Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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HubSpot AEO is a specialized optimization tool designed to help businesses increase their visibility in AI-generated search results. It focuses on how brands are represented in answers provided by AI platforms such as ChatGPT, Gemini, and Perplexity. The platform provides a visibility score that measures how frequently a business appears in AI responses and evaluates the sentiment of those mentions. It also identifies and tracks relevant prompts that potential customers are using when interacting with AI tools. HubSpot AEO analyzes the sources, domains, and content types that influence AI-generated answers. This allows businesses to understand what drives their presence in AI search results. The platform provides clear, prioritized recommendations to improve visibility and performance. Integration with HubSpot’s CRM enhances insights by using customer data to refine optimization strategies. The tool simplifies the process of adapting to AI-driven search trends without requiring deep technical expertise. Overall, HubSpot AEO helps businesses stay competitive as AI becomes a primary discovery channel.
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DigiClips
Our coverage spans television and radio across 210 locations in the United States and select international regions, alongside online platforms such as newspapers, magazines, websites, blogs, and social media. Our broadcast reports provide comprehensive text, previews, and media insights, while video and audio clips are expertly edited for digital delivery or packaged on DVD or CD. We also offer verbatim transcripts and services for verification and compliance. Additionally, our research reports include media values, audience metrics, and detailed audio content. There are no charges per hit or mandatory subscriptions, and we provide various formats at no additional cost, ensuring a seamless experience without video interruptions or glitches. We guarantee 100% accuracy in compliance and verification checks for both your media and that of your competitors, covering programs, commercials, and public service announcements. Our monitoring capabilities extend to mentions and topics of interest across all media types, including the often-overlooked content from social media and blogs, for which we can provide reports complete with links to the original sources. This comprehensive approach ensures that you stay informed about all relevant media discussions and trends.
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CyberAlert
CyberAlert® offers a range of services including news surveillance, press clipping, monitoring of television broadcasts, and tracking consumer-generated content such as discussions and word-of-mouth. Each media monitoring and press tracking service is tailored to fit your unique requirements. The system provides automated global news and press surveillance from over 55,000 online sources in more than 250 languages, ensuring delivery by the next morning through email. You can choose to monitor news locally, nationally, or globally, with the innovative Same Story Exclusion™ (SSE) feature which ensures you receive only one report daily for any particular news item, filtering out duplicates from various sources. This intelligent service prioritizes significant news clips while ignoring trivial mentions, ensuring you receive the most relevant information. With coverage of over 55,000 global news outlets, it guarantees thorough press tracking. Additionally, today's online news and press clips are made available throughout the business day, sourced from 6,500 prominent news providers around the world, ensuring you stay updated in real-time.
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