Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Wrike is a powerful work management platform that gives cross-functional teams full visibility into complex projects. Our cloud-based collaboration software software is trusted by 20,000+ leading companies around the world, including tech giants such as Fitbit and Siemens.
Wrike boasts a wide range of award-winning features, including dynamic request forms, automated workflows, cross-tagging, custom item types, and 400+ app integrations. Work smarter with Work Intelligence™: our advanced communication software that offers voice commands, smart replies, and document processing. We also offer tailor-made templates to help teams kick-start Agile projects and tick every box for compliance.
As well as 99.9% uptime, our enterprise-grade security offers single sign-on, role-based access control, and continuous data backup. For extra peace of mind, you can use the Wrike Lock add-on and gain full ownership of your master encryption key.
Wrike has been proven to make organizational processes 40% more efficient, eliminating time-consuming admin work and reducing costs across the board. Discover how it can benefit your team — start your free two-week trial today.
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GitLive
With real-time collaboration superpowers, extend Git. Connect. Connect. Automated. Connect your issue tracker and share the issue you are working with based on your branch. Live. You can see the changes of others in the gutter of the editor and be notified when you make a conflicting one. Patch. View diffs of other contributors local files and cherry-pick individual files, lines, or complete working copies. Codeshare. Codeshare allows you to make voice and video calls from your editor. Agnostic. Edit together simultaneously, interoperable with VS Code and all JetBrains IDEs.
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Duckly
Duckly is a plugin that allows developers to communicate and collaborate on code in real time, regardless of the IDE they are using. This tool enhances the coding experience by enabling users to share their code, terminal sessions, and local servers seamlessly, while also facilitating audio and video communication within the integrated development environment. With a focus on security, all connections are peer-to-peer and encrypted end-to-end, making it a safe option for collaboration. By combining these capabilities, Duckly simplifies pair programming, code review processes, and overall team collaboration, ultimately boosting productivity and minimizing reliance on additional tools. Users can engage in audio and video discussions and share their screens directly in the IDE, allowing for efficient teamwork and immediate feedback on coding projects. Furthermore, developers can effortlessly share their local servers with teammates, enabling them to observe real-time changes as they occur. This innovative approach fosters a more connected and interactive coding environment among team members.
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