WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty.
WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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NuOrder
NuORDER is a leading B2B e-commerce platform helping brands deliver a seamless, more collaborative wholesale process, where buyers can browse products, plan assortments and make smarter buys in real-time.
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IdoSoft
IdoSoft specializes in providing software solutions for inventory management and point-of-sale systems tailored for independent dealers and retail businesses in North America as well as over 60 other countries. The software facilitates the management of sales transactions, inventory oversight, customer information, and reporting through a cohesive Windows-based platform that leverages contemporary programming technologies for real-time functionality and enhanced profitability. It is designed with user-friendliness in mind, featuring intuitive interfaces for processing sales, scanning barcodes, checking product availability, and retrieving customer account details, while also accommodating crucial retail activities such as handling special orders, processing returns, and conducting pricing inquiries. Key inventory management capabilities encompass monitoring stock levels, establishing reorder thresholds, creating purchase orders, and generating comprehensive inventory and sales reports that assist retailers in sustaining optimal stock levels and evaluating their performance. Additionally, IdoSoft's solutions are built to adapt to the unique needs of different retail environments, ensuring that businesses can efficiently operate and grow in a competitive market.
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