Alternatives to IxChariot

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

In an era where Cloud and Internet technologies are vital for business success, reliable internet connectivity is paramount. Bigleaf's network optimization SD-WAN offers an effective and easy-to-use solution that reduces downtime and optimizes cloud and SaaS application performance. Our Cloud Access Network, edge router, and intelligent software all work together to proactively assess your internet traffic, then adjust to fluctuating circuit conditions and traffic demands—preemptively resolving potential disruptions and delivering optimal internet performance. Bigleaf also grants insightful visibility into your circuit and traffic performance in a single-pane of glass, supported by reports, and timely alerts. All together, Bigleaf architecture is built to be more than backup; it's a game-changer. Sign up for a free demo today and see how you can experience a new standard in internet reliability and control with Bigleaf.

Obkio is a simple Network Monitoring and Troubleshooting SaaS solution that allows users to continuously monitor the health of their network and core business applications to improve the end-user experience. Obkio identifies the cause of intermittent network problems, VoIP, video, and applications slowdown in seconds so you can troubleshoot before they affect your end-users. Deploy network monitoring Agents at strategic locations in a company's offices or network destinations such as data sites, remote sites, external client sites, or public or private clouds to continuously monitor performance using synthetic traffic exchanged every 500ms. Obkio continuously tests and measures network metrics, such as latency, jitter, packet loss, quality of service and customer experience via QoE (Quality of Experience). The app alerts you as soon as a problem occurs or even if there are signs that a failure is about to happen. Not only does it alert you and pinpoint the source of the issue, but it also allows you to go back in time to complete a diagnosis.

A comprehensive video quality control solution designed for monitoring UDP, RTP, HTTP, and HLS streams, this software measures both Quality of Service (QoS) and Quality of Experience (QoE) parameters across all areas of distributed networks. With probes that operate continuously around the clock, users gain complete oversight of their network environment. Within just 30 minutes, you can start monitoring your streams, which allows for significant savings on specialized equipment and lower network maintenance costs. The user-friendly data presentation and the benefits of a web-based interface enhance the overall experience. Thanks to ongoing quality assessments and prompt identification of issues, we enjoy a stable customer base. This solution can be deployed as a cloud service or as a standalone application for local networks. Elecard Boro software probes are capable of monitoring packet loss, video interruptions, and SCTE35 labels across various protocols such as UDP, HLS, DASH, RTP, and HTTP. Ultimately, this solution offers rapid and economical monitoring of content delivery networks while effectively pinpointing common issues. Furthermore, it empowers users to ensure the highest standards in video transmission quality.

The Epitiro remote network monitoring probes will keep you informed about your Ethernet, Wi Fi, and/or LTE service performance, as well as user experience. Install Epitiro hardware probes in key locations to continuously test network performance and bandwidth across multiple broadband networks. Our cloud interface makes it easy to configure test networks and schedules. You can test on demand or according to a schedule. You and your team can set up performance alerts. Assure the operation of your splash page and captive portal. Invite your customers and team members to securely view performance via their mobile app or desktop. Enterprise-class administrative features and scalability. Comprehensive tests of end-to-end performance include Ookla Speedtest and Latency, Jitter and Packet Loss, as well as application performance for Browsing (Dropbox, Youtube), as well as iPerf support. QoS. QoE.

For businesses that depend on reliable Wi-Fi for their operations, 7SIGNAL offers a cloud-based Wireless Network Monitoring (WNM) platform that persistently evaluates the wireless network for performance challenges, thereby enhancing network uptime, device connectivity, and overall network return on investment. In contrast to other service providers who inspect the network from the infrastructure viewpoint, 7SIGNAL focuses on the network's edge, assessing the "air" and recording the user experience directly from client devices. The Sapphire Eye is an advanced Wi-Fi sensor that has been developed and patented by 7SIGNAL. These hardware sensors are installed on the premises and are specifically engineered to remotely assess the quality of wireless network services through cloud-based software. Additionally, Mobile Eye is a Software as a Service (SaaS) solution also created and patented by 7SIGNAL. This application is deployed on the end user’s wireless device, allowing organizations to maintain continuous oversight of the wireless network right from the endpoint, ensuring a comprehensive view of network performance and user experiences. Together, these tools provide organizations with critical insights to improve their Wi-Fi services.

Skylight offers advanced monitoring solutions for network performance and user experiences across all applications, clouds, and networks. As a virtualized platform focused on performance assurance, Skylight provides comprehensive visibility into the performance of networks, applications, and services, spanning from the user edge to the core network and cloud infrastructure. By actively managing performance metrics, Skylight ensures that both networks and cloud-based applications adhere to stringent performance standards, optimize capacity, and fulfill high customer expectations regarding quality of experience. Utilizing robust performance analytics and machine learning, Skylight effectively identifies, forecasts, and mitigates issues that could negatively affect customers. With Skylight, you can capture detailed and accurate data on networks, applications, and services using its versatile sensors. These sensors are available in different formats, including both software and hardware, enabling users to deploy Skylight's capabilities throughout their network, from remote sites to cloud environments, ensuring comprehensive coverage and insight. This flexibility allows organizations to enhance their operational efficiency and responsiveness to performance challenges.

Cisco ThousandEyes is an innovative platform for network intelligence that equips organizations with profound insights into digital interactions across various environments, including the internet, cloud, and enterprise networks. Utilizing sophisticated monitoring and analytics capabilities, ThousandEyes enables businesses to identify, troubleshoot, and rectify performance challenges that affect essential applications, websites, and services. Its extensive array of tools delivers valuable information regarding network performance, application delivery, and user engagement, allowing organizations to maintain uninterrupted connectivity and enhance user experiences. This platform is widely embraced by Fortune 500 companies and SaaS providers alike, establishing itself as a reliable solution for navigating the intricacies of contemporary hybrid and multi-cloud landscapes. Additionally, ThousandEyes empowers IT teams by equipping them with the tools needed to proactively manage, optimize, and refine their digital infrastructures for improved operational efficiency.

CySight’s revolutionary Actionable Intelligence, trusted by Fortune 500 globally, enables organizations with the most cost-effective and secure way to tackle the increasing density, complexity, and expanse of modern physical and cloud networking. Deploying cyber network intelligence, CySight empowers network and security teams to substantially accelerate incident response by eliminating blindspots, analyzing network telemetry to discover anomalies, uncover cyber-threats, and quantifying asset usage and performance. CySight’s Dropless Collection method enables unsurpassed visibility of network Big-Data which is retained in the smallest footprint, accelerating machine learning, artificial intelligence and automation to fully utilize all metadata no matter the amount, size, or type.

Secure Traffic Manager is a smart platform designed to oversee network traffic and application performance in real-time, ensuring that service quality remains high. It delivers extensive visibility into network activity, enabling proactive management of customer connections by monitoring their health. With its unique "distress score," you can pinpoint users experiencing subpar service and resolve problems before they worsen. Additionally, it provides valuable insights into bandwidth usage across different applications, helping to identify distressed applications and uncover the causes of their performance issues. STM allows for sophisticated, real-time control over network traffic, targeting various levels such as applications, users, and network segments. By correlating data, you can ascertain whether issues are related to a specific customer, an application, or a network segment, while also accessing both real-time and historical data for each customer to anticipate and mitigate potential challenges effectively. This comprehensive approach not only enhances user experience but also optimizes overall network efficiency.

Enigma NMS is a market leader in the Enterprise Network Management and Monitoring sectors. It offers a wide range of unique features, industry best practices and enterprise design. It also has extensive scalability, automation, stability, and extensive scalability. Our customers can monitor, report, alert, and monitor everything across their entire enterprise, IoT and OT infrastructures, regardless their complexity or size. Enigma gives network professionals greater visibility and full environmental awareness. This allows them to be more proactive in fault detection, detection, analysis and reporting, and can make better decisions. Enigma features include: All Performance Metrics (60 second polling, for upto 5 years with no averaging), NetFlow and Config Management, QoS. SNMP Traps. Environmental Monitoring – ANY OID, Applications. Routers. Switches. Servers. Firewalls. WAN Optimisers. WLC, UPS. VLANs. SNMPv3. Telco.

Ericsson’s NetCloud Service is an all-in-one wireless network management platform designed for enterprises to efficiently manage and secure 5G and LTE networks across diverse environments. Offered as a subscription, it combines cloud-based management with purpose-built routers, lifecycle warranty, and round-the-clock support to deliver seamless connectivity for branches, vehicles, IoT, and private networks. The service features advanced capabilities such as dynamic routing, zero trust SD-WAN, hybrid mesh firewall, and cellular intelligence for proactive network health monitoring. With an integrated AI virtual assistant, real-time diagnostics, and extensibility through SDKs and APIs, NetCloud enables simplified orchestration and troubleshooting. The platform supports overlay failover, hybrid WAN, and secure remote management, ensuring business continuity in mission-critical applications. Customers also receive tailored training and certification to optimize network operations. Ericsson’s solution incorporates comprehensive security measures including zone-based firewalls, web filtering, and carrier selection intelligence. Its flexible subscription model allows easy renewal, expansion, and upgrade of endpoints, adapting to evolving enterprise needs.

As cloud-based applications and 5G technology become more prevalent, Communication Service Providers (CSPs) are compelled to prioritize delivering a superior user experience. Business clients and everyday consumers alike are unwilling to tolerate sluggish or malfunctioning applications, nor are they satisfied with poor-quality audio or video during virtual meetings. Achieving high Quality of Service (QoS) and an elevated Quality of Experience (QoE) is essential for demonstrating network excellence. To achieve these goals, CSPs must gain unprecedented insights into their networks. Cirries' Data Analysis in Real Time (DART) enables this level of understanding. DART serves as an all-encompassing network performance monitoring solution that offers comprehensive visibility across a range of environments, including physical, virtual, software-defined, and cloud-based networks. By analyzing all network traffic and application transactions in real-time, DART generates numerous detailed metrics regarding voice, video, and application performance. It is capable of identifying network bottlenecks, performance issues, application delays, and glitches in web applications, ultimately ensuring that users enjoy a seamless experience. This innovative tool empowers CSPs to make informed decisions, further enhancing their service quality.

Witbe is a pioneer in the Quality of Experience industry. It offers an award-winning method to monitor the QoE delivered by any interactive service (telephony or video, web), on any device (PC/smartphone, STB), and through any network (fixed-mobile, OTT). Witbe was founded in 2000 and has grown to be a trusted partner for more than 300 clients in over 50 countries. Witbe Robots is trusted by Broadcasters, Operators, and Content Providers. Witbe is a publicly-traded company on Euronext Growth.

Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.

VoIP monitoring software that provides deep insight into WAN performance and critical call QoS metrics. SolarWinds®, VoIP & Network Quality Manager can help you monitor VoIP performance by analysing Call Detail Records generated from Cisco CallManager and Avaya Communication Manager. This will enable you to identify and eliminate distortions, latency and noise. VNQM allows you to easily analyze call detail files (CDRs) from Cisco and Avaya Communication Managers, and identify metrics such as latency and network jitter. You can also avoid packet delays in VoIP calls. SolarWinds VNQM offers a variety of powerful capabilities, including monitoring VoIP call quality of services (QoS), packet loss and latency, as well as monitoring site-tosite WAN performance with Cisco IP SLA technology. You can also correlate call issues with WAN performance to assist in troubleshooting.

The StreamProbe solution offers a comprehensive view of service availability and video quality across all critical stages of media processing and delivery through continuous 24/7 monitoring. It is particularly beneficial for various media entities, including TV service providers, network operators, and platforms handling linear broadcast, IPTV, cable, satellite TV, OTT, VOD, nPVR, and transport contribution and distribution, all of which aim to enhance the end-user experience while minimizing operational expenses. By utilizing 24/7 real-time monitoring and alerting, it enables operators to identify problems before they impact customers, thereby increasing system uptime. Additionally, it supports contribution, encoding, packaging, transport, and linear VOD services, facilitating the rapid training of operational teams. The architecture is versatile, accommodating centralized or distributed setups across bare metal, virtualized environments, or cloud services like AWS. With its high-density and scalable capabilities, hundreds of services can be monitored simultaneously within a single appliance, whether in an all-in-one or distributed configuration, while providing a unified monitoring interface. This comprehensive approach ensures that service providers can maintain optimal performance and reliability in an ever-evolving media landscape.

An extensive array of network testing solutions is available, encompassing VoIP and Bandwidth Quality assessments along with global edge-to-edge implementations. Testing VoIP and Video Quality is crucial for preserving the user experience in applications like voice communication and video conferencing. Traditional "speed" tests lack value if the testing protocol is not fully understood. Addressing bandwidth quality is vital in resolving issues related to user experience. Automated testing enables a smooth and secure collection of essential network performance metrics across both single and multi-edge networks. The user experience is paramount, regardless of the application in question. It is important to set up detailed tests to verify whether a network meets its intended purpose. Assessing if a connection's capacity is sufficient for its expected load is crucial, as even high-capacity connections may face over-subscription, leading to potential pitfalls in performance. Ultimately, ensuring the reliability and effectiveness of network services is fundamental to optimizing user satisfaction.

LibreQoS is a system focused on enhancing Quality of Experience (QoE) and implementing Smart Queue Management (SQM) for various networks, particularly catering to the needs of Internet Service Providers. This innovative approach aims to optimize network performance and improve user satisfaction.

AppQoS represents a groundbreaking advancement in Application Performance Management (APM), enabling enterprises, ISPs, MSPs, and Cloud Providers to effectively oversee application performance across local, distributed, and remote networks. This innovative solution operates passively, scrutinizing all traffic within the monitored network segments to offer comprehensive stream reassembly and application-level insights without necessitating host agents or imposing additional burdens on network infrastructure. By providing real-time, passive analysis of network sessions for every transaction, AppQoS yields critical insights into application performance and health across both local and remote networks, distinguishing itself as an exceptional choice for managing distributed network environments. Its unparalleled flexibility in deployment and operations allows enterprises, ISPs, MSPs, and Cloud Providers to uphold application performance SLAs throughout the entire networked infrastructure, ensuring a robust and reliable application experience for users. In an era where application performance is paramount, AppQoS stands out as an essential tool in the arsenal of modern network management.

Ascentac Hawkeye Distributed serves as a sophisticated monitoring system for Quality of Service (QoS), capable of overseeing multiple channels for multimedia video streaming simultaneously. It offers seamless integration with various communication methods such as SMS, email notifications, alarm indicators, or simple network management protocol (SNMP). This advanced system enables users to remotely monitor the status of video services, thereby enhancing management effectiveness. The real-time monitoring interface of Ascentac Hawkeye Distributed is highly customizable, allowing users to rearrange the display based on different criteria such as VLAN ID, MPLS Label, Type of Service (ToS), and IP address. Such features empower users to quickly identify and resolve issues as they arise. Furthermore, the system delivers in-depth real-time analytics, covering aspects like program clock reference (PCR) jitter, packet loss, throughput, and other monitoring variables in accordance with TR 101 290 standards. Additionally, it generates a variety of statistical reports that can be conveniently saved in PDF format, ensuring that users have access to essential data for further analysis. This makes it an invaluable tool for those managing video streaming services.

Telestream iQ stands as a preeminent force in the realm of video quality monitoring, having emerged from the acquisition of IneoQuest in 2017 and Tektronix Sentry in 2019, both of which held the top two positions in the market. The company aids service providers in managing the intricate process of migrating from SDI to IP, shifting from conventional linear television to OTT streaming, and adopting cloud technologies for diverse video delivery services. With its offerings, Telestream iQ enhances visibility, provides diagnostic and troubleshooting tools, and ensures compliance with service level agreements (SLA), all of which contribute to decreased operational costs, improved efficiency, and increased revenue for video service providers. It features automated surveillance across each phase of the video delivery chain, providing a comprehensive end-to-end overview, alongside in-depth analytics that help pinpoint video quality problems and their underlying causes. This robust suite of tools empowers operators to optimize their workflows and maintain high standards in video delivery.

Effectively managing and monitoring networks is crucial for maintaining large-scale network infrastructures, leading many organizations to utilize specialized Professional Network Management tools. In a substantial network, similar to a typical home setup, bandwidth is allocated among all devices, meaning that each computer utilizes a portion of data; thus, if one device monopolizes the bandwidth, it can adversely affect the performance of applications across the entire network. Without proper management, the overall efficiency of the network can deteriorate, potentially disrupting operations for the entire organization. Fortunately, Bandwidth Management Software exists to assist Network Administrators in optimizing network performance. By implementing specific bandwidth control rules, businesses can effectively oversee extensive networks and guarantee a consistent quality of service for all applications in use. This proactive approach not only enhances user experience but also helps to safeguard critical business functions from being compromised.

The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.

Legacy network monitoring tools only report device status and don't detect end-user performance problems. NetBeez monitors your network from the user's perspective, so you can maximize performance and availability. The NetBeez dashboard allows you to view historical and current network performance information from remote locations, users and public clouds. To reduce troubleshooting time, you can rely on active and distributed network monitoring agents. NetBeez appliances, software endpoints, and Wi-Fi monitoring devices monitor end-user experiences on WAN/SDWAN, Wi-Fi and public clouds. NetBeez provides network engineers the data and intelligence they need to manage complex network infrastructures. Hardware and software monitoring agents are dedicated to testing on-prem networks and remote networks from the user's perspective. They also report KPIs for service quality. Endpoints for Windows and Mac OS users of WFH

Enhanced visibility for managing performance, user experiences, and cybersecurity in virtualized settings is essential. NETSCOUT's vSTREAM virtual appliance enhances existing Adaptive Session Intelligence (ASI)-based tools, providing smart data visibility within both virtualized and cloud environments, similar to what is achievable in physical settings. This appliance proves to be particularly effective for tracking critical service traffic within these infrastructures. Organizations can achieve comprehensive visibility through deep packet inspection at scale, ensuring optimal network and application performance while delivering superior user experiences in virtual spaces. By utilizing end-to-end visibility across data centers, multi-cloud platforms, and remote locations, businesses can guarantee high-quality user interactions no matter where they are. Furthermore, the vSTREAM offers scalable and straightforward packet-data visibility and analysis that can be easily implemented, managed, and aligned with your organization's financial considerations. This integration not only enhances operational efficiency but also supports proactive decision-making to maintain service excellence.

VQmon is an embedded library for real-time media streams like VoIP, IP Videoconferencing, and Video Streaming. VQmon provides real-time analysis of IP-based media streams, providing detailed analytics and QoE scores. Library APIs and standardized payloads for RFC 635 (SIP PUBLISH), and RFC 3611 are both available to get metrics. VQmon has been integrated into over 500 million IP phones, media gateways and test tools. VQmon is highly efficient, scalable, and uses a fraction of a microprocessor to monitor a single voice stream or video stream. It also processes large volumes of streams in multicore servers at more than 2 million packets per core. VQmon can be used on a variety of operating systems and processor platforms.

Unified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location.

appNeura’s offerings deliver real-time actionable insights regarding the quality of service for applications to businesses. This functionality enables Developers, IT/Ops Managers, and Product Owners to swiftly implement corrective measures aimed at enhancing application performance and scalability. In its report on Innovation Insight for Digital Experience Monitoring, Gartner highlighted the importance of investing in ‘DEM’ to avoid becoming obsolete, as IT leaders who neglect this area may find their skills and tools inadequate in the face of increasing operational complexity and the heightened need for proactive, personalized, and adaptive services. Furthermore, gaining improved visibility into both overburdened and underutilized staff promotes greater accountability and transparency among employees, while also allowing for the effective management of remote workers without compromising any private information. As enterprises navigate these challenges, adopting such insights becomes crucial for maintaining a competitive edge.

ServerAssist offers comprehensive monitoring solutions for both Windows and Linux servers, as well as applications, devices, and network infrastructure, whether on-site or in the cloud. Users can access network overviews, assess CPU and memory usage, ensure essential services remain operational, review event log entries, and analyze detailed performance metrics. Immediate alerts are generated when issues are detected, allowing for automatic problem resolution before they escalate into significant crises. Consistent monitoring is crucial for maintaining the smooth operation of all servers, as it actively seeks out potential issues before they develop into serious problems that could lead to unexpected downtime. ServerAssist excels at pinpointing performance and availability challenges, supplying diagnostic insights, and enabling thorough service level and performance reporting. With a single, user-friendly console, ServerAssist delivers a holistic solution for managing the health, performance, and availability of all systems, ensuring that users can efficiently maintain their IT environments. This comprehensive approach not only streamlines server management but also enhances overall operational resilience.

Network Performance Monitor (NPM), by SolarWinds, provides advanced network troubleshooting using critical path hops-by-hop analysis for hybrid, on-premises, and cloud services. This modern network monitoring software is powerful and affordable. It allows IT organizations to quickly identify, diagnose, and fix network outages and problems, improving their network performance. SolarWinds Network Performance Monitor features include a performance analysis dashboard, NetPath critical paths visualization, intelligent alerts, multi-vendor network monitoring and Network Insights for Cisco ASA.

Take advantage of a streamlined digital experience management solution that seamlessly integrates with Prisma SASE, which includes GlobalProtect, Prisma Access, and Prisma SD-WAN, to enhance user experiences without the hassle of installing extra software or hardware. In today's work environment, where employees may operate from the office, home, or a mix of both, IT teams must swiftly identify insights and address issues across the entire service delivery pathway to prevent any disruptions to business operations. Utilizing ADEM alongside SASE, you can easily access answers to any performance inquiries concerning any user with just a few clicks. This solution enables you to pinpoint critical incidents and identify root causes by leveraging comprehensive experience insights. With performance metrics that are correlated across all endpoints, networks, and applications, you gain complete visibility necessary for effective experience management. This holistic approach not only simplifies troubleshooting but also empowers IT teams to maintain optimal performance across diverse user scenarios.

ScoutITAi is an innovative platform that utilizes artificial intelligence to optimize observability and enhance the reliability of IT operations, ensuring improved performance monitoring for networks, applications, and cloud environments. Central to its functionality is the unique Reliability Path Index (RPI), which employs a scoring system comprised of 13 distinct buckets to measure IT reliability based on real-world industry insights, thereby granting dynamic visibility into the health of services. By harnessing advanced analytics alongside AI-driven insights, ScoutITAi provides users with real-time monitoring capabilities, predictive trend forecasting, and customized recommendations aimed at mitigating potential service disruptions. Among its offerings is the ScoutITAi Reliability Advisor, which leverages sophisticated analysis techniques to bolster IT service reliability, as well as a detailed dashboard that presents key application statistics and performance metrics. Users benefit from the ability to oversee network performance across various locations, enhance the efficiency of web applications, and achieve comprehensive visibility into their networks through proactive monitoring practices. This robust platform ultimately empowers organizations to maintain high service availability and respond swiftly to emerging issues, ensuring a seamless operational experience.

Service Watch provides Digital Experience Monitoring (DEM), for apps, services, as well as the networks they depend on. IT can have complete visibility and increase employee productivity by combining passive and active monitoring in one holistic solution. You can troubleshoot network performance and detect outages.

Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.

Monitoring your network in real-time enables you to gain insights into the performance of critical applications within your organization. User-friendly dashboards allow you to pinpoint network utilization, identify traffic congestion, and highlight areas that require attention by analyzing the performance at the application or Level 7 layer based on app, user, device, and geographic location. By proactively addressing network and application issues before they arise, you can reduce complaints and enhance overall user satisfaction. It's crucial to recognize both your most vital applications and any unauthorized applications that could be consuming your bandwidth. You can also prioritize bandwidth allocation for specific users, applications, and websites according to their needs. Utilize a collection of ready-made reports tailored to tackle the common challenges faced by Network Managers. Engage with and analyze data to gain a clearer picture of your network's well-being. Make certain that your essential business applications, whether they are hosted on-site or in the cloud, consistently provide the level of service that users expect, thereby fostering a more efficient and effective organizational environment. Additionally, maintaining a comprehensive view of network performance enables you to make informed decisions that drive strategic improvements.

SparrowIQ is a comprehensive network traffic monitoring solution crafted to enable IT teams to swiftly identify and resolve network problems while gaining insights into application performance and its impact on user experience. Featuring an acclaimed ‘resource efficient’ design, it integrates robust performance monitoring capabilities within a user-friendly and easily deployable framework, thereby reducing the administrative burden on overextended IT personnel. Tailored specifically for small to medium-sized enterprises, SparrowIQ meets the demands for high-quality monitoring solutions similar to those used by larger organizations, all while accommodating the limited technical resources, time, and financial constraints that these businesses often face. This innovative approach allows smaller firms to maintain competitive operational standards without the hefty investments typically associated with traditional monitoring systems. By streamlining the troubleshooting process, SparrowIQ empowers organizations to enhance their overall network performance and user satisfaction.

nGeniusONE provides immediate insights and evaluations that enhance network, application, and unified communication settings. It guarantees the optimal functioning of cloud-based, virtual, colocation, and physical data center infrastructures that support contemporary government, healthcare, and commercial operations. Additionally, nGeniusONE ensures an exceptional experience for remote users by assessing the capacity and performance of VPN, VDI, unified communication, and healthcare service delivery systems. Through its comprehensive monitoring capabilities, organizations can achieve higher operational efficiency and improved service quality.

Telex serves as an efficient real-time notification platform aimed at assisting users in tracking their application performance, enhancing team collaboration, and seamlessly integrating with various third-party services. Its array of features, such as webhook alerts, collaborative channels, and sophisticated monitoring capabilities, keeps users updated on system logs, events, and overall performance consistently. Key Offerings Telex provides a comprehensive collection of monitoring and notification solutions, which includes: Application Performance Monitoring (APM) – Observe app performance metrics in real-time. Server Monitoring – Monitor server health and operational uptime. Cloud Monitoring – Guarantee the smooth operation of cloud services. Database Monitoring – Identify and remedy database problems swiftly. Network Monitoring – Track network traffic and efficiency. Log Monitoring – Review system logs for improved troubleshooting. Webhook Testing – Assess and resolve issues with webhooks efficiently. Additionally, Telex empowers teams to proactively address performance concerns before they escalate, fostering a more resilient application environment.

Experience uninterrupted visibility into your network in REAL Real Time—monitor by User, Application, Geo-location, or Access Point without delays or samples. Gain actionable insights that assist in network capacity planning, analyzing user behavior, managing SLA compliance, and conducting historical assessments. If you can't observe an issue, you cannot resolve it, which is why Saisei equips you with detailed visibility and the tools necessary to implement policies that enhance the performance of applications and users alike. Additionally, strengthen your network's security by automatically shielding it from unauthorized users, while utilizing conditional alarms and triggers to address unusual activity through sophisticated policy enforcement. With Saisei, you can count on consistent performance and scalability! Our platform is engineered to be resilient and adaptable, capable of accommodating the demands of large carriers and intricate networks, yet flexible enough to cater to the specific needs of smaller operators. Trust that no matter what challenges you face, Saisei has the solution to meet your network management needs effectively. Furthermore, our commitment to continuous improvement ensures that your network will always be equipped to handle the evolving landscape of technology.

ServicePilot aims to deliver a precise representation of IT systems and applications, focusing on aspects such as security, availability, and performance. Teams face a significant challenge in ensuring that applications operate flawlessly while maintaining high performance and security standards. This task has become increasingly difficult in the context of agile development, where changes are frequent, the pace of evolution is rapid, and the complexity of information systems architecture continues to rise. The IT landscape has transformed dramatically since the advent of various technologies: cloud computing has become commonplace, mobile devices are now incredibly powerful, the Internet of Things is expanding rapidly, and the introduction of micro-services and containers is revolutionizing application development. These shifts have created new demands, and legacy tools are struggling to keep pace, proving inadequate for modern requirements. Consequently, there is a pressing need for a new generation of monitoring solutions. Additionally, it is crucial to remember that the underlying infrastructure, network, and storage are integral components that must also receive attention, as applications depend on these elements for their functionality. Thus, a holistic approach to monitoring is essential for success in today's complex IT environment.

Managing all aspects of global network monitoring, incident response and other related activities is an essential part of every organization's business. NIKSUN NetOmni™ gives you the ability to instantly assess the health of your network from a single point. NIKSUN NetOmni™ collects information from all network applications and services. It prioritizes key service delivery, security and compliance metrics. This allows for powerful correlated dashboards or workflows using a single pane. A single pane of glass allows you to visualize data for a multi-NIKSUN (physical, virtual, and hybrid) deployment. For historical and forensic traceability, store data for months or years. A web-based central management console that unites distributed NIKSUN intelligence for physical, virtual, cloud, and cloud infrastructure. Live dashboard updates provide real-time views of network health and application performance.

Monitors all mission-critical infrastructure components, including services, applications, operating systems, network protocols and metrics, as well as network infrastructure. There are hundreds of third-party add-ons that allow for the monitoring of virtually all of your in-house services and applications. This dashboard provides a central view of all IT operations and business processes. The dashboards are a powerful way to quickly access third-party data and monitoring information at a glance. Views allow users to quickly access the most relevant information. Organizations can plan for infrastructure upgrades with automated, integrated trending graphs and capacity planning graphs before they are caught by surprise by outdated systems. IT staff, business stakeholders and end-users receive alerts via email or text message. They provide outage details so that they can resolve issues immediately.

ADTRAN's VMware-ready n-Command MSP platform stands out as a robust and user-friendly network management system, offering real-time oversight and control for a diverse array of ADTRAN's business networking solutions. By utilizing the ADTRAN n-Command MSP, service providers and enterprise organizations can enhance their network operations and optimize VoIP performance, particularly when deploying ADTRAN's top-tier NetVanta and Total Access 900 Series equipment that operates on the ADTRAN Operating Systems (AOS). This platform eliminates the necessity for expensive network probes and appliances, streamlining management processes while decreasing operational expenses. It features automated device discovery and registration via Auto-Link, in addition to providing valuable voice quality data reporting, including Mean Opinion Scoring (MOS), to ensure an exceptional user experience. Ultimately, the n-Command MSP platform empowers organizations to achieve greater efficiency and effectiveness in their networking endeavors.