network admins!

Negative: The price should be slightly lower in order to allow it to be sold even to small companies that need overall monitoring.

Summary: Easy installation, easy config. Many sensors. Customizable. Best snmp monitoring, Best Netflow. Software ok.

Positive: Easy to use. Easy setup. No special know how required. Easy to buy.
Graphical aspect ok.
Secure and affordable.

Negative: Windows only platform.
No backup.
No special plugin.

Summary: Overall great software to use, easy to navigate and provides a comprehensive overview of many key networking resources.

Positive: Easy to use and incredibly powerful monitoring tool. I’ve been using it to monitor and extensive UK wide network for the last 8+ years.
Their new invitations keep the software relevant and always pushing forward.
Support for the couple of times that i’ve had to use it have been quick to respond, with the softwares ability to attach diagnostics directly from the admin panel it reduces the need for lengthy interactions collecting data, getting us to a resolution much quicker.

Negative: The fact that it is currently only available to host on windows is a bit a draw back. Say this however the currently development into a linux based system is showing promise.

Summary: - Very good choice for vast variety of monitoring purposes.
- Fulfills needs from simple solution to extremely complex monitoring

Positive: - Easy and intuitive to use
- Easy to get started
- Very, and I do mean VERY many ways to use, lot of Out of the box manufacturers supported.
- User and rights management with AD groups
- Easy to expand
- Easy to maintain from software point of view (Updates)
- Excellent customer service

Negative: - Advice to test and plan ahead the structure, it will expand, once You get hold of it
- Also plan the rights and access part to Your devices. Use good passwords and plan ahead.

Summary: Technically is a great solution with a nice support, the Paessler team help us very fast and solve our problem asap.

Positive: A very fast attention to our requirements, and a paramount attention from presales team, they understanding perfectly our needs and provide us a fast answer.

Negative: When we receive a quote Paessler made a retrofit for some unexpected charges.

Summary: The software is incredibly complete, it gives us visibility of all infrastructure, the Android and iOS app help us to receive notifications of important metrics and even monitor from everywhere.
The permissioning is very good giving us possibility to give our customers permission to just their monitor.

Positive: Easy to use.
Simple to deploy and maintain.
Android and IOS app.
Good permissioning and MAPs for monitor.
Simple integration.

Negative: Couldn't be installed on Linux.
Cluster could work as active-backup and sync databases.

Summary: A happy users/admin for many years in different branches and different companies. I really advise this product.

Positive: I have used PRTG for many years now. First when I worked for ABNAMRO and later at other it companies. Value for money is great. Service is superb. Easy to install and maintain. I have tried another SaaS solution, but still prefer PRTG.

Negative: None, it has everything I need. I really can't think of any.

Summary: My company uses PRTG to monitor our customers' IT systems, offering a plus that verifies their systems in real time by proactively intervening on detected problems.

Positive: The product allowed me to have a proactive check on the health of the HPE Msa storage, the support gave me help on the optimal configuration.

Negative: After a long time using this solution, no problems or difficulties in using it are reported.

Summary: This is the new companywide monitoring solution.
From August on I will be one of two admins for the whole company. Hope that everything runs fine like the last months.

Positive: Easier to handle as Nagios.
Easy to configure the Cisco devices and the sensors.
Simple user management.

Negative: We decided to use SNMP v3. This is the way to make you problems with Cisco (health) sensors.