
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Iris provides integration-ready identity and cyber protection solutions that help organizations add powerful customer security capabilities directly into their existing products — without building from scratch. Designed for modern digital platforms, Iris makes it easy to embed identity protection into apps, portals, and customer experiences at scale.
Identity Protection API
Iris’ API suite delivers a multitude of protection solutions—including dark web monitoring & alerts, credit services, risk assessment tools, device protection, and more—into your platform. Teams can fully control the user experience, data flows, and customer journeys while leveraging Iris’ underlying technology and data aggregation.
Micro-Experiences
Prebuilt, customizable UI components that can be embedded directly into your application. These lightweight modules allow teams to quickly deploy identity protection features — such as alerts, dashboards, and monitoring tools — with minimal development effort.
Built for flexibility, Iris supports multiple integration approaches, enrollment methods, and data handling models, so organizations can choose how information flows between users, their systems, and Iris. The platform is designed to scale across large user bases while maintaining strong security and performance standards.
By making identity protection a native part of the user experience, Iris helps organizations increase engagement, strengthen trust, and deliver meaningful, always-on protection to their customers.
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Mobileye
Mobileye offers a wide range of advanced driver-assistance systems (ADAS), extending to autonomous vehicles for public transportation and goods delivery, as well as consumer automotive applications. By managing the entire process from silicon production to the implementation of self-driving technology internally, Mobileye harnesses multiple efficiencies and synergies, enabling large-scale deployment of autonomous vehicles. Since its inception, the company has focused on developing both hardware and software in-house, which has led to the creation of highly effective technological stacks that excel in cost-performance efficiency. Every product from Mobileye is designed with safety as a core principle, supported by a comprehensive strategy aimed at making this cutting-edge technology accessible to the general public. This commitment to innovation and safety ensures that Mobileye is well-positioned to lead the future of autonomous driving.
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Helm.ai
We provide licensing for AI software that spans the entire L2-L4 autonomous driving framework, which includes components like perception, intent modeling, path planning, and vehicle control. Our solutions achieve exceptional accuracy in perception and intent prediction, significantly enhancing the safety of autonomous driving systems. By leveraging unsupervised learning alongside mathematical modeling, we can harness vast datasets for improved performance, bypassing the limitations of supervised learning. These advancements lead to technologies that are remarkably more capital-efficient, resulting in a reduced development cost for our clients. Our offerings include Helm.ai's comprehensive scene vision-based semantic segmentation, integrated with Lidar SLAM outputs from Ouster. We facilitate L2+ autonomous driving capabilities with Helm.ai on highways 280, 92, and 101, which encompasses features such as lane-keeping and adaptive cruise control (ACC) lane changes. Additionally, Helm.ai excels in pedestrian segmentation, utilizing key-point prediction to enhance safety. This includes sophisticated pedestrian segmentation and accurate keypoint detection, even in challenging conditions like rain, where we address corner cases and integrate Lidar-vision fusion for optimal performance. Our full scene semantic segmentation also accounts for various road features, including botts dots and faded lane markings, ensuring reliability across diverse driving environments. Through continuous innovation, we aim to redefine the boundaries of what autonomous driving technology can achieve.
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