Alternatives to InterTalk

Avtec Scout provides an adaptable and scalable IP-based dispatch software solution that caters to both complex enterprise and public safety operations by seamlessly combining voice and radio communications with telephony and broadband/LTE technologies. This versatile platform allows for deployment in either fixed or mobile settings, replicates existing workflows with a customizable user interface, and can expand capacity through a mix-and-match approach to console configurations alongside pool licensing. Designed with a redundant structure to ensure reliability in critical situations, Scout is compatible with a diverse array of technologies, including older systems, modern radio, telephony, and broadband interfaces, while maintaining robust cybersecurity through regular updates and patches. The system prioritizes flexibility, offering secure communication options, extensive interoperability, and a long-term investment value reinforced by comprehensive training programs. Additionally, its capacity to evolve alongside changing operational needs makes it a valuable asset for organizations focused on enhancing their dispatch capabilities.

Dump Truck Dispatcher, a cloud-based software, streamlines operations to make aggregate hauling more efficient. Reduce the time spent dispatching drivers by half. You can cut down on the time spent creating invoices and tickets by as much as 80%. You can organize and manage your orders, tickets and schedules. Invoices, dispatches and drivers are all included. Pay and maintenance is also possible. You have two options when using our driver app: you can allow the driver to enter the tickets as they are loaded or you can have the system create a placeholder ticket automatically when the truck is loaded. You will be able to see that the driver has not given you all of their tickets if they are turning them in from the quarry. This approach reduces the time it takes to enter ticket data.

RadioPro Dispatch Software is an IP dispatch console tailored for Windows that empowers organizations to manage their two-way radio communications by linking Motorola MOTOTRBO and Kenwood NEXEDGE systems via IP networks. It offers a range of functionalities including voice dispatch for various talk groups, text messaging capabilities, and GPS fleet mapping and tracking with geofencing features. Additionally, it supports telemetry, allows for remote monitoring and control of radios, and provides extensive history logging with options for voice playback and event reporting, all within a user-friendly console that reduces the learning curve for new users. Dispatchers can effortlessly communicate with individual radios, subscriber groups, or broadcast all-call messages, while also monitoring radio functionality and managing the activation or deactivation of radios. Integrated features include call boxes that can trigger Avigilon cameras during emergencies, and it maintains a searchable database for audio, text, and GPS events without incurring ongoing licensing fees. This comprehensive approach to radio dispatching enhances operational efficiency and ensures a reliable communication network for organizations.

Propulsion™ Dispatch Console stands as the premier radio dispatch software from Catalyst Communications, engineered for mission-critical operations with a contemporary, visually appealing, and fully customizable interface tailored for touch-screen use, enhancing workflow efficiency while minimizing operator mistakes in intricate communication tasks. The software is compatible with an extensive array of radio systems and protocols, such as P25 (CSSI, DFSI), DMR AIS, EDACS, NXDN, LTR, FleetSync, MDC-1200, and 3GPP Mission Critical Push-to-Talk via LTE, utilizing Catalyst’s Radio Control over IP (RCoIP) framework to improve and expand dispatch functionalities across IP networks, facilitating interoperability among various Land Mobile Radio (LMR) and LTE systems. Additionally, it provides sophisticated operational features, including customizable user interfaces, functions to enable or disable units and send emergency alerts, options for group, individual, or simultaneous text messaging, alias databases for displaying unit IDs, and comprehensive call logging with optional audio recording and playback capabilities. The combination of these features empowers operators with the tools they need to maintain effective communication in high-pressure situations.

TRBOnet Enterprise dispatch software is an advanced, IP-based platform compatible with Windows, designed to enhance communication and situational awareness for professional two-way radio networks of any scale. This robust system offers comprehensive voice dispatch capabilities that cater to various call types, incorporates features such as voice recording, system event logging, and enables private and group text messaging. Additionally, it includes real-time GPS tracking with historical data and geofencing, along with an automated alarm management system. TRBOnet supports a range of MOTOTRBO systems, from IP Site Connect to Capacity Max, and it connects seamlessly to DIMETRA Express and TETRA through IP gateways, while also accommodating analog channels. The software is versatile, with supplementary modules available for telemetry, job ticketing, telephone interconnect, indoor positioning, job routes or guard tours, and IP camera integration. With a client-server architecture that can scale from single-server setups to more complex multi-server networks with redundancy, it also allows for integration with third-party applications through its API, ensuring user-friendly graphical interfaces that enhance operational efficiency. The flexibility of TRBOnet further empowers organizations to adapt their communication strategies as their needs evolve.

Telex Radio Dispatch software serves as an adaptable and scalable communication platform that leverages IP technology to manage two-way radio systems via ROIP/VOIP networks, effectively transforming both audio and control functions of analog or digital radios into Ethernet for efficient voice dispatching. At the core of its offerings is the C-Soft software dispatch console, which provides extensive dispatch capabilities, facilitates easy deployment in the field, allows for rapid backups of communication assets, and supports multiple configurations on a single device. This software has been successfully implemented in various communication centers around the globe, covering areas such as 911 dispatch, mobile command units, and transportation management. Furthermore, Telex provides a suite of solutions that includes not just software, but also hardware consoles like the IP-3000 series, gateways, interfaces, and accessories, all designed to ensure interoperability across diverse radio technologies, such as DMR, NEXEDGE, P25, and TETRA. Additionally, these solutions are scalable to accommodate operations of any size while seamlessly integrating into pre-existing infrastructure to enhance communication efficiency.

Omnicore Enterprise Dispatch represents a cutting-edge, scalable solution in the realm of radio dispatch and computer-aided dispatch software, merging sophisticated digital radio management with integrated location capabilities, interoperability, and versatile deployment choices. This innovative platform transforms Omnitronics’ established dispatch consoles into a cohesive IP dispatch console that can be deployed onsite, within the cloud, or at a data center, accommodating both trunked and conventional radio systems and supporting over 100 operators and 200 channels. By centralizing contacts and configurations, it offers a user-friendly, customizable operator interface suitable for touchscreen use while ensuring compatibility across various digital and analog radio technologies. Features such as built-in GPS mapping, geofencing, route history, alarms, and real-time tracking significantly improve situational awareness and enhance the safety of the workforce, making it a vital tool for modern dispatch operations. This comprehensive solution not only streamlines communication but also fosters improved coordination among teams.

Zetron specializes in providing essential communications technology that integrates various command-and-control, dispatch, radio, and situational awareness solutions to ensure constant connectivity in critical situations where dependable communication is vital. Their offerings include advanced IP-based dispatch consoles, such as MAX Dispatch, which feature customizable, contemporary user interfaces that consolidate radio, voice, and data functionalities into one comprehensive operator console, thereby enhancing the efficiency and response capabilities of dispatchers. Additionally, Zetron’s systems are designed to support a range of critical functions, including emergency call handling, CAD/GIS mapping, voice logging, fire station notifications, and automatic vehicle tracking. These solutions are developed for high interoperability with external systems and are adaptable for deployment in diverse sectors, including public safety, transportation, utilities, natural resources, healthcare, and educational institutions. The versatility and reliability of Zetron's technology make it a pivotal player in enhancing communication infrastructure across various industries.

PositionPTT provides a fully digital Push-To-Talk network available nationwide, tailored to fulfill the communication requirements of any sector. Our innovative solutions enhance your company's communication efficiency and boost employee productivity while ensuring significant savings on your monthly cellphone expenses, all backed by a guarantee. Utilizing the rapid capabilities of 4G LTE, PositionPTT's two-way radios enable seamless communication across the country or internationally. Our devices, along with the dispatch console, are ready for immediate use straight out of the box, and our dedicated team is available to assist with both setup and ongoing support. You can shop with peace of mind, as your personal information is safeguarded by our secure online shopping cart, complemented by our 30-day money-back guarantee for all orders. With PositionPTT, you can significantly enhance your communication strategy and enjoy a more connected workforce.

The Peak Everest Platform is recognized as a Business Critical Push To Talk System, featuring an impressive uptime SLA of 99.999%. It offers a range of functionalities such as a one-second PTT call latency, redundant servers designed for high availability, AES 256 encryption, PTT messaging, SOS alerts, and real-time GPS tracking. The system accommodates both small and large-scale PTT deployments, allowing users to effectively manage, monitor, and communicate with others through a PC-based dispatch control console. Users can easily initiate conversations with groups or individuals, create dynamic groups, and form ad hoc talk groups instantaneously. Additionally, the console provides a real-time map to track all users' locations and manage emergency situations alongside SOS notifications. With support for nearly 10,000 registered users, the Everest Dispatch console is a robust solution for seamless communication in critical scenarios. Its versatility makes it an essential tool for organizations that rely heavily on reliable communication systems.

Efficient and streamlined solutions are essential for ensuring quicker and safer responses in emergency situations. Once a 911 call reaches a dispatch center, every second is crucial. To facilitate swift responses, call-takers and dispatchers require a dependable tool for collecting and relaying information. Our CAD 911 system significantly improves response times and effectively manages both single and multi-jurisdictional dispatching for law enforcement, fire services, and EMS. With immediate access to vital data, advanced mapping features, and the capability to implement global changes in mere seconds, call-takers and dispatchers can ensure the most effective response possible. Additionally, crucial information is shared instantaneously across different disciplines and jurisdictions, minimizing the time spent contacting communication centers and agencies during an emergency response. This interconnected system ultimately enhances collaboration and efficiency among first responders.

Mark43 stands out as an innovative software platform designed to transform public safety operations, encompassing police dispatching, investigative processes, evidence management, report generation, and crime analysis. By offering exceptional integration of data and increased efficiency for its users, Mark43 combines a records management system with computer-aided dispatch, significantly improving the response time and safety of first responders while simplifying the reporting tasks for law enforcement agencies. This integration not only aids in real-time decision-making but also enhances overall operational effectiveness in public safety.

EnRoute Mobile is a comprehensive mobile CAD (Computer-Aided Dispatch) solution tailored for first responders across law enforcement, fire/EMS, and ambulance services. By providing immediate access to essential incident information, it significantly boosts response times and situational awareness. Notable features include efficient routing with turn-by-turn directions that consider road closures and hazards, real-time mapping of ongoing incidents, and information on nearby units for improved coordination. Responders have access to critical data such as cautionary notes, contact details, ingress and egress routes, and locations of hazardous materials, which aids them in making informed decisions on the ground. The system facilitates real-time communication not only with dispatch but also among various units, and it supports license scanning for quick data access. With continuous updates regarding incidents, the status of responders, and important notes, EnRoute Mobile fosters effective communication and enhances safety for all involved. Additionally, its intuitive interface accommodates various input methods, including touchscreen, keyboard, and function keys, making it accessible for all users. This adaptability ensures that first responders can operate the system efficiently, regardless of their familiarity with technology.

Essential information at your fingertips when it matters most. From the initial phone call to the resolution of an incident, both dispatchers and on-scene officers require precise, timely, and pertinent information. This is precisely where the Computer Aided Dispatch (CAD) Pro solution from Public Safety Pro proves invaluable. From start to finish, this software equips you with the tools necessary to make sound decisions aimed at ensuring the safety of both citizens and law enforcement personnel. Prioritizing safety during emergency responses is paramount. The CAD Pro system is specifically engineered to enable dispatchers to disseminate critical information swiftly and efficiently. In urgent situations, every moment is crucial. You need a system that operates at the same speed as your response. With CAD Pro’s intuitive platforms, you can eliminate the need to waste vital seconds gathering additional details, significantly reducing the time required to relay important information. This enhanced efficiency not only helps in managing the situation better but also contributes to a more coordinated response overall.

Valcour SaaS CAD/RMS™ includes a comprehensive CAD interface as an integral part of its offering without any extra charges. The system allows for various dispatch methods including flexible, self, silent, and shared dispatch. To accommodate the diverse preferences of Dispatchers regarding data entry, Valcour™ features both a text-based Command Line Interface and a user-friendly menu-driven interface. Every call logged receives a sequential incident number determined by the agency's configurations. Additionally, calls can be easily canceled by selecting a checkbox on the initial call interface. Even if a call is canceled, it remains in the system with its number intact, allowing for statistical tracking or modifications such as dispatching at any future time. This approach ensures that all calls are meticulously recorded and managed, enhancing operational efficiency and accountability.

In critical moments, having the appropriate responder equipped with essential information can be a matter of life and death. Integrating your CAD system with 911 services maximizes the potential for a well-coordinated response. During emergencies, the urgency is paramount, and it is essential for your agency to deploy assistance as swiftly as possible. Enhance the safety of both your community and responders by facilitating cooperation across various jurisdictions, encompassing law enforcement, fire services, and EMS. By utilizing the most precise recommendation features, you can potentially reduce dispatch times by 2-3 minutes. To ensure dispatchers are prepared from the outset, implementing a unified software solution is key. This integrated system allows seamless information sharing among dispatchers and responders, while sophisticated location and recommendation functionalities ensure that the most appropriate unit is dispatched to the exact location in the shortest timeframe possible. Moreover, this streamlined process not only improves response times but also fosters a collaborative environment among different emergency agencies.

In emergency dispatch centers, having access to detailed and precise information can play a critical role in life-or-death situations. With Spillman Flex’s law enforcement dispatch software and CAD mapping tools, you can ensure that the correct units are dispatched to those in need swiftly. This system supports a variety of public safety answering points, jurisdictions, and disciplines, all on a unified platform, while allowing individual agencies to maintain their independence through tailored configurations and reports. You can efficiently dispatch units, log calls, and search for information using your keyboard and mouse, or directly through the CAD command line, which offers prompts to facilitate quick and accurate command entry, ultimately conserving valuable time. Features that are user-friendly, such as right-clicking and drag-and-drop functionalities, are also available to enhance usability. This ease of use ensures that dispatchers can focus on what truly matters—responding to emergencies effectively.

ARMS equips your agency with essential tools to thrive. By utilizing ARMS Computer Aided Dispatch, you can save time, maintain organization, and ensure the safety of personnel in the field. With ARMS CAD, dispatchers can manage units and retrieve vital data all within one user-friendly application. It seamlessly interfaces with NCIC along with State and Regional databases, enhancing connectivity and accessibility. Additionally, ARMS CAD integrates effortlessly with other ARMS solutions such as Mapping, Records Management, and Mobile applications. This system effectively oversees resources, responses, and all dispatching tasks, making critical information readily accessible with just a few keystrokes, which reduces redundancy and boosts efficiency. Furthermore, ARMS CAD simplifies the management of units, accommodating the needs of single agencies, multiple agencies, or various jurisdictions. Dispatchers have the flexibility to choose between single or multiple-monitor setups, ensuring that the system can be tailored to meet the specific demands of each agency's operations. Ultimately, ARMS CAD streamlines the dispatching process, allowing for improved communication and coordination in emergency situations.

Our CommandCentral public safety software suite seamlessly links all data from the initial call to the case's conclusion, forming actionable insights, enhancing teamwork by removing obstacles, and providing a comprehensive 360° view of incidents. By utilizing a unified cloud platform, CommandCentral connects all incoming information and streamlines workflows through automated processes. The applications are user-friendly, consistent, and specifically crafted to enhance collaboration and facilitate sharing. Additionally, intelligent correlation ensures the case file is both accurate and comprehensive as each incident progresses. Crafted in collaboration with our customers, CommandCentral is designed for ease of learning and encourages teamwork throughout the process. This approach not only improves efficiency but also strengthens community safety efforts.

RAD Software & Consulting offers a premier software solution specifically designed for law enforcement and public safety agencies, providing a mainframe-level police call-taking and radio dispatching program. Regardless of whether your agency's evidence storage is a compact closet or an extensive warehouse, it is crucial to uphold a court-compliant database for the evidence collected by your team. How appealing would it be to digitize your officers' training documentation with robust features that enable detailed searches and generate summaries, reports, and printouts to ensure your training records remain current? This software simplifies the process of managing various training hour requirements, certifications, refreshers, and in-service obligations that your agency must track. Firearms instructors have discovered that this software serves as an ideal solution for documenting the performance of officers during firearms training. Additionally, it streamlines the entire record-keeping process, allowing for a more efficient management of training data and compliance tracking.

IQ Mobile Software is crafted to fulfill various operational requirements, functioning as a versatile tool suitable for a wide array of agencies, regardless of their size. Furthermore, it serves as a critical engine for executing inquiries across platforms like NCIC, NLETS, and many additional databases. For more information on how our IQ Mobile Software can enhance your team's efficiency, don’t hesitate to contact one of our RadioMobile Representatives! The software ecosystem includes the IQ Mobile MDC and IQ Mobile Tablet, along with CAD/AVL SOFTWARE, which supports Computer Aided Dispatch and automatic vehicle location for both public safety and commercial sectors. With IQ Mobile Software, agencies can easily adapt to their unique operational demands while gaining access to vital query capabilities. Additionally, our IQ Secur CAD represents a state-of-the-art dispatch system tailored to your department's specific requirements, featuring integrated web-based incident reporting functionalities that streamline operations further.

Enforsys stands at the forefront of the industry by offering cutting-edge software and services tailored to those dedicated to public safety, whether through cloud-based, hybrid, or on-premises solutions. Their offerings encompass a wide range of tools, including police dispatch systems, mapping capabilities, NIBRS-compliant records management, as well as support for internal affairs and emergency services, ensuring comprehensive assistance to the public safety sector with innovative technology and round-the-clock customer support based in the U.S. PoliSys 4.0 represents a sophisticated, fully integrated decision support system that operates across multiple jurisdictions, featuring advanced capabilities such as CAD, RMS, and mobile computing. This system streamlines incident call processing, facilitating efficient operational workflows. Additionally, the application boasts enhanced mapping and paging functionalities that significantly improve dispatch efficiency. PoliSys 4.0 also includes various third-party interfaces, modules, and features, making it a versatile solution for modern law enforcement needs. Ultimately, Enforsys is committed to pushing the boundaries of what's possible in public safety technology.

EIS/RMS-2 represents a cutting-edge, high-performance records management system designed for multiple jurisdictions, offering a complete set of integrated modules tailored for law enforcement agencies. This innovative system fulfills both State and Federal reporting obligations while facilitating rapid data collection and boosting investigative functions. It features a fully integrated workflow process, allowing for extensive reporting capabilities and comprehensive search options. As a component of the EIS Public Safety Software Suite, EIS/RMS-2 seamlessly connects with additional modules such as CAD, Mobiles, Civil, and Jail systems. By streamlining the way agencies receive, dispatch, collect, organize, access, and share information, EIS/RMS-2 significantly enhances operational efficiency. This system successfully merges various agency processes into a singular, cohesive platform, effectively eliminating manual tasks, standalone databases, and the cumbersome workflow challenges that many agencies currently face, therefore driving productivity and improving overall service delivery.

New World™ ERP provides municipalities, educational institutions, and counties nationwide with solutions to enhance citizen services and improve operational efficiency. Our platform ensures rapid access to essential information, simplifies reporting processes, and introduces time-saving workflows, all aimed at bolstering financial transparency, facilitating informed decision-making, and promoting accountability. Consolidate all facets of local government financial management within a single application. The general ledger encompasses a robust chart of accounts, encumbrance accounting, accounts payable, budget reporting, journal processing, and management of month-end and year-end tasks, along with system administration features. Streamline licensing and permitting processes while automating routine tasks, and leverage an all-encompassing parcel management system. Users can efficiently track and retrieve a wealth of related data from one convenient screen, which includes blueprints, maps, permits, code enforcement activities, address details, and historical records, thereby enhancing overall productivity and service delivery.

Valor CAD (Computer Aided Dispatch) solutions are utilized globally by military forces, law enforcement agencies, and Public Safety Answering Points (PSAPs) to streamline their call-for-service (CFS) operations, enhance coordination during emergencies, and bolster public safety. Engineered to be user-friendly and customizable, this commercial off-the-shelf (COTS) system features robust command and control functionalities along with comprehensive reporting tools, empowering command staff, communication teams, and first responders with immediate access to both current and historical incident data, thereby facilitating better-informed decision-making. In addition, Valor RMS (Records Management System) is fully integrated with Valor CAD and various other components like BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all supported by a unified SQL database. This integration allows Valor RMS to efficiently gather data directly from completed CAD events and automatically populate an officer’s initial incident report, significantly improving the accuracy and efficiency of information sharing across departments. Such seamless data exchange not only enhances operational efficiency but also ensures that critical information is readily available for future reference and analysis.

Public safety and emergency response are by nature collaborative. Rave Aware provides 9-1-1 dispatch, first responders, and other emergency service agencies with the situational awareness, information, and tools they need to respond faster, more collaboratively, and more cohesively to critical incidents. The ability to coordinate and share data to an emergency makes 9-1-1 and other emergency response agencies (including fire, EMS and police) more effective in protecting the caller, their community, and the responders. Incidents can occur anywhere. There are many moving parts, whether it is a mental health situation or active assailant. Rave Aware lets you communicate with other jurisdictions, give advance notice, and allocate resources. You can seamlessly interact across jurisdictions from within the Rave platform to increase visibility and share pertinent information.

Intergraph Computer-Aided Dispatch (I/CAD) represents a premier suite of software designed for effective incident management. This platform encompasses a comprehensive range of integrated functions, including call handling and dispatching, advanced mapping, seamless field communication, thorough data reporting and analysis, as well as application integration. By utilizing I/CAD, organizations can significantly improve the quality and accessibility of vital information, thereby establishing a unified operational picture that supports informed decision-making during responses. Furthermore, I/CAD allows organizations to tailor applications, interfaces, business protocols, and workflows to align with their unique operational demands, accommodating everything from individual agencies to expansive multi-agency communication centers, as well as facilitating virtual consolidations and hub-and-spoke setups for agencies that utilize shared systems. This adaptability ensures that various operational needs are effectively met across different types of organizations.

The interoperability of CAD systems across different jurisdictions serves as the essential link that unites public safety departments during emergencies. Utilizing our innovative technology, responders gain instant situational awareness through a unified portal that integrates various CAD systems. They receive immediate updates on shared CAD calls and unit requests via pop-up alerts. While emergencies can often cross borders, the systems intended to manage them frequently do not, which is where CentralSquare’s CAD-to-CAD solution comes into play, enhancing resource allocation, improving data precision, accelerating response times, and ultimately saving more lives. By enabling a two-way, real-time connection between multiple CAD systems, agencies can ensure that unit statuses, locations, and availability are synchronized effectively. This empowerment allows dispatchers to swiftly assess, deploy, and coordinate available resources. Additionally, the CAD-to-CAD Notify feature automatically shares CAD calls and unit requests, ensuring that crucial information is readily accessible to all agencies involved. This seamless communication between agencies is pivotal in enhancing overall public safety response efforts.

Efficient access to vital information and streamlined workflows enables public safety organizations to operate more effectively. The Enterprise Public Safety solutions deliver reliable and secure data to dispatchers, field responders, sworn personnel, command teams, and civilian staff. Our offerings ensure adherence to both state and federal regulations for public safety agencies. By equipping command staff, dispatchers, and first responders with robust tools, we enhance their ability to react swiftly and protect lives. These solutions are designed to be both configurable and scalable, allowing each agency to tailor their resources to the specific demands of their community. The Enterprise CAD system is user-friendly and adeptly handles dispatching operations across multiple jurisdictions for law enforcement, fire departments, and EMS. Moreover, it is fully integrated with GIS mapping, mobile computing, records management, and the wider Enterprise Public Safety suite, providing essential information and communication that expedite emergency response. In summary, our solutions not only streamline operations but also empower agencies to meet the dynamic challenges of public safety effectively.

PTS Platinum Plus products are designed to be user-friendly, making them accessible even for those encountering them for the first time. Comprehensive help features are integrated at each phase of usage. While PTS primarily focuses on serving small to mid-sized agencies, its robust capabilities are also suitable for the largest organizations in the industry. The platform offers a variety of deployment options, including SaaS cloud solutions, locally hosted setups, or agency-managed systems, tailored to meet the specific requirements of each agency. Additionally, it facilitates incident reporting for law enforcement, encompassing arrests, citations, evidence handling, and NIBRS compliance. PTS also provides dispatch and event management solutions specifically for 911 call centers, law enforcement, and emergency service providers. Its features range from basic booking and release processes to comprehensive jail and offender management, complete with functionalities for managing mugshots and warrants. Users can efficiently conduct NCIC queries, such as those for criminal warrants, stolen property, and missing persons, from a range of devices, including phones, tablets, or laptops, ensuring flexibility and efficiency in various operational environments. This versatility makes PTS a valuable asset for any agency looking to enhance its law enforcement and management capabilities.

In critical moments, it is essential for EMS call takers and dispatchers to possess the necessary tools to match response efforts with transportation requirements while utilizing data to strategically position vehicles for rapid intervention. By predicting where assistance will be required, time is conserved, which is crucial for saving lives. ZOLL® Dispatch serves as a comprehensive, data-driven solution for call taking and computer-aided dispatch (CAD) that empowers your team to react promptly, communicate efficiently, and achieve superior results with greater effectiveness. This smart system not only minimizes the workload and potential errors but also enhances two-way communication with medical facilities and includes extensive monitoring and quality assurance features. Additionally, the visually intuitive dashboard provides users with the ability to evaluate and track performance metrics, fostering ongoing operational enhancements and ensuring the highest standards of service delivery. Ultimately, ZOLL® Dispatch is designed to enhance the overall effectiveness of EMS operations.

The Public Safety Suite Pro, enhanced by Zuercher, streamlines operations by integrating CAD+911, allowing you to minimize the need to switch between multiple screens. This all-in-one solution ensures that responders can be dispatched more quickly and effortlessly, while features like automated callbacks and prioritized calls enhance the efficiency of your communication center. As a result, more resources are available for critical tasks, enabling you to concentrate on saving lives rather than on extensive training or navigating complex systems. By adopting a managed-server model, your agency can cut IT-related complications and save more than 15% of its total CAD expenses. With a unified software suite, you can effortlessly share vital information among responders, dispatchers, jail-booking officers, and investigators. Tailor your CAD workflows to your operational needs using customizable command lines, menus, dashboards, and screens to maximize efficiency. Ultimately, this innovative solution not only reduces workload but also significantly enhances the overall effectiveness of public safety operations.

Designed with Dispatchers as a priority, Phoenix CAD is adaptable for agencies of any scale, whether they operate within a single jurisdiction, across multiple jurisdictions, or engage multiple agencies and sites. It serves as a comprehensive tool for managing service calls for Law Enforcement, Fire, EMS, and OEM/DPW. The software incorporates essential call entry and dispatch capabilities, ensuring that responders receive crucial information promptly during emergencies. Additionally, it seamlessly connects with all E911 systems, enabling automatic entry of ANI/ALI details directly into the call-taking interface. ProPhoenix offers a fully integrated solution that combines on-premise and cloud-based systems, encompassing CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we prioritize customer feedback, embrace best practices from the industry, and create outstanding software applications. Our teams for development, support, and implementation are built on the practical, real-world experience of our dedicated staff, ensuring that we meet the needs of our users effectively. This commitment to collaboration and continuous improvement sets us apart in the public safety software market.

Capture911 is an economical and dependable application designed for recording multi-channel interactions and calls essential for critical public safety communications. This innovative software captures data from various sources and allows for swift retrieval and playback of synchronized incidents. Adaptable to the needs of your organization, Capture911 is compliant with NG911 and P25 standards, ensuring it meets industry requirements. The system guarantees that every call and radio transaction is recorded in its entirety, including crucial metadata such as time, date, ANI, ALI, radio ID, alias, Talkgroup ID, and more. With its robust security measures, Capture911 adheres to the current and upcoming regulations for recording, storing, and transmitting all communications. Moreover, the software facilitates digital incident reconstruction, allowing users to virtually recreate events in chronological order through an intuitive interface, making it a valuable tool for thorough investigative analysis. This comprehensive solution not only enhances operational efficiency but also significantly improves accountability in emergency response situations.

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Stratus CAD is a highly intuitive dispatch solution that guarantees ambulance dispatch times in under 45 seconds, helping emergency services reduce critical response delays. It simplifies the dispatch process by visually mapping out the entire decision-making flow, enabling dispatchers to analyze and manage any situation with ease and confidence. Real-time tracking of response vehicles not only considers proximity but also factors in the availability of appropriate medical equipment and personnel, ensuring the best resource is sent to each incident. The solution includes embedded, free real-time reporting tools that provide instant insights into ongoing operations. Its Electronic Patient Care Report (ePCR) functionality digitizes patient documentation, reducing paperwork and improving data accuracy. Stratus CAD’s interface is designed for ease of use, minimizing dispatcher training time while maximizing operational efficiency. The platform enhances communication and coordination among emergency teams, ultimately improving patient care. Its powerful features combine to make it a reliable tool for modern EMS agencies.

If you're looking to transform the world as a leading taxi service provider, we aim to revolutionize your operations by enabling you to manage your dispatch processes with incredible efficiency. TaxiMobility is pioneering fresh technological pathways with a unique taxi dispatch system that boasts precise features tailored for all non-emergency medical transportation (NEMT) requirements. Our system is not only convenient and budget-friendly but also designed to cater to the mobility needs of individuals with disabilities, integrating GPS vehicle tracking for seamless and automated monitoring of vehicle locations to ensure safety without sacrificing comfort. Furthermore, our powerful dispatch module is dedicated to fulfilling all mobility needs in the e-hailing sector, presenting unparalleled medical transportation software equipped with effective functionalities that set a new standard in the industry. With TaxiMobility, you gain the tools necessary to enhance your operational capabilities while providing exceptional service to your clients.

SPERO CAD revolutionizes intricate processes with its efficient approach, facilitating smooth and frequently automated access to vital records. Both frontline staff and management can easily access comprehensive data regarding patrol activities and dispatch procedures. By equipping communication specialists, SPERO's Computer Aided Dispatch (CAD) and its cohesive suite of products enable the management of various tasks through a single, robust system. After three years of focused development, SPERO CAD reliably fulfills the stringent needs of Public Safety Answering Points (PSAPs), law enforcement agencies, Fire and Emergency Medical Services (Fire/EMS), and other safety personnel. In line with the core principles of the SPERO System, our Computer Aided Dispatch is crafted for user-friendliness and rapid comprehension. Adopting an engaging learning model, users can swiftly understand CAD essentials, and our extensive training program is designed to be completed within just two days, ensuring that all personnel are well-prepared to utilize the system effectively. Furthermore, the intuitive design of SPERO CAD encourages ongoing user engagement and proficiency, leading to enhanced operational effectiveness in public safety services.

The CrimeStar Computer Aided Dispatch (CAD) system offers a robust real-time command and control experience, tracking details related to various calls and the activities of field units across Police, Fire, EMS, and Public Works. This versatile system, designed to integrate seamlessly with the widely-used CrimeStar Records Management System (RMS), employs an intuitive drag-and-drop interface that caters to agencies of all sizes. Operating securely within the RMS, dispatchers benefit from comprehensive access to advanced search capabilities and a wealth of information housed in the records management platform. The CrimeStar CAD features an efficient control panel that accommodates all transaction types, which can be managed using either a mouse or keyboard. For seasoned dispatchers, a traditional command line option provides a familiar and fast-paced work environment. Additionally, CrimeStar CAD includes multiple large status windows, enabling dispatchers to monitor all relevant information at a glance and interact with any unit as needed, ensuring swift and effective response capabilities. This adaptability and comprehensive design make the CrimeStar CAD an essential tool for modern emergency response agencies.

No matter the size of your agency, we offer tailored software solutions for public safety that cater to all requirements. Whether you're in law enforcement, dispatch, corrections, or emergency services, our software plays a crucial role in fostering a safer and more efficient environment for users and the community alike. Choose your agency type below to begin the process. SmartCOP operates as a financially robust division of N. Harris Computer Corporation, which is a part of Constellation Software, Harris Inc. This parent company strategically acquires and retains businesses, with no intention of selling them off. Our software applications have been meticulously crafted to provide comprehensive integrated solutions for the public safety sector. Each component of our software suite employs a shared Master Index File, facilitating straightforward record searches and connections while minimizing the need for repetitive data entry. We are dedicated to ensuring that our clients receive the utmost value through our extensive annual maintenance and support agreements, which are designed to enhance user experience and operational efficiency. Join us in revolutionizing public safety through technology.

Inaccurate or incomplete information can significantly impede public safety initiatives. Often, this issue arises from data being isolated within various departments and solutions, which exacerbates the problem. The Verizon Real-Time Response System provides a comprehensive overview of a city at any moment. As a vital element of our Safe City initiative and Smart Communities portfolio, this system is designed to be compatible with other public safety solutions from various providers. By promoting collaboration between agencies, the Real-Time Response System improves situational awareness and aids in making better decisions through the identification of potential threats by integrating diverse technologies. This system is engineered as a Criminal Justice Information (CJI) compliant solution, which consolidates vast amounts of data from a variety of sources, including computer-aided dispatch, video surveillance, records management systems, and external databases. Ultimately, the enhanced integration offered by the Real-Time Response System ensures a more effective response to emergencies and a safer community overall.

PerGo Rides is a reliable source of automated dispatch and payment services tailored for the transportation sector. Their cutting-edge platform, known as PerGo Dispatch, enhances operational efficiency by delivering an improved experience for passengers and drivers alike. Through the utilization of the PerGo Dispatch system, transportation firms can modernize their operations, reduce expenses, and boost their income potential. This innovative approach not only streamlines processes but also fosters a more responsive and user-friendly environment for all stakeholders involved.

Experience instant connectivity with our innovative cloud-based Push-to-Talk service designed for modern communication. Users can effortlessly engage in real-time group discussions, similar to using two-way radios, directly from their smartphones by simply pushing a button. In critical situations, the panic button feature allows for immediate alerts to colleagues, accompanied by live location tracking for enhanced safety. The PC dispatcher tool facilitates effective coordination of your mobile team, ensuring seamless operations. By downloading the GroupTalk app, your mobile device transforms into a powerful tool for collaboration among your workforce. With just one press to talk, team members can communicate instantly in groups, fostering quick decision-making. Our service guarantees dependable performance by leveraging top-tier mobile and Wi-Fi networks alongside a robust, scalable, and secure global cloud infrastructure, empowering teams to stay connected in any environment. This ensures that your communication remains uninterrupted and efficient, regardless of location or circumstances.

RIMS CAD streamlines challenging operations with its highly efficient approach, simultaneously offering clear and often automated access to crucial records information. Both line staff and management have immediate access to comprehensive data regarding patrol activities and dispatch processes. With RIMS Computer Aided Dispatch (CAD) and its robust suite of interconnected products, communication professionals can execute various integrated tasks through one advanced system. With a legacy of 36 years in development, RIMS CAD consistently fulfills the rigorous requirements of PSAPs, law enforcement, Fire/EMS personnel, and other public safety workers. Each element of the RIMS System, including our Computer Aided Dispatch, was designed with user-friendliness and ease of learning in mind. In fact, the most effective way to grasp any feature of RIMS is to engage with it directly and use its functionalities. Typically, users can master the foundational aspects of CAD within a few minutes, while our comprehensive training program spans just two days, making it accessible and efficient for all users. This ease of training ensures that professionals can quickly adapt to the system and enhance their operational efficiency.

The 365 CAD system enhances the efficiency of first responders by streamlining the process from the initial call taker’s response plan to the dispatcher’s automated unit selection, ensuring officers are alerted promptly. It boasts the quickest response time from call initiation to officer arrival, thanks to Velocity’s patented technology that reduces delays between those who need assistance and the emergency services. Additionally, Velocity offers a comprehensive 360° view of the situation for call takers, dispatchers, and mobile units, integrating live camera feeds and critical information regarding the incident. This interconnected system can autonomously deploy drones while providing real-time support to officers on the scene. Furthermore, 365 CAD automatically pinpoints the incident’s latitude and longitude, displaying it accurately on the CAD map. Essential details such as caller name, address, city, and phone number are seamlessly integrated into the CAD, significantly reducing data entry requirements. Operators also have the capability to create multi-agency files and update dispatches for multiple agencies simultaneously with just a single click, which enhances coordination and response efforts across different emergency services. This advanced system ultimately contributes to a more effective emergency response framework.