NCR Voyix Description

NCR Voyix presents an extensive array of retail solutions aimed at improving customer interactions and optimizing store management. Their platform combines point-of-sale systems, payment processing, back-office operations, and eCommerce features, allowing retailers to effectively oversee both physical and online sales channels. With a rich heritage spanning over 135 years in the retail sector, NCR Voyix has positioned itself as a frontrunner in providing award-winning technologies, serving more than 100,000 stores worldwide. Their innovative solutions are designed to enable retailers to keep pace with customer expectations, enhance service delivery, and boost operational efficiency. By utilizing the expertise offered by NCR Voyix, retailers can integrate different elements of their operations, such as POS systems, payment methods, analytics, and customer loyalty initiatives, to create a fluid and captivating shopping experience. Ultimately, this holistic approach not only benefits retailers but also significantly enhances the overall customer journey, fostering greater satisfaction and loyalty.

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
NCR Voyix
Year Founded:
1884
Headquarters:
United States
Website:
www.ncrvoyix.com/retail

Media

NCR Voyix Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Types of Training
Training Docs
Customer Support
Online Support

NCR Voyix Features and Options

Retail Management Software

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics
eCommerce

Point of Sale Software

Electronic Signature
Loyalty Program
Multi-Location
Retail POS
Returns Management

NCR Voyix Lists

NCR Voyix User Reviews

Write a Review
  • Name: Eric G.
    Job Title: VP of Sales
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Ex user of NCR Counterpoint

    Date: Oct 27 2021

    Summary: Counterpoint was a very strong program that met all of our expectations, until it was purchased by NCR. At this time, the upgrades stopped coming and the software stayed behind compared to the competition. It lacked OMNI channel between a brick/ mortar store and a web store. It also lacked communication with the customers.

    Positive: Counterpoint is a very strong program that we used for many years. It is very flexible and customizable.

    Negative: We feel that once NCR bought Counterpoint, the upgrades slowed down and the software started to fall behind the competition.

    Read More...
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