LUCID Messenger Description
LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.
LUCID Messenger Alternatives
Hostaway
Hostaway is a unique vacation rental system that integrates with multiple channels and offers support. Hostaway is easy to use and offers property managers the flexibility of the most sophisticated solutions.
The dashboard and mobile application allow users to manage all aspects of their marketing, sales and accounting. Hostaway users are premium partners in channels like VRBO, Booking.com and Airbnb. They can also manage advanced setups and have the control and peace-of-mind that only Hostaway users have. Hostaway software was designed for teams. It makes it easy to train staff, improve business and keep them happy. Hostaway offers a booking engine, WordPress website, and both marketing tools and sales tools to manage your valuable direct bookings.
Hostaway offers a number of industry-leading PMS and Channel managers, as well as more than 40 integrated software vendors on o
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CivicPlus Recreation Management
Increase your community engagement by allowing your residents to register for classes, events, and facilities and pay membership fees online.
Create a catalog of programs that is easy to navigate. You can use it to schedule and organize events, collect registrations and communicate more effectively with your community.
Our scalable, configurable system allows you to generate and email complex permits. You can also take online and in-house reservations and schedule leagues or meetings without worrying about double bookings.
Your activities will be remembered by the leaders who are passionate about what they do. Make it easy for them. Manage instructor lists and pay rate with limited view of activity rosters for instructors.
You can easily generate tickets through your desktop or mobile device. Customers can choose to show the code on their phone instead of printing.
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Tourismart
Empower your guests with the ability to easily access all hotel amenities right from their mobile devices. They can swiftly place orders, secure reservations, book hotel facilities, submit requests, and check their outstanding bills with just a few taps. Cater to even the most discerning visitors’ needs in a fraction of the time. Effectively receive and manage real-time requests from guests, directing them to the appropriate staff members. Stay on top of daily operations by monitoring orders, reservations, bookings, customer interactions, expenses, and much more. Gather and analyze valuable feedback regarding your services to enhance guest satisfaction. Address every challenge that arises and develop strategies to foster engagement. Install small Estimote beacons throughout your hotel to precisely track each guest's location and supervise the progress of internal tasks. Automatically deliver push notifications to guests' smartphones or smartwatches to greet them and keep them informed about nearby special offers or events. Enhancing the overall guest experience will lead to higher satisfaction and repeat visits.
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Bookboost
Ensure your guest communication remains accessible around the clock with a live chat integration for hotel websites that enables you to engage with visitors through messages. By utilizing messaging automation, you can address guest inquiries at any hour, providing timely responses regardless of the time of day. Consolidate all your messaging platforms, including SMS, Facebook Messenger, email, and WhatsApp, into one unified inbox to enhance your communication efficiency. This feature allows you to reply to guest questions in real-time, assign tasks to team members, and monitor all conversations seamlessly. Make sure to provide essential information for every aspect of your guests’ stays, transforming your communication into an excellent tool for cross-selling. You can segment and manage guest profiles effectively, scheduling personalized messages and promotions tailored to factors like arrival dates and group sizes. This strategic approach ensures you reach the right guests at the most opportune moments. Additionally, leverage PMS connectivity to create a tailored, messaging-centric guest experience that resonates with your audience. Instantly engage with your guests on the messaging platforms they prefer, enhancing their overall experience and fostering a connection that encourages loyalty.
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Integrations
Company Details
Company:
LUCID
Year Founded:
2001
Headquarters:
India
Website:
www.lucidpromis.com/hotel-messenger-software/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
In Person
Customer Support
Business Hours
Online Support
LUCID Messenger Features and Options
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