Alternatives to Gumbo

DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

Updox is a healthcare communications platform that can improve the patient experience, increase office productivity, and drive profitability. You can choose to use one or all of our solutions: Electronic Fax and Secure Texting & SMS, Telehealth Video Chat, Telehealth Video Chats, Telehealth Video Chats, Telehealth Video Chats, Telehealth Video chats, Patient Reminders, Electronic Formulas, Broadcast Messaging, all from one online location. To save you time, money, and energy, we integrate with 150+ EHR/EMR systems. You can manage your documents and collaborate with others to do more in your day with one powerful inbox. Updox is a platform that provides healthcare providers, LTPAC facilities and pharmacies with an easy-to use, HIPAA-compliant platform. It has a wide range of capabilities for virtual medicine, patient engagement, paperless office efficiency, and cost reduction that can all be combined to drive revenue and reduce costs.

Introducing Upvio, the ultimate practice experience platform designed to optimize workflows, minimize repetitive administrative tasks, and thrive in today's digital-centric healthcare landscape. Tailored to meet the needs of healthcare providers across diverse specialties and organizations, Upvio offers a comprehensive set of tools to streamline and automate various operations, including appointment scheduling, telehealth, messaging, patient monitoring, and payments. Ensuring compliance with industry standards such as HIPAA and GDPR, Upvio tackles common challenges in the healthcare industry, such as complex interfaces, technical issues, communication problems, patient engagement, data management, revenue generation, scalability, customization, and reporting. Upvio stands out with its specialized features catering to the healthcare sector, including automated reminders, customizable forms, extensive telehealth capabilities, a virtual waiting room, and remote vital signs assessment. This cost-effective solution offers seamless integration and caters to users with varying levels of technical expertise, providing dedicated account managers for smooth setup and continuous support.

pMD provides complete solutions for practice management and revenue cycles, covering everything from patient onboarding to payment collection. This comprehensive software suite equips medical practices with all necessary tools to operate efficiently, minimizing the potential for errors by reducing the number of systems used. You can take advantage of all the functionalities pMD provides, or it can be smoothly integrated with your current systems. A well-structured and secure communication framework ensures that care is continuous and enhances the overall patient experience. To deliver optimal care, it’s crucial to have a standardized communication method for interactions with patients. We ensure that all essential patient data is organized in a single location, which helps save valuable time during critical moments. Additionally, pMD offers a fully integrated, HIPAA-compliant telemedicine platform that enables healthcare professionals to provide exceptional patient care. Discover the user-friendly telehealth software applications that pMD has available and implement telemedicine solutions for both your practice and your patients. With pMD, enhancing patient engagement and care delivery becomes more manageable and effective.

RXNT's cloud-based integrated Electronic Health Records (EHR), software with E-Prescribing and Patient Portal optimizes patient treatment and streamlines workflows in practices of all sizes and specialties. Providers have access to the most current patient health information and prescription history from one database, accessible from any device. Integrated communications allows providers to share real-time clinical information with patients and clinicians, allowing for better care coordination. The use of "smart keys" and intake forms allows for customization and eliminates redundancy. Your practice will enjoy the Patient Check-In feature and integrated Electronic Prescribing. HIPAA compliant, ONC certified, EPCS-certified and meets MACRA/MIPS requirements. RXNT also offers Practice Management (PM), which includes Medical Billing, Scheduling, and standalone E-Prescribing. You can choose a solution by the piece with predictable pricing or you can implement our Full Suite for one, integrated platform.

Enhance efficiency, elevate patient satisfaction, and achieve outstanding outcomes with Playback Health's integrated clinical platform. Automate the registration process and streamline post-visit communications to save valuable time. Enjoy hands-free transcription generated from conversations during appointments, ensuring accurate records. A single update will keep your entire care team informed. Our comprehensive suite of clinical and patient care tools is designed for seamless integration. Maintain clear communication with our user-friendly platform, which can be tailored for providers, patients, or all parties involved. With a commitment to security, our SOC 2 and HIPAA-compliant platform utilizes data encryption to safeguard sensitive information. Playback AI prioritizes the clinician-patient relationship with the most competitive ambient medical documentation solutions available, ultimately saving costs while alleviating the workload for physicians. We firmly believe that delivering truly personalized patient care hinges on the ability to provide medical records in real-time, fostering a more responsive healthcare environment. By streamlining these processes, we aim to create a more efficient healthcare landscape where patient engagement is maximized.

SmartExp is a software solution designed to streamline the management of medical records, enabling users to develop tailored record templates that can incorporate various elements such as text, drawings, and images. Users have the flexibility to create an unlimited number of medical file formats to suit their needs. By integrating interactive content and real-time analytics, this robust platform enhances the patient care experience, allowing healthcare providers to engage with patients more effectively. Key advantages include educating and engaging patients, improving health outcomes, enhancing the overall patient experience, attracting new patients, and evaluating patient engagement strategies. The system operates through evidence-based, customizable content that motivates patients to make informed health choices throughout their healthcare journey. Furthermore, SmartExp offers a powerful and scalable platform that automates patient communications and analytics while ensuring compliance with HIPAA regulations through its secure, cloud-based infrastructure that is compatible with any electronic health record (EHR) system. With continuous access to engagement metrics, survey feedback, and patient-reported outcomes, healthcare providers can monitor patient interactions around the clock, ultimately fostering better health management and outcomes. This comprehensive approach to patient engagement not only streamlines workflows but also enriches the overall healthcare experience for both providers and patients alike.

Pharmboost is a HIPAA compliant patient engagement solution for independent pharmacy stores. With better communication and health care, pharmacies can improve the patient experience.

At Orca Health, we are revolutionizing the healthcare experience to ensure that high-quality care is available and supported for every patient. By choosing Orca Health, you can surpass expectations and achieve improved health outcomes. Our platform offers a carefully selected range of top-tier products, complemented by digital tools that aim to enhance patient education, engagement, and overall experience. With Orca’s multi-sensory educational content, patients gain a deeper understanding and develop greater confidence in their care. We employ original, animated, and interactive materials to effectively inform and engage patients throughout their care and recovery journey. Through our Care Pathways, you can consistently equip your patients with resources that promote significant engagement and an enriched experience. Furthermore, our digital solution fosters better comprehension and communication across the entire care ecosystem. As a result, your patients will feel informed, supported, and connected, while you maintain insight into their understanding, compliance, and satisfaction levels, ultimately contributing to a more cohesive healthcare environment.

CERTIFY Health is a cloud-based platform that enhances the patient experience by streamlining healthcare workflows in an easy-to-use manner. It enables healthcare practitioners to create a smooth and positive journey for patients, effectively tackling the issues linked to manual appointment scheduling and data input. With CERTIFY Health, providers can offer round-the-clock appointment management and quick check-in possibilities via kiosks, tablets, and smartphones, significantly reducing long wait times. Patients benefit from the convenience of filling out digital forms and consent documents online, leading to a more efficient process. The platform also incorporates biometric authentication to guarantee secure check-ins at the reception area. In addition, CERTIFY Health improves revenue management by facilitating real-time co-pay collection directly from patients. It seamlessly connects to patients’ medical records by integrating with top EHR partners such as EPIC, CERNER, iSOFT, and Allscripts, among others. Ultimately, CERTIFY Health stands as a comprehensive solution that prioritizes patient satisfaction while enhancing operational efficiency for healthcare providers.

Vital is a digital health company that utilizes artificial intelligence to significantly improve the experiences of patients during their visits to emergency departments and throughout their hospital stays. By harnessing sophisticated AI technology, Vital simplifies intricate health record data and presents it through intuitive, personalized interfaces that engage patients without requiring any downloads or passwords. Their cutting-edge offerings, which include tools like ERAdvisor and CareAdvisor, deliver real-time updates, clarify test results in layman's terms, and provide customized support throughout the entire healthcare process. Furthermore, the Doctor-to-Patient Translator developed by Vital translates complex medical terminology into clear, easily understandable language, enabling patients to gain a better grasp of their health information. With a trusted partnership with over 100 hospitals, Vital is committed to enhancing patient satisfaction, fostering growth and loyalty, achieving improved clinical outcomes, and alleviating the workload for healthcare teams, thereby transforming the overall healthcare experience. Through these innovations, Vital is paving the way for a more informed and empowered patient population.

Sentact offers innovative digital rounding solutions that span across the entire enterprise, enabling healthcare facilities to foster safer settings, enhance patient participation, and elevate the standard of care provided. Our top-tier platform boosts satisfaction levels among both patients and caregivers by offering an extensive array of tools designed to streamline rounding processes, enhance the patient experience, enable real-time feedback, and deliver comprehensive reporting across the organization. By empowering health systems to effectively manage patient engagement, Sentact not only improves patient outcomes but also aids in cutting costs and maximizing reimbursements, thereby creating a more efficient healthcare environment. Ultimately, our solutions ensure that hospitals can thrive in their mission to provide exceptional care while maintaining fiscal responsibility.

Praktice integrates cutting-edge artificial intelligence, behavioral science, and data analytics to guide patients towards optimal care options while simultaneously streamlining your operational processes. This innovative approach has been shown to significantly improve patient satisfaction, allow for the treatment of a greater number of patients by existing staff, and boost overall revenue. The AI-driven platform from Praktice orchestrates and customizes communication across multiple channels, ensuring workflows that elevate the patient experience and lead to improved health outcomes. Functioning like an additional team member, the AI expertly directs patients to the most appropriate and preferred providers, services, and facilities within your healthcare system. Utilizing advanced medical natural language processing, triaging capabilities, operational AI, insurance insights, and voice and image recognition technologies, our system simplifies the patient care journey. Furthermore, our AI solution is designed to work seamlessly with the tools and systems you already utilize, enabling you to intelligently automate and expand your operations efficiently. This not only enhances efficiency but also supports a comprehensive approach to patient care management.

The interaction between patients and healthcare providers is undergoing a significant change, as consumers increasingly demand and seek more adaptable options for accessing care. To address this growing need for virtual services and to provide a cohesive consumer journey, healthcare organizations must establish a strong digital care framework. Mytonomy, a company specializing in video-based patient engagement, collaborates with prominent institutions to enhance the patient experience, foster engagement throughout the care journey, and improve access to vital services for varied communities. By delivering our acclaimed short-form video content through an enterprise platform that integrates intelligent surveys and dynamic communications, we have successfully engaged and empowered patients, resulting in high levels of satisfaction. Additionally, Mytonomy Studios offers the ability to craft tailored content for your organization, featuring your experts and aligning with your brand identity. Since we handle all content creation, updates can be made effortlessly to ensure information remains current and relevant. This flexibility not only boosts patient engagement but also strengthens the overall healthcare delivery process.

Amplifying the Patient Perspective for Caring Professionals. We firmly believe that innovative technology has the potential to revolutionize the operation of health and social services, ultimately enhancing patient outcomes and increasing the efficiency of healthcare systems. With our extensive global expertise and leadership in technology, we provide a solution that is not only straightforward to implement but also user-friendly for staff and impactful for patients. The talented designers and engineers at Cemplicity have collaborated with government bodies, hospitals, community service organizations, researchers, and healthcare specialists to rethink and enhance patient reporting processes. Patient Reported Experience Measures (PREMs) play a crucial role in this endeavor. High-quality patient experiences have been shown to mitigate risks, improve health results, lower costs, and foster a more conducive environment for staff to focus on meaningful work. Therefore, adopting a proactive and systematic strategy to elevate patient experiences is an essential component of the quality improvement toolkit for both public and private healthcare entities. Emphasizing the patient voice is not just beneficial, but vital for the evolution of effective health services.

Enable patients to navigate their own healthcare needs and connect with the most suitable services. Our approach assists healthcare providers and systems in attracting new patients while ensuring the satisfaction and retention of current ones through a more consumer-focused experience. This ultimately leads to improved patient involvement and health results, all while streamlining workflows and boosting overall efficiency. Additionally, we support health plans and payers by providing their members with tools for self-service symptom assessment, triage, and clear guidance to identify the most appropriate, convenient, and cost-effective in-network care options. We collaborate with companies in digital health, healthcare innovation, and healthcare SaaS to enrich their digital health offerings with clinically-validated AI chat solutions, ensuring that patients receive timely and accurate assistance in managing their health. By leveraging technology and partnerships, we aim to transform the way healthcare is accessed and delivered.

Artera, a leading SaaS innovator in digital health, revolutionizes the patient experience with AI-driven virtual agents (both voice and text) designed to enhance every stage of the patient journey. Trusted by over 900 healthcare organizations—including specialty practices, FQHCs, large IDNs, and federal agencies—Artera engages with 100 million patients every year. Their virtual agents assist front desk teams by streamlining tasks such as self-scheduling, intake, forms, billing, and more. Whether boosting an existing team or deploying a fully autonomous digital workforce, Artera provides versatile virtual agent solutions tailored to fit where healthcare providers stand in their AI adoption. Supporting 2 billion communications annually across 109 languages on voice, text, and web, Artera combines a decade of healthcare expertise with cutting-edge AI to empower better care delivery.

Bridge is a recognized leader in patient engagement solutions designed specifically for healthcare organizations. This innovative platform empowers companies to upgrade their current EHR's patient portal, integrate various health IT systems, unify patient engagement tools, and establish a digital front door. Notably scalable and user-friendly, it boasts ONC 2015 Edition Certification and is offered as both a client-branded web application and a mobile app compatible with Android and iOS devices. By automating the entire care journey, Bridge enhances the patient experience significantly. Patients remain actively engaged through customizable electronic communications and can access their health, financial, and appointment details across multiple platforms. Key features of the solution encompass self-scheduling, secure messaging between patients and providers, mobile intake, bill payment options, telemedicine services, and a wide array of additional functionalities. Moreover, the platform includes a fully-documented and complimentary API, enabling healthcare organizations to effortlessly develop their own interfaces, incorporate additional features, and generate advanced reports tailored to their needs. This level of customization ensures that each organization can effectively meet its unique patient engagement goals.

We combine top-notch SaaS solutions with cutting-edge digital design to ensure a user-friendly and integrated patient experience. By utilizing technologies that are already connected, ranging from registration and appointment scheduling to electronic health records, telehealth services, wayfinding, and post-visit support, you can effectively monitor the health journeys of patients using the best tools currently available. Our aim is to provide a comprehensive healthcare experience that fosters optimal health outcomes for patients. Accelerate your innovation process with our pre-assembled components and features, allowing you to publish seamlessly on both mobile app stores and the web through a secure and reliable platform. Engage your customers and patients with timely and proactive messaging to maintain their interest and involvement. You can either customize a white-label experience to align with your brand or develop an entirely new one using our web and mobile SDK, thereby ensuring the highest quality experience for your patients. Ultimately, the choice to tailor the experience to reflect your brand or to create something novel lies in your hands, and you can utilize our exceptional toolkit to craft a flawless patient healthcare experience that exceeds expectations. With our resources, the possibilities for enhancing patient engagement and satisfaction are truly limitless.

Steer Health stands out as the sole platform that oversees the entire journey of patient experiences, from initial acquisition to long-term loyalty. It offers tailored communication that meets patient needs while streamlining your operations. Every interaction is designed to evoke a warm, personalized touch, ensuring a comforting experience at any hour. Seamlessly integrate marketing, growth strategies, access, operational efficiency, clinical care, and financial systems to effectively attract, support, and retain patients. With the help of always-on conversational AI, including voice capabilities, chatbots, smart triages, referral automation, and harmonized workflows across emergency, outpatient, and hospital settings, you can achieve 2-3 times more bookings. Steer alleviates your team’s burden by taking on significant tasks for your practice. Our AI-driven platform enhances patient experiences while automating routine processes like eligibility verifications, referrals, payments, and intake procedures. Collaboration is made easy with integrated shared inboxes, allowing for smooth teamwork even among remote members. This comprehensive approach not only improves operational efficiency but also fosters a more engaged patient community.

Qure4u's all-encompassing Virtual Care Platform provides a seamless experience for both patients and providers, ensuring comprehensive support throughout the entire patient journey and enhancing care before, during, and after appointments. Curious about the financial benefits of Remote Patient Monitoring? With evolving reimbursement models, integrating remote patient monitoring has become increasingly feasible and lucrative, and Qure4u’s Platform is designed to help you fully leverage this opportunity for both your practice and your patients. Utilize our ROI Calculator to discover the potential revenue that RPM can produce for your organization. By enhancing brand value, streamlining office operations, and boosting revenue, Qure4u also delivers greater clinical insights and significantly improves the patient experience. Our leading solution, MyCarePlan, plays a crucial role in fostering better patient outcomes and communication, making it an essential tool in modern healthcare. As the landscape of healthcare continues to evolve, embracing these innovative solutions will be key to staying competitive and providing exceptional care.

Solutionreach is 100% focused on providing the technology and the expertise to use it to improve patient care and create a more profitable practice. We were the first to do it, and we continue to be the leader in this field, almost 20 years later. We help practices improve their patient experience and connect with patients the way they want. The result? Patients are more likely to schedule appointments and show up for appointments. Patients leave glowing reviews for their providers, which is then shared with others. All patients receive regular communications, which keep them connected to the practice. We bring all the experience that we have gained from 52,000 other practices to every practice when they agree to work with us. We are the right partner if a practice is ready for growth and increased revenue.

Buzz has been designed with the needs of healthcare professionals at its core. The Buzz Medical Messenger boasts a wide array of features aimed at significantly enhancing communication efficiency. It allows you to establish a secure and reliable network comprising healthcare professionals and staff integral to your daily operations. You can form groups and teams that reflect your typical workflow, facilitating the seamless and efficient exchange of information. Moreover, Buzz incorporates in-context integration within conversations, enabling users to access Lightning™ fast responses from Skyscape's extensive collection of gold-standard medical resources, which are trusted by over a million healthcare professionals. With a proven history in medical clinics, hospitals, home health, and physical therapy, Buzz excels in supporting agencies involved in transitions of care. Customer testimonials highlight improvements in patient experiences and provider satisfaction, alongside a notable decrease in hospital readmission rates. This innovative tool not only streamlines communication but also fosters collaboration among professionals, ultimately benefiting patient care.

Our COVID-19 solution, which adheres to HIPAA regulations, is designed to assist organizations in safeguarding their employees, workspaces, and clients. At HealthChampion, we recognize the difficulties you face and possess extensive knowledge of patient experiences. Expanding upon our consumer-focused digital health app, we have developed a HIPAA-compliant COVID-19 monitoring tool tailored for employers. This comprehensive solution is enabling businesses of all sizes and sectors to safely reintegrate their workforce into the office. Discover how we can support your organization in streamlining processes. Say goodbye to the tediousness of paperwork and complicated spreadsheets. Our application is available at no cost for organizations with up to ten users, providing significant value and return on investment. Create your account today and begin utilizing the user-friendly dashboard immediately. Setting up is a breeze, and users can complete self-screening in less than two minutes. The app is accessible on smartphones, tablets, and computers, allowing for a seamless experience. Eliminate congestion at your entrance and facilitate easy access for users who have been cleared.

Utilize the specialized EMR designed specifically for urgent care settings to enhance your practice. This system features streamlined charting and user-friendly templates that facilitate rapid and precise documentation, optimizing workflow and fostering superior experiences for both patients and staff alike. Access the urgent care EMR software that equips you with essential tools to efficiently manage center visits. Clinicians can confidently document urgent care encounters thanks to its intuitive interface and tailored documentation templates. The system accelerates patient processing with swift registration, real-time insurance checks, an integrated EMR/PM database, and scheduling queues driven by workflow, enabling patients to move from check-in to discharge in the shortest time possible, thereby enhancing overall satisfaction. Furthermore, accurate CPT autocoding and intelligent E/M code suggestions guarantee comprehensive documentation for every visit and improve claim accuracy. With a comprehensive library of relevant standard reports available to support strategic decision-making, your clinic's performance can be easily monitored and continuously improved, ultimately elevating the quality of care provided.

The Patient Pathway App serves as a comprehensive solution for healthcare organizations, enhancing the patient journey, care pathways, and overall patient experience. Designed to deliver vital information directly to patients, the app improves brand reputation and enables individuals to monitor their progress at a lower cost. It features a robust management console, an adaptable timeline, and options for custom branding, allowing healthcare providers to tailor the experience. The platform also focuses on educating and engaging patients, building their confidence, and promoting health initiatives effectively. By raising awareness of crucial health topics such as drug addiction and diabetes management, the app encourages proactive lifestyle choices. Additionally, it offers tools that empower patients to provide feedback through surveys and inquiries, ensuring continuous service improvement. With instant access to essential information, patient demands can be significantly reduced, ultimately facilitating a higher quality of care and improved service delivery. This innovative approach not only enhances patient satisfaction but also supports healthcare providers in fostering healthier communities.

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

5thPort serves as a comprehensive digital platform for patient education, engagement, and electronic consent, applicable in various settings including individual medical practices, hospitals, health systems, and clinical research environments. The platform employs high-quality multimedia resources and a teach-back method to effectively educate patients and their caregivers about their diagnoses, treatment plans, and the associated risks and benefits of proposed procedures. Once patients are adequately informed, the digital eConsent feature fosters a more meaningful dialogue with healthcare providers. By utilizing 5thPort, users can expect to achieve notable outcomes including: 1. Saving 15 to 20 minutes during consultations without any extra effort, 2. Improving the overall patient experience, 3. Alleviating patient anxiety on the day of their visit, 4. Encouraging patients to take an active role in discussions about their healthcare with providers, 5. Mitigating nurse burnout, leading to a more efficient and harmonious healthcare environment. In essence, 5thPort not only streamlines the consent process but also enhances the overall quality of care delivered to patients.

Provide your patients with timely access to essential information to enhance their health journey. Users of Twistle experience improved health outcomes and a reduction in readmissions. The platform allows both clinicians and patients to exchange HIPAA-compliant messages, along with images, videos, and emojis, effortlessly. By tracking real-time interactions through surveys and videos, you can keep your patients engaged and informed. This approach also enables healthcare staff to concentrate on individuals who require more assistance. Quickly create and implement surveys to gather and analyze patient feedback, allowing for prompt action on any concerns to enhance overall satisfaction. Twistle fosters collaboration among all parties involved in patient care, achieving significant results for team-based care initiatives such as Enhanced Recovery After Surgery (ERAS) and Perioperative Surgical Home (PSH). Additionally, Twistle seamlessly integrates with electronic health records, registries, and predictive analytics solutions, while also connecting with devices and wearables to tailor patient communication and engagement strategies. By leveraging these resources, healthcare providers can ensure a more personalized experience for their patients.

Zebra Doctor offers online appointment scheduling and increased patient intake. It also manages digital reputation and provides a great patient experience. We cover the entire medical industry, from Primary Care and Dental Care to Medical Spas and everything in between. Telemedicine Patient Acquisition Mobile App Digital Reputation Digital Front Door EHR Customized QR Code Forms Our focus is on Practices, Patients and Processes. We are a turnkey healthcare solution provider that is constantly improving. We have revolutionized the patient experience by bringing doctors and patients closer together than ever before. Easy & instant communication Seamless televisits Real-time online scheduling Secure chat Reminders via email & text

For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders. We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.

Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

Our PCI compliant payment vault securely stores your patient's payment information. With their consent, you can automate and collect payments of a pre-authorized amount post-claim adjudication. Practices can accept patient copays pre-care with estimates to support financial management and plan activation or pre-authorized payments post-care. A fully customizable portal for your practice allows patients to make payments online or set-up payment plans and securely stored payment types. For a more transparent experience, estimate your patients' out of pocket expenses with greater accuracy and discuss payment plans early to improve treatment acceptance.

Homecoming collaborates with psychedelic therapy clinics, therapists, and retreat centers to offer comprehensive support to clients throughout their healing process, including before, during, and after their sessions. Our innovative companion app enhances these journeys by providing tailored guides, actionable tasks, and regular check-ins to foster healing. We streamline preparation and integration support on a single, accessible platform tailored for both patients and clinics. By utilizing modern therapeutic tools and precise data, we empower clinics to connect with a larger patient base while improving the overall experience. Homecoming enables clinics to accompany patients on their healing paths, even in times of physical separation. With our app, users receive daily guidance that outlines concrete steps to ensure they feel equipped and empowered in their treatment journey. Additionally, we feature articles authored by therapists designed to facilitate progress and encourage users to log their emotional, physical, social, and spiritual well-being as part of the healing process. This holistic approach not only emphasizes patient engagement but also fosters a deeper connection between clients and their therapeutic support systems.

Oryx is a cloud-centric software solution tailored for dental practice management, aimed at optimizing various operational elements such as billing, imaging, patient interaction, and data protection. The platform provides a range of functionalities, including analytics-driven billing, sophisticated imaging and charting capabilities, streamlined patient scheduling, and communication tools, along with stringent data security protocols that comply with HIPAA regulations and extensive revenue cycle management services. Targeting a wide array of users, Oryx caters to independent dental practices, multi-site dental organizations, specialists, pediatric dentists, and professionals in Canada. By focusing on contemporary, technology-driven solutions, Oryx seeks to improve patient experiences and operational productivity, all while offering clear pricing that can lead to considerable cost savings compared to competing dental software products. Additionally, Oryx's commitment to innovation positions it as a forward-thinking choice for dental practices looking to enhance their efficiency and patient care.

Modern healthcare communication. Spruce is the easiest and most powerful way to communicate with patients, healthcare providers, or other health partners. Spruce combines your existing communication methods with brand new tools in one simple-to-use email inbox. All communication in one supercharged team mailbox. Spruce allows you to communicate with your teammates and patients from one HIPAA-compliant email address. It's easy to manage patient requests, listen to voicemails, respond quickly, and all this is done in one place. Reach patients with the right message at just the right moment. A proactive approach is key to great care. Spruce allows you to reach patients before a problem becomes an emergency. This helps you build stronger relationships with your patients and provide more efficient care. You and your team can cover more ground with virtual care and complex workflow automation. This will allow you to avoid repetition and save time.

NeuroFlow is a digital healthcare company that combines workflow automation, consumer engagement solutions and applied AI to promote behavioral integration in all care settings. NeuroFlow's cloud-based suite of HIPAA-compliant tools simplifies remote patient monitoring, allows risk stratification, and facilitates collaborative care. NeuroFlow allows health care organizations to bridge the gap between mental health and physical health, improving outcomes and reducing costs.

FollowMyHealth® is an innovative, mobile-centric patient engagement platform designed for healthcare providers, hospitals, and health systems that aim to enhance the health of their patient populations and improve care quality. Catering to both outpatient and inpatient settings, FollowMyHealth offers a customizable engagement solution that empowers organizations to navigate the changing landscape of healthcare by transforming the way clinicians connect with their patients. We believe the key to effective engagement in both ambulatory and hospital settings lies in fostering an environment where patients can take an active role in their own care using the devices they are familiar with. With Veradigm technology, we facilitate timely and meaningful conversations, ensuring that patients are not just passive recipients but integral participants in their healthcare journey. Our clients are equipped with comprehensive tools that provide personalized content throughout every step of the care continuum, delivered precisely when it's needed, thereby enhancing the overall patient experience. By prioritizing patient involvement, we aim to create a more collaborative healthcare environment that benefits everyone involved.

Biofourmis is a pioneering company that leverages technology to transform healthcare delivery by collaborating with hospitals, health systems, and payers. Their innovative connected platform facilitates personalized and scalable care that goes beyond conventional environments. With an emphasis on high-quality care, Biofourmis provides solutions that enable treatment in the comfort of patients' homes. By integrating continuous and episodic data gathering, FDA-approved AI-driven analytics, and coordination of in-home services, they effectively manage patient care and enhance health outcomes. Having established partnerships with over 50 health systems and payers worldwide, Biofourmis aims to broaden access to essential care and therapeutics within local communities. In tackling the pressing challenges faced by the health and pharmaceutical sectors, Biofourmis covers all aspects from drug development through to care delivery, ensuring an effective response to the evolving needs of the industry. Their commitment to innovation positions them as a key player in shaping the future of healthcare.

CheckinAsyst provides a digital platform that allows patients to access their records, pay them, and communicate with each other. CheckinAsyst improves patient experience and efficiency, allowing you more time to provide patient care.

Ocean by CognisantMD™ creates a seamless connection among patients, healthcare providers, and researchers through the use of secure patient forms, screening tools, and surveys that work in conjunction with the EMR. By utilizing tablets in waiting areas and facilitating online patient registration, Ocean significantly enhances the quality of care, efficiency, and overall patient satisfaction. Patients can conveniently check in on kiosks, fill out forms, update their contact details, and submit comprehensive health histories via secure tablets, which automatically sync with your EMR. Additionally, with web-based forms, you can streamline processes such as appointment scheduling, new patient registrations, and prescription refills directly on your current clinic website. Through secure messaging, patients can register, provide their medical history, and update health records from their smartphones or home computers prior to their visit. Furthermore, the platform allows you to locate specialists, send and receive secure patient referrals, monitor referral statuses, electronically update patients, and manage central intake processes effectively. In this way, Ocean not only boosts operational efficiency but also promotes a more patient-centered approach to healthcare.

The Patient Experience Platform serves as a targeted survey tool tailored to specific specialties, enabling practices to gather feedback directly from patients and offering trustworthy insights regarding their experiences. By presenting this information on an easy-to-use dashboard, it allows practices to gain a comprehensive understanding of their operations from the viewpoint of their patients. These valuable insights empower practices to enhance their performance, boost patient loyalty, and ultimately increase revenue. This five-star reputation management tool also promotes transparency regarding the quality of care provided by your team, assisting in converting website visitors into actual patients. Additionally, it includes free-text comments that enrich the feedback received, providing further context and nuance to patient opinions. With real-time, actionable metrics, practices can swiftly implement changes based on insights gained. The platform also offers benchmarking by location and physician, measuring the performance of physicians and office staff alike. Overall, it significantly enhances your value proposition, which can be a critical factor in negotiations with payers while simultaneously fostering a culture of continuous improvement. In doing so, it not only elevates patient satisfaction but also strengthens the overall quality of care delivered.

No matter the type of care you provide, do it seamlessly with Noteworth. Noteworth revolutionizes healthcare delivery by offering organizations a comprehensive platform to support patients throughout their entire care journey. With everything consolidated into a single platform, you can efficiently tailor care for diverse patient needs, ultimately enhancing their quality of life and health outcomes. Quickly implement programs that streamline processes and elevate the patient experience. Equip patients with essential tools and information, enabling them to take control of their health. By granting real-time access to their data, you can ensure higher quality care for a greater number of patients. This approach not only removes obstacles to care by making health services easily accessible but also creates opportunities for additional revenue streams. Focus on taking informed actions based on patients' actual health conditions rather than relying solely on process metrics. Furthermore, this commitment to patient empowerment and streamlined care can greatly enhance overall satisfaction and engagement.

The premier electronic health records (EHR) solution tailored for the eye care sector. Optimize your workflows and gain easy access to secure patient information with technology designed to align with your operational style. Eyefinity's cloud-based offerings deliver a comprehensive practice management and EHR system, empowering optometry practices of various scales to improve patient care significantly. We are dedicated to constant innovation, introducing new features, ensuring robust data security, and maintaining HIPAA compliance. The efficiency achieved in 2021 was truly remarkable! With automatic coding, you can prioritize patient interactions over administrative tasks. Favored by a vast number of optometrists across the country, we stand as the leading choice for independent practices seeking sophisticated EHR solutions. Elevate patient engagement through a secure Patient Portal that allows for the easy transmission of secure messages and attachments, accessible for patients anytime and anywhere. By utilizing exam protocols that automatically fill in your preferred procedures, you can eliminate excessive clicking and enhance your overall efficiency. Additionally, our commitment to user-friendly technology ensures that your practice remains at the forefront of the eye care industry.

The patient's experience begins with the scheduling of an appointment in the electronic health record (EHR), which triggers a tailored Curago Workflow that can be customized according to various factors such as the type of appointment, the patient's age and/or gender, the location of the visit, and the chosen provider. After appointments are arranged, patients receive a text message and/or email detailing how to prepare for their upcoming visit, and for appointment types like procedures, this communication may include necessary patient education and step-by-step preparation instructions. You have the flexibility to decide on the timing and method of appointment reminders sent to patients. Once you establish reminders for each type of appointment, Curago takes over by automatically dispatching these reminders whenever appointments are created in the EHR. Furthermore, each reminder can be configured to prompt patients to confirm their appointment via text, and once a patient confirms, Curago updates the EHR to reflect this confirmation, ensuring that patients are not asked again unnecessarily. This streamlined process not only enhances patient engagement but also improves overall efficiency in managing appointments.