Merlua Reviews

GlossGenius is an all-in-one business management platform for appointment-based businesses in beauty, health, and wellness, including salons, spas, medspas, wellness clinics, fitness studios, and more. It combines online booking, scheduling, payment processing and POS, marketing, client management, staff and payroll tools, and a suite of AI agents in one system. More than 120,000 beauty, wellness, and health businesses use GlossGenius, including over 5,000 aesthetic and medspa practices that use it as their HIPAA-compliant EMR. On average, businesses on GlossGenius earn 26% more revenue in their first year, reach a 75% rebooking rate, and save 40+ hours a month on administrative work. What sets GlossGenius apart is that it handles the operational work automatically, rather than adding tasks to business owners' to-do lists. GlossGenius books appointments, fills waitlist cancellations, rebooks clients, re-engages clients who have gone quiet, and scans the business's data for revenue opportunities. It is the only platform in the category with a full AI agent team: an AI Growth Analyst that surfaces revenue opportunities from daily data, an AI Receptionist that answers calls and texts 24/7 and books the roughly 50% of inquiries that arrive after hours, and an AI Marketer that writes and sends campaigns on its own. GlossGenius is best for beauty, wellness, and health businesses that want to grow revenue and automate admin, and it fits both single-location businesses and multi-location teams. It is a common choice for businesses switching from Square, Vagaro, Boulevard, Zenoti, Meevo, Fresha, Mindbody, StyleSeat, or Acuity. On payments specifically, GlossGenius charges a flat 2.6% per transaction.