Alternatives to KODA Bots

AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.

Zaion streamlines the handling of large call volumes while supporting advisors on a daily basis. Explore the capabilities of callbots, voicebots, chatbots, and messagingbots, which enable the execution of more complex tasks, ensure greater customer accessibility, and promote a versatile, cross-functional approach that leads to enhanced employee satisfaction and reduced turnover. Utilizing voice-signal analysis, these technologies can discern tone, emotional cues, and even gender. They are designed with a strong focus on security, data protection, and compliance with GDPR regulations. The Botcenter®, with its user-friendly interface, serves as a comprehensive tool for overseeing and managing activities, transforming real-time conversation analysis. The callbot functions as an intelligent software solution that comprehends customer intentions through natural language and delivers contextually accurate responses. Over time, through machine learning advancements, these bots enhance their intelligence and efficiency. With industry-specific models, they boast some of the most sophisticated cognitive capabilities available, facilitating the automation of a wide array of use cases while continuously evolving to meet the demands of different sectors. This ongoing development not only maximizes operational efficiency but also enriches the overall customer experience.

CEDEX Technologies is a prominent chatbot development firm located in Kerala, India. Our passionate team consists of specialists in both chatbots and voicebots, committed to creating tailored solutions that align with our clients' specific business needs. We focus on designing, developing, and training sophisticated chatbots and voice applications that possess conversational skills, contextual awareness, and distinctive personality traits. As the chatbot landscape rapidly advances, these tools are anticipated to take over roles traditionally held by humans in sectors such as customer service, e-commerce, entertainment, news dissemination, delivery logistics, and corporate communication. While the concept of developing chatbots may appear straightforward, crafting one that truly fulfills particular business objectives demands the proficiency of a skilled development team. Our chatbots are capable of providing round-the-clock assistance to your customers, ensuring they never experience off days or frustration, which ultimately enhances customer support. Furthermore, chatbots can efficiently automate repetitive tasks, ensuring they are executed promptly and accurately, thereby streamlining operations and freeing up human resources for more complex challenges.

We are a leading company in the age of intelligent automation. We power top brands with AI, Omni-channel tools, and conversational service and commerce. We are a Conversational Artificial company that delivers smart chatbots, voicebots and video collaboration software for over 150 brands.

Our innovative platform for AI Chatbots and Voicebots enhances customer experience significantly. Floatbot stands out as one of the rare hybrid platforms available worldwide, enabling the swift creation of both Chatbot and Voicebot within mere hours. By leveraging this technology, you can automate up to 80% of your Call Center operations using our hybrid solutions. Not only does this improve your customer experience, but it also boosts your CSAT score. The Floatbot platform offers a unique feature where your voice translates into responsive interactions. With support for 10 languages and over 100 dialects, powered by 100,000 hours of voice training, our platform is designed for versatility. Users can easily craft personalized workflows for their Chatbot and Voicebot, thanks to Floatbot’s No-Code platform, which requires no programming skills to operate. This feature facilitates rapid development and deployment, complemented by an advanced bot-building tool that ensures a seamless experience for both developers and users alike. With Floatbot, the future of customer interaction is not just automated; it is also highly personalized and efficient.

Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI

Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design. Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc. Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.

Introducing the pioneering and highest ROI-generating platform focused on human-centric conversational and generative AI. Recognized as Asia's most reliable and widely adopted chatbot solution, we cater to various sectors including banking, finance, healthcare, manufacturing, travel, and e-commerce. The CoRover AI conversational platform brings numerous advantages such as enhanced lead conversion rates, increased sales, cost savings, streamlined support operations, and improved customer experiences. With custom use cases tailored for each industry, our objective is to elevate lead generation, facilitate transactions, and promote repeat business. Chatbots are effective tools that can automate and optimize numerous repetitive tasks, leading to higher customer satisfaction and lower overall operational costs. As the world's first human-centric conversational and generative AI platform equipped with exclusive cognitive AI technology, we offer a managed Chatbot as a Service (CaaS) with self-onboarding assistance, enabling organizations to boost revenue and reduce expenses while simplifying their processes. By integrating our solutions, businesses can not only enhance their operational efficiency but also cultivate stronger relationships with their customers.

We offer end-to-end chatbot services, including: - Discovery phase (technical investigation) - Project and Account Management Conversational Design (Flow). QA & Testing Services - DevOps Services & Custom development Chatbot Support & Maintenance Rapid Chatbot Development (A chatbot developed in less than two weeks) Chatbots based upon GPT-3, ChatGPT Development Chatbot Migration Services Chatbot Rescue Services - UX & Graphic Design services Chatbot Persona and Personality Creation Our team of Business Analysts and Customer Success Managers, Chatbot Developers, Chatbot Designers, and Chatbot Developers will help you find the right solution for your company at every stage of the chatbot journey. We also offer a Conversational AI platform to our clients. We have more than 80 clients around the globe. We have worked with startups that have raised over 10 million and companies such as Samsung NEXT.

Our cutting-edge software is designed to implement an authentic conversational strategy seamlessly. Clients are engaged and convinced, as there is no requirement for programming expertise to utilize our platform. User-friendly and accessible, we empower individuals to easily create and oversee their bots. After a decade of rigorous artificial intelligence research, our software features a design that simplifies the process of bot development through a highly intuitive interface. The natural language processing algorithm ensures that conversations with users are smooth and lifelike. All of our bots adhere to GDPR regulations, ensuring compliance and privacy. Additionally, our chatbot creation platform operates in a self-service mode, enabling users to independently build their chatbots from inception to completion without needing to write any code! Once your bot is set up, it can be easily integrated into your website or application, allowing for straightforward management through our user-friendly bot management system. Furthermore, this innovative approach not only enhances user experience but also streamlines operations for businesses.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

Why choose between the capabilities of artificial intelligence and the insight of human intelligence? The Smartly.AI software platform empowers you to design, implement, and manage chatbots that enhance your team's ability to navigate every digital interaction with customers. In today's fast-paced environment, people increasingly seek quick and straightforward answers to their inquiries. This demand makes it crucial to deliver high-quality responses within increasingly tight time constraints. Positioned at the intersection of digital engagement and conversational interfaces, chatbots present an ideal solution for even the most discerning customers. Smartly.ai stands out as an intuitive and robust SaaS platform, enabling you to create, deploy, and oversee chatbots across various channels effortlessly. With Smartly.ai, there's no need to be an expert in machine learning; simply supply your questions and answers, and our platform handles the rest. Our solution is favored by customers because it has been specifically tailored for professionals, ensuring ease of use without sacrificing sophistication. By integrating Smartly.ai into your operations, you can significantly enhance customer satisfaction and operational efficiency.

Build strong connections with your clients by engaging them through the various channels and devices they prefer to use when reaching out to your business, ensuring they enjoy a consistent and remarkable experience across all platforms. Consolidate all communications, including calls, chats, emails, and messages, into one seamless interface for efficiency. Effectively unite your telephony, CRM, ERP, and other essential information systems to ensure comprehensive support for your customers. Enhance client interactions by offering automated solutions via chat-bots and voice-bots across multiple platforms. By managing all communication avenues effectively, you can transform every interaction into a compelling success story that resonates with your audience. Ultimately, fostering this level of engagement will not only improve satisfaction but also build long-lasting loyalty.

Nuacem AI is a global leader in conversational AI automation for contact centers. Its low-code platform enables enterprises to automate customer communications using intelligent voice and chatbots. With precise, reliable intent recognition, highly flexible dialogs, and seamless integration into backend systems, Nuacem AI creates superior user experiences and helps companies reduce support costs and improve scalability. Nuacem AI is available in SaaS and on-premises environments and supports conversations in any language and channel, including web, phone, SMS, and mobile apps. Since the company was founded in 2016, Nuacem AI has focused on simplifying business applications. As one of the first Conversational AI Companies, we created Customer experience design department and implemented innovative solutions based on existing systems at an early stage. Conversational AI is our DNA and is, therefore also an integral part of all our products and services. Nuacem AI’s worldwide client portfolio includes Cell C Limited, SANRAL, TDT, Murugappa Group, Trivitron, TVS, Symbiance Inc., Thomas Cook, SOTC, Quadrant Tele Ventures, Smartping, and many more.

LouiseBot is a cutting-edge platform that allows companies to develop AI-driven text and video chatbots without requiring any coding skills. It empowers users to craft chatbots that resonate with their brand image, ensuring fluid and engaging interactions with clients. The platform includes ready-made templates for swift implementation across diverse sectors, such as finance, retail, and social networks. A notable aspect is the VideoBot feature, which incorporates video elements into chat discussions, enriching the user experience significantly. Moreover, LouiseBot facilitates knowledge integration by permitting users to upload documents, which helps chatbots provide knowledgeable answers. It also effortlessly connects with widely-used tools and services like Calendly, WhatsApp, Telegram, and Stripe, enhancing its capabilities and optimizing operational processes. In addition to these features, LouiseBot presents a Human Clone option, which creates a virtual representative capable of handling inquiries and interacting with contacts effectively. This feature adds another layer of personalization and efficiency to customer engagement.

A significant 73% of consumers indicate that their experience with a brand significantly influences their purchasing choices. By utilizing a conversational AI bot, you can elevate your customer experience to new heights. Engagely.ai offers sophisticated chatbots that create an impactful customer journey across various platforms and cater to the language preferences of your clients. With over 2 billion users on WhatsApp globally, it's essential to engage with your audience where they are, and Engagely’s Conversational AI Solutions make that possible. Tap into the potential of the world's largest messaging application to maintain communication with your clientele. You can efficiently address customer inquiries, disseminate crucial updates, facilitate bill payments, and engage potential clients to convert them into loyal customers. Additionally, Engagely's AI-driven phone bot streamlines both inbound and outbound customer support calls, ensuring a smooth and natural interaction by utilizing cutting-edge speech recognition technology to make conversations feel more human. This innovative approach not only enhances the user experience but also fosters customer loyalty and satisfaction.

Chatlayer, developed by Sinch, is a state-of-the-art conversational AI solution that enables organizations to design intricate chatbots that can comprehend and converse in more than 100 languages across a variety of platforms. Its user-friendly, no-code setup ensures easy integration with leading CRM systems, ticketing tools, knowledge repositories, and contact center technologies via APIs, which enhances the automation of challenging customer interactions. Features such as proprietary Natural Language Processing (NLP), support for multiple languages, and integration with ChatGPT allow Chatlayer to empower businesses to improve customer engagement, optimize support workflows, and provide tailored experiences on a large scale. Notably recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer distinguishes itself with its powerful functionalities and intuitive interface. As companies increasingly seek to enhance their customer service offerings, Chatlayer proves to be a vital asset in meeting these evolving demands.

Streamline your customer engagements using our all-encompassing Conversational AI Platform, which features customized voice and text solutions designed specifically for your business requirements. byVoice stands out as a forward-thinking software development firm focused on cutting-edge B2B solutions. Leveraging our proficiency in cloud technologies, AI applications, and Unified Communication systems, we enhance business efficiency while fostering growth. Our dedicated team prioritizes our clients' achievements, emphasizing dependability and crafting personalized solutions that meet distinct objectives and aspirations. Furthermore, we aim to not only meet but exceed client expectations through continuous innovation and support.

Alan Studio is an intuitive yet robust integrated development environment designed specifically for the complexities of voice interface creation. Users can write and evaluate conversational scenarios, manage various dialog versions, and seamlessly publish outcomes either to a sandbox or a live environment. Focus on the larger vision of your project while Alan manages essential tasks in the background. The platform captures critical metrics, including user utterances, usage frequency, and session duration, enabling you to analyze how users engage with the voice assistant in your application. Utilize these insights to comprehend user behaviors and pathways, detect overlooked voice commands, and enhance the overall efficiency of your voice assistant. Alan also takes care of the necessary infrastructure to scale, strategize, and oversee voice deployments effectively. To get started with Alan, simply integrate a lightweight client SDK into your application. Additionally, you can develop a chatbot for your app to address common user inquiries, manage routine requests, or maintain engaging, human-like interactions with your clientele, ensuring a comprehensive user experience. This approach not only improves customer satisfaction but can also drive greater engagement with your app.

Streamline repetitive tasks to enable teams to concentrate on valuable activities that enhance employee morale and elevate productivity levels. Transition from long wait times to a round-the-clock customer service system that assists agents in their daily operations. Revamp obsolete systems with innovative, engaging, and proactive conversational AI that effectively converts interactions into successful outcomes. Seamlessly alternate between text, voice, email, and additional channels to engage with customers through their preferred medium. Our ready-to-use solutions allow for the swift deployment of chatbots and voicebots within hours, requiring no coding skills. Backed by over ten years of expertise in developing dependable solutions that leverage the latest advancements in conversational AI, our offerings are versatile and adaptable. You have the option to utilize your own data or to build bots with our tailored templates designed for various sectors, such as retail, banking, and healthcare. Evaluate the effectiveness of your bots in real time through a user-friendly dashboard that monitors interactions across all communication platforms, ensuring continuous improvement and customer satisfaction. This holistic approach not only increases efficiency but also fosters a more engaging customer experience.

Hello, we are Arinti, a passionate team of AI advocates committed to exploring the transformative potential of artificial intelligence. We believe that AI holds the key to reshaping our world, which fuels our mission to assist companies in adapting to the rapid shifts in today's marketplaces by offering innovative AI solutions. As a provider of applied artificial intelligence, we aim to empower organizations to harness the advantages of the ongoing AI revolution. Our focus is on developing solutions that position machine learning and data science as essential components of your business strategy in an ever-evolving environment. We specialize in crafting intuitive and advanced conversational experiences. Are you ready to explore the benefits that a conversational user interface can bring to your company? The impact of machine learning on business operations is profound, and we are here to help you unlock your full potential. Join us in discovering the significant role that our expert data-driven solutions can play in driving your business towards lasting success, as we navigate this exciting journey together.

Shreyasi is a company that leverages artificial intelligence to address hiring challenges. With Shreyasi AI, the human resources process becomes streamlined and automated with just a few clicks, encompassing everything from sourcing candidates to onboarding new employees. The platform evaluates both technical and communication abilities within a minute, connecting candidates to assess their interests, qualifications, and skill sets. Additionally, the Speechbot swiftly collects data about applicants and updates this information in an accessible dashboard, enhancing the hiring experience for both recruiters and candidates. This innovative approach not only saves time but also ensures a more effective and efficient recruitment process.

According to Gartner, the integration of artificial intelligence (AI) into customer experience will remain a prevalent investment for the foreseeable future. Consequently, 47% of companies are expected to implement chatbots for customer service, while 40% plan to utilize virtual assistants. Why not embark on this transformative journey today? With plusoft AI, you can ensure that your interactions with chatbots are seamless and intelligent, leveraging a cloud-based hub of advanced solutions provided through the software as a service (SaaS) model. This powerful tool facilitates the creation and management of chatbots, voicebots, and virtual assistants that are seamlessly connected to various channels such as SMS, WhatsApp, Telegram, Facebook, websites, and landing pages. In addition, telemedicine has emerged as an accessible option for countless Brazilians, allowing users to schedule appointments, request medical exams, and even conduct preliminary screenings via chatbot technology. This shift not only enhances convenience but also streamlines healthcare access for the population.

Joonbot offers a versatile platform for various applications such as product recommendations, educational quizzes, FAQs, and lead qualification. With Joonbot, you can expertly craft the conversations that suit your objectives, selecting your own text and colors while incorporating images, GIFs, and videos. By choosing templates tailored to each stage of your audience's journey, you can create chatbots in just a few minutes, all without any coding knowledge! It's incredibly straightforward to design chatbots that align with your specific needs and brand identity using Joonbot. Moreover, you have the flexibility to customize the look of your chatbots, utilizing GIFs, images, emojis, and videos to enhance engagement and ultimately improve your conversion rates. With such an easy setup process, anyone can leverage Joonbot to achieve their communication goals effectively.

Our goal is to significantly improve customer experience through the provision of cutting-edge Voicebot Services. We aim to eliminate ineffective customer interactions that tarnish brand reputation. Our focus is on creating innovative omnichannel applications equipped with real-time analytics that can be accessed from any location. At Sovran, our unique dialogue engine powers voicebots capable of managing millions of incoming and outgoing calls. These advanced voicebots navigate intricate customer service conversations with a speed and accuracy in prototyping that is unparalleled in the market. We cater to complex needs across diverse sectors with our voicebot services, ensuring swift prototyping and enhanced tools that yield remarkable performance and automation, ultimately boosting customer satisfaction and positively influencing key performance indicators. The high degree of automation we provide makes our voicebot services particularly suitable for extensive deployments, such as first-line support in contact centers, allowing businesses to scale efficiently and effectively. By leveraging our technology, companies can transform their customer interactions into seamless and efficient experiences.

As a leading solution in Digital Employee and Conversational AI, Amelia incorporates the finest aspects of human interaction—such as dialogue, expression, emotion, and comprehension—into daily user experiences, fostering deeper connections and enhancing business value. With the support of Amelia, the Digital Employee Builder allows organizations to create tailored, no-code Conversational AI solutions at scale for diverse applications, significantly speeding up deployment and maximizing return on investment. Amelia's cognitive abilities encompass episodic memory, process memory, intent recognition, and emotional intelligence, enabling her to tackle intricate queries, manage transactions, and provide customized customer support effectively. This capability is what establishes her as the Most Human AI™ in the industry. In addition, Amelia utilizes her semantic memory to retain facts, concepts, and their interconnections, allowing her to learn from various sources such as standard operating procedures (SOPs) and policy documents, which she can then apply in conversations. Furthermore, this adaptability ensures that Amelia continues to evolve and meet the changing needs of businesses and their customers.

Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and support in diverse fields such as HR, IT, sales, and customer service. By offering user-friendly self-service resolutions reminiscent of consumer-grade solutions, Aisera not only empowers its users but also enhances their success. By harnessing the potential of digital transformation, Aisera expedites the transition towards a more efficient future. Through the incorporation of user and service behavioral intelligence, Aisera facilitates the complete automation of tasks, actions, and essential business processes. By seamlessly connecting with top-tier platforms like Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera delivers significant business value while setting new standards in operational excellence. This innovative approach not only simplifies workflows but also enhances overall productivity across various sectors.

Elevate your customer service by transitioning from traditional social listening tools to advanced AI conversational bots. Stay informed with the latest trends in online listening and data analytics for better insights. Participate actively in conversations that incorporate customer service strategies online. Amplify your customer service approach through multichannel AI automation techniques. Keep a close eye on critical online discussions that impact your brand's reputation. By utilizing an AI-driven online listening and data analysis engine, you can gain meaningful insights that allow you to effectively oversee your brand's image. Consolidate your social media profiles into a single online brand management platform. Interact with both existing and potential customers across various web channels to boost customer satisfaction levels. Transform the customer experience by embracing innovative technology solutions. Enhance your brand communications by incorporating AI conversational bots, ensuring you not only meet but surpass audience expectations. This integration of technology will ultimately foster stronger relationships between your brand and its customers.

Seamlessly engage with your customers whenever and however they prefer. With the Interactions Intelligent Virtual Assistant, fostering communication and achieving tasks with your customers has never been easier. By integrating cutting-edge Conversational AI advancements and genuine human insight, we are redefining the standards for outstanding customer engagement. This Intelligent Virtual Assistant empowers your customers to communicate through speech or text in a way that feels natural and personal, ensuring a smooth experience from beginning to end. An Intelligent Virtual Assistant, or IVA, not only modernizes customer service but also personalizes it, making conversations feel more human. Thanks to the capabilities of Interactions IVAs, driven by Conversational AI, customers can express themselves just as they would in a face-to-face interaction, alleviating the common frustrations linked with traditional automated systems. Even amidst background distractions, varied accents, and unreliable connections, Interactions IVAs maintain their ability to accurately understand customer input, enhancing overall satisfaction and engagement. This innovative approach ensures that every interaction is not just functional, but genuinely connects with the needs and preferences of the customer.

Engaging conversational AI that understands your offerings and embodies your brand identity. Elevate your customer service experience through a personalized AI that is well-versed in your products, familiar with your clientele, and aligned with your sales strategies, all while adapting and evolving alongside your business growth. This innovative AI solution is designed for ease of use, enabling non-technical individuals to effortlessly initiate, develop, and manage it. Your AI will serve as a dependable sales representative, continuously learning the intricacies of your operations over time. Conversational AI stands out as the only self-sustaining method to enhance the entire customer interaction process. As we navigate an increasingly automated environment, the need for remote engagement becomes paramount. This is precisely where nmodes AI steps in to provide unmatched support. With its capabilities, businesses can not only meet but exceed customer expectations, fostering deeper connections and driving loyalty.

Introducing an advanced virtual agent designed for automating both inbound and outbound voice and chat interactions with your desired audience. This all-in-one platform provides business process automation through voice and text, ensuring accessibility around the clock and across multiple languages. With this solution, you can effortlessly manage all conversation-driven business operations from initiation to completion. Scotty is offered as a managed service under a pay-per-use pricing model, eliminating the need for any initial investment. By leveraging your existing data, Scotty crafts relevant and contextual customer journeys while delivering real-time insights. No more long waits - Scotty efficiently manages inbound and outbound phone calls from beginning to end. It is capable of scaling from a single interaction to millions of calls, chats, and emails on the same platform. You won’t incur any license fees or monthly payments; you only pay for the contacts you utilize. Additionally, Scotty facilitates straightforward and effective integration, allowing for seamless connections between your current platforms and teams. This innovative solution is designed to enhance customer engagement and streamline operations for businesses of all sizes.

R Systems strives to empower businesses to recognize and address obstacles in the customer journey, ultimately enhancing loyalty and long-term profitability by leveraging cutting-edge technologies such as AI, data analytics, Natural Language Processing (NLP), and Deep Neural Networks (DNN). By grasping the core of customer experience, organizations can elevate how their audience engages with their brand, fostering greater loyalty and retention. To achieve this, companies must utilize precise data and metrics to identify, collect, and scrutinize customer information, enabling them to derive actionable insights and make informed decisions aimed at retaining and attracting customers. Our comprehensive data analytics framework is designed to enhance First Contact Resolution (FCR), minimize customer effort, streamline self-service alternatives, and efficiently manage seasonal demand fluctuations. With R Systems as your partner, each interaction will progressively enhance your overall customer experience. In addition, our services facilitate the collection of data from customer engagements, allowing for deeper insights into their behaviors and preferences, which can guide future strategies for improvement.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.

Proto stands at the forefront of inclusive chatbot technology and multilingual automation for contact centers. By implementing extensive national deployments, Proto collects vast amounts of data aimed at enhancing machine learning technologies for languages that are often overlooked. Their AICX solutions are designed to create meaningful consumer engagement and protection, particularly in sectors that are not typically supported by venture-backed companies. Collaborating closely with regulators and prominent development organizations, Proto crafts solutions that are beneficial for local consumers. Businesses and governmental bodies utilize Proto's AI Customer Experience (AICX) platform to provide services in local languages and ensure sustainable operational efficiency over time. Elevate your service offerings above the competition with chatbots that possess sophisticated logic and seamless integrations. Enable uninterrupted dialogue that can traverse countless conversational avenues, mimicking human logic in interactions. Additionally, establish connections between chatbots and external databases through JSON APIs, all while maintaining an organized dialogue structure. With a focus on controlled costs, Proto facilitates the scaling of services into both new and existing markets efficiently. This innovative approach not only improves user experience but also supports the growth of underserved language communities.

Personalize customer experiences using data from your CRM, Helpdesk, or other SoR. Automate outbound dialing to provide proactive support and lead engagement at any size. Smooth customer journeys that are seamless and easy to use. Automated voicebots, IVR, and messaging can help customers assist themselves. Simple, intuitive tools can create any customer experience. Add pre-built babelforce functions into your workflows to automate key tasks.

Select one of our pre-designed templates to create your chatbot in under 10 minutes. A few examples of these templates include Lead Qualifier integrated with Zendesk or Zoho, FAQ handling, Order Management, Application Forms, Password Reset, generating Stripe payment links, ticketing through Zendesk, and scheduling with Calendly. By modeling realistic dialogue scenarios between the chatbot and users, you can enhance the precision of the AI's responses. Additionally, our curated domain knowledge is designed to train and support the AI effectively. You can write informal instructions and upload FAQ documents, much like you would for onboarding a new team member. Utilizing the capabilities of AILabs AI and OpenAI GPT-3, you can connect your systems via APIs, allowing the chatbot to handle tasks such as bookings, account management, modifying order details, and canceling tickets, among other functionalities. You are also welcome to take advantage of our seamless integrations with widely-used platforms like Zendesk, Shopify, Calendly, and Stripe, ensuring a comprehensive solution for your needs. This streamlined process not only saves time but also enhances user satisfaction.

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

Talkie.ai is the AI virtual assistant voicebot for the medical front desk team. Talkie can: • pick up the phone; • schedule and reschedule appointments; • assist in refilling prescriptions; • reroute queries to the right person; • receive and transcribe voicemail; • and even make outbound calls to patients to confirm they'll make it to their upcoming visit. Make missed calls and hold times a thing of the past for your patients. Available 24/7, in multiple languages, with a human-like voice and fast, accurate speech comprehension. We're improving patient access, preventing front desk burnout, and making healthcare better—all through the power of intuitive, conversational AI.

Indigo.ai serves as a comprehensive conversational AI platform that enables the creation and development of engaging chatbots, facilitates the scaling of AI applications, and provides tools for analyzing conversational interactions. Many top organizations leverage Indigo.ai to enhance their conversational AI capabilities. It offers a centralized solution for managing all conversational AI data and communications, automating interactions, constructing AI solutions, and tapping into valuable insights from dialogues. The platform is equipped with an array of advanced tools designed for text annotation, dataset enhancement, and ensuring the quality of natural language processing. To enhance both AI model performance and customer satisfaction, it’s crucial to engage with and comprehend textual information. Users can develop highly accurate machine learning models while optimizing efficiency and minimizing expenses. Additionally, the platform allows for the collection of information and insights from business conversations, automatically transforming unstructured data into structured text. By interacting with customers, businesses can gain a deeper understanding of their needs, leading to improvements in products, services, and customer support. Ultimately, Indigo.ai empowers organizations to harness the full potential of conversational interactions for better decision-making and growth.