ManageEngine OpManager Reviews

Summary: ManageEngine OpManager is a powerful and feature-rich network monitoring tool that excels in providing real-time visibility, performance monitoring, and fault management across diverse network infrastructures. Its strengths lie in its ease of use, comprehensive monitoring capabilities, and scalability, making it suitable for businesses of various sizes. However, it does come with some drawbacks, including a steeper learning curve for advanced features, especially for teams without prior experience, and the potential for significant resource usage in larger deployments. The pricing structure, while flexible, can be costly for smaller organizations, especially when accessing advanced features or scaling up. Additionally, while the mobile app offers some functionality, it is not as feature-rich as the desktop version, and integration with other systems can be complex. Despite these cons, OpManager remains a solid choice for IT teams looking for a comprehensive network management solution, though it’s important to weigh these considerations against your specific business needs and network environment

Positive: OpManager offers continuous monitoring of critical network components, including routers, switches, firewalls, and servers. The software tracks metrics like bandwidth, uptime, CPU usage, memory consumption, and response times. Alerts are generated for any performance issues, allowing IT teams to proactively address potential problems

The customizable dashboards allow IT administrators to visualize network performance, health, and status at a glance. Dashboards can be tailored to show the most critical metrics, which helps improve decision-making and response times

OpManager supports a broad range of devices and vendors, including Cisco, Juniper, HP, Dell, and others. This versatility ensures that businesses with diverse hardware and software configurations can use the platform effectively

The software supports highly configurable alerting systems, including email, SMS, and integration with external systems. Alerts can be set based on various thresholds and conditions, ensuring that teams are notified immediately when performance drops or a device goes down

OpManager is highly scalable, supporting both small businesses and large enterprises. With distributed monitoring, it can scale as needed to monitor thousands of devices across multiple locations

Negative: While the basic functionality is easy to use, some of OpManager's more advanced features—like custom scripting, advanced alerting, and in-depth reporting—can have a steeper learning curve. IT teams without prior experience may need time to fully utilize the platform’s more complex capabilities

While OpManager does offer a mobile app, it is somewhat limited compared to the desktop version. For example, advanced troubleshooting features and custom dashboards might not be fully accessible or easy to use via the mobile interface, which could be a drawback for on-the-go monitoring

Summary: ManageEngine OpManager is a very useful tool for monitoring servers, apps, and network devices in real time. It tremendously supports our IT management and efficiency goals by giving my organization clear insights, configurable dashboards, and dependable warnings that make it easier to handle performance issues promptly and maintain seamless network operations.

Positive: Advanced Root Cause Analysis
Support for SNMP and WMI Monitoring
Network Mapping Capabilities
Multi-Level Thresholds for Alerts
Integration with ITOM and ITSM Tools
Compliance and Audit Reports
Mobile App for Remote Monitoring

Negative: Complex Configuration for Advanced Monitoring
Limited API Integrations
Minimal AI-Driven Insights
Advanced SNMP Traps Complexity

Summary: ManageEngine OpManager provides reliable and versatile network monitoring for organizations of various sizes.It excels in real-time data accuracy and comprehensive tracking, supporting proactive infrastructure management.The platform's dashboards and visual mapping make network insights accessible and actionable.

Positive: Real-time performance metrics and configurable alerts enable proactive issue identification and response.
Customizable dashboards allow users to tailor the interface to their specific monitoring needs.
Automated network discovery simplifies device detection and initial setup, saving valuable time.
Integration options with other tools enhance functionality and create a more cohesive IT management ecosystem.
The platform is affordable for SMBs, yet scalable for larger organizations, making it accessible to a wide range of users.

Negative: Complex alert configurations can overwhelm new users with too many customization options.
Limited customization in report templates may not fully meet the reporting needs of some users.
Licensing options can be complex, with add-ons and modules adding to overall costs.
Occasional delays in email alerts may hinder rapid response to critical issues.

Summary: ManageEngine OpManager helps in comprehensive network monitoring with real-time performance tracking and proactive alerts. By this we can be able to customize the dashboards and detail reporting. It has the good customer support.

Positive: 1. ManageEngine OpManager is User friendly interface so new beginner also can learn easily and easy to work.
2. OpManager is capable of integrating the ManageEngine products as well as the third party products also.
3. It is the best tool for the performance monitoring like CPU, memory and bandwidth utilizations.

Negative: 1. In OpManager, sometimes we are facing the email alerts delay and alert configurations are also little difficult.
2. Facing lag issues while accessing the large data sets.

Summary: ManageEngine OpManager is a powerful and feature-rich network monitoring solution that excels in real-time monitoring, fault detection, and performance management, making it ideal for both small and large organizations. It offers a user-friendly interface, robust customization options, and scalable architecture, but it does come with some drawbacks. The pricing can be steep, especially for small businesses, and the advanced features may require a certain level of expertise to fully utilize. Additionally, OpManager can be resource-intensive, particularly in large environments, and the free version has significant limitations. While it integrates well with other ManageEngine products, its third-party integration options are more limited, and the alerting system may become overwhelming without proper configuration. Despite these challenges, it remains a strong contender for businesses looking for comprehensive, real-time network monitoring and management.

Positive: 1) OpManager provides detailed monitoring of various network devices, including routers, switches, firewalls, servers, virtual machines, and applications, making it a one-stop solution for network health and performance monitoring.
2) The platform offers real-time monitoring and proactive fault detection. It automatically sends alerts via email, SMS, or other channels when any device goes down, experiences performance issues, or exceeds set thresholds.
3) Users can create custom dashboards and reports, allowing them to focus on the most critical network metrics. Tailored views and regular reports ensure better visibility into network performance.
4) It offers continuous, around-the-clock monitoring of your network infrastructure, ensuring that issues are detected and resolved quickly to avoid downtime.
5) Administrators can configure custom alert thresholds for different metrics, ensuring that they only receive alerts for critical issues and minimizing false positives.

Negative: 1) While the software is relatively easy to set up for small networks, configuring OpManager for larger networks can take a significant amount of time. You may need to manually add and configure hundreds or thousands of devices, set up custom alerts, and fine-tune monitoring policies, which can be resource-intensive and time-consuming.
2) The free version is mostly for small-scale environments, and as your network grows, you’ll need to upgrade to the paid version, which can be expensive for some organizations.

Summary: ManageEngine OpManager is a solid and reliable network monitoring tool that offers a lot of useful features, such as real-time monitoring, customizable alerts, and detailed reporting. It's relatively easy to set up and user-friendly, making it a great choice for small to medium-sized teams. However, it can become a bit overwhelming due to its extensive features, and performance may slow down when managing large networks. While it’s scalable, some advanced configurations and customizations can be complex, and the pricing may become expensive as your needs grow. Despite a few occasional bugs, OpManager is a strong option for businesses looking for a comprehensive network monitoring solution.

Positive: 1) Setting up OpManager was pretty simple. The installation process was smooth, and I didn’t need a lot of technical knowledge to get started.
2) The dashboard is clean and easy to navigate. I can quickly find what I need without feeling overwhelmed, even when managing a lot of devices.
3) It gives real-time updates on the network, so I can immediately spot any issues or outages. It helps me keep things running smoothly.
4) The reporting feature is great. I can generate reports on network performance, device health, and other key metrics to track performance over time.
5) The customer support team is helpful and responsive when I need assistance with issues or have questions about the software.

Negative: 1) As our network grows, I’ve noticed some performance lags when monitoring a large number of devices. The system can get slow with heavy traffic or complex monitoring setups.
2) Certain advanced features, like custom workflows or integrations, can be tricky to configure. I had to spend extra time going through documentation to set them up properly.

Summary: A good and excellent product for Security Operations Center where all the metrics can be monitored with less resource producing greater results.

Positive: 1. Its ease of use and Proactively Monitoring the alerts
2. Single management dashboard for various types of devices
3. Very much helpful for troubleshooting the incidents
4. Best tool for Cyber Security Operations and Process

Negative: 1. Complexity in Thirdy party integrations like non Network devices
2. Customised report has some limitations
3. Scalability also requires hardware upgrades in some cases

Summary: Overall the experience with this vendor and the product is more than satisfactory

Positive: I Like the UI, it's very simple and graphically clean. The support service is very efficient, with only an email you can open a support case

Negative: IP manager, that isn't smart and it takes too many time to implement

Summary: Overall, our experience with OpManager has been highly positive. It has proven to be a reliable and efficient tool for network monitoring, offering real-time insights and customizable dashboards that enhance visibility into our IT infrastructure. The proactive alerts and reporting features have helped us stay ahead of potential issues, reducing downtime and improving overall performance. Its ease of use, combined with strong functionality, has made it a valuable solution for managing our systems.

Positive: I wanted to share some positive feedback on our experience with OpManager. The tool has been extremely effective in streamlining our network monitoring and management processes. Its real-time alerts and detailed reporting have significantly improved our ability to proactively address issues. Additionally, the user interface is intuitive, and the customizable dashboards make it easy to focus on critical tasks. Overall, OpManager has been a valuable asset to our IT operations

Negative: While OpManager has been highly effective overall, there are a few areas where improvements could be made. Some of the features can be overwhelming due to the complexity of setup, especially for newer users. Additionally, we’ve noticed that resource consumption can be high at times, which may affect performance in certain environments. Finally, integrating with other tools and platforms could be more seamless to enhance workflow efficiency.

Summary: Well, I am impressed with the overall offerings that Manage Engine offers, looking forward to seeing more services and applications being offered that will align with AI and Data Science.

Positive: Easy access, retrieval of reports, and getting insights based on our organisation's AD Directory Services.

Negative: Interface enhancements, it must be eye-catching, especially the servicedesk application. I saw a demo, and I think a lot of the interface needs some improvements.

Summary: My overall experience with ManageEngine OpManager has been very positive. As an IT Technical Consultant at Boa Technologies, I rely on tools that provide real-time visibility, automation, and reliability—OpManager delivers on all fronts. It has significantly improved our ability to proactively monitor and manage client infrastructures, reduce downtime, and provide accurate reporting. While the setup requires some effort initially, the long-term benefits in terms of stability, scalability, and ease of use make it well worth the investment. I would confidently recommend it to any organization looking for a comprehensive network monitoring solution.

Positive: Intuitive and customizable dashboard

Real-time monitoring with detailed performance metrics

Advanced alerting and notification system

Workflow automation to streamline routine tasks

Detailed reporting for strategic decision-making

Supports a wide range of devices and integrations

Negative: Initial setup can be time-consuming for large networks

Mobile app functionality is limited compared to desktop version

Licensing can get costly at scale if not planned properly

Summary: ManageEngine OpManager is a comprehensive and feature-rich network monitoring and infrastructure management tool. It excels in providing real-time insights, customizable alerts, and automation capabilities that streamline IT operations. Its intuitive dashboard, broad device compatibility, and integration with other ManageEngine products make it a strong choice for IT teams seeking visibility and control across their network. However, its complexity during initial setup, tiered pricing model, and occasional performance lags in the UI are factors to consider. Overall, OpManager is a powerful solution best suited for organizations with growing or complex IT environments that need centralized monitoring and proactive management.

Positive: ManageEngine OpManager is a robust network monitoring solution ideal for small to large enterprises. It offers real-time performance tracking of network devices, servers, and virtual machines, with support for SNMP, WMI, and CLI. The user-friendly interface and customizable dashboards make it easy to visualize data and detect anomalies. Built-in automation features like workflow and alerting help reduce manual tasks and improve response time. It also integrates well with other ManageEngine tools for a full-stack ITOM solution.

Negative: Despite its strengths, OpManager can be complex to configure initially, especially in large environments with custom monitoring needs. Some users report that the web interface can become sluggish under heavy load. Licensing can get expensive as your infrastructure grows, and certain advanced features (like IPAM, NCM, or firewall log analysis) are available only in higher-tier editions or as separate modules. Additionally, support response times may vary depending on your region and plan.

Summary: OpManager has a more reasonable pricing structure than many other enterprise-level network monitoring products, particularly for small and mid-sized enterprises. This makes it a desirable choice for enterprises on a tight budget without compromising on necessary features.

OpManager can manage small, medium, and large network settings and is very scalable. Its distributed architecture ensures long-term value as your company grows by scaling with your network.

Positive: OpManager offers a comprehensive set of network monitoring services, such as real-time performance monitoring, network traffic analysis, and device detection

OpManager offers a user-friendly interface that is suitable for both rookie and experienced users. The setup process is extremely straightforward, and no advanced knowledge is required to get started.

OpManager is compatible with a wide variety of network devices and protocols, including SNMP, WMI, and CLI, as well as routers, switches, and servers.

If you already use ManageEngine products like ServiceDesk Plus for IT service administration or OpUtils for IP address management, OpManager interacts smoothly with them.

Negative: While OpManager automates some fundamental activities, such as network device discovery, it does not provide the more complex AI-driven insights and automation features that some modern monitoring systems do.

While OpManager is successful at monitoring on-premises networks, its capabilities for monitoring cloud infrastructure (such as AWS, Azure, and others) are fairly limited when compared to those of its competitors.

Summary: Offers a comprehensive monitoring solution that enables real-time network insight and efficient troubleshooting. Its user-friendly dashboard, customizable warnings, and extensive reporting have improved our IT operations. While setup can be hard at first, once installed, it dramatically boosts productivity and optimizes network efficiency, making it a valuable asset for proactive IT management.

Positive: Comprehensive Network Monitoring
Customizable Dashboards
Detailed Reporting and Analytics
User-Friendly Interface
Built-in IT Workflow Automation
Customizable Alerts and Thresholds

Negative: Complex Initial Setup
Resource-Intensive
Frequent Updates Needed
Limited Mobile App Feature
High Customization Learning Curve

Summary: OpManager is robust and admin-friendly network monitoring solution . The tool help in real-time monitoring of critical IT infrastructure, including servers, routers, switches, and virtual machines, with support for multi-vendor environments.

The tool's ability to integrate with other IT management solutions, along with its scalability, is a major advantage for growing enterprises.

However, some admin might see some performance issue or false alerts after upgrade. Despite this, OpManager provides excellent value for money monitoring system.

Positive: 1) Customizable Dashboard and Report
2)Scalable and Automated network discovery
3) Support from different vendor devices
4)Integration with ITSM tools
5)Cost effective and easy to configure

Negative: 1) After upgrading the software multiple false alerts pop up that gets cleared after few seconds.
2) No API or PowerShell module
3) No Capacity Reporting / Planning