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features
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support

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Description

Service Watch provides Digital Experience Monitoring (DEM), for apps, services, as well as the networks they depend on. IT can have complete visibility and increase employee productivity by combining passive and active monitoring in one holistic solution. You can troubleshoot network performance and detect outages.

Description

In the ever-evolving landscape of modern networks, organizations are consistently integrating new business services while their network infrastructure is subject to regular updates and enhancements. The ability of existing network devices to accommodate these new services is often uncertain and can lead to unforeseen complications. To mitigate such risks, it is essential for businesses to evaluate their networks, analyze performance metrics, and forecast the quality of experience (QoE) for the newly launched services. For quality assurance engineers and IT departments, having rapid and effective methods to validate and measure performance is vital prior to the deployment of products or services. IxChariot serves as an invaluable tool that quickly evaluates and resolves issues in networks and applications both pre- and post-deployment. This robust assessment solution utilizes software agents known as Performance Endpoints to replicate application traffic, capturing critical performance data to be managed conveniently from a central console. By employing such tools, organizations can significantly enhance their service reliability and user satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dell APEX AIOps Yes 
PagerDuty Yes 
ServiceNow Yes 
Slack Yes 
Splunk APM Yes 

Integrations

Dell APEX AIOps No 
PagerDuty No 
ServiceNow No 
Slack No 
Splunk APM No 

Pricing Details

$100/month/sensor
Most applications need a single credit
Buy what you need and expand anytime
Volume and bundle discounts are available
Multiple support plan options
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Exoprise

Website

www.exoprise.com

Vendor Details

Company Name

Keysight Technologies

Website

www.keysight.com/mx/en/products/network-test/performance-monitoring/ixchariot.html

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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