Air
Consolidate your team's resources in a well-structured workspace that is organized, version-controlled, and simple to share. While Air securely stores your content, it also offers intelligent search capabilities, guest access, customizable layouts, version tracking, and effortless sharing, enhancing every aspect of the creative journey. Don't let your valuable assets languish in folders and zip files; instead, plan social media campaigns, develop streamlined presentations, and arrange your materials in a workspace that embodies your brand identity. Effortlessly navigate your workspace using features akin to a search engine, where tools like image recognition and smart tags empower all team members to independently find assets. The only challenging element of the feedback process will now be the feedback itself, as you can create public boards that allow guests to upload directly to your workspace. Engage in commentary, initiate discussions, and make selections with context, all while staying updated on new modifications and clearly tracking the most recent version of each asset. This streamlined approach not only boosts collaboration but also fosters creativity within your team.
Learn more
Square POS
Square POS is a simple, intuitive point-of sale (POS) solution. It provides a rich set of tools for inventory tracking, sales tracking, online payment processing and digital receipts. Square POS is available for Android and iOS devices. It records transactions offline by storing data locally, then automatically syncing information when there is an Internet connection. Square POS allows users to manage details such as names, prices and quantities. It also offers features such as a barcode scanner and discounts, credit card processing and gift cards, refunds and more.
Learn more
Touchpoint CX
Employees can be empowered to improve customer experience. Use an experience management platform to amplify your Voice of Customer initiatives. It converts customer feedback into real time insights and actions across the entire organization. Improve outcomes and drive action. Motivate and empower frontline staff with personalized dashboards and KPIs to encourage them to take action. Close the loop with case management to recover customers at-risk. Get immediate action through real-time alerts. Comprehensive feedback collection. Automate feedback collection across channels and touchpoints. Unify operational and customer data into one enterprise view. Personalised event-triggered surveys allow you to engage customers right now. Focus your feedback on the most important moments of complaints management. In-depth insights and analysis. Flexible reporting dashboards provide relevant insights for each employee and business area.
Learn more
Verint Digital Behavior Analytics
Customer session replays capture vital interaction data, including mouse movements, touch gestures, clicks, and form submissions. By focusing on these actions, businesses can enhance their customer experience (CX) based on authentic behaviors observed in digital spaces.
In many cases, feedback from customers alone may not suffice. Extracting useful insights from vague comments can be challenging, and implementing effective changes can prove even more difficult. With Verint Digital Behavior Analytics, the adage "seeing is believing" comes to life. This platform seamlessly combines customer feedback with session replays, providing immediate clarity and a comprehensive view of the customer journey. By linking these replays to key performance indicators (KPIs), organizations can scrutinize real customer interactions, swiftly identify pain points, and address issues that detrimentally affect digital experiences and conversion rates. This combination of qualitative and quantitative data empowers businesses to make informed decisions and improve overall customer satisfaction.
Learn more
