KANDY Description

In the race to attract enterprise clients, you face competition from emerging players utilizing cloud-based communication platforms with APIs to deliver services that promise to improve customer engagement experiences. Kandy's distinctive and leading white-label CPaaS provides far more than just programmable APIs; it features ready-made applications known as Kandy Wrappers, a marketplace and ecosystem for independent software vendors to develop vertical market solutions, as well as the capability to enhance existing SIP and UCaaS infrastructures through our Kandy Link WebRTC Gateway. The concept of Embedded Communications allows for seamless interactions, such as sales representatives making calls directly from a CRM system, healthcare professionals conducting video consultations with patients via their electronic health record systems while sharing X-rays and medical images in real time, and students checking tutor availability to start a session instantly. This all occurs with high-definition voice and video quality while integrating presence, messaging, chat, collaboration, and much more, ensuring a comprehensive communication experience for users. Ultimately, Kandy empowers enterprises to fully leverage technology in their communication strategies, fostering deeper connections and greater operational efficiency.

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Company Details

Company:
Ribbon
Headquarters:
United States
Website:
www.kandy.io

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

KANDY Features and Options

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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