Hammer Cloud Platform Description
Hammer Cloud Platform offers a robust test automation solution that seamlessly incorporates functional, regression, systems integration, performance, and customer experience testing/monitoring into an easy-to-use software-as-a-service (SaaS) model. This platform significantly aids contact center and enterprise network teams in expediting their software development lifecycles. Designed specifically for infrastructure planning, application development, quality assurance (QA), DevOps, and operations teams, Hammer Cloud Platform ensures that frequent testing is conducted to maintain the readiness of contact center applications for business demands. As DevOps methodologies gain traction, the need for consistent testing has emerged as a critical factor. By addressing issues arising from hurried release cycles, Hammer Cloud Platform empowers DevOps teams to minimize mean time to repair (MTTR), cut down on rework expenses, and ultimately enhance the customer experience. Additionally, its comprehensive features provide teams with greater visibility and control over their testing processes, making it an invaluable tool in today’s fast-paced software environment.
Hammer Cloud Platform Alternatives
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Windocks provides on-demand Oracle, SQL Server, as well as other databases that can be customized for Dev, Test, Reporting, ML, DevOps, and DevOps. Windocks database orchestration allows for code-free end to end automated delivery. This includes masking, synthetic data, Git operations and access controls, as well as secrets management. Databases can be delivered to conventional instances, Kubernetes or Docker containers.
Windocks can be installed on standard Linux or Windows servers in minutes. It can also run on any public cloud infrastructure or on-premise infrastructure. One VM can host up 50 concurrent database environments. When combined with Docker containers, enterprises often see a 5:1 reduction of lower-level database VMs.
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Applitools
Applitools is an AI-powered, end-to-end visual and monitoring platform for Developers and Test Automation, Manual QA and DevOps. Our Visual AI technology transforms the way organizations approach quality. It ensures that web and mobile apps look and work exactly as they were designed on any device, browser OS, native application, or browser. Applitools integrates quickly with any DevOps environment. It is easy to use for any size team and can be scaled to any organization that wants to improve speed and quality with every release. This is vital in today's competitive business environment.
Applitools is used by hundreds of companies in a variety of industries, including Fortune 100 software, banking, retail, and insurance firms. This allows them to provide the best digital experiences possible to their customers. Applitools has its headquarters in San Mateo in California and an R&D centre in Tel Aviv in Israel.
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uContact
Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.
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Company Details
Company:
Hammer
Headquarters:
United States
Website:
www.hammer.com/products/hammer-cloud-platform
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