Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Daylight combines cutting-edge agentic AI with top-tier human skills to offer an advanced managed detection and response service that transcends mere notifications, striving to “take command” of your cybersecurity landscape. It ensures comprehensive monitoring of your entire environment, leaving no gaps, while providing context-sensitive protection that adapts and evolves based on your systems and historical incidents, including communications through platforms like Slack. This service boasts an exceptionally low rate of false positives, the quickest detection and response times in the industry, and seamless integration with your existing IT and security tools, accommodating limitless platforms and integrations while delivering actionable insights through AI-enhanced dashboards without unnecessary noise. With Daylight, you receive true comprehensive threat detection and response without the need for escalations, round-the-clock expert assistance, tailored response workflows, extensive visibility across your environment, and quantifiable enhancements in analyst efficiency and response time, all designed to transition your security operations from a reactive stance to a proactive command approach. This holistic approach not only empowers your team but also fortifies your defenses against evolving threats in the digital landscape.
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CodeStream
CodeStream is a versatile open-source extension that enhances the functionality of IDEs like VS Code, Visual Studio, and JetBrains by integrating collaborative tools directly into the development environment. It streamlines workflows by allowing users to manage pull requests from GitHub, BitBucket, and GitLab, as well as handling issue tracking from platforms such as Jira, Trello, Asana, and several others. Additionally, CodeStream facilitates cohesive code discussions that link seamlessly with communication tools like Slack, Microsoft Teams, and email, while also providing in-editor notifications to keep developers informed. With CodeStream, programmers can quickly understand, review, and write code more efficiently, simplifying the process of getting answers to queries by merely selecting code and typing questions. It helps preserve valuable institutional knowledge by ensuring that discussions and insights are kept alongside the source code. Furthermore, the platform automatically mentions code authors based on git blame information, ensuring that relevant contributors are always in the loop. Conversations are persistently connected to specific code locations, maintaining context as branches evolve and new code is merged in, creating a dynamic and integrated development experience. This level of connectivity fosters a culture of collaboration and efficiency within development teams.
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SmartGit
SmartGit is compatible with platforms such as GitHub, Bitbucket, GitLab, and Azure DevOps, catering to both newcomers to Git and enhancing productivity for seasoned developers. The application features a user-friendly interface that is consistent across Windows, macOS, and Linux, providing a range of functionalities such as a graphical representation of merge and commit history, the ability to easily reorder commits through drag and drop, and maintaining speed even when working with large repositories. You can utilize your SmartGit license across multiple devices and operating systems without restrictions. Additionally, SmartGit offers tailored integrations for GitHub, Azure DevOps, Bitbucket (including Bitbucket Server), and GitLab, facilitating the creation and resolution of Pull Requests and Review Comments. Importantly, SmartGit can also be employed as a standard Git client, allowing you to manage your own Git repositories or interact with other hosting services seamlessly. This versatility makes it a valuable tool for developers at all levels.
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