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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LUCID Messenger stands out as the pioneering two-way SMS solution tailored specifically for hotels. When integrated with LUCID PROMIS Hotel Management Software (PMS), it supports a comprehensive range of features, ensuring seamless communication. Furthermore, LUCID Messenger can be connected to various other PMS platforms to enable essential functions such as sending reservation confirmations and executing SMS marketing initiatives. Depending on the PMS utilized, an array of additional features can be activated. The system can send alerts regarding room positions and occupancy status as well as current Average Room Rate (ARR) figures to in-house managers, with the frequency of these alerts customizable. It automatically transmits Night Audit details, including revenue, occupancy percentage, and ARR, to managers at designated times each day. In-house managers receive notifications about discounts applied, high bills, voided bills, and reservation cancellations. Additionally, guest messages are forwarded directly to their mobile devices, while complaints are promptly routed to the appropriate departments or individuals for resolution. This efficient communication system significantly enhances operational effectiveness within hotel management.

Description

Nuvola stands out as a robust hotel management software provider that seamlessly incorporates established property operating procedures into its unique platform, resulting in improved efficiency in back-office functions, asset oversight, and guest interactions. This company offers hotels an easy-to-use and adaptable cloud-based solution that fosters a culture of accountability among staff members. Developed by industry professionals with direct experience in select-service, full-service, and resort-style operations, Nuvola continually strives to elevate both employee and guest satisfaction through ongoing innovations from its dedicated internal team as well as partnerships with external hotel systems. The events dashboard offered by Nuvola allows for effective tracking of service requests, management of personnel, and timely completion of tasks. Furthermore, its reporting dashboard supplies valuable information regarding trends in incidents, staff performance, asset malfunctions, and more, enabling properties to make informed decisions and improvements in their operations. With its commitment to enhancing operational effectiveness, Nuvola ensures that hotels can maintain high standards in service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cylera Platform No 
Microsoft 365 Yes 
Microsoft Excel Yes 
WebRezPro No 

Integrations

Cylera Platform Yes 
Microsoft 365 No 
Microsoft Excel No 
WebRezPro Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$100 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LUCID

Founded

2001

Country

India

Website

www.lucidpromis.com/hotel-messenger-software/

Vendor Details

Company Name

Sabre

Founded

1960

Country

United States

Website

www.sabrehospitality.com/studios/operations-studio/nuvola/

Product Features

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

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