
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Control D is a customizable DNS filtering and traffic redirection platform that leverages Secure DNS protocols like DNS-over-HTTPS, DNS-over-TLS and DNS-over-QUIC, with support for Legacy DNS.
With Control D you can: block malicious threats, block unwanted types of content network wide (ads & trackers, IoT telemetry, adult content, socials, and more), redirect traffic using transparent proxies and gain visibility on network events and usage patterns, with client level granularity.
Think of it as your personal Authoritative DNS resolver for the entire Internet that gives you granular control over what domains get resolved, redirected or blocked.
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SMART TS XL
SMART TS XL is a sophisticated platform designed for enterprise-level application discovery and software intelligence, allowing organizations to efficiently search, analyze, and visualize interdependencies across diverse codebases, irrespective of their underlying platforms or programming languages. The platform processes a wide range of inputs, including source code, database schemas, configuration files, documentation, ticketing logs, and JCL, pulling from both legacy systems—like COBOL and AS/400—and contemporary environments such as Java, .NET, Python, and C++. By consolidating all these assets into a central, searchable repository, SMART TS XL harnesses patented indexing technology capable of analyzing millions to billions of lines of code, delivering results in mere seconds. This rapid response time empowers users to swiftly find specific fields, error messages, modules, or logic throughout the enterprise. Moreover, it offers dynamic visualizations, including control-flow diagrams and cross-reference graphs, thereby enhancing understanding and facilitating impact analysis across complex systems. This capability not only accelerates decision-making processes but also supports the efficient management of software assets across an organization.
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EasyCode
EasyCode is an AI tool designed to comprehend your codebase. It empowers developers by providing immediate answers to their inquiries. Benefit from context-aware code recommendations, gain insights into legacy projects, and effortlessly locate the pertinent code. Integrate ChatGPT directly into your IDE for seamless access. This enables contextual responses and suggestions that streamline the developer's workflow. Maintain a uniform coding style while receiving instantaneous feedback on the quality of your code. By reducing time spent on monotonous tasks, developers can dedicate more time to impactful coding assignments. Additionally, it promotes enhanced context and knowledge sharing within teams, fostering collaboration and efficiency. This ultimately leads to a more productive development environment.
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