ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
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Thinfinity Workspace 7.0's Technical Highlights:
- Progressive Web App (PWA) technology for a seamless user experience
- Integrated Thinfinity VNC, VirtualUI, and z/Scope for maximum versatility
- HTML5 terminal emulation supporting DEC terminals, TN 5220, and TN 3270 protocols
- Robust enterprise-grade audit logs for security and compliance management
- Proprietary VNC protocol for real-time monitoring and troubleshooting
IMPROVE USER EXPERIENCE
- Deliver business-critical apps, desktops and files from a single web portal.
- Provide simplified remote browser access for your users, while confining them to only the resources that they need.
SIMPLIFY IT AND AVOID VPNs
- Forget traditional VPN deployments and complexities.
- Enable access from Chromebooks, mobile devices or any computer with a Web Browser. Zero setup.
KEEP YOUR BUSINESS SECURE
- Use enterprise-grade encrypted connections.
- Integrate with your existing and external identity platforms.
- Apply 2FA or MFA policies with all identity providers.
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LexisNexis InstantID
Expanding your business while adhering to Customer Identification Program (CIP) regulations requires the capability to make timely and insightful choices regarding potential clients. Achieve complete identity verification, detect fraudulent activity, and identify inconsistencies in identities instantly. LexisNexis InstantID serves as a customizable identity verification tool that empowers you to confirm consumer details, facilitating smarter decision-making and maintaining a focus on customer acquisition. For verifying business identities, refer to LexisNexis InstantID Business. By leveraging the vast LexisNexis identity database along with our established scoring and analytical systems, InstantID establishes a robust basis for Know Your Customer (KYC) and Customer Identification Program (CIP) initiatives. With functionality designed to reduce exceptions, enable thorough due diligence, and safeguard against compliance and fraud challenges, InstantID enhances both the customer experience and your overall business success, ensuring that your company remains competitive in a rapidly evolving market. This integrated approach not only streamlines verification processes but also fosters trust and reliability in your customer relationships.
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LexID
LexisNexis employs an exclusive linking technology alongside its distinctive identifier, LexID®, to effectively resolve, match, and manage data for over 276 million consumer identities in the United States. This patented method of linking and clustering serves as the foundation for various LexisNexis products that utilize authentication, verification, and identity management features. Upon acquiring a new record, LexisNexis assigns it a unique LexID® that is not connected to personally identifiable information such as social security numbers. Records that share overlapping data points are interconnected through LexisNexis® patented Scalable Automated Linking Technology, leading to the assignment of a consistent LexID. The identity profiles undergo continuous updates to incorporate new records, ensuring that the information remains current. This ongoing process creates a remarkably precise representation that reflects changes in identity over time, thereby enhancing the reliability of the data.
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