• Name: Shakir A.
    Job Title: PM
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Was excellent service

    Date: May 29 2023

    Summary: Service was really good and i will surely will recommend to everyone for those needed this their daily life.

    Positive: Service was really good and i will surely will recommend to everyone for those needed this their daily life.

    Negative: The reset password page dint work and tried login multiple times but went in vain.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Admin
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Customer service ever

    Date: Apr 16 2023

    Summary: Customer service off the chain, product could use a little tweaking, Kinda hard to edit documents and conversion from one to another not always smooth. OCR could use some tweaking.

    Positive: Agent was quick and effective and answered my questions, Knew her stuff! Give her Kudos and a raise!

    Negative: The website was a bit vague with the promotion. I expected a better performance.

    Read More...
  • Name: Andy H.
    Job Title: Propritor
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Form king

    Date: Apr 14 2023

    Summary: As I said, great software at a very competitive price. I will remain to be a loyal user. After the bugs and featured requests are resolved, you will then have an awesome product.

    Positive: I like that it does almost everything that adobe sign does, PDF Architect has an easy to use interface. As pdf software, I have always loved its features and the read aloud is super handy.

    Negative: I have noticed a few bugs and I have made some featured requests. This can always be expected. You guys welcome any feedback.

    The issue with not being able to select a font size in ‘request a signature’ mode makes this excellent feature unusable . Something to tackle for you guys.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Retired
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Support is amazing!

    Date: Apr 10 2023

    Summary: Every time I have asked for help I receive it timely and effortlessly. Great people to work with. The program is easy to use. Support is wonderful!

    Positive: I received a response quite quickly and was helped totally. The program is easy to use and support is great!

    Negative: I cannot think of anything I do not like. There is nothing bad about the program or the support.

    Read More...
  • Name: Mark R.
    Job Title: Owner, CFO, VP
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fix Account Login Information

    Date: Mar 15 2023

    Summary: Molly was fast and accurate, she did a wonderful job. I she was available , she could work for me that attitude.

    Positive: Molly just went to work, got the idea that i relayed to her and figures it our and fixed our problem in about 10 minutes
    she was great.

    Negative: Everything was great and she, Molly, knows her product.

    Read More...
  • Name: David S.
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best PDF software I've used

    Date: Feb 25 2023

    Summary: Ive not looked to change in well over a decade, its my go to PDF programme. Its ease of use and the usefulness of all the modules is what makes this PDF programme stand out from the others, the converter is the best as well.

    Positive: The app, but just as important, the outstanding customer support, if there is a problem, they deal with it, they treat their customers as prized possessions, so from that point of view, everyone else is second best.

    Negative: The fact you can no longer buy it outright and still get the updates, but that does not distract from its overall quality and ease of use.

    Read More...
  • Name: Nimal C.
    Job Title: Principal and Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Support for a Good Product

    Date: Feb 24 2023

    Summary: Very good product and value for money for professionals and scientists like me. I like it very much.

    Positive: Very good product and value for money for professional scientists like me. Use is very elegant and easy.

    Negative: Additional features need to be purchased separately.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT Administrator
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One of the best PDF writers

    Date: Feb 22 2023

    Summary: We use only the PDF creator tool from PDF Architect.
    This works fine for us and make PDF creating easy.

    Positive: Easy to use.
    A lot of features, to support making PDF-Files from other applications.
    Supports encrypting.

    Negative: A little bit tricky install and uninstall, if you prefer only the PDF creator tool.

    Read More...
  • Name: Larry A.
    Job Title: Value Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Architect 7

    Date: Feb 13 2023

    Summary: Excellent support, Very happy with PDF Architect Version 7. I currently am using version 7, and have no cons with this version. Now 8 and 9 I did not like the changes that were made and 9 has some major delay issues. I had to switch back to version 7, could not do my work with version 9.

    Positive: I after trying a few different PDF editors have found the Source forge has been the best for me for the money. I started out with version 4, I am up to and running now version 7. Now this is not against PDF Architect, but version 8 & 9 I had issues with so I went back to 7, I am very happy with this version. Just give them a little time to get the bugs out of version 9, or maybe version 10 when it comes out might fix some of the issues I was having. I can tell you their support is excellent. They have helped me with a couple of issues and that support was great...

    Negative: I currently am using version 7, and have no cons with this version. Now 8 and 9 I did not like the changes that were made and 9 has some major delay issues. I had to switch back to version 7, could not do my work with version 9.

    Read More...
  • Name: Mariann G.
    Job Title: Promar Building Services, LLC
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Outstanding Customer Support

    Edited: Feb 08 2023

    Summary: I feel my prior comments express that I am extremely pleased with my overall experience using their products.

    Positive: No matter how good software may be, there will always be a reason at sometime to need customer support. That is why I put a lot of importance in that area. PDF Architect excels in that area and have no problem recommending all of their products.

    Negative: I have not experienced any issues that I could classify as a con.

    Read More...
  • Name: Arujuna A.
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    PDF Architect 9

    Date: Jan 29 2023

    Summary: Was frustrating initially in activating until the support people resolved it. This took longer than anticipated.
    Now that all is sorted it is an excellent product as I have used the previous versions (PDF 6, 8) before without issues.

    Positive: The many features are very useful once one learns to navigate and use them. Some self learning is required, not an issue. That is why Ease of use is scored as good.

    Negative: The self education part can be improved. The continuous reminder to upgrade is not required.

    Read More...
  • Name: Anne P.
    Job Title: Operator/ Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Assistance with PDF Architect

    Date: Jan 25 2023

    Summary: Excellent product. I use it daily and have been recommending it to friends and colleagues since I started using the product.

    Positive: The assistance provided was courteous, efficient, and happily resolved my issue. She was extremely competent and communicated well.

    Thanks.

    Negative: No problems with the product. It serves me well in a multitude of ways.

    Read More...
  • Name: Stephanie T.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Customer Service!!!

    Date: Jan 21 2023

    Summary: I believe I have relayed my great satisfaction for an excellent experience with Calvin of your support staff!!!

    Positive: Calvin was absolutely wonderful and helped me solve my issue within minutes. I appreciated his professionalism as well as his concern for the quick resolution of my issue.

    Negative: I cannot think of anything that I did not like in the experience I had today.

    Read More...
  • Name: Laurie J.
    Job Title: Community volunteer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent upgraded product and customer service

    Date: Jan 21 2023

    Summary: I upgraded to PDF Architect Pro after using the free product for many years. My work product has become more sophisticated and the features available in this model addressed those needs.
    I had to upgrade my MS platform after purchasing the Pro version and had some problems. Angela of customer service was instantly available and guided me through all the necessary adjustments. She was courteous, diligent and thorough. I highly recommend PDF Architect Pro and the customer service that accompanies this pdf viewer/editor. Many thanks.

    Positive: Features in the Professional version offer a greatly expanded range of options than the free version of PDF Architect at a very reasonable price.

    Negative: I never had a problem with the free version but it was limited in its application.

    Read More...
  • Name: KG C.
    Job Title: Retired MD
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    I have PDF Architect 4

    Date: Mar 28 2022

    Summary: I bought the perpetual license for PDF Architect 4 many years ago. I love the program. In my estimation this one of the best PDF program, my need are simple, editing, form filling and etc.

    The support are excellent, when my PC hard Drive crashed, the support team gave me a new product key to continuing using the program.

    Positive: Easy to use. Friendly support team. Great price for perpetual license. I have tried many other PDF programs, most of the paid program wanted to sell subscription service, I am a retired individual and don't see a good reason for me to pay for subscription.

    Negative: None

    Read More...