ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
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Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Zuman
Say goodbye to the complications and constraints of conventional HR software, HRIS systems, and payroll outsourcing services by transitioning to a data-centered, employee-focused platform like ZumanHR. As the leading all-in-one solution catered to HR and finance departments, ZumanHR empowers you to handle human resources, payroll, and benefits management through a single partnership. This platform enhances control and operational efficiency, enabling you to better support your workforce, manage expenses, and maintain regulatory compliance. Expanding organizations are choosing modern HR outsourcing, payroll solutions, and benefits administration to better serve their valuable team members. Companies similar to yours have discovered the vast potential unlocked by implementing ZumanHR. By integrating a comprehensive cloud-based HR system with services provided by qualified professionals, ZumanHR offers both automation and specialized knowledge, allowing you to streamline people operations and drive improved business outcomes. Embracing ZumanHR could be the key to transforming your HR processes and enhancing overall organizational effectiveness.
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VIZOR
VIZOR is an ITIL Certified IT Asset Management Solution. VIZOR manages all aspects of IT asset management. This includes network discovery, inventory data, purchase, warranty, and maintenance details. The allocation of assets to employees and locations can be simplified so that you always know who has what. VIZOR can audit your network and integrate with tools like LANSweeper, Microsoft SCCM, Chromebook Admin, and LANSweeper. VIZOR can be configured to only include the features you need. Get started now.
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