3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat.
The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.
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CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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SYNERGYCHAT
SYNERGYCHAT offers a fully live online chat service tailored for your website, boasting over a decade of experience as a national provider. Established in 2012, SYNERGYCHAT set out with the goal of delivering exceptional live chat services to various industries. By partnering with us, you can enhance the digital experience you provide to your customers. We identified early on the limitations of automated systems in this field, which often led to subpar customer service and increased frustration among users. Essentially, ineffective chat support can be more detrimental than having no chat option at all. Our live chat support service serves clients throughout the United States and Canada, and we have the potential to significantly increase your online leads each month. On average, our clients convert between 5-15% of leads generated from live chat, resulting in a remarkable return on investment that can multiply by 10-30 times, all while maintaining affordable pricing. Additionally, you have the flexibility to adjust or discontinue your subscription whenever it suits your needs, ensuring that our service remains aligned with your business goals. By choosing SYNERGYCHAT, you're investing in a solution that prioritizes customer satisfaction and engagement.
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DeskMoz
DeskMoz offers a premium live chat service with managed human operators available 24/7 for your website, ensuring expert support every hour of the day. Our in-house agents are highly trained and experienced, setting us apart from competitors who rely on freelancers and remote workers. We provide exceptional live chat services not just for websites but also for your Facebook Page, making it easy to engage with customers through a simple setup process. Our live chat experts are dedicated to addressing sales inquiries from your online visitors, resulting in a remarkable increase in qualified leads—up to three times more than before. Furthermore, we pride ourselves on the fastest turnaround time in the live chat outsourcing industry, deploying our skilled team to your site within just 24 to 48 hours. DeskMoz's 24/7 live chat services are not only more effective and responsive but also more cost-efficient compared to traditional phone and email support. Trusted by over 200 well-known global brands, we are committed to enhancing your customer engagement experience. By choosing DeskMoz, you can ensure that your customers receive timely and professional assistance, ultimately boosting your business's success.
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