Alternatives to Globitel E-911

Globitel’s Performance Management Platform streamlines the monitoring, assessment, and evaluation of customer engagement center performance in real-time. This solution effectively consolidates and processes data from various platforms through a unified interface. Moreover, it empowers agents to track their own performance metrics while managing their incentive plans and evaluations, contributing to a reduction in operational costs and an enhancement in the center’s service efficiency. The platform collects valuable insights regarding agent performance from all integrated call center systems, including Automatic Call Distribution (ACD), Quality Monitoring System (QMS), Workforce Management (WFM), and E-Learning components, among others. Additionally, the dynamic KPI builder within the platform enables call center managers to execute a wide range of functionalities tailored to their needs, facilitating better decision-making and performance enhancement strategies. Ultimately, this innovative approach fosters a more productive environment for both agents and management alike.

Enhance the efficiency of emergency call processing, unit deployment, and communication in the field with Smart CAD. This innovative tool enables you to refine the dispatching process, automate everyday responsibilities, and ultimately facilitate quicker and more accurate incident response. Gain immediate access to vital incident data, take advantage of a user-friendly navigation interface, and ensure uninterrupted communication with other teams in the field. Smart CAD equips all field personnel with the resources necessary for successful incident resolution. Elevate your operational productivity through intuitive software designed for swift unit dispatch and effective incident management. With Smart CAD, commanders can make rapid decisions with assurance, supported by actionable data, real-time updates on incidents, unit and resource availability, and precise locations. Additionally, streamline the call-taking process, receive alerts directly from IoT devices, and automate regular tasks to further enhance your operational capabilities. This comprehensive approach ensures that every aspect of incident response is optimized for success.

Enterprise notifications facilitate swift communication of vital information, enable response monitoring, and ensure employee safety. AlertFind from Aurea Messaging Solutions (AMS) equips you with essential communication tools for emergencies and unexpected disruptions. You can reach employees through various channels such as email, landline, mobile phone, and text message, while also allowing for their feedback. With our extensive collection of free API connectors, you can seamlessly link to numerous data sources within your organization. The proprietary platform of AlertFind ensures quick and straightforward integration with your HR systems, including Workday, Peoplesoft, Active Directory, and several others. The newly designed user interface (UI) for AlertFind offers a modern web-based experience, enhancing convenience for users. Additionally, you can benefit from improved speed, as the system is now more efficient and lightweight, providing enhanced compatibility and security for your emergency notification needs. This streamlined approach not only simplifies communication but also fosters a safer work environment.

StatusNet911 serves as a cloud-driven platform that links hospitals, dispatch centers, and first responders to deliver real-time situational insights. By offering data on hospital resource availability, triage conditions, and system outages, it enhances the response to both routine incidents and multi/mass-casualty situations (MCIs). This system allows health facilities to receive Emergency Medical Services (EMS) incident updates instantly, enabling them to optimize their resource management during emergencies. Regular use of StatusNet911 for everyday incidents ensures that personnel are well-acquainted with the application when critical situations arise. It also generates alerts that inform relevant parties about changes in hospital statuses related to patient volume or equipment readiness. Additionally, the alert service disseminates Be On the Lookout alerts (BOLOs), All Calls, and updates concerning MCI events, ensuring that responders are well-informed. In the event of MCIs, the platform facilitates the efficient allocation of patients to vehicles and directs vehicles to the appropriate hospitals while providing real-time requests for triage and bed availability. This comprehensive communication framework is essential for effective emergency management and enhances collaboration among all involved parties.

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Our CAD system transcends traditional computer-aided dispatch by incorporating features such as fleet management, shift scheduling, and customizable reporting, while still delivering top-notch dispatch capabilities. It seamlessly connects with Creative ePCR and all prominent ePCR platforms, offering a holistic view of open calls and bus assignments alongside dashboards for scheduled calls, runs categorized by billing status, and data that supports robust quality improvement and quality assurance reporting. By utilizing location-based technology, it efficiently assigns calls to the nearest available ambulance, taking into account both distance and current travel conditions. Users can swiftly input call details, as Creative Dispatch automatically retrieves patient information and verifies real-time insurance eligibility. Accessible on Android, iOS, and Windows devices at any time and from anywhere, it enhances data collection processes, allowing medics to focus on patient assessment, treatment, and safety. Additionally, the intuitive user interface facilitates the rapid documentation of patient assessments, vital signs, and treatment protocols, ensuring that medics can deliver timely and effective care without unnecessary delays. In such a fast-paced environment, ensuring that medics have the right tools at their fingertips can significantly improve patient outcomes.

In critical situations, every second is vital. GeoSafe Mobile offers user-friendly GPS tracking and CAD integration specifically designed for law enforcement, fire departments, and emergency medical services. It enables swift access to essential data and facilitates communication with units in the field. Enhance your fleet’s operational efficiency by utilizing GPS (AVL) and real-time 911-call information directly from the field. Whether for routine patrols or large-scale events, streamline your daily tasks and incident management processes. By sharing information across various CAD systems, you can decrease response times and bolster officer safety. Boost your situational awareness through effective coordination of multi-agency responses for collaborative assistance. Equip first responders with integrated mapping resources that include hydrants, storm shelters, cameras, and pre-incident protocols. With a simple tap, you can indicate that you are en route or on the scene of an incident, and your status will be automatically reflected in the CAD system, ensuring real-time updates for all relevant personnel. This seamless integration not only enhances communication but also fosters a more efficient emergency response framework.

The role of the Administrator involves overseeing in-house reporting, analytics, and system management. By integrating the Administrator MD, your department can establish a direct connection to medical control for Quality Improvement and Quality Assurance purposes. Together, these components create a comprehensive electronic Patient Care Report (ePCR) solution that addresses one of the most critical and time-intensive responsibilities faced by EMS personnel. To streamline this process, we have introduced the CodeRed EMS System, which is designed to be exceptionally user-friendly for data collection and will efficiently generate clear and consistent patient care reports right at the scene. The "CodeRed System" consists of two integral parts. Initially, there is the CodeRed Field Unit, a data collection tool that facilitates the gathering of all necessary patient and billing information through an intuitive, pen-based interface. This Field Unit not only provides the capability to create automated narratives and in-field reports but also ensures that it can synchronize custom configuration data from the "CodeRed Administrator" during the upload process, enhancing overall efficiency. Furthermore, both systems work in tandem to minimize errors and improve the quality of patient care documentation.

Sundance Systems Inc. offers a top-tier Computer Aided Dispatch (CAD) software that is not only rich in features but also user-friendly and built on an open architecture. This software is ideally suited for various sizes of police, fire, or emergency service departments, accommodating anywhere from 2 to 200 units, making it an essential tool for any public safety answering point. The CAD module seamlessly interacts with both the Personnel and Records Management System (RMS) software, enabling intelligent, rules-based management for police dispatch operations. Its intuitive multi-pane window design allows dispatchers to effortlessly assign safety units, monitor events, record times, and determine outcomes with the ease of a single click. Furthermore, the innovative icon representation of units facilitates immediate and clear visual identification of both available and dispatched units. Additionally, our CAD module is equipped with E911 integration for automatic call entry, capturing vital caller information such as location, number, and name with precision. With such comprehensive capabilities, Sundance Systems Inc. guarantees that public safety agencies are equipped with the tools necessary for effective dispatch management.

Resgrid combines multiple systems into a single comprehensive solution, encompassing workforce management, CAD, RMS, and communications. This software is completely open-source, ensuring users enjoy both peace of mind and flexibility. Being a cloud-based platform, it requires no installation, boasts an impressive uptime of over 99%, and receives regular updates. The Resgrid CAD is specifically designed for use in Fire, EMS, and Law Enforcement, allowing for efficient dispatching of personnel, roles, units, and groups. It features advanced communication tools alongside live tracking and reporting capabilities. Resgrid is also suitable for both scheduled and on-demand delivery operations, enabling users to monitor delivery vehicles through AVL and track their drop-off and completion times effectively. Additionally, Resgrid serves as an invaluable solution for Emergency Operations Centers, facilitating coordination during business and regional emergencies by providing real-time data from both the field and the community, thereby enhancing overall operational efficiency. This versatility makes Resgrid a vital tool for various organizations seeking to streamline their operations and improve situational awareness.

Enhance your Communication Center with a professional atmosphere by utilizing intuitive and easy-to-train software. This user-friendly system generates reports that can significantly improve your business operations, alleviating stress for dispatchers. One of its standout features is its paperless functionality, enabling Medics to modify CAD status from any location with internet access. Unlike traditional mobile apps, Medic can operate on any device equipped with an internet browser, permitting users to view Active Events and Appointments seamlessly. Since its inception in 2000, MRES CAD has been dedicated to serving the EMS system, providing specialized EMS CAD software tailored for medical transportation companies. Designed specifically for dispatching, MRES is an executable application built to meet the unique needs of the EMS industry. Users can easily retrieve data from MRES through a searchable index, generating dynamic reports for enhanced decision-making. Additionally, MRES empowers EMS dispatchers to input and modify call data efficiently into a centralized database supported by either a wide-area or local-area network using SQL Server, ensuring a streamlined operation. This comprehensive approach positions MRES as an indispensable tool for modern medical transportation companies.

Mission Manager is a versatile tool that can be accessed online or offline, specifically designed to assist incident commanders in overseeing their daily team functions and missions. It fosters a collaborative operational atmosphere for routine activities while simultaneously acting as an interactive command hub during urgent incidents. Unlike most emergency management systems that only come into play during crises and rely on localized networks, Mission Manager minimizes the risk of forgotten passwords and unavailability of personnel information in high-pressure situations. By encouraging regular use, it guarantees that team member information remains up-to-date. Furthermore, Mission Manager is intuitive, adaptable, and highly customizable, incorporating automated reporting features, advanced mapping systems, and integrated web-based calendars. Additional resources such as extensive tutorials and comprehensive customer support enhance its usability, ensuring users can maximize the platform's capabilities. Ultimately, Mission Manager stands out as an essential resource for effective incident management and team coordination.

Fire Rescue Systems offers comprehensive fire and rescue software designed to address every aspect of emergency dispatch scenarios. Our platform is not only highly efficient but also user-friendly, making it particularly suited for urgent situations. We feature a modular system that can be customized to meet the specific needs of any department, no matter its size. With a diverse range of modules available, we can cater to a variety of requirements effectively. Each module has been meticulously fine-tuned and rigorously tested to ensure optimal performance and user satisfaction. The Mobile Responder System (MRS) is an integrated mobile application that equips users with vital run information, enables them to sign in for assignments, facilitates instant messaging with team members, and provides GPS navigation to incident locations. With MRS, responders have essential resources readily available at their fingertips. Additionally, our truck bay printers streamline the process by automating the printing of rip and run sheets, ensuring you receive critical information swiftly to expedite your response. Whether your agency is managing 200 alarms or juggling 20,000 across various jurisdictions, our Computer-Aided Dispatch (CAD) solution is robust enough to handle any operational demand seamlessly. This level of adaptability and efficiency makes Fire Rescue Systems a trusted partner in emergency response.

With CatapultEMS, you will create a robust emergency communication plan that remains transparent, centralized, and well-informed at all times, effectively connecting teachers, school sites, district officials, and law enforcement. The system allows for real-time tracking of students, efficient reunification processes, staff location check-ins, and management of threat reports, all facilitated through a reliable cloud-based platform. Additionally, our Emergency Management System features an Anonymous Bully and Threat reporting tool that empowers students, teachers, and parents to discreetly report any concerning situations via your website. Upon submission, the designated Bully Response Team or Site Safety Team receives immediate notifications through text and email, ensuring prompt attention and action on the anonymous report. This comprehensive approach not only enhances safety but also fosters a culture of open communication within the school community.

StreetWise® offers a comprehensive range of software solutions meticulously crafted for Fire and EMS services. This innovative platform ensures a seamless transition from the firehouse to the incident scene and back, featuring immediate call alerts, customizable maps powered by Google, live traffic updates, hydrant locations, tactical waypoints, and real-time unit tracking with directional icons for apparatus. Additionally, it facilitates full preplan management and allows for data sharing with neighboring departments to enhance mutual aid efforts. Users can also access preplanning information offline, which is beneficial in areas with poor cell coverage. The system supports bi-directional data exchange with selected CAD systems, ensuring full functionality for mobile data computers (MDCs) and enables data transmission to records management systems (RMS). By improving timestamp accuracy, it aids in thorough analysis related to the Standard of Cover and accreditation compliance. For incident commanders, maintaining situational awareness is crucial for achieving safe and effective outcomes, and StreetWise products are equipped with advanced mapping capabilities, premise alerts, hazard waypoints, and comprehensive hydrant data to enhance operational efficiency. The emphasis on real-time data ensures that first responders are always prepared to tackle emergencies effectively.

Easily implement rotational shifts, utilizing a range of repetition types from basic to advanced, or modify shifts and make adjustments on a daily basis as required. Team members have the option to submit their availability and enroll for shifts. Integrations seamlessly connect Aladtec’s scheduling features with external applications, including reporting tools and employee performance metrics, which not only conserves time but also reduces the risk of data entry errors. Effortlessly create various reports, including those for scheduled hours and payroll, alongside custom form reports. Additionally, reports can be tailored and exported to meet distinct reporting requirements. Enhance internal communication within your organization with Aladtec’s messaging capabilities, allowing for coverage requests and sending messages via emails and texts to individuals or groups. Keep track of personnel information, from emergency contacts to licenses and certifications, while also having the flexibility to customize user settings and manage time off, whether utilizing system accruals or not. Our highly-rated in-house support team is dedicated to providing unlimited training and assistance through phone, chat, or email, ensuring that users can maximize the platform's potential. Overall, these features contribute to a more organized and efficient operation within your organization.

RescueNet is a popular software suite tailored for the EMS and Fire sectors, encompassing a range of integrated applications for communication, charting, and billing that collectively support over 13 million EMS and Fire incidents each year. This solution operates on a client-server model, necessitating a dedicated server either installed on-site at the customer's location or housed within a ZOLL Data Systems data center. Among its offerings, RescueNet Dispatch stands out as an intuitive computer-aided dispatch (CAD) solution designed to enhance operational efficiency across the board. With advanced features and intelligent technology, RescueNet Dispatch significantly optimizes the call-taking and dispatching processes, consequently minimizing response times. Given the complexities of data management, it is crucial for your electronic patient care reporting (ePCR) data to be thorough, secure, and capable of delivering insights essential for effective business management. RescueNet ePCR assists medics by guiding them through the correct procedures for data collection, thereby enhancing both the speed and accuracy of the information gathered. This comprehensive approach ensures that emergency services can operate at their best, ultimately leading to improved outcomes for those they serve.

Your staff can conveniently access their personal application via mobile devices, enabling them to check their upcoming schedules, log their hours, monitor certification status, and communicate with colleagues through an integrated messaging system. Additionally, setting up a kiosk at your workplace allows employees to clock in and out from specific locations, and you can install as many kiosks as needed across various sites, even nationally. You'll receive immediate notifications whenever employees clock in or out, keeping you updated on their shift times. Furthermore, you have the capability to determine which employees can utilize this feature, making management simpler and more efficient. You can effortlessly oversee demographic data, pay rates, time-off requests, certification details, absences, and a wide range of other employee-related information. This comprehensive system streamlines the entire process of workforce management while ensuring that you remain informed and in control.

Field User is tailored for mobile healthcare providers to efficiently document patient care details whenever and wherever necessary. Its intuitive workflow design aligns with the systematic approach that healthcare professionals are accustomed to while evaluating and addressing patient needs. The Siren Notification Board is a web-based platform that provides real-time alerts to each location receiving new patients. With customizable layouts and color-coded indicators, it visually represents the condition and urgency of incoming patients. Additionally, the Siren Web Administration interface boasts a variety of features aimed at enhancing organizational productivity, including task workflows, predefined reports, diverse ePCR searching and viewing capabilities, and options for exporting data to billing and regulatory bodies. Administrators are empowered to oversee communication through Field User and manage access to their organization’s workflows, ensuring that users on workstation PCs—such as hospital web viewers, billing staff, and quality assurance teams—receive timely and relevant information to facilitate effective patient care. This comprehensive system ultimately streamlines operations and fosters better communication across all levels of healthcare delivery.

In critical moments, it is essential for EMS call takers and dispatchers to possess the necessary tools to match response efforts with transportation requirements while utilizing data to strategically position vehicles for rapid intervention. By predicting where assistance will be required, time is conserved, which is crucial for saving lives. ZOLL® Dispatch serves as a comprehensive, data-driven solution for call taking and computer-aided dispatch (CAD) that empowers your team to react promptly, communicate efficiently, and achieve superior results with greater effectiveness. This smart system not only minimizes the workload and potential errors but also enhances two-way communication with medical facilities and includes extensive monitoring and quality assurance features. Additionally, the visually intuitive dashboard provides users with the ability to evaluate and track performance metrics, fostering ongoing operational enhancements and ensuring the highest standards of service delivery. Ultimately, ZOLL® Dispatch is designed to enhance the overall effectiveness of EMS operations.

Emergency Reporting offers an exceptional platform designed to streamline the management of your public safety organization. Inputting high-quality data and retrieving meaningful insights has become more straightforward than ever. Our integrated Fire and EMS Software merges NFIRS and NEMSIS 3, creating a unified incident reporting system. Share your narrative, justify your funding, and enhance the safety of your teams with our robust data management tools, all while ensuring compliance and efficiency in your operations.

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.

Implicit’s EMS Portal is an innovative management software that aligns seamlessly with your operational needs. Essentially, it serves as a cloud-based platform tailored for emergency medical services and medical transport. This comprehensive system consolidates essential tools required to run your organization efficiently. With features like Computer-Aided Dispatch (CAD), Vehicle Tracking System, Electronic Patient Care Reporting (ePCR), and operations management capabilities, you can effectively manage your fleet, staff, patients, and reporting, regardless of whether you operate a single ambulance or a large fleet of vehicles. Our software functions as a complete solution, offering everything that various departments might require; and if something is missing, we will customize it for you. From emergency response to inter-facility transport and routine patient delivery, our portal ensures you have all the necessary support, allowing you to concentrate on delivering the best possible care. Plus, our user-friendly interface guarantees that you and your team can adapt quickly and efficiently, enhancing your overall service delivery.

Significantly cut down on the time spent on data input and report generation through a comprehensive suite that connects every stage from the initial call to case resolution. By integrating full submission capabilities, you can save time while enhancing the quality of your NIBRS data. CentralSquare Records empowers you to input data directly into your system, allowing for easy access anytime and anywhere. This flexible, cloud-based platform not only enables your responders to remain engaged within the community but also alleviates stress for your IT personnel, ensuring smoother operations overall.

Integrated Operations 360 (iOps360) is a cloud-based operation management platform that was created by public safety workers. iOps360 offers a variety of features including scheduling, time management and status boards. We have an extensive suite of Scheduling tools, based on over 14 years of experience in scheduling. There are many staffing options, including ABC, ABCD and Days Of The Week. We also offer custom patterns (Dupont Modified Dupont Charlotte Fire, etc.), self scheduling, and custom shift templates. Each staffing model can be customized to allow for Availability, Hirebacks, Swaps and Trades, Kelly Days, or Leave Requests. All USA-based customer support is included for free. Our goal is to provide 24/7 customer support. You can easily get any question answered quickly using our Live Chat feature. You can also email or call us at any time.

TraxWorx, an affordable asset tracking program, is designed for EMS and Fire Departments. Modules include drug tracking, EMS checks and apparatus and equipment checkouts. They also integrate seamlessly with the vehicle and equipment logs, station supply ordering modules, and checkout forms. Our standard reports provide the information you need for making important decisions. Our dashboards put your information front-and-center so users can see what needs to change. All modules can be customized to suit your needs. Our alert system (SMS & Emails) will notify administrators and users when something is needed to be checked. Your staff will love the simplicity and speed of our forms. Our customer service is our strength. You can reach our programmers and support staff 24/7. No complicated pricing. No set-up fee.

Our team can create a tailored software solution for your agency by leveraging the data sources you currently have. We have successfully combined various data inputs into a comprehensive reporting platform. Numerous clients approached us with diverse database applications of varying sizes, and we expertly unified these into a cohesive client/server system that meets all their data requirements. Utilizing Ambutrax for EMS comes with distinct advantages. While many public safety agencies share common needs for Records Management Modules, Ambutrax offers specialized modules designed specifically for EMS, ensuring that your agency gets the tools it needs for efficient operations. This targeted approach helps enhance the functionality and effectiveness of your operations in the field.

The Larimore Records Management System is a comprehensive and integrated solution made up of more than fifteen individual applications designed to meet your organization's specific needs. This advanced system ensures timely delivery of essential information, tailored to your operational workflow. Its seamless capabilities for multi-jurisdictional data sharing enable the connection and integration of critical departmental information, enhancing both safety and efficiency within your organization. Featuring a powerful and user-friendly reporting tool, it allows users to capture all incident data directly in the field, with the capability to attach various file types to each incident report. The system also includes a wide range of State UCR forms, which streamline data entry by automatically sourcing information from Incident and Arrest files. Additionally, an extensive suite of built-in audit reports helps prevent the submission of invalid data, ensuring the integrity of your records. As a result, organizations can achieve improved compliance and operational performance.

Discover all the essential tools required for effective revenue cycle management through our comprehensive range of EMS software and services. Whether you prefer to bolster your internal team or delegate certain tasks to AIM, you can select from standalone software modules or integrate various options to create a cohesive Revenue Cycle Management (RCM) hub. Enhance your revenue potential with precise and prompt call intake facilitated by AIM Dispatch. Streamline your processes by eliminating redundant data entry and minimizing errors with AIM ePCR, which also helps you save valuable time. Safeguard against incomplete and rejected ambulance claims by utilizing automatic data validation provided by AIM EMS Billing. Additionally, benefit from compliant and secure EMS cloud software through AIM’s integrated workflow solutions, ensuring your operations run smoothly and efficiently. With these resources at your disposal, you can significantly improve the overall effectiveness of your revenue cycle management practices.

AngelTrack is a cloud-based software platform designed to streamline operations for ambulance services and fire service providers. By integrating critical functions like dispatch, electronic patient care reporting (ePCR), billing, crew scheduling, and fleet management into a single system, AngelTrack eliminates the inefficiencies of using multiple disconnected tools. Its real-time data access and automation capabilities help agencies improve response times, enhance patient care, and simplify administrative workflows. With its fully cloud-based architecture, AngelTrack allows personnel to access the system from any device, whether in the field, at the station, or working remotely. Crew members can efficiently manage schedules, document patient care, and track fleet readiness, while administrators gain real-time oversight of operations. Automated compliance features ensure seamless reporting to state and federal agencies, reducing errors and administrative burdens. Designed for ambulance services, fire departments, NEMT providers and hospitals. AngelTrack supports a wide range of emergency and non-emergency services, including ambulances, wheelchair vans, air medical, and fire suppression units. Its comprehensive feature set, combined with an intuitive interface and continuous updates, empowers agencies to operate more efficiently, stay compliant with industry standards, and focus on delivering lifesaving services to their communities.

A messaging system designed to deliver dependable SMS text messages or encrypted alerts to mobile devices and pagers is a crucial necessity for organizations of all sizes. While this might seem like a common feature, sending texts from a computer is more complex than it appears. The ability to swiftly and effectively communicate with all users, whether during regular operations or in critical emergency scenarios, requires a strong and reliable desktop text messaging application or Emergency Notification System that serves as a comprehensive communication platform for alert notifications. HipLink stands out as a trusted wireless SMS text messaging solution and paging software for essential communications, acting as a backbone for handling various notifications. It allows for immediate interaction through a web browser on any Internet-connected computer, enabling users to send messages directly via SMS to standard mobile phones, smartphones, or pagers. Furthermore, HipLink provides secure text alert software that organizations can depend on, ensuring that vital communications are delivered without delay. In today's fast-paced environment, having such a reliable communication tool is more important than ever.

IRIS Core is a software that supports Emergency Services and Event Managers in the on-scene operational response. IRIS centralizes data and tools into one place, allowing Incident Commanders a real-time view of the situation and allows them to coordinate teams in a safer and simpler way.

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.

Health systems can match patients to the right providers, optimize patient access, and manage data with industry-leading solutions. Our provider search and schedule solutions, built on the Kyruus data management platform, enable health systems to optimize matching between patients and providers; boost patient acquisition and convert; and deliver a consistently positive patient experience at key points of entry. Create a digital presence that is unique with a modern access experience for patients. This allows them to easily find the best care options and book online. By equipping your agents with the necessary technology, you can connect consumers with the best providers via your call center. Providers and staff will be able to see the providers in your network, and patients can leave their appointment knowing that the next one is already booked.

For those seeking enhanced power, versatility, and improved service in a mobile resource management system, InSight Mobile Data is the ideal choice. Spend a few moments discovering how we offer much more than just basic vehicle tracking, granting comprehensive visibility across your entire mobile operational landscape. Our StreetEagle solution is specifically designed for waste fleet management, integrating various tasks into a cohesive and well-supported technology platform. With MP Cloud Technologies capable of processing real-time data from StreetEagle, customers gain instant insights into their vehicles, optimizing both emergency dispatch and routine transportation operations. Additionally, LiveRoute for waste fulfills a long-standing need for companies by automating route planning and providing an online dashboard to track vehicles effectively, ensuring efficiency in daily operations. This innovative approach not only enhances fleet management but also contributes to a more streamlined workflow overall.

Prehos offers robust digital solutions that empower paramedics and administrators to effectively coordinate and provide top-tier care. Our services encompass emergency pre-hospital care, home health services, community paramedicine, and non-urgent medical transport. By harnessing artificial intelligence, Prehos analyzes real-time data to enhance patient care. The development team invested over 700 hours collaborating with paramedics in real-world scenarios to design, improve, and perfect the Prehos system. With Prehos Care Management, managers of emergency health services and community paramedicine gain comprehensive oversight. Patient information is consolidated, and the features are crafted with a singular goal: to enable paramedics to deliver the highest quality care possible. Additionally, the platform includes a powerful mobile application compatible with both smartphones and tablets, further enhancing accessibility and efficiency in emergency care settings.

Well-defined responsibilities and communication frameworks are essential for the systematic and effective sharing of information along the hierarchy. Users can effortlessly find, assign tasks, and communicate with both individuals and teams, whether within a single agency or across various organizations. This is all facilitated by our user-friendly visual dashboard interface. Access our services from anywhere globally, utilizing just a web browser or a smartphone. Elevate your standards for integrated communications with our innovative cloud platform, which offers genuine real-time interoperability. Seamlessly connect smartphones, laptops, desktops, and land mobile radio systems to bridge communication gaps. Deliver vital information swiftly to users through alerts, SMS, MMS, emails, phone calls, conferences, and land mobile radio systems, promoting engagement and reducing response times significantly. By implementing these features, organizations can enhance their operational efficiency and ensure critical information reaches the right people, fostering a more responsive and dynamic environment.

NEMT Cloud Dispatch provides efficient software solutions for Non-Emergency Medical Transportation (NEMT) providers. Our platform ensures secure EDI integration for documents and invoices, allowing you to focus on core business operations. Seamlessly acquire more trips through integration with brokerages like MTM and MAS. Our features include automated scheduling, GPS tracking, and optimized routing plans, enhancing your NEMT operations. With advanced algorithms, our software automates every aspect of your business, from dispatching to billing. Stay connected with our intuitive smartphone apps for drivers and dispatchers. Easily book rides through our interactive user interface. NEMT Cloud Dispatch is your partner in delivering reliable and efficient NEMT services.

FireWorks offers a comprehensive solution designed specifically for Fire Stations and EMS, featuring an integrated workflow that allows you to efficiently oversee all departmental requirements. This all-in-one software not only streamlines operations but also connects vital functions of a Fire Rescue Department, encompassing both Suppression and Prevention through its Pre-Plan and Inspection system. Fire crews can perform pre-plan surveys seamlessly alongside fire inspectors who carry out their routine inspections. Essential data, including emergency contact details, knox box locations, FACP placements, and recent inspection violations, can be accessed conveniently from any mobile device. Moreover, information updated during the Prevention phase of inspections and the Suppression pre-planning is instantly refreshed, ensuring all users have real-time access to the latest data. FireWorks stands out as the most cutting-edge public safety solution currently available in the market, emphasizing efficiency and collaboration in emergency management. Its dedication to innovation helps ensure that every department is equipped to meet the challenges of modern public safety effectively.

Assessing and planning for hazardous material risks within communities can be quite challenging. AristaTek is committed to equipping emergency planners with tools that enhance the efficiency, speed, and comprehensiveness of their vital responsibilities. Our premier product, PEAC-WMD, is a user-friendly analytical software suite that seamlessly integrates Tier II files, evaluates hazardous threats present in inventories, and simulates potential plume, explosive, and fireball hazards. Additionally, our team of in-house specialists offers detailed research briefs that delve into the analysis of specific substances. The PEAC-WMD software is crafted for on-site use, aiding First Responders in making well-informed decisions while delivering prompt operational responses for HAZMAT and CBRNE incidents when immediate knowledge is essential. In critical situations where time is of the essence, making the correct early decisions can significantly benefit the outcome as the incident progresses, ensuring the safety of responders, the community, and property. Moreover, our commitment to ongoing support means emergency planners will always have the tools they need at their fingertips.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

Colleton Software stands out in its field by delivering tailored solutions for your ePCR requirements alongside comprehensive revenue management services. Instead of juggling multiple vendors, you can rely on a single expert company that is equipped to meet all your needs efficiently. Colleton focuses exclusively on EMS services and does not handle billing for emergency rooms, doctor's offices, or hospitals. Our commitment to maintaining a 100% compliance record for Medicare EMS billing ensures full adherence to regulations. With extensive expertise in the Southeast region and a wealth of experience with various current ePCR products, we empower our clients to achieve significant improvements in their collections, often between 25% and 50%. By integrating our software into your operations, you can expect your insurance and Medicare claims to be submitted within 24 to 48 hours, allowing for immediate execution of reporting. This streamlined process not only enhances efficiency but also contributes to the overall success of your EMS services.

Street EMS stands out as the most user-friendly data collection system available today. Its intuitive design allows users to document incidents with ease and requires minimal training to get started. This platform offers a fully customizable data collection tool that includes personalized validation rules tailored to meet specific needs. Additionally, it features patient history recall through the SAFR Model HIE Integration, enabling seamless information exchange between emergency crews and community paramedicine teams. Users benefit from configurable real-time email notifications, along with both CAD and monitor integrations. The system includes a robust QA module supported by a secure messaging feature to enhance communication. Furthermore, it offers a pre-billing module that facilitates exports to billing companies. The powerful report builder provides predefined reports, while the at-a-glance analytics dashboard allows for quick insights. Users can choose between real-time or batch mode reporting for County EMS, and the platform also boasts a comprehensive Fire RMS that includes all NFIRS modules, fire investigation resources, and hydrant tracking datasets. With analytical tools integrated into the system, agencies can easily monitor and evaluate the quality of care they deliver. Overall, Street EMS is designed to streamline operations and improve efficiency in emergency medical services.

Our innovative Phoenix EMS browser-based platform offers the most cutting-edge electronic Patient Care Reporting (ePCR) capabilities currently on the market. With a comprehensive suite of features, it encompasses everything from call specifics and fundamental patient information to medical history, assessments, interventions, document uploads, and billing details. Leveraging state-of-the-art technology, our ePCR system significantly minimizes the administrative burden on EMS professionals, who no longer have to navigate through extensive paperwork related to patient care and transport. Users can choose to submit data manually or set it up for automatic submission by the system itself. The standardized reporting capabilities create a more streamlined process for collecting and reporting EMS data, ultimately enhancing the quality of patient care. Additionally, the platform seamlessly integrates with CAD systems as well as Mobile and Fire or Police RMS systems, ensuring that critical information is readily accessible when needed. A mobile application is also available for immediate use in the field, further enhancing the efficiency of emergency medical services. As a result, EMS teams are empowered to focus more on patient care than administrative tasks.

AmbuPro EMS is the most dependable, powerful, easy to use NEMSIS Compliant electronic patient care reporting (ePCR) software solution developed for serious ambulance professionals. It is the most customizable and integrated ePCR system available today. Visit ambupro.net to learn more.